Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Mind the Product

APRIL 10, 2022

In this Sunday Rewind, we look back to when Georgie Smallwood, CPO at Tier Mobility, explained why an understanding of outcomes and impacts is essential to successful product management. [.] Read more » The post SUNDAY REWIND: It’s all about the outcome appeared first on Mind the Product.

Product Manager 223

Product Manager Product Management Management Management 223

The Product Coalition

APRIL 10, 2022

It is a known fact that product people need to work well with others. Our ability to succeed fully depends on it. But as a product leader, this can also become a problem. To make a real impact, you might need to apply new ways of communication and collaboration. Here is how to stop impeding yourself. Photo by ArtHouse Studio from Pexels A few weeks ago there was a discussion in the Women in Tech community about the correlation between what kind of student you were at school and your tendency to

Data Visualization 162

Data Visualization User Testing Leadership Customer Experience 162

Intercom, Inc.

APRIL 14, 2022

I am delighted to share that our senior leadership team here at Intercom continues to grow. Today, I’d like to welcome three experienced new senior leaders, starting with L. David Kingsley, who has joined Intercom as our first Chief People Officer. As Chief People Officer, David will lead the company’s global People organization, including talent acquisition, onboarding, learning and development, HR business partners, total rewards, diversity, equity and inclusion, and real estate & workplac

Leadership 129

Leadership B2B Customer Experience Branding 129

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto. In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic. The mobile investments teams made to Travel apps in 2020 paid off in 2021, fast-tracking the comeback Travel brands desperately needed after a year of uncertainty and low engagemen

Travel 261

Travel User Testing Research Software Feedback Software 261

The Product Coalition

APRIL 11, 2022

According to Gartner , 85% of machine learning solutions fail because they use raw data. Data scientists work in isolation from operations specialists, and enterprises spend up to three months deploying an ML model. To solve these problems and reduce deployment time, DevOps development companies involve MLOps specialists in their projects. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions.

Artificial Inteligence 160

Artificial Inteligence Reporting Tools Analytic Tools Feedback Software 160

Intercom, Inc.

APRIL 13, 2022

It’s been another challenging year for many support teams. But there’s a silver lining – this year’s Klaus Customer Service Quality Benchmark Report reveals there are clear positive shifts taking place in the customer support landscape in 2022. Klaus partnered with Intercom, Aircall , and Support Driven to create the second edition of the highly anticipated benchmark report.

Data Visualization 118

Data Visualization Reporting Tools Customer Communications Customer Experience 118

Alchemer Mobile

APRIL 11, 2022

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Kat Simpson, Associate Creative Director (Strategy) at Tether. While Kat hasn’t had a brand logo tattooed on her (yet), she has gone so far to name her dog after one of her favorite brands, Chaco. In this episode, Kat and Robi talk about why community and emotional connection are the keys to brand evangelists whether it’s a shoe brand, DJ, or football team.

Download 246

Download Branding Naming Strategy 246

Mind the Product

APRIL 14, 2022

Your sole role as a product manager is essentially problem-solving. To help you with facing different challenges, intervision can be an effective approach. How can you collaborate differently using intervision? Let’s dive into it! [.] Read more » The post Intervision: Learn how to collaborate differently appeared first on Mind the Product.

Product Manager 185

Product Manager Product Management Management Management 185

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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

Management

The Product Coalition

APRIL 14, 2022

The Do’s and Don’ts of User Interviews Continue reading on Product Coalition ».

Customer Experience 148

Customer Experience User Experience Technology Product Manager 148

Nir Eyal

APRIL 11, 2022

Why are we perpetually restless and unsatisfied? The truth is, we’re not wired to feel content or satisfied. Here's why that's a good thing. The post Why You’re Never Going to Be Satisfied With Life appeared first on Nir and Far.

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UserInterviews

APRIL 14, 2022

The top digital ethnography tools for UX research data collection and analysis. Includes user reviews and 2022 pricing information.

Research Software 105

Research Software Data Visualization User Testing UX 105

Mind the Product

APRIL 13, 2022

What is the secret to exponential product growth? Daphne Tideman, Growth Coach, joins us on the podcast this week. She discusses Product/market fit, the importance of business/channel models, and where companies go wrong when looking to grow their products. [.] Read more » The post The secret guide to product growth – Daphne Tideman on The Product Experience appeared first on Mind the Product.

Product Marketing 185

Product Marketing Marketing Startups Product Manager 185

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Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

The Product Coalition

APRIL 11, 2022

This article examines five different types of roadmaps used to make a product a success, each with a different purpose. Continue reading on Product Coalition ».

Roadmap 147

Roadmap Article Agile Strategy 147

Userpilot

APRIL 14, 2022

Have you ever wondered what is a good retention rate for your business? If you’ve been looking for ways to increase your customer retention, you’re in the right place. In this article, we talk about: Customer retention rate and what it means for your business. Standard retention rates. How to achieve high customer retention rates, and. Tools you can use to boost your retention rate.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

ProductPlan

APRIL 14, 2022

TL;DR. ProductPlan integrations help your team extend the value of your roadmapping app. The integrations help you automate the flow of data across your most essential product management tools. This post will show you what some of our key integrations can do for your company. Your Roadmap Doesn’t Exist in a Vacuum. We built the ProductPlan roadmapping app to simplify product management.

Analytic Tools 98

Analytic Tools Data Visualization Embedded Analytics Roadmap 98

Mind the Product

APRIL 11, 2022

Very often we focus our attention on stakeholder management and all the things that can be difficult about that area of product management. How about we skip that part completely and simply talk about the easy ways to achieve some stakeholder wins? Below, we share some different ways to engage your stakeholders early doors from [.] Read more » The post Easy ways to engage your stakeholders appeared first on Mind the Product.

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Product Manager Product Management Management Management 172

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

The Product Coalition

APRIL 12, 2022

How effective will the new Two Thumbs Up feature be for Netflix? Photo by Thibault Penin on Unsplash Netflix’s Recommendation Engine (NRE) has had a huge part to play in the success of the OTT giant. It is highly accurate and relevant, so much so that about 80% of Netflix’s viewer activity is driven by personalized recommendations from the engine. Reports estimate that NRE saves the company north of $1 billion every year.

Reporting Tools 145

Reporting Tools Data Visualization Customer Feedback Customer Experience 145

Userpilot

APRIL 14, 2022

In this article, we’re going to do a deep dive into the Airtable onboarding experience and how you can recreate it for your users. How users get to know your product is critically important (whether they are new employees or just using your product). By digging into and deconstructing the way they manage the onboarding experience , we’ll try to draw out some principles of success that will help you and your team craft an exceptional onboarding process.

Customer Experience 98

Customer Experience Analytic Tools Customer Feedback Data Visualization 98

Gainsight

APRIL 15, 2022

Batman. Spider-Man. Superman. The greatest characters never go out of style. But that doesn’t mean they don’t need updating periodically with a new remake. If these heroes of the big screen don’t stay up to date and relevant, they risk becoming forgotten artifacts of the past. . Many of the world’s greatest companies find themselves in a similar situation today.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

dscout People Nerds

APRIL 13, 2022

DesignIt and UX Book Club Chicago’s Sharon Bautista unpacks the importance of organizational learning cultures and interrogates whose perspectives inform our practice.

UX 97

UX Books Information 97

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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

Product Strategy

The Product Coalition

APRIL 13, 2022

F.E².A.R?—?The Four Towers?—? Applying the Framework 17-mile drive, California?—?Photo by Harish Natarahjan As we discussed in the previous article, four parameters influence the success of a solution?—? Fast , Accurate , Economic , and Reliable. In addition, understanding Ecosystem synergies and building win-win strategies are critical. I will use a real-world example where the application of this methodology has helped in determining the next course of action.

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Framework Software Review Technical Review Document 124

Userpilot

APRIL 13, 2022

Pendo Guides are excellent for onboarding new users and creating other in-app experiences for your SaaS. But how much do they cost, and are there better alternatives on the market? Join us as we explore this topic and provide the answers you might need before deciding if Pendo is worth the investment. TL;DR. Pendo Guides are used to provide in-app guidance to web and mobile app users and help improve user onboarding, adoption, and retention.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Johanna Rothman

APRIL 13, 2022

Dan, a Vice President, worries that his teams work more as individuals than as teams. He's a physically active guy and decided that teams can choose from these activities: a zip line course, a hike up and down a local mountain, or an escape room. But when he suggested these ideas to one of his directors, Terry, she objected. “Do you see these crutches?

Leadership 96

Leadership User Testing Customer Feedback Education 96

Product Innovation Educators

APRIL 11, 2022

What product managers need to know about having an ecosystem strategy. Today we are talking about strategy. It’s an important topic because our work as product managers and innovators should be in alignment with our organization’s strategy, but strategy may not be what you think it is. To help us better understand strategy and the large changes taking place in many businesses, Dr.

Strategy 96

Strategy Automotive Research Software Product Strategy 96

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Nulab

APRIL 11, 2022

We’re shaking up a few things at Nulab, and we want to make sure you all stay in the loop. As of April 28, 2023, Typetalk will discontinue Activity Log for paid plans and move this feature into Nulab Pass , our security subscription service that allows you to manage all your Nulab products in one place. If you’d like to continue referring to Activity Log to track changes to your Typetalk topics, consider adding a Nulab Pass subscription. .

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Download Government Data Visualization User Testing 85

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. This article will equip you with all the necessary knowledge about: types of data can be tracked. what to do with the data you collect. tools to use to capture user clicks.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Strategyzer

APRIL 13, 2022

How to advance your career as a corporate innovator.

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Testing 81