Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Intercom – best chatbot tool for in-app messaging.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Intercom, Inc.

MARCH 13, 2018

According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. The average conversion rate for your typical marketing stack – things like forms, paid advertising or mass email – hovers around the 2% mark. Automatically message visitors on your website. Learn more: . Learn more:

Reporting Tools 223

Reporting Tools Data Visualization User Testing Customer Experience 223

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. In-app Services. Crash Reports. A/B Testing.

Data Visualization 132

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 132

Userpilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024. Optimize user journeys.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Intercom, Inc.

AUGUST 24, 2018

These live chat stats will show you the conversion power of messaging. According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. The average conversion rate for your typical marketing stack – things like forms, paid advertising or mass email – hovers around the 2% mark.

Reporting Tools 205

Reporting Tools Data Visualization Embedded Analytics User Testing 205

Intercom, Inc.

AUGUST 3, 2022

In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. Increased response rates, efficiency, and personalization: Welcome to July’s edition of Built for you.

Product Research 203

Product Research Embedded Analytics Data Visualization Inbound 203

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? The marketing department is one of the most crucial in any company. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

MAY 20, 2024

Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create comprehensive self-service resources to enable users to solve problems independently. Use predictive analytics to identify and proactively address potential churn risks.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

MAY 14, 2024

Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. Intercom integration enables sending personalized messages and triggered experiences based on Mixpanel product usage data.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Feedback Software 105

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. NPS scores or bug reports).

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Intercom, Inc.

OCTOBER 5, 2018

One retention tactic that works particularly well is lifecycle messaging: contacting users with in-apps and emails they will get value out of, based on their actual experience of using, or in most cases not using, your software. Best of all, to create these message schedules you don’t need a “retention hacker”. Retention isn’t binary.

Customer Experience 199

Customer Experience Strategy Embedded Analytics Messaging 199

Userpilot

SEPTEMBER 28, 2023

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. This will help you optimize messaging for both new prospects and existing customers.

Data Visualization 105

Data Visualization Analytic Tools User Testing Research Software 105

Intercom, Inc.

MAY 8, 2019

Let’s take a look at how connecting user onboarding tools to Intercom can power up your onboarding flow, plus get the details on our favorite integrations for extra features like videos, surveys, analytics and support. Customize your video player with options to embed calls to action like signup forms or links. How about videos?

Data Visualization 171

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 171

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 98

Feedback Software Analytic Tools B2B Embedded Analytics 98

Userpilot

JULY 31, 2023

SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. The relevant features include: Management dashboards.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Intercom, Inc.

JANUARY 20, 2021

Embed a how-to video within your doc for a speedier lesson. When we created our best practices guide to using Product Tours , we interviewed relevant teams – like our Product Marketing and Customer Engagement teams – to learn how they were using Product Tours to proactively inform, educate, and onboard new users. Let them scan.

User Testing 232

User Testing Customer Feedback Customer Experience Embedded Analytics 232

Userpilot

AUGUST 18, 2024

Google Analytics is the best web analytics software. ActiveCampaign is one of the best SaaS marketing tools. These tools offer features like onboarding checklists , in-app messages, and product tours among others, for converting and retaining users. You can also create custom dashboards using metrics of your choice.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

OCTOBER 27, 2023

Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support. To aid feature discovery , use contextual in-app messages that show users the relevant features at the exact moment when they need them. Welcome survey created in Userpilot.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. Nearly 85% of marketers now use AI to write content. AI-powered product localization makes it more accessible and user-friendly across global markets. About 73% of U.S.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. There are numerous knowledge base tools in the market. Let’s dive in.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JULY 6, 2023

It lacks analytics features, customization options, and overall it might not be worth the price for some companies. If you’re getting started on surveys, SurveyMonkey can be a starting option if you want to improve customer experience, employee experience, or conduct market research. Userpilot feedback analytics.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

AUGUST 30, 2024

Let’s dive into what direct data capture includes, discuss some methods for it, and explore tools that will empower your product analytics efforts. Track user behavior inside the app using an analytics tool. Delve into your customer service interactions. Google Analytics – bets for collecting website data.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? HubSpot Service Hub is a customer relationship management platform that allows businesses to streamline customer communications. We’ve got you covered! Integrations.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 98

B2B Feedback Software Product Marketing Customer Experience 98

Userpilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Localize product experiences for different markets to increase inclusivity and usability. Ensure clear and consistent product messaging through quality copywriting.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. Add self-service support and use AI to show learning modules based on user needs and segmentation. How is AI changing customer service?

Artificial Inteligence 98

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Strategies for optimizing a conversion funnel include user onboarding to reduce the time to value, personalized in-app marketing campaigns, identifying and removing friction points , and acting on customer feedback.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Product Talk

DECEMBER 18, 2024

The first strategy is we can let people opt in to customer interviews while they’re using our product or service. We see this already, almost every product embeds a Net Promoter Score (NPS) question or a CSAT question where we ask, How satisfied are you with the product? Your messages are not specific enough.

Product Research 222

Product Research Research Software Analytic Tools Feedback Software 222

Userpilot

NOVEMBER 19, 2023

Looking for an effective self service support tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

NOVEMBER 7, 2023

In SaaS, acquiring customers through marketing is not enough for sustainable growth. That’s why customer engagement marketing is an essential pillar, as it provides the building blocks for making customers stay, engage , and eventually become loyal advocates for your product. What is customer engagement marketing?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98