Mind the Product

JUNE 17, 2021

Product discovery pitfalls, have you fallen foul of one? If your answer is yes, you’re forgiven, because the list is long and you’re only human! But, as product people, it’s our job to be aware of the hidden hurdles and do product discovery the right way. Here we share 6 common product discovery pitfalls and [.] Read more » The post Common product discovery pitfalls and how to avoid them appeared first on Mind the Product.

Product Research 234

Product Research 234

Alchemer Mobile

JUNE 15, 2021

Product teams deliver value through collaborating to solve problems. Even if a remote-first approach isn’t the primary goal, for most high-performance product teams, some combination of co-located and remote team members is the future. We’ve mostly gotten comfortable with working remotely, but many remote product teams’ strategies lack in at least one area of collaboration.

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Research Software Data Visualization Product Research User Testing 195

The Product Coalition

JUNE 13, 2021

Here are some insights and lessons learned regarding how to organise meetings and your documentation well. Continue reading on Product Coalition ».

Product Management 174

Product Management Product Manager Document Management 174

Product Talk

JUNE 16, 2021

In this short video, I address the most common question I’ve received since releasing my book Continuous Discovery Habits: Why didn’t you include my role in the product trio ? You can watch the video or read a lightly edited transcript below. Who should you include in your product trio? Does a product trio exclude everyone else from discovery decisions?

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Product Research User Testing Research Software Software Engineering 273

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Intercom, Inc.

JUNE 16, 2021

When you analyze your company, it’s easy to look at everything in its current state. What’s our biggest problem today ? What’s our best asset today ? That perspective is not so useful, however, when planning for where you want to be tomorrow. It’s not about where you are, it’s about where you’re headed, and how fast you’re getting there. Long-term thinking is hard for a very simple reason: every company is in a race against the clock.

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Customer Experience Engineering Startups Strategy 265

The Product Bistro

JUNE 12, 2021

A little history. When I originally bought my Honda S2000, I became very interested in keeping it in great condition, and to do that, I picked up a habit of detailing. It was fun, relaxing and rewarding practice, a Saturday ritual to wash, and clean my car, with waxing happening several times a year, and […].

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Marketing 221

The Product Coalition

JUNE 13, 2021

“To a great mind, nothing is little.” — Sherlock Holmes Continue reading on Product Coalition ».

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Software Development Software Developers Development Product Management 207

Intercom, Inc.

JUNE 17, 2021

As vaccination efforts soar and lockdowns ease, people are slowly leaving home and getting back to the office. But what can we do to make this transition as smooth as possible? It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. But now, almost a year and a half later, the time has come to start thinking about returning to the office.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

Mind the Product

JUNE 18, 2021

In this #mtpcon Digital APAC session, Product Leadership Consultant Anthony Marter shares with us a three-step guide for getting product discovery right, which can lead to highly motivated teams that build great products. Watch the session in full or read on for the highlights. Creating the right environment Anthony begins by sharing one of the agile [.

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Product Research Agile Consulting Leadership 182

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Data Visualization

Alchemer Mobile

JUNE 17, 2021

Over the last year, we’ve published a lot of material about how the COVID-19 pandemic has completely changed the way in which customers interact with brands. The Quick Service Restaurant (QSR) industry saw a huge shift in customer behavior and demands. As we start to reopen the world, there’s endless chatter about going “back to normal.” But the problem is this: There is no going back to how things were before the pandemic.

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Feedback Software Research Software Reporting Tools User Testing 147

The Product Coalition

JUNE 17, 2021

How Coffee Brewing Help Me to Become a Better Human?—?in Work and in Life Photo by Karl Fredrickson on Unsplash My madness descent into coffee started around seven years back when I purchased the original Aeropress. I usually do french press at home, but its just too much effort for me to clean. So, nothing wrong with giving the infamous Aeropress a try?

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Travel Systems Review Product Research Testing 152

Userpilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? Who can we turn to for some inspiration? The answer isn’t always so straightforward. When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. .

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Feedback Software Customer Experience User Testing Customer Feedback 145

First Round Review

JUNE 15, 2021

Sharp folks from across the First Round community share the small habits that great managers do, including delivering feedback with care, opening up about failure, and sending praise up the chain.

Management 145

Management Management 145

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Nir Eyal

JUNE 13, 2021

The post What Is Motivation? You’ve Probably Been Thinking About It All Wrong appeared first on Nir and Far.

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Mind the Product

JUNE 13, 2021

Today we rewind back to 2015 at Mind the Product San Francisco. At this event, Tom Chi, founding partner at At One Ventures discusses the lessons he has learned during rapid prototyping. In his session, he shared key takeaways gained from integrating this into product management. Tom explains that creating a culture of learning is [.] Read more » The post SUNDAY REWIND: Rapid prototyping and product management by Tom Chi appeared first on Mind the Product.

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Product Management Product Manager Management Management 141

The Product Coalition

JUNE 17, 2021

There are different directions within software development, and consequently they involve different career pathways. While many of them are pretty straightforward, there are also other software engineering vocations which are situated, so to speak, on the edge. If you’ve already decided to learn Java, we should talk about such software engineering jobs as a Java Full Stack developer.

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Development Data Visualization User Testing Framework 132

Business of Software Conference

JUNE 17, 2021

At our Spring 2021 Conference in April the future of the workplace was, unsurprisingly, a hot topic. We had two important keynotes on the theme ( subscribe to get notified when they’re published), various breakout sessions, and innumerable conversations. Background The Survey Questions Results: The Numbers Results: Anecdotes BoS Commentary Further Reading (and Watching).

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Product Research Reporting Tools Research Software Software Review 111

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

freshtrax

JUNE 16, 2021

So, you’ve decided to localize your website for the Japanese market. An excellent choice for high-profit potential – Japan is the third-highest economy in the world with remarkable brand names such as Nintendo, Canon, Toyota, and Uniqlo. As a foreign business entering Japan, how might we make a mark in website localization? Since localization is a highly specialized field, we’ll take an in-depth look at localization for websites and games.

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User Testing Customer Experience Research Software Inbound 111

ProductCraft

JUNE 15, 2021

As product-led growth rises, the SaaS industry finally seems ready to start abandoning its archetypes. The false dichotomy that a sales strategy can either be self-serve or human-assisted gradually fades out. Product experience, a new word for many, proves to be the middle ground when referring to organizations’ growth and long-term prosperity. Many product-led pioneers.

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The Product Coalition

JUNE 16, 2021

In this modern era, it is important for different types of businesses to prefer mobile apps so that they can increase their productivity and expand in different regions and countries of the world. A mobile application helps businesses to communicate with their customers directly and conveniently. Also, there is a great importance of promotions, ads, and in-app purchases in this digital world as compared to e-mail marketing, social media ads, and roadside banners.

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Technical Review Branding Customer Experience Customer Satisfaction 131

Mind the Product

JUNE 15, 2021

As product people, we know we’re not the customer. We also know the importance of doing product research to get to know our real customers, to figure out their problems, and how they react to the solutions we might provide. In our book, Product Research Rules, we explain how your entire team can conduct effective [.] Read more » The post Product Research Rules: Free chapter appeared first on Mind the Product.

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Product Research Research Software User Testing Books 106

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

TryMyUI

JUNE 17, 2021

Image source (Fresco) Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. Conducting these tests, however, can come with some serious questions. The first key question that needs to be answered is, should I conduct a moderated usability test or an unmoderated usability test?

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Definition User Testing Product Research Testing 105

NextBigWhat

JUNE 14, 2021

Product managers have to wear multiple hats. Apart from being master communicators, they need to learn the art of managing different stakeholders across the org. Right from engineering to marketing, sales, support, and of course, the leadership team. This is almost a political role, minus the power (and influence). And this isn’t easy. Most product managers struggle with this in their career.

Product Management 105

Product Management Product Manager Management Management 105

The Product Coalition

JUNE 18, 2021

Let’s talk about leverage. And no, I’m not talking about getting dirt on your political or business opponent. I’m talking about creating things, processes, and relationships that create outsized impact over time. Eric Jorgenson’s Twitter is a masterclass in leverage. Here’s a nugget from his intro thread on the concept:  —  @EricJorgenson [link] But why does leverage matter for Product folks?

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Product Research Research Software User Testing Product Management 117

UX Studio: Product Management

JUNE 14, 2021

Have you ever got on a website to buy something but somewhere along the way, you deserted the shopping cart because you got distracted? Maybe you were not sure about the security of the checkout process, or you did not want to be bothered with filling out some information on the website. There are many different reasons why customers drop out of the shopping or checkout process.

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User Testing Customer Experience Research Software UX 104

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

TryMyUI

JUNE 15, 2021

Image source: Pexels Every software, website, app, or other product designer or developer wishes to deliver the best services and user experience. Web and mobile developers want to produce the most helpful services in order for their customers to gain the most meaningful benefits. However, how can you make that happen when your product is new? Well, moderated usability testing is the methods to assess the usability, accessibility, Read More.

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User Testing Product Research Testing Customer Experience 105

Mind the Product

JUNE 16, 2021

We all know that discovery is important — but how it’s done is just as critical. Randy had the chance to collaborate with service design consultant Simon Wilson on a project recently, where mapping formed the basis for much of the discovery work. We invited Simon onto the podcast to talk about this approach. Featured [.] Read more » The post Using maps as part of discovery – Simon Wilson appeared first on Mind the Product.

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The Product Coalition

JUNE 13, 2021

Product strategy is one of the most important tasks of the product leader, and definitely one of the hardest things to do. In the effort to bring the company’s vision into reality, the details matter, often more than the innovation and completeness of the vision itself. This should be your first step into product strategy. Photo by Scott Webb from Pexels The first thing that comes to mind when thinking about strategy is ‘long-term’, as opposed to immediate action items that will have an impact

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Vision Product Strategy Strategy User Friction 104