article thumbnail

Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Teammates can now embed YouTube Shorts URLs into articles.

article thumbnail

What we shipped: 13 new features to drive conversions and enable better conversations

Intercom, Inc.

Embed apps right inside your messages. Embed apps right inside a message to drive actions, engage your audience and grow your business. Spot conversation trends faster and make informed decisions with improved tag reporting. To export your metadata into a CSV just go to the “Reports” page.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Product Manager’s Approach to Building Integrations for SaaS Software

Mind the Product

Such composite applications are also typically more demanding on the underlying systems because they often support long-running transactions, and the ability to report on and/or manage process state. Maintain Good Data Quality for Outbound Integrations. They are valuable because they embed your product in a SaaS ecosystem.

article thumbnail

Built for you: Tooltips, new support languages, personalized posts, and much more

Intercom, Inc.

Include a basic message, embed an explainer video, or connect your Tooltip to the rest of Intercom – empowering you to share relevant Articles, kick off a Product Tour, prompt a survey, and more. Intercom’s outbound SMS messages from the Inbox enables you to have truly two-way interactions with your customers.

article thumbnail

Best Product Growth Platforms for SaaS

Userpilot

Sales-based growth meant sending thousands of outbound messages in an attempt to find the key decision-maker, shorten the sales cycle, and close aggressively. Self-service product adoption: Customers can start using your product at their own pace, in their own way, without needing to be rushed by your sales team.

article thumbnail

50+ Best User Onboarding Tools for SaaS [Updated for 2024 & Categorized]

Userpilot

And not just that: for your convenience, we grouped the tools into 9 categories by the different goals you can achieve with them – signup flow tools, in-app onboarding software, email onboarding tools, user analytics, user feedback tools, customer support, and success tools, etc. – User behavior analytics software. In-app chat tools.

article thumbnail

How to Learn Faster to Grow Faster by Ben Williams

Userpilot

Product-led sales motions Product-led sales (PLS) is a strategy that leverages product analytics to drive sales. Unlike traditional sales approaches that rely heavily on outbound channels, PLS focuses on identifying and engaging high-intent prospects based on their interactions with the product.