Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Let’s get started! Checklist preview.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 76

Embedded Analytics Data Visualization Analytic Tools Feedback Software 76

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Book a demo to learn more.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs. We’ll explore its features, and pricing, and offer a comprehensive review to aid in your decision-making process. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MAY 12, 2024

TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. The platform provides insights into successful practices, guiding you toward steady business growth. Best of all, you don’t need any coding skills to get started with Product Fruits.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 12, 2024

It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the LouAssist platform rather than actual product analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 19, 2024

Add a self-serve resource center so new users can learn at their own pace Userpilot makes it possible to create a resource center for your video tutorials, written guides, product documentation, research reports, upcoming webinars, and other self-serve resources that help users learn on their own. NPS dashboard in Userpilot.

Data Visualization 76

Data Visualization User Testing Customer Experience Research Software 76

Userpilot

APRIL 15, 2024

Resource center analytics. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. CSAT surveys. Funnel analysis. Path analysis. Session recordings.

User Friction 95

User Friction Customer Communications Analytic Tools Feedback Software 95

Userpilot

OCTOBER 30, 2023

There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Get a Userpilot demo for onboarding automation and drive your product growth code-free.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Get a Userpilot demo for new customer onboarding and drive your product growth code-free.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

There are plenty of tools for interactive user guides on review sites, but they don’t make the choice any easier. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Get a Userpilot demo for interactive user guides and drive your product growth code-free.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. To collect quantitative data, you use closed-ended survey questions and analytics tools to track user actions. Narrative analysis.

Data Visualization 86

Data Visualization Analytic Tools Research Software Feedback Software 86

Userpilot

OCTOBER 30, 2023

There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Get a Userpilot demo for in-app messaging and drive your product growth code-free. Chat integrations.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth. Pendo is the best product adoption software for mobile apps. UserGuiding is the best user onboarding software for small companies. Mixpanel is the best product analytics tool for visualizing customer data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 15, 2023

There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. The no-code solution focuses on increasing user engagement and driving feature discovery. Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

DECEMBER 12, 2023

There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. The no-code solution focuses on increasing user engagement and driving feature discovery. Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. To provide after-hours support, start by building a self-service knowledge base. Let’s get started.

Embedded Analytics 84

Embedded Analytics Customer Experience Customer Satisfaction Software Review 84

Userpilot

NOVEMBER 26, 2023

There are plenty of tools for customer experience management on review sites, but they don’t make the choice any easier. The no-code solution focuses on increasing user engagement and driving feature discovery. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

AUGUST 18, 2022

Positive customer experiences result in improved customer retention and loyalty. Understanding and applying current CX trends will help your business meet customer needs and retain customers. Users don’t want to wait for ages for customer service agents to respond. SaaS businesses are next.

Feedback Software 93

Feedback Software Data Visualization Embedded Analytics User Testing 93

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

DECEMBER 6, 2022

Some critical MRM software for your arsenal includes: Userpilot – A powerful engagement tool for tracking all your product growth goals, analyzing users’ in-app behavior, and curating immersive customer experiences via contextual in-app communication. Key features of marketing resource management (MRM) software.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Customer Experience 87

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JANUARY 17, 2024

Provide self-service options to reduce pressure on your service reps and offer quicker customer support. SaaS growth can be stunted due to a failed marketing roadmap , insufficient use of digital channels, and poor investment in brand building. Create customer segments to trigger personalized experiences.

Feedback Software 92

Feedback Software Research Software Analytic Tools User Testing 92

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 4, 2023

Well, you’re in the right place because as opposed to review sites, this will be a thorough analysis of each tool’s use cases, features, pricing, pros, and cons. While it’s known for its robust analytics, Pendo lets you easily create onboarding experiences. Let’s dive in. But it all comes at a price.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many alternatives on review sites that it’s hard to pick just one. Userlane is a code-free digital adoption platform that allows you to collect in-app customer feedback through its NPS. But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

The Product Coalition

OCTOBER 5, 2020

Key Tasks User issues reports. Identify key quality metrics and create dashboards to track real-time product health. Identify measures of success, create dashboards for tracking, and report on progress to ensure team’s know whether or not they’re hitting the mark. Create templates for status updates and quarterly reviews.

Embedded Analytics 150

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 150

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Provide a positive experience by making sure users don’t encounter friction.

Customer Experience 87

Customer Experience User Testing Customer Feedback Embedded Analytics 87