Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Our product, marketing, and customer service software helps companies make predictive decisions based on real-time measurement of their customers’ voices.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries.

Agile 182

Agile Startups Technical Review Software Review 182

Mind the Product

MAY 13, 2020

We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Agile 194

Agile Product Research Feedback Software Software Review 194

Mind the Product

MARCH 17, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Product Research 41

Product Research Research Software Customer Experience Feedback Software 41

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Alchemer Mobile

AUGUST 6, 2020

With all this content, it can be easy to get overwhelmed when looking for a place to start, attempting to answer a specific question, or searching for external educational recommendations on mobile product management. Build vs. Buy: When to Buy Software or Build It Yourself | “Should we buy this software or should we build it?”

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Intercom, Inc.

JUNE 15, 2022

Educating our customers about Switch’s use cases. Removing technical barriers within the onboarding process. These individuals weren’t technical and often didn’t have access to engineers. This didn’t align with our first prototype of Switch, which required technical skills to implement. “We

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Intercom, Inc.

NOVEMBER 13, 2019

Recently our internal tech support team found themselves in this situation while providing support to our 650-person team spread across five offices and timezones. Our tech support team’s Custom Bot. Our tech support specialists have all the details they need the minute they pick up the conversation. . Painful, right?

Technical Review 143

Technical Review Customer Experience Reporting Tools Data Visualization 143

bpma ProductHub

AUGUST 1, 2016

Rest assured that whether you are a few years on the job or a few decades, your value as a technical and strategic leader is measured not simply by the length of your career but the quality and achievements to which you can speak to and deliver. Make a business case around it and create a testable hypothesis. Know your audiences.

Product Management 218

Product Management Product Manager Management Management 218

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform?

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Product Research 187

Product Research Customer Experience Feedback Software Research Software 187

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 112

Technical Review Technology Telecommunications Data Visualization 112

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. For video marketing software Wistia , they’re doubling down on educational resources that take a “help first” approach.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Product Talk

SEPTEMBER 1, 2021

It just involved coordinating with the designer and tech lead, getting access to customers and prospects to start interviewing , and putting time on everyone’s calendars to do the actual work of opportunity mapping , creating interview snapshots, and deciding which solutions to pursue. Meet Lisa’s product trio at Human API. Tweet This.

Product Research 252

Product Research User Testing Technical Review Data Visualization 252

Product Management Unpacked

MAY 13, 2020

Beyond his personal career success, McElroy’s ideas have also had a profound influence on the development of products and technologies that were unimaginable on 5/13/31 when his memo was pulled from the manual typewriter it was written on. Today, product management has evolved into one of the most critical roles in software organizations.

Reporting Tools 173

Reporting Tools Research Software User Testing Technical Review 173

The Product Coalition

AUGUST 4, 2022

The industries that rely on video streams to provide their services include retail, entertainment, education, gaming, fitness, and even government. SSAI Server-Side Ad Insertion technology allows content owners to integrate ads into the stream avoiding buffering, ad-blockers, and watching experience interruptions.

Feedback Software 127

Feedback Software Technical Review Weak Development Team User Testing 127

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. A good Scrum Team pays attention to preserving an application’s technical health to ensure the Scrum Team is ready to pursue an opportunity in the market.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. For engineering teams, getting code to production as quickly as possible in small batches allows us to learn and iterate. We build strong technical foundations.

Software Review 118

Software Review Technical Review Systems Review Management 118

Alchemer Mobile

AUGUST 25, 2020

Due to rapidly-evolving technology, customers have high expectations for the products they use. You don’t need a technical degree to be a strong PM. The product management profession requires varying degrees of technical skill, but it’s not one-size-fits-all and certainly does not require an engineering-based degree.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. This is because they have a depth of knowledge of what’s possible technically. Engineers are often reluctant to participate in discovery. Engineers often generate the best solutions. Tweet This.

Product Research 263

Product Research User Testing Engineering Testing 263

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Software Review 88

Mind the Product

APRIL 7, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Feedback Software 190

Feedback Software Leadership Product Research Technical Review 190

Mind the Product

MARCH 3, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Suggest a guest to us here. Talk to us. Tweet at us!

Product Research 164

Product Research Feedback Software Technical Review Entertainment 164

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 150

Feedback Software User Testing Technical Review Data Visualization 150

Mind the Product

MARCH 12, 2020

Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities. Technical program management. Supporting onboarding.

Product Research 204

Product Research User Testing Weak Development Team Customer Experience 204

Mind the Product

APRIL 14, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Feedback Software 31

Feedback Software Product Research Technical Review Entertainment 31

The Product HQ

JULY 1, 2024

Do you want to know what the technical program manager’s salary is? According to salary information websites like Comparably , the average technical program manager salary in the US ranges from $114,032 to $285,559. Their wages depend on myriad factors: experience, education level, location, and type of company.

Technical Review 52

Technical Review Reporting Tools Systems Review Software Review 52

Mind the Product

MAY 5, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Product Research 151

Product Research Feedback Software Technical Review Entertainment 151

Userpilot

SEPTEMBER 30, 2024

3P Learning is an Australian educational technology company that specializes in developing online learning resources. The problem was that non-tech teams couldn’t easily adjust the onboarding flows without the developer's help. To master all these features, they need onboarding. They needed a more user-friendly solution.

Product Research 95

Product Research Analytic Tools Feedback Software User Testing 95

Userpilot

JULY 14, 2022

Tech-touch customer success offers a highly-relevant and personalized experience to your customer while also being automated using software. What’s better, any SaaS business can leverage tech-touch strategies to increase customer loyalty and scale customer success more efficiently. What is tech-touch customer success?

Feedback Software 86

Feedback Software Technical Review User Testing Customer Experience 86

Mind the Product

NOVEMBER 12, 2018

LQA is something of a cross-discipline, an extension of both localization and traditional software quality assurance (QA). QA is a fundamental step in the software development process – its goal is to make sure a piece of software works properly. Are the strings localizable or are they hard-coded?

Research Software 148

Research Software User Testing Software Review Product Research 148

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. I first got started in SEO, I think at around 16 years old.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. Each episode is tailored to a wide audience, from marketing executives to educators. TL;DR Podcast.ai Podcast.ai TL;DR Podcast.ai Podcast.ai

Research Software 80

Research Software Artificial Inteligence Technical Review Technology 80

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Indicative

SEPTEMBER 29, 2020

This lack of education would severely limit their options in the future. Poor data literacy is the result of a lack of education within your company. . There are 3 scenarios where Funky Data takes places: Technical Issues. Technical issues need to be debugged and fixed but they aren’t the only reason why Funky Data happens.

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Technical Review 120

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146