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13 Product Mmanagement Tools the Best Product Managers Use

The Product Coalition

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

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Pendo vs Appcues vs UserGuiding for Self Service Support

Userpilot

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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How to Create a Product Operations Dashboard in 4 Steps

ProductPlan

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage experiments: We all love A/B testing. But what exactly is a product operations dashboard?

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. User segmentation. Multimedia content support. Quizzes and assessments.

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A Product Manager’s Approach to Building Integrations for SaaS Software

Mind the Product

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. These types of integrations can often require complex design, testing, and exception handling requirements. You need to design, code and test the integration itself.

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Userlane for Customer Satisfaction: Features, Pricing, and Review

Userpilot

TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.