Sat.Apr 24, 2021 - Fri.Apr 30, 2021

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10 UX Mistakes That Are Making You Lose Leads

TryMyUI

Both website and mobile designer experts dedicatedly work to offer their audience the best user experience. They understand how crucial it is for any platform to run smoothly and ensure that visitors do not face any problems. The post 10 UX Mistakes That Are Making You Lose Leads appeared first on TryMyUI Blog.

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How to Make Time for Real Product Work

The Product Coalition

Product management is such a busy job. The hectic day-to-day in itself contains more work than one can do, but we all know that real product work requires much more than that. How can you make time to get to the important things? Here is a quick guide. Photo by Alice Dietrich on Unsplash I recently started to work with the product guild at a well-known company that is about to go public.

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So, What Are We Going to Do About Hybrid Work?

Modus Create

“Remote work is the future of work” was definitely among the top quotes of 2020, alongside “You’re on mute.”, “Stay safe, everyone.” and “Why are they hoarding toilet paper?” But we often forget that remote work has also been our past. Until the industrial revolution, most of humanity worked from home.

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What Product Management Metrics Really Measure?

Alchemer Mobile

Understanding app health and customer experience go hand-in-hand. While exact metrics and the prioritization of those KPIs differs from company to company, there are three key areas all product managers measure: Customer acquisition. Retention and engagement. Customer experience. Ultimately, measuring these different KPIs allows product managers to answer the question, “Why?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Mind the Product: Surviving 2020

Mind the Product

We know that people enjoy product case studies and like learning about what other teams have been through, but it can be hard to find people willing to share. This is because real life often looks very different from the polished think pieces and frameworks that you see in most articles. But the truth is, [.] Read more » The post Mind the Product: Surviving 2020 appeared first on Mind the Product.

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360Learning’s Joei Chan on embracing innovation as a content marketer

Intercom, Inc.

Ideally, this wouldn’t be a conflict. Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. Striking that balance is of the utmost importance to Joei Chan , Director of Content at the e-learning platform 360Learning.

Marketing 118
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2021 Engagement Benchmarks for Utilities Apps

Alchemer Mobile

One size did not fit all for Utilities apps in 2020. Depending on industry (energy, manufacturing, security, et. al.), issues with supply chains, global price drops, and budget constraints impacted each brand differently. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category.

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Stories from the ProductTank Community – Derry

Mind the Product

ProductTank organiser Maria McColgan gives us the lowdown of the product culture is like in Derry, Ireland. What is it that motivates you to run ProductTank meetups? There was a huge opportunity for developing this skill set in the North West of Ireland. I had also recently taken up a role whereby there were only [.] Read more » The post Stories from the ProductTank Community – Derry appeared first on Mind the Product.

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The 100 Best Channel Podcasts Of 2021

Jay McBain

Since posting our top 64 channel podcasts in 2019, there has been explosive growth in podcast adoption. The audio-only format is also expanding with the invite- and iOS-only upstart Clubhouse achieving 16.4 million downloads since it debuted last year, according to Sensor Tower. Responding to this initial success, leading social media companies such as […].

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Resolving repetitive queries at scale: How context powers high-quality support

Intercom, Inc.

Whether you’re new in your role or a stalwart of customer support, it can sometimes feel like you’re on a treadmill of simple, repetitive tasks and queries. So how can you turn the tide and get back to providing meaningful support for your customers? Customer expectations are at an all-time high. They want a deeply personal customer experience every time they interact with a business – the kind that leverages automation and bots to fit in with a customer’s busy lifestyle, instead of treating the

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What Product Management Metrics Really Matter?

Alchemer Mobile

Understanding app health and customer experience go hand-in-hand. While exact metrics and the prioritization of those KPIs differs from company to company, there are three key areas all product managers measure: Customer acquisition. Retention and engagement. Customer experience. Ultimately, measuring these different KPIs allows product managers to answer the question, “Why?

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Analytics are the key to optimizing the product roadmap

Mind the Product

You’ve built an early version of your product, and it works. You have early adopters that really like what you are doing. You have validated your idea and built a product that is valued. But now you’re getting several requests for new features—a fork-in-the-road moment for startup businesses. What do you prioritize first? Is adding [.] Read more » The post Analytics are the key to optimizing the product roadmap appeared first on Mind the Product.

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Web Design and Development: what's the difference?

Imaginary Cloud - Design

Despite requiring very different skill sets, web design and development are sometimes automatically associated with each other. Although this is not entirely wrong (as we will explain later) it is also not completely true. They are tremendously important to build a prosperous digital product, but web design and development do not share the same concerns and priorities within the process - their responsibilities also differ.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Hiring a VP of Engineering? Use This Framework from Shopify’s VPE to Get it Right

First Round Review

After more than 20 years in tech, eight companies, and thousands of hires, Shopify's Farhan Thawar shares his go-to-framework for snagging a VP of Engineering. From the skills that are most important to the questions to ask and red flags to watch out for, his advice will help founders dive several layers deeper as they approach this hiring search.

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Do DevOps and the Cloud Need Test Automation?

The Product Coalition

Applications today are being tailored to run solely on the cloud and this can be accredited to the cloud-first approach most businesses have incorporated. Hand-offs between development and operations teams have led to multiple issues for modern customer-obsessed businesses, as managing integration and delivery becomes increasingly challenging. To get around this problem, businesses are now focusing on becoming more agile to stay competitive.

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5 Tips for Product Managers: Membership Only Content Sneak Peek

Mind the Product

Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader, and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you covered. [.] Read more » The post 5 Tips for Product Managers: Membership Only Content Sneak Peek appeared first on Mind the Product.

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Amazon’s Product Managers Struggle To Make Food Delivery Successful

The Accidental Product Manager

Amazon’s food delivery service is not living up to customer expectations Image Credit: Mike Mozart. If there is one new product that is currently red hot, it would be food delivery. There are a bunch of brand new companies that seem to have shown up overnight who are now all vying to deliver food to our houses. Not wanting to get left behind in this booming market, Amazon has decided to roll out their own food delivery service.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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What is the Opposite of “Distraction?” The Single Word that Will Change Your Life This Year

Nir Eyal

The post What is the Opposite of “Distraction?” The Single Word that Will Change Your Life This Year appeared first on Nir and Far.

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A Sprint Review without Stakeholders?

The Product Coalition

TL; DR: A Sprint Review without Stakeholders There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. A Sprint Review without stakeholders may create an unhealthy bubble for the Scrum Team due to the disconnect, thus resulting in lower effectiveness.

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Designing for Cognitive Bias – David Dylan Thomas

Mind the Product

Monika Turska defines the job of a Product Manager as someone who helps make better decisions, faster. But making the right decisions—whether it’s the ones that we’re actively making, or the ones we’re empowering our algorithms to make—requires a real understanding of the environment they’re being made in. We asked Design for Cognitive Bias author, [.

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Counterintuitive Lessons on How to Get Better as You Scale, From Twilio’s Jeff Lawson

First Round Review

13 years after Twilio first launched, CEO and co-founder Jeff Lawson opens up about the peaks and valleys to share a set of unconventional company building lessons on how to get better as you scale — from introducing new products and refining go-to-market strategies, to focusing annual planning and making post-mortems more effective.

Strategy 117
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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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What is whiteboarding? Everything you need to know

nulab

How many times a week (or day) did you get called up to the whiteboard in school to solve a math problem or figure out a grammatical mistake? It used to feel commonplace — and sometimes nerve-wracking. But now — when was the last time you even used a whiteboard for more than just devs? We’re about to change that! Set on a path to join anachronisms like “hanging up the phone” or “making a Xerox,” “whiteboarding” is a great business practice you might not already be doing.

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North Star Metric?—?Measure the Right Thing

The Product Coalition

“What gets measured gets managed — even when it’s pointless to measure and manage it, and even if it harms the purpose of the organisation… Continue reading on Product Coalition ».

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How to encourage clicks without shady tricks by Paul Boag

Mind the Product

In this ProductTank Exeter talk, Paul Boag, Founding Partner of Boagworks, provides some useful information for how product managers should go about promoting the products they’ve built without adopting less than savory techniques. Watch the video to see Paul’s talk in full or read on for an overview of his key points: What is a [.] Read more » The post How to encourage clicks without shady tricks by Paul Boag appeared first on Mind the Product.

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The First Self-serve Personalization Engine: Amplitude Recommend

Amplitude

Today we’re launching Amplitude Recommend , a new personalization product that gives all digital companies the power to produce personalized experiences at scale; accelerating your roadmap by years, increasing conversion lift—often by double digits—and reducing the cost by millions. Personalization in the style of Netflix or Amazon is the dream of every company—optimizing the digital experience for each user so that it feels like it’s built just for them.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Building a World-Class Innovation Culture: Bayer

Strategyzer

In our work with companies, we have observed significant changes in the attitudes that leadership has towards innovation. Leaders now value innovation as the most important driver of growth. But even with leadership having understood the importance of innovation, there is still a need to ensure that companies create the right culture for innovation to thrive.

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Sprint Acceptance Gate?

The Product Coalition

TL; DR: The Sprint Acceptance Gate There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. Turning the Sprint Review into a Sprint acceptance gate where stakeholders sign off features is unfortunately prominent and defies the idea of self-management.

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Driving commercial impact for product teams by Yi-Wei Ang

Mind the Product

In this #mtpcon Digital APAC keynote, Yi-Wei Ang, CPO at talabat (Delivery Hero) – the largest food delivery business in MENA — invites us to rethink our relationships and maximise commercial business impacts through ‘product-led’ decision making. Watch the talk in full or read on for the overview, including: The evolution of agile, leading to a ‘product-led’ [.

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