The Product Guy

OCTOBER 8, 2024

Managing stakeholder relationships is one of the most critical and nuanced aspects of the role of product manager. Whether you’re a seasoned product leader or still sharpening your skills, mastering stakeholder dynamics requires an understanding of influence, expectation management, and alignment across teams and departments. At its core, stakeholder management is about building strong relationships, fostering trust, and ensuring that everyone is working toward the same product vision.

Customer Feedback 60

Customer Feedback Data Visualization Product Manager Product Management 60

Amplitude

OCTOBER 7, 2024

Learn the innovative tactics this year’s highest-growth companies use to fuel record growth. Borrow their tested strategies.

Product Research 52

Product Research Testing Strategy 52

Mind the Product

OCTOBER 10, 2024

Today is World Mental Health Day, and this year charity Mental Health UK is focusing on workplace stress and burnout, and calling on everyone to take shared responsibility for workplace mental health. As we’ve highlighted on Mind the Product many times, burnout is all too common among the product community. A product manager’s job is Read more » The post Burnout in product managers: A World Mental Health Day report appeared first on Mind the Product.

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Product Manager Product Management Management Management 162

The Product Coalition

OCTOBER 8, 2024

What leading a hybrid UX focus group taught me about app design, user feedback, and myself.

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UX Feedback Software User Testing Customer Feedback 103

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Centercode

OCTOBER 8, 2024

Securing investment in test automation can be tricky, but with the right strategy, it can lead to faster development and greater stability.

Testing 59

Testing Strategy Development 59

DevelopmentCorporate

OCTOBER 8, 2024

Building a B2B SaaS business with significant revenue under $1 million ARR is challenging due to market competition. Key growth strategies include achieving product-market fit, prioritizing retention, optimizing go-to-market strategies, and managing cash flow. Using metrics and feedback helps refine efforts. Equity funding can boost growth but may affect profitability.

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Feedback Software Strategy B2B Product Marketing 45

People-First Product Leadership

OCTOBER 8, 2024

What if there's a hidden game in your organization right now? A game with high stakes, unwritten rules, and mastering it could significantly advance your career. Are you intrigued? You should be. This game is office politics, and contrary to popular belief, you don't have to compromise your integrity to win it. In fact, being authentic is the ultimate advantage.

Leadership 59

Leadership Positioning Strategy Document 59

UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. It involves dictating the product’s overall ‘macro’ content strategy and micro-managing the subtler details like how specific calls-to-action or notifications are worded and phrased. Users want to enjoy apps, websites, and digital products without going through the hassle of reading long user manuals in order to learn how to use them.

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UX Data Visualization Research Software Analytic Tools 71

Product Management University

OCTOBER 9, 2024

Unconventional Skills That Simplify B2B Product Management Today, Product Management University announced free training courses for product managers. It’s offering free eLearning versions of its Product Management 101 Basic Skills Courses, an unconventional approach to traditional product management that makes it faster and easier for product managers to deliver products with guaranteed customer value and more easily get stakeholders aligned to their plans and priorities.

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Product Manager Product Management Certifications Customer Experience 130

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Testing

Roman Pichler

OCTOBER 7, 2024

Listen to the audio version of this article: [link] You Can’t See Further than the Next Three Months A product roadmap should be a realistic forecast that states the specific value a product is likely to offer in the next 12 months. [1] Creating such a forecast is not always feasible, especially when you work on a new, innovative product. If you can’t see further than the next three months, then do not use a product roadmap.

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Roadmap Product Research Data Visualization Customer Feedback 242

Mind the Product

OCTOBER 10, 2024

Learn how leadership coaching can enhance your career, with tips on finding the right coach and maximising your sessions. Read more » The post Leadership coaching: 5 reasons why you should do it appeared first on Mind the Product.

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Leadership Product Manager Product Management Management 184

Lenny Rachitsky

OCTOBER 10, 2024

Listen now on Apple , Spotify , and YouTube. Brought to you by: • Explo — Embed customer-facing analytics in your product • Sprig ⁠⁠ — Build products for people, not data points • Sidebar — Accelerate your career by surrounding yourself with extraordinary peers — Raiza Martin is a senior product manager for AI at Google Labs, where she leads the team behind NotebookLM, an AI-powered research tool that includes a delightful podcast-on-demand f

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User Testing Data Visualization Embedded Analytics Product Research 134

Productside

OCTOBER 8, 2024

Productside Stories S2 Ep4: Katheron Garcia In this episode of Productside Stories , we’re joined by Katheron Garcia, the Senior Director of Offer Management at Schneider Electric, the World’s Most Sustainable Company in 2024. With over 20 years of experience in the electrical and industrial sectors, Katheron is at the forefront of driving innovative and sustainable energy-efficient solutions.

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Leadership Consulting Customer Feedback Customer Experience 156

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Spice Catalyst

OCTOBER 8, 2024

Summary This article discusses the differences between Meta (formerly Facebook, Instagram, and WhatsApp) and Apple in their approach to product development and core values. It criticizes Mark Zuckerberg’s “move fast and break things” approach, contrasting it with Apple’s “Design Thinking” approach, which focuses on understanding users and creating innovative solutions.

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Mind the Product

OCTOBER 9, 2024

For the first time ever, we teamed up with our friends at Pendo for the eighth Pendomonium! With over 1,300 attendees in the room, it was a great occasion to take in the bright skies, connect with coworkers old and new, and soak in some product goodness. Read on for some of our key learnings Read more » The post What we learned at Pendomonium and #mtpcon: Day 1 appeared first on Mind the Product.

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Product Manager Product Management Management Management 175

Product Management University

OCTOBER 6, 2024

If there’s one thing product managers and product marketing managers wish they had more time for, it’s market research. No sales situations, no customer issues, just pure market research without any agenda other than gaining an unbiased view of the market that makes them more effective in their role, especially strategy and planning. It’s no fun to get scrutinized, questioned and second-guessed at every turn.

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Generative AI Market Research User Testing Product Research 130

Productside

OCTOBER 8, 2024

Overview Charles River Laboratories aimed to enhance its product management practices and foster better team alignment. To meet these objectives, Productside delivered a tailored Optimal Product Management course featuring custom exercises designed to tackle the company’s unique challenges. This engagement resulted in high satisfaction among participants and measurable improvements in their skills.

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Product Research Weak Development Team User Testing Research Software 156

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Data Visualization

Lenny Rachitsky

OCTOBER 6, 2024

Listen now on Apple , Spotify , and YouTube. Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Vanta —Automate compliance. Simplify security — JM Nickels is a Senior Director of Product Management at Uber.

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Vision Strategy Leadership Presentation 125

Mind the Product

OCTOBER 6, 2024

This week’s Sunday Rewind is a 2020 post from fintech Wise’ Chief Product Officer Nilan Peiris that reflects on the company’s growth management as it scaled customers and staff. In 2020 Wise was still called TransferWise, and Nilan explains how the company was formed out of frustration with the expense of sending money overseas. Its Read more » The post Sunday Rewind: Scaling from 60 to 1,000 people appeared first on Mind the Product.

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Management Management Product Manager Product Management 169

Userpilot

OCTOBER 7, 2024

What is an end-to-end customer experience? It’s the complete customer experience that covers all the interactions between a user and your business, from initial contact to post-purchase. Improving end-to-end CX requires you to design a seamless experience across multiple channels, including email, company website, and the product. Why is an end-to-end customer experience important?

Customer Experience 105

Customer Experience Data Visualization Customer Feedback User Testing 105

Amplitude

OCTOBER 6, 2024

Learn what goes into a great North Star workshop. Get expert tips to make workshop magic and ensure your North Star Metric leads to long-term success.

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Workshop 98

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

UX Planet

OCTOBER 8, 2024

Tips and insights to make your portfolio journey Photo by Hal Gatewood on Unsplash Love them. Hate them. Or just disagree with them. There’s no denying that portfolios have become an active part of the recruitment process. I’ve seen more and more recruiters and job applications ask for them. At our Content Design and UX meetups , more and more folks have asked what to include in their portfolios and if they need one.

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Weak Development Team User Testing Systems Review UX 84

Mind the Product

OCTOBER 11, 2024

In this article films are used to describe what a product manager does. Read more » The post What a product manager does in three films and a box set appeared first on Mind the Product.

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Product Manager Product Management Management Management 163

Userpilot

OCTOBER 10, 2024

Callbell is a multi-channel communication platform that helps businesses manage their customer interactions across various messaging apps, including WhatsApp, Facebook Messenger, Instagram, and Telegram. We chatted with Pedro Ribeiro , the Account Executive at Callbell, about how the company used Userpilot’s engagement features to drive meaningful interactions.

Analytic Tools 101

Analytic Tools Customer Experience Customer Communications Data Visualization 101

Amplitude

OCTOBER 6, 2024

Learn how iFood's team used Amplitude to cut checkout errors by 25%, speed up recovery by 60%, and boost purchase completions by 54%—across 3 million daily orders.

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Messaging 98

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

The Product Coalition

OCTOBER 11, 2024

As a seasoned product manager, I’ve experienced the excitement and challenges that come with building successful products. From navigating intricate stakeholder relationships to bringing new features to life, I understand the demands of this role. That’s why I am delighted to introduce Product Coalition on Substack —an entirely reimagined platform, designed to provide you with a complete suite of tools for professional development as a product manager.

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Customer Experience Certifications Workshop Webinar 78

Mind the Product

OCTOBER 8, 2024

What happens when you blend the power of AI with the world of healthcare? Join us for our conversation with Tetiana Telensak, the Head of Product for Data and AI at Merck Group, who reveals how she uses AI to improve healthcare products. Featured Links: Follow Tatiana on LinkedIn | Merck | ‘Five things we learned at the #mtpcon + Pendomonium Read more » The post Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group) appeared first on Mind th

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Healthcare 123

Userpilot

OCTOBER 10, 2024

Can you imagine what the ideal SaaS customer onboarding process looks like? When done well, it can be the difference between a user becoming a loyal customer or churning after the first week. That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong).

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Onboarding KPIs Data Visualization Customer Experience User Testing 105