Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Mind the Product

APRIL 15, 2022

In this ProductTank London talk, Ben Foster, CPO at Whoop, explains some of the most common product management dysfunctions and how to solve them. His key points include: Common product management dysfunctions Why these dysfunctions exist How do you create a winning product strategy Watch the video to see his talk in full or read [.] Read more » The post Product management dysfunctions by Ben Foster appeared first on Mind the Product.

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Product Manager Product Management Management Management 217

The Product Coalition

APRIL 10, 2022

It is a known fact that product people need to work well with others. Our ability to succeed fully depends on it. But as a product leader, this can also become a problem. To make a real impact, you might need to apply new ways of communication and collaboration. Here is how to stop impeding yourself. Photo by ArtHouse Studio from Pexels A few weeks ago there was a discussion in the Women in Tech community about the correlation between what kind of student you were at school and your tendency to

Data Visualization 162

Data Visualization User Testing Leadership Customer Experience 162

Intercom, Inc.

APRIL 14, 2022

I am delighted to share that our senior leadership team here at Intercom continues to grow. Today, I’d like to welcome three experienced new senior leaders, starting with L. David Kingsley, who has joined Intercom as our first Chief People Officer. As Chief People Officer, David will lead the company’s global People organization, including talent acquisition, onboarding, learning and development, HR business partners, total rewards, diversity, equity and inclusion, and real estate & workplac

Leadership 129

Leadership B2B Customer Experience Branding 129

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto. In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic. The mobile investments teams made to Travel apps in 2020 paid off in 2021, fast-tracking the comeback Travel brands desperately needed after a year of uncertainty and low engagemen

Travel 261

Travel User Testing Research Software Feedback Software 261

The Product Coalition

APRIL 11, 2022

According to Gartner , 85% of machine learning solutions fail because they use raw data. Data scientists work in isolation from operations specialists, and enterprises spend up to three months deploying an ML model. To solve these problems and reduce deployment time, DevOps development companies involve MLOps specialists in their projects. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions.

Artificial Inteligence 160

Artificial Inteligence Reporting Tools Analytic Tools Feedback Software 160

Intercom, Inc.

APRIL 13, 2022

It’s been another challenging year for many support teams. But there’s a silver lining – this year’s Klaus Customer Service Quality Benchmark Report reveals there are clear positive shifts taking place in the customer support landscape in 2022. Klaus partnered with Intercom, Aircall , and Support Driven to create the second edition of the highly anticipated benchmark report.

Data Visualization 118

Data Visualization Reporting Tools Customer Communications Customer Experience 118

Alchemer Mobile

APRIL 11, 2022

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Kat Simpson, Associate Creative Director (Strategy) at Tether. While Kat hasn’t had a brand logo tattooed on her (yet), she has gone so far to name her dog after one of her favorite brands, Chaco. In this episode, Kat and Robi talk about why community and emotional connection are the keys to brand evangelists whether it’s a shoe brand, DJ, or football team.

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Download Branding Naming Strategy 246

Mind the Product

APRIL 14, 2022

Your sole role as a product manager is essentially problem-solving. To help you with facing different challenges, intervision can be an effective approach. How can you collaborate differently using intervision? Let’s dive into it! [.] Read more » The post Intervision: Learn how to collaborate differently appeared first on Mind the Product.

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Product Manager Product Management Management Management 178

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

The Product Coalition

APRIL 14, 2022

The Do’s and Don’ts of User Interviews Continue reading on Product Coalition ».

Customer Experience 148

Customer Experience User Experience Technology Product Manager 148

Nir Eyal

APRIL 11, 2022

Why are we perpetually restless and unsatisfied? The truth is, we’re not wired to feel content or satisfied. Here's why that's a good thing. The post Why You’re Never Going to Be Satisfied With Life appeared first on Nir and Far.

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UserInterviews

APRIL 14, 2022

The top digital ethnography tools for UX research data collection and analysis. Includes user reviews and 2022 pricing information.

Research Software 105

Research Software Data Visualization User Testing UX 105

Mind the Product

APRIL 13, 2022

What is the secret to exponential product growth? Daphne Tideman, Growth Coach, joins us on the podcast this week. She discusses Product/market fit, the importance of business/channel models, and where companies go wrong when looking to grow their products. [.] Read more » The post The secret guide to product growth – Daphne Tideman on The Product Experience appeared first on Mind the Product.

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Product Marketing Marketing Startups Product Manager 174

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Management

The Product Coalition

APRIL 11, 2022

This article examines five different types of roadmaps used to make a product a success, each with a different purpose. Continue reading on Product Coalition ».

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Roadmap Article Agile Strategy 147

ProductPlan

APRIL 14, 2022

TL;DR. ProductPlan integrations help your team extend the value of your roadmapping app. The integrations help you automate the flow of data across your most essential product management tools. This post will show you what some of our key integrations can do for your company. Your Roadmap Doesn’t Exist in a Vacuum. We built the ProductPlan roadmapping app to simplify product management.

Analytic Tools 98

Analytic Tools Data Visualization Embedded Analytics Roadmap 98

Gainsight

APRIL 15, 2022

Batman. Spider-Man. Superman. The greatest characters never go out of style. But that doesn’t mean they don’t need updating periodically with a new remake. If these heroes of the big screen don’t stay up to date and relevant, they risk becoming forgotten artifacts of the past. . Many of the world’s greatest companies find themselves in a similar situation today.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Mind the Product

APRIL 11, 2022

Very often we focus our attention on stakeholder management and all the things that can be difficult about that area of product management. How about we skip that part completely and simply talk about the easy ways to achieve some stakeholder wins? Below, we share some different ways to engage your stakeholders early doors from [.] Read more » The post Easy ways to engage your stakeholders appeared first on Mind the Product.

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Product Manager Product Management Management Management 164

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

Strategy

The Product Coalition

APRIL 12, 2022

How effective will the new Two Thumbs Up feature be for Netflix? Photo by Thibault Penin on Unsplash Netflix’s Recommendation Engine (NRE) has had a huge part to play in the success of the OTT giant. It is highly accurate and relevant, so much so that about 80% of Netflix’s viewer activity is driven by personalized recommendations from the engine. Reports estimate that NRE saves the company north of $1 billion every year.

Reporting Tools 145

Reporting Tools Data Visualization Customer Feedback Customer Experience 145

dscout People Nerds

APRIL 13, 2022

DesignIt and UX Book Club Chicago’s Sharon Bautista unpacks the importance of organizational learning cultures and interrogates whose perspectives inform our practice.

UX 97

UX Books Information 97

Johanna Rothman

APRIL 13, 2022

Dan, a Vice President, worries that his teams work more as individuals than as teams. He's a physically active guy and decided that teams can choose from these activities: a zip line course, a hike up and down a local mountain, or an escape room. But when he suggested these ideas to one of his directors, Terry, she objected. “Do you see these crutches?

Leadership 96

Leadership Customer Feedback User Testing Education 96

Userpilot

APRIL 12, 2022

AARRR vs. RARRA model: Which one should you use? The AARRR funnel, also known as the pirate metrics framework, is a set of metrics you can use to track and impact critical user behavior to bring about product-led growth. Businesses all around the world have used this framework to track their growth and to learn what stage of the funnel requires attention.

Analytic Tools 92

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 92

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Coalition

APRIL 13, 2022

F.E².A.R?—?The Four Towers?—? Applying the Framework 17-mile drive, California?—?Photo by Harish Natarahjan As we discussed in the previous article, four parameters influence the success of a solution?—? Fast , Accurate , Economic , and Reliable. In addition, understanding Ecosystem synergies and building win-win strategies are critical. I will use a real-world example where the application of this methodology has helped in determining the next course of action.

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Framework Software Review Technical Review Document 124

Product Innovation Educators

APRIL 11, 2022

What product managers need to know about having an ecosystem strategy. Today we are talking about strategy. It’s an important topic because our work as product managers and innovators should be in alignment with our organization’s strategy, but strategy may not be what you think it is. To help us better understand strategy and the large changes taking place in many businesses, Dr.

Strategy 91

Strategy Automotive Research Software Product Strategy 91

Nulab

APRIL 11, 2022

We’re shaking up a few things at Nulab, and we want to make sure you all stay in the loop. As of April 28, 2023, Typetalk will discontinue Activity Log for paid plans and move this feature into Nulab Pass , our security subscription service that allows you to manage all your Nulab products in one place. If you’d like to continue referring to Activity Log to track changes to your Typetalk topics, consider adding a Nulab Pass subscription. .

Government 85

Government Download Data Visualization User Testing 85

Userpilot

APRIL 14, 2022

Have you ever wondered what is a good retention rate for your business? If you’ve been looking for ways to increase your customer retention, you’re in the right place. In this article, we talk about: Customer retention rate and what it means for your business. Standard retention rates. How to achieve high customer retention rates, and. Tools you can use to boost your retention rate.

Feedback Software 92

Feedback Software Analytic Tools User Testing Onboarding KPIs 92

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Technology

Strategyzer

APRIL 13, 2022

How to advance your career as a corporate innovator.

Testing 81

Testing 81

Johanna Rothman

APRIL 15, 2022

The Acme Corp senior leadership team is thrilled that they can bring people back to the office. That team decided that everyone would be back in the office on Mondays and Thursdays. Why Mondays and Thursdays? The senior leaders could make those days work with their schedules. They rolled this decision out to the rest of the organization. The directors asked, “What do we do about the people who travel?

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Workshop Travel Leadership Consulting 77

Mixpanel

APRIL 14, 2022

For many years, I had no idea where to put my sunglasses in my car. I’d hop in and simply chuck them into whatever vacant space was nearest. Far too often, that space was the black-hole gap between the edge of the driver’s seat and the center arm-rest panel. I lost many pairs of sunglasses to that gap, to the point where I finally stopped buying any pair of shades worth more than $50 because the ROI on them, given the amount of time I managed to keep them, was too small.

Data Visualization 64

Data Visualization Analytic Tools Development Customer Feedback 64