Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. We think we’re pretty great – and so do many leading enterprise brands such as eBay, CNN, Viacom, Capital One, JetBlue, Arby’s Postmates, Zillow, Norwegian Cruise Lines, Safeway, Sonic, and more. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! While WalkMe can be used for customer onboarding, users generally find it most effective for employee onboarding and training for their website or software program. WalkMe isn’t cheap.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 113

Enterprise User Testing Feedback Software Technical Advisors 113

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Enterprise SaaS marketing, however, is a different story entirely. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process.

Enterprise 98

Enterprise Marketing Strategy Outbound 98

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries.

Agile 175

Agile Startups Technical Review Software Review 175

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. Educating our customers about Switch’s use cases. We introduced a new way to integrate Switch that required no code to set up”. To solve this, we introduced a new way to integrate Switch that required no code to set up.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Alchemer Mobile

AUGUST 6, 2020

With all this content, it can be easy to get overwhelmed when looking for a place to start, attempting to answer a specific question, or searching for external educational recommendations on mobile product management. Build vs. Buy: When to Buy Software or Build It Yourself | “Should we buy this software or should we build it?”

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills. Guide layouts Pendo supports a number of UX patterns you can use to educate and engage your users.

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. This is why our customers – from small startups to massive, complex enterprises – put their trust in us. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. UPMC Enterprises Provides Deep Insight Into Product Management. Curtis Stratman is Director of Product Management at UPMC Enterprises. And it’s CMU.”.

Healthcare 146

Healthcare Technical Review Product Manager Product Management 146

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 108

Generative AI Customer Communications Technical Review Reporting Tools 108

Alchemer Mobile

AUGUST 25, 2020

We’re already seeing companies – specifically enterprises – begin switching up their organizational structure in order to prioritize CX. Due to rapidly-evolving technology, customers have high expectations for the products they use. So, why the growth? When something is broken, they expect an immediate fix.

Technical Review 130

Technical Review Product Manager Product Management Software Review 130

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. Inbound marketing is when you create compelling content that educates and informs your target personas.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

FEBRUARY 15, 2023

Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. What is product analytics software? Product analytics software is an application that allows you to collect user behavior data , filter it, display it in customized formats and analyze it. Userpilot review on G2.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Intercom, Inc.

OCTOBER 29, 2020

I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. We were working together as consultants, where we basically designed and built software for other people.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This in turn makes them want to invest time and money into using your software to meet their needs.

Analytic Tools 106

Analytic Tools Feedback Software User Testing Customer Experience 106

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 156

CTO Coach Customer Experience Software Review User Testing 156

Userpilot

JUNE 19, 2023

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo! Updates and maintenance – the SaaS LMS vendor looks after the infrastructure and ensures the software is up-to-date and secure.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 16, 2024

Is Appcues or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 27, 2022

That means you shouldn’t aim for zero churn but to drive revenue up to a point where it surpasses the amount you lose due to churn. Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. Whether a churn rate is good depends on the size of the SaaS business.

Feedback Software 98

Feedback Software Analytic Tools User Testing Weak Development Team 98

ProductPlan

AUGUST 12, 2024

Let’s discuss ways we can help your enterprise organization grow! Book a Consultation Enterprise Growth Platform Capabilities Unlimited Roadmaps Easily collaborate, share, and transfer between users. A straightforward solution. Service excellence. Proven results. Standing sessions include Launch Management and Product Discovery.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

Mind the Product

APRIL 28, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community.

Product Research 136

Product Research Feedback Software Technical Review Entertainment 136

Userpilot

MARCH 16, 2024

Is Appcues or Userlane the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Userlane compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 16, 2024

Is Appcues or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation software is a tool that allows you to segment customers based on shared characteristics such as their in-app behavior, the NPS score, completed milestones in the customer journey, etc. Let’s get started!

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 89

Research Software Technical Review Development User Testing 89

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 14, 2022

Tech-touch customer success offers a highly-relevant and personalized experience to your customer while also being automated using software. On the other hand, a high-touch model is often used for expensive and complex enterprise software. It’s more than low-touch onboarding that relies on software to onboard users.

Feedback Software 98

Feedback Software Technical Review User Testing Customer Experience 98

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. In this post, we’ll discuss exactly that – which customer engagement tool is best depending on the different criteria that companies looking for customer engagement software typically have.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Intercom, Inc.

FEBRUARY 22, 2018

The second set of experiments was around educating people on how to re-pin, and the value of a re-pin, and that did actually increase the activation and retention for the business. There’s basically no education at all. I prefer the in-product, contextual education more than a user manual before I even see the product.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194

Intercom, Inc.

MARCH 8, 2018

Dan: I’ve been in enterprise sales now for 18 years. My first real job was at GE Capital in Australia, and then I moved back to London and joined a company called Complinet, which was a back office compliance software company. You want to educate. The last 12 of those have been in leadership positions. That’s okay.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186