Mind the Product

MARCH 16, 2021

Product changes are an inevitable part of any business. Whether it’s a whole new release or just an update, product improvements are what keeps customers coming back. Something this important needs to be communicated successfully to ensure that the customers know the changes and how they will benefit them. Let’s look at how you can [.]. Read More. The post How to Keep Customers Satisfied When Announcing Product Changes appeared first on Mind the Product.

User Testing 230

User Testing Customer Experience Product Research User Experience 230

The Product Bistro

MARCH 16, 2021

The most powerful 3 words in a Product Manager's vocabulary is "It's My Fault." The blame game should not be in your toolbox, you own the product, act like it. Your team will thank you.

Product Manager 195

Product Manager Product Management Management Management 195

TryMyUI

MARCH 13, 2021

A/B Testing is an invaluable resource to make the right decision for an application, web page or web app. This guide to A/B testing will enrich all web developers with invaluable information. The post A Beginner’s Guide to A/B Testing appeared first on TryMyUI Blog.

Testing 75

Testing Web Developers Web Development Research Software 75

Alchemer Mobile

MARCH 16, 2021

2020 reset the mobile app engagement playing field. In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help you understand your app’s engagement strengths and areas for improvement.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

MARCH 16, 2021

Estimation is a dark art — get it wrong, and your stakeholders will never forget (or forgive). We talked with agile consultant Liz Keogh about how to get this right, who estimates are for, her invaluable scale for estimating complexity, and how to pronounce the word Cynefin. In this episode, sponsored by Hotjar, listen to learn [.]. Read More. The post Estimating Complexity – Liz Keogh on The Product Experience appeared first on Mind the Product.

Technical Review 214

Technical Review Agile Consulting Feedback Software 214

The Product Coalition

MARCH 15, 2021

I wrote a variation of this for the various product teams at Whispir recently and then as fate would have it, a CEO I know reached out to me on LinkedIn asking the same thing?—?so I thought I’d share the same instructions with the world I gave everyone at the office. This process allows you to go from ‘I have no clue what to do’ , to ‘we should do this!

Development Team Review 192

Development Team Review Research Software Product Research Reporting Tools 192

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

MARCH 18, 2021

In this interactive AMA session for MTP Leader members, Donna Lichaw, executive coach and author of the User’s Journey: Storymapping Products that People Love, discusses how to find your story by using a mix of psychology, design thinking, and experimentation skills that you already have—or can easily learn. Watch the recording in its entirety or read [.].

Leadership 172

Leadership Product Manager Product Management Management 172

Intercom, Inc.

MARCH 15, 2021

At Intercom, we know how important it is to create a balanced, equitable workplace. It’s not just that more diverse teams are more effective and more profitable ( though they are ); but, as Karen Peacock, our CEO, says , “It’s just the right thing to do.”. “The world is a better place when everybody can be their best,” Karen says. “Each of us should be able to be all the things we want to be, however we identify, however we want to show up, whatever we’ve been counted out of in the past.”.

Weak Development Team 209

Weak Development Team Leadership Technical Review Engineering 209

Advertisement

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

The Product Coalition

MARCH 15, 2021

Front end trends are developing slowly. It takes several years for a technology to become popular. It’s really hard to make predictions about what will happen in 2021, but we may surely say what technologies will remain at the peak of fame and will be used everywhere in front end development app. Purrweb devs will help you puzzle out how to code with style and keep up with the fashion!??

Development 187

Development Data Visualization Framework Technology 187

Nir Eyal

MARCH 17, 2021

The post Smartphone Too Distracting? Here’s How to Reclaim Your Focus appeared first on Nir and Far.

144

144

Mind the Product

MARCH 19, 2021

What does it take to build and maintain a successful product team, one that’s driven, motivated and ultimately successful? In this post, speaking to a range of product experts, we try to answer this question. A combination of factors — like hiring the right people, establishing a vision, defining success in a way that everyone [.]. Read More. The post How do you build a successful product team?

Vision 164

Vision Product Manager Product Management Management 164

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Advertisement

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

Management

The Product Coalition

MARCH 13, 2021

Valuable resources about networking, learning, online courses and much more in the Product Management expertise. Continue reading on Product Coalition ».

Product Manager 182

Product Manager Product Management Management Management 182

The Accidental Product Manager

MARCH 15, 2021

Facebook is making a bet on serving customers who are unbanked Image Credit: Antana. The product managers at Facebook have real problem on their hands. The company is so large and so successful, that in order to make it larger and more successful they have to come up with really big ideas. This means that they have to sit around and review their product development definition as they try to identify new products that can appeal to their over 2 billion users.

Product Manager 123

Product Manager Product Management Banking Government 123

dscout People Nerds

MARCH 18, 2021

We asked 100 participants what behaviors, routines, and practices they are adopting to keep themselves feeling together. And about what services, and products they believed were helping—and hindering—their sense of balance.

111

111

Intercom, Inc.

MARCH 17, 2021

Jean-Bernard Baptiste is a Senior Manager of Customer Support at HubSpot , a platform built to enable business growth across marketing, sales, and customer service. With a mission to “help millions of organizations to grow better,” as Jean-Bernard puts it, the team at HubSpot is focused on creating great customer experiences for the 100,000 businesses using the platform.

Customer Experience 138

Customer Experience Feedback Software Data Visualization Customer Feedback 138

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

Strategy

The Product Coalition

MARCH 15, 2021

In my opinion, Our brain should be focusing on the ‘how’ part and its best to delegate remembering‘what’ & ‘when’ to a task management… Continue reading on Product Coalition ».

Product Manager 175

Product Manager Product Management Management Management 175

Innovatemap

MARCH 17, 2021

While we at Innovatemap like to think there are plenty of things that make us unique — like our incomparable product knowledge, design prowess and commitment to grow — there’s one quality that sets us apart from the naked eye, and it’s one we’re incredibly proud of: our high percentage of women. Kristin and Katie (2019 Photo). When I think about the many things that drew me to Innovatemap, the presence of women in leadership roles comes to mind immediately.

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

UserInterviews

MARCH 16, 2021

Sweep away inefficiencies, Marie Kondo your research repository, and improve research visibility.

User Testing 111

User Testing Customer Experience 111

UX Studio: Product Management

MARCH 19, 2021

As a group of researchers at uxstudio we tend to seek new methods and ideas that we can share with each other and use to improve our work. This year we’ve made this study method more formal and organized 3-month-long workgroups. We set up topics of interest for each workgroup and 4-5 people joined each – focusing on the same area. Our group set a goal to learn more about features and user needs prioritization.

Product Research 109

Product Research User Testing Development Customer Experience 109

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Coalition

MARCH 16, 2021

If you’re looking for somewhere to start, it’s here Continue reading on Product Coalition ».

Product Manager 150

Product Manager Product Management Management Management 150

freshtrax

MARCH 17, 2021

In btrax’s first virtual event of the 2021 series, Localizing for the Japanese Market, we invited leading industry experts to share their professional experience launching products in Japan. Eugene Oh provided an outstanding presentation sharing insights from his experience as the [International] Product Marketing Lead at Square. Eugene provided his thoughts and advice from the perspective of a US-based team responsible for “launching a product with little or no cultural relation to” in Japan.

Reporting Tools 105

Reporting Tools Product Research Research Software User Testing 105

Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. It’s not so much about tracking these analytics for the sake of getting data alone – but rather being intentional about what problems you’re looking to solve.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

Mind the Product

MARCH 15, 2021

In this ProductTank Delhi talk, Arpit Maheshwari and Smriti Pant, Product Managers at Hike, take us through how Indian products are being built to solve local problems in cities throughout the country. Watch the video to see their talk in full or read on for a summary of their key points: What is Bharat and [.]. Read More. The post Building Products for Bharat by Arpit Maheshwari and Smriti Pant appeared first on Mind the Product.

Product Research 105

Product Research Product Manager Product Management Management 105

Advertisement

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

Technology

The Product Coalition

MARCH 18, 2021

Scorecard to be used with your Product Coach, Manager, or for your own self-assessment. Continue reading on Product Coalition ».

Product Manager 149

Product Manager Product Management Management Management 149

eG Innovations

MARCH 19, 2021

Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home. One of the most popular technologies for digital workspaces is VMware Horizon. In this blog, we discuss the top performance challenges that administrators of VMware Horizon deployments have to tackle. What is VMware Horizon? VMware Horizon (formerly called VMware View) is a leading technology for secure delivery of virtual desktop and applications across private, public, an

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Customer Experience 98

Centercode

MARCH 18, 2021

Data is a library of information. And like a library, the books inside are only useful to you if they’re written in a language you understand. You also don’t have time to read every book in the library when you have a finite amount of time and a job to get done. The books you want to read are the ones that neatly summarize the information you can apply in the real world.

User Testing 98

User Testing Data Visualization Customer Feedback Product Research 98