Remove Embedded Analytics Remove Engineering Remove Enterprise Remove Video
article thumbnail

Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Resource Centers are great for providing self-service support. Only Pro and Enterprise subscribers have access to it. The Resource Center on Pendo has several limitations, including the lack of video modules, limited segmentation options, lack of localization, etc. Curious about the Pendo Resource Center?

article thumbnail

Best 15 NPS Survey Tools in 2024

Usersnap

They offer detailed reporting and customizable survey questions , often with user-friendly interfaces. They usually come with robust analytics and reporting features. CRM-Integrated NPS Tools: CRM-integrated NPS tools embed NPS surveys directly into your customer relationship management system.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 7 Insights from CS Unplugged: Enterprise Edition

Gainsight

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Add marketing, commerce, data integrations, analytics, and collaboration tools, and the burden becomes heavy.

article thumbnail

9 Growth Initiatives for Successful Companies [With Examples]

Userpilot

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. PLG depends on the self-service model.

article thumbnail

13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

article thumbnail

Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Users can also embed videos, articles, and more into walkthroughs. It is also integrated with various search engines. Read on to find out!

article thumbnail

Appcues vs Userlane: What’s the Difference, and Is There a Better Option?

Userpilot

Userlane caters to enterprises and does not offer a free trial. User Analytics. Insights and analytics help measure software adoption, track results and uncover opportunities for growth. Appcues gives you the ability to track metrics and create custom reporting and analyses. Resource Center.