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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Why You Need an All-in-One Mobile App Engagement Platform for Your Product Team

Userpilot

The answer is a single mobile customer engagement platform that combines onboarding, push notifications, and analytics to improve user engagement. A wholesome mobile app engagement platform provides unified analytics across both platforms to help you: Identify friction points. Optimize user journeys.

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Top 15 SurveyMonkey Alternatives to Consider

Userpilot

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. It lacks analytics features, customization options, and overall it might not be worth the price for some companies.

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The Best Funnel Optimization Tool for SaaS [Top 10 Compared]

Userpilot

In this article, we look at 10 product analytics tools that you should consider when making your choice. HubSpot is a comprehensive marketing, sales, and customer service platform that allows you to optimize your sales and marketing funnel, with features like custom funnel reports and segmentation.

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What is Pendo Engage? Use Cases and Features (+ A Better Alternative)

Userpilot

TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. Pendo Engage is primarily used for product adoption , with product analytics and user feedback being the next most common use cases. Flexible dashboards. Source: Pendo.

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Best Customer Feedback Software for SaaS Businesses

Userpilot

With so much customer feedback software on the market, it’s important to take a step back and establish your key decision-making criteria before testing out different tools. You should consider the following: SMB or Enterprise? Delighted Dashboard. Feedier Dashboard. Promoter Dashboard. What we like. Main features.

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Product Analytics Metrics: What To Track & How To Optimize Them?

Userpilot

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?