Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 88

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 88

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. Always use both UX analytics quantitative and qualitative data for better insights. What is UX analytics? Get a demo and see how!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 15, 2022

The dark funnel refers to all the hidden touchpoints a user goes through in their customer journey. The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. G2 Product reviews platform.

Analytic Tools 83

Analytic Tools Research Software Feedback Software Data Visualization 83

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Wondering what type of tools you should have in your stack? There are different types of SaaS tools for different purposes.

Analytic Tools 77

Analytic Tools Feedback Software Data Visualization Research Software 77

Usersnap

SEPTEMBER 12, 2023

A pricing survey is a research method using surveys to obtain information that will drive your pricing and packaging decisions for your product or service. The goal of the research is to optimize the price range of a product or service that helps companies to meet their strategic goals, such as maximizing revenue or market share.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Indicative

OCTOBER 23, 2020

A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. .

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Mind the Product

MAY 9, 2019

I’ve worked in B2B tech marketing for about eight years, as a product marketer for a large portfolio of niche software, and now as the marketing manager for Mind the Product’s growing collection of events and community-building initiatives. Embed Yourself in the Team. This way we see continuous improvement.

Product Research 158

Product Research Weak Development Team User Testing Embedded Analytics 158

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Education 91

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What are resource management examples?

Analytic Tools 81

Analytic Tools Feedback Software Reporting Tools Customer Experience 81

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

DECEMBER 12, 2023

Looking for a good proactive customer service tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for proactive customer service on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? TL;DR HelpHero is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Let’s get started!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019. Unsubscribe anytime.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? TL;DR Appcues is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. This article discusses how in-app messaging works and the tools to grow your product and business. 10 best in-app messaging tools for SaaS companies: Userpilot – the best in-app messaging solution for web apps.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer experience tool and wondering if Appcues is the best option for your SaaS company? TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Let’s get started!

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

Userpilot

NOVEMBER 26, 2023

Looking for a good user engagement tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo! Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Chameleon is a product adoption platform. Let’s compare them!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

APRIL 28, 2024

Is Appcues or Whatfix the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. With so many alternatives on review sites, it’s a bit tricky to choose one.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 1, 2023

What is the best customer feedback tool, Pendo or Chameleon? And is there a better in-app feedback software that would better fit your needs? The process of choosing a suitable tool becomes even more challenging when you also take into consideration your priorities, feature needs, and budget. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Proactively learn about issues that may affect service delivery down the line. 3 Automatic problem diagnosis.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? In order to get the job done, you’ll need to consider your priorities and what features you’ll need from the tool. Pendo and Userlane are popular product adoption tools commonly chosen also for collecting customer feedback in-app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

Is Pendo or Whatfix the best tool for customer feedback? And is there an alternative in-app feedback software that delivers the best value for money? With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. Looking for the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Apty the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for customer feedback? Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap. Pre-signup Product Marketing Tools.

Analytic Tools 74

Analytic Tools Feedback Software Data Visualization Reporting Tools 74

Userpilot

NOVEMBER 19, 2023

Looking for an effective self service support tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your self service support needs. Intercom is a customer service platform.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Department of Product

JUNE 27, 2022

Each function (Engineering, Product, and Design) has their own reporting structure and organization. Organize cross-functionally within engineering, embed product and design It is common for Engineering to organize along functional lines. Embed a designer and product manager on each team. They work together as peers.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Technical Review 52

Userpilot

MAY 12, 2024

TL;DR Intercom is a customer service platform. While Intercom is primarily a support solution, it does have add-ons that offer other functionalities such as product tours. Its Product Tours add-on is quite limited compared to dedicated adoption platforms (and costs almost as much). Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 9, 2024

Visual data surrounds us – colorful charts on weather reports, infographics on the web and in social media articles, map charts in presentations, etc. In the SaaS industry, data visualization is a powerful and widely used tool – from product managers tracking product performance to executives tracking revenue and user growth.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

NOVEMBER 19, 2023

Looking for an effective customer experience tool and wondering if Intercom is the best option for your SaaS company? TL;DR Intercom is a good choice for customer experience and it comes with features such as user segmentation, interactive user guides, in-app support, and self service support.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

NOVEMBER 16, 2023

Looking for an effective in-app messaging tool and wondering if Intercom is the best option for your SaaS company? TL;DR Intercom is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Ready to see Userpilot in action?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Modus Create

APRIL 24, 2024

Your teams are a treasure trove of knowledge, documenting their work across various tools: they write procedures in Word files on Google Drive, save PowerPoint presentations in SharePoint, and export Jira reports into Excel workbooks. Have you ever calculated the time spent searching for information across all these platforms?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52