The Product Coalition

MARCH 8, 2023

Since I’m a newbie, this story also includes my mistakes. And when I’m talking about mistakes, believe me, I made a lot. But, let’s be honest, which one of us didn’t? I picked this headline ‘Mistakes That Every Newbie Product Manager Made’ but please don’t feel bad, because even experienced PMs do these mistakes. We’re learning this way. There’re a lot of mistakes I should’ve added here but I think this is enough for a story.

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User Testing Product Manager Product Management User Friction 88

Gocious Blog

MARCH 7, 2023

A product roadmap is an integrated solution that connects all aspects of product development. From ideation planning and product development to the successful release of the product, everything is contingent upon aligning the activities to the strategic framework of the roadmap. The most effective roadmaps also align with the overarching goals of the company.

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Bain Public

MARCH 6, 2023

On January 28th 1986, the Space Shuttle Challenger exploded 73 seconds into its flight, killing all crew members. What a lot of people may not know is that in the lead-up to the launch, NASA engineers, including primary engineer Roger Boisjoly, warned NASA officials of how the cold weather that day could cause significant issues with the launch. The rubber O-rings on the rocket could become brittle in cold weather, potentially causing hot fuel gasses to leak and set off an explosion.

Product Manager 52

Product Manager Product Management CTO User Friction 52

Mind the Product

MARCH 7, 2023

For those who work at a company undergoing digital transformation, there's little advice out there on how to deal with some of the challenges that product managers face in places like that. Based on her experience of being in a similar situation, Product Leader Marta Rolak shares some of her tips to tackle this. [.] Read more » The post 3 tips for product managers at companies learning how to do product appeared first on Mind the Product.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

The Product Coalition

MARCH 7, 2023

Aspiring product managers, nothing you’ll want to build will ever come easy, so let me give you some words of advice. Many who aspire to become a product manager (PM) always come to me with the same pattern of questions: Will I get to drive my ideas from start to finish? Will I go from concept to release? Will I get to take ownership? Am I the CEO of the product?

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Product Research Product Manager Product Management Reporting Tools 122

Userpilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. But why? And what are the most concerning cancellation reasons you could avoid? Your job is to reduce churn as much as possible. That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their p

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Research Software Feedback Software User Testing Data Visualization 92

Gainsight

MARCH 9, 2023

Customer churn. It’s on everybody’s mind right now. But are you leveraging your customer community as one of your top tools to recognize and mitigate churn risk? Community allows your customers to engage with your product and brand on their own terms. It’s a space for customers to share best practices, trade product knowledge, and get the answers they need—all of which help people get the most out of your product and gain value from it.

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Feedback Software User Testing Customer Feedback Customer Experience 52

Mind the Product

MARCH 7, 2023

In celebration of International Women’s Day, we look at some of the awesome women who have taken to the #mtpcon stage over the past few years. Sadly, we can’t feature them all because, believe me when I say, there are A LOT of awesome women doing amazing things for the community of product management. With [.] Read more » The post 8 exceptional #mtpcon talks by women in product appeared first on Mind the Product.

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Product Talk

MARCH 8, 2023

What’s the difference between OKRs and outcomes ? This is by far one of the most common questions I get and there are lots of ways to answer it. Defining the Terms: OKRs vs. Outcomes We often think of outcomes as the impact of what we build, but the real value comes when we start with our desired outcome and then decide if building something is the best way to achieve it.

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Product Research User Testing Books Testing 268

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Data Visualization

The Product Coalition

MARCH 6, 2023

Product leader Rachel Wynn talks about why being customer centric is more than just about gathering consumer feedback. By Tremis Skeete , for Product Coalition Genuine product managers are not just focused on building and delivering services. For many, it goes much deeper. Many product managers are on a mission to improve the lives of their consumers, and principal product consultant, Rachel Wynn feels that as product managers, we need to think twice about taking customer feedback at face value.

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User Testing Customer Feedback Customer Experience Data Visualization 147

Product Innovation Educators

MARCH 6, 2023

How product managers can get involved in inspiring the next generation’s workforce Today we are talking about preparing the next generation of innovators. If you are a parent, have a nephew or niece, or want to help influence future innovators, this will be a very helpful discussion for you, especially if the kids you can influence are in grades 6-12 or will be in the future.

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Events Engineering Government Download 118

Gainsight

MARCH 7, 2023

Customer success (CS) is on the verge of a digital revolution, and one-to-many tactics that increase Customer Success Manager (CSM) efficiency are making a real splash. For nearly a decade, CS has been built through one-to-one relationships between CSMs and their customers. There’s just one problem: This approach now needs to scale. To build a durable business in this market, organizations simply can’t increase CSM headcount to keep pace with business growth.

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Customer Experience Management Management Healthcare 102

Split

MARCH 10, 2023

There’s a quote by the playwright Oscar Wilde that goes something like: “The only thing worse than being talked about is not being talked about.” Believe it or not, this is also true of software architecture. Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all. Why Care About Software Architecture?

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Software Review Systems Review Data Visualization Document 98

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

The Product Coalition

MARCH 8, 2023

This book can help you understand key concepts dealing with strategy, its foundation, and key environmental factors at play that influence its shaping. I read “Good Strategy, Bad Strategy” book three times. The first time, I just read it to get familiar with the content. The second time was to take notes and highlight parts that stroke me. The third time needed to happen as some of my scribblings stopped making sense or were not complete enough to create a full set of visualized notes that compr

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Books Strategy Reference Vision 143

UserInterviews

MARCH 8, 2023

A guide to conducting certain research methods at the right time, sourced from our own playbook. Plus, when to NOT do research.

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UX 98

Dragonboat

MARCH 9, 2023

SANTA CLARA, California, March 9, 2023 – Dragonboat announced today that it has been named a Top B2B Tech product in the 2023 Product Awards. The Product Awards, presented by Products That Count in partnership with Mighty Capital and Capgemini, are the only awards designed to celebrate the tools that help Product Management build great […] The post Dragonboat Wins ‘Best Product for Product Managers’ at Products that Count 2023 in B2B Tech Category appeared first on Dragonboat.

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Agile Velocity

MARCH 8, 2023

As an Agile Transformation Coach, I have seen my share of successful Agile teams. I have also seen teams plateau at some point struggling to move beyond the initial stages of transformation. A trend I would like to focus on is team regression, which is when an Agile team starts their journey, but along the way may slide back into old habits and processes.

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Agile Leadership Customer Experience User Testing 94

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

The Product Coalition

MARCH 6, 2023

Advertising is a crucial aspect of any business that aims to reach its target audience and increase revenue. However, creating effective ad creatives is not always an easy task. While testing different ad variations is essential to find the most effective designs and messaging, it can also be a time-consuming and expensive process. This is where predicting ad creative performance prior to testing comes in.

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Data Visualization Advertising Artificial Inteligence User Testing 138

UserInterviews

MARCH 6, 2023

Customer Success can be both an asset and a roadblock for research. Learn tips for collaboration, potential risks, and tools that can help.

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User Testing Research Software UX 98

Dragonboat

MARCH 6, 2023

This blog post was created in partnership with “Product Ops HQ community”, the fastest-growing community where product operations professionals gather to connect, share knowledge, and learn. Product Operations is gaining importance in business, and organizations are discovering its benefits. In this interview series, we explore best practices from Responsive Product Portfolio (RPPM) advocates.

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Blog Management Management 98

Userpilot

MARCH 9, 2023

Want to improve the current customer attrition rate in your SaaS company? Customer attrition is one of the main problems for SaaS companies. Although you’ll inevitably lose customers occasionally, you should always keep the attrition rate at a minimum. In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty.

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User Testing Customer Experience Feedback Software Customer Feedback 91

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

The Product Coalition

MARCH 4, 2023

Being a product manager is truly wonderful and diverse job. You get to meet amazing people, learn something valuable every day. You activate both your analytical and creative skills. But let’s face it, you’ll also get a lot of punches along the way. Here are several questions you should ask yourself before considering a Product Management career. Are you optimistic and hopeful?

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Analytic Tools Data Visualization Product Manager Product Management 136

ProductBoard

MARCH 7, 2023

How do you know it’s time to invest in a product management platform? You might find yourself in one of the following challenging situations as a product leader: Even if you’ve never found yourself in one of these exact situations, perhaps you’re looking for a way to make a larger impact and improve the efficiency of your product organization.

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Product Manager Product Management Management Management 89

eG Innovations

MARCH 9, 2023

Figure 1: A Linux Virtual Desktop Citrix for Linux VDI and DaaS options allow organizations to deploy Linux digital workspaces and Linux applications that can then be accessed by end-users from Linux or non-Linux endpoints. This allows organizations to deploy applications optimized for Linux OSs to users using mobile, Mac, Windows, and BYOD (Bring Your Own Device) endpoints as well as those using native Linux.

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Userpilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. You want to be sure there is a demand for your product, so you don’t have to suffer the embarrassment of a massive flop. This article examines why product-market fit analysis is important and how to gather insights into achieving a product-market fit by getting feedback and validating your idea.

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User Testing Product Research Product Marketing Customer Feedback 85

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Coalition

MARCH 5, 2023

Don’t Mess With Product Management!

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Product Manager Product Management Management Management 133

Crafty CTO

MARCH 8, 2023

I recently had a Mastodon exchange with John Gruber of Daring Fireball (and Markdown ) fame. Gruber had just written a short piece about Medium launching their own Mastodon server – with the fun, short domain name of me.dm. The new server will be open to those with paid Medium accounts. He points out that Medium’s foray into Mastodon is doubly unique: For one thing, amongst Medium’s co-founders are Ev Williams (who also served as Medium’s CEO for most of its existence) and Biz Stone

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Customer Experience Naming UX Blog 75

TurnKey Labs

MARCH 8, 2023

Choosing a programming framework for your startup or tech company can often be difficult—mainly because you have a tyranny of options to consider. There are many variables and factors that need to be weighed carefully in the decision process.

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