Mind the Product

OCTOBER 26, 2021

Advertorial We all want our apps to be “sticky” because acquiring new customers can be very expensive – according to Harvard Business Review it can be 5 to 25 percent more expensive than retaining existing customers. Embedding analytics in your app is an effective way to acquire stickiness, helping you to meet the evolving needs [.] Read more » The post 3 insider secrets to boosting user adoption appeared first on Mind the Product.

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Analytic Tools 167

The Product Coalition

OCTOBER 25, 2021

This month, we’re focusing on all things Product Leadership. Keep an eye out for events, podcasts, blogs, and more! Before we start diving into the ins and outs of leadership in Product Management, it’s important to ask and to understand what we mean by Product Leadership. Who are the people behind it, what does it take to be considered a Product Leader and, what are the traits of all-star Product Leaders?

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Alchemer Mobile

OCTOBER 26, 2021

What exactly are you supposed to do after you collect mobile customer feedback? And how do you use that data to inform business decisions? In this webinar , we took a deep dive into best practices and nuances of closed-loop mobile feedback. Learn from Christy Culp, Chief Customer Officer at Apptentive and Sina Yeganeh, Director for Product at Apptentive as they share their knowledge of two-way feedback and how to respond at scale. ?

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Intercom, Inc.

OCTOBER 25, 2021

We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation. We can’t wait to see old friends and make new ones. The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer sup

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Data Visualization

Mind the Product

OCTOBER 26, 2021

Here are five ways product and design can forge a strong partnership, as told by members of the product management and design team at Def Method. [.] Read more » The post Advice from product leaders: Five ways product and design can collaborate effectively appeared first on Mind the Product.

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Product Management University

OCTOBER 25, 2021

B2B Product Manager October 2021. We continue the theme of preparing those coming from technical roles into product management. The goal is to help them succeed right out of the gate with stronger market and customer domain expertise. Also on tap this month, overcoming a few myths behind product marketing and the importance of the agenda for a demo discovery meeting.

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Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. Rapid growth means you need a large, high-performing team, and you need it right now. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.

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Mind the Product

OCTOBER 28, 2021

When it comes to personal development, you can definitely grow just by doing your day-to-day work and getting experience. But if you really want to accelerate your growth, adding in a few other elements can help transform your practices much faster than you could on your own. [.] Read more » The post A well-rounded personal growth plan appeared first on Mind the Product.

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The Product Coalition

OCTOBER 25, 2021

Defining the right product metrics is a common challenge for product leaders. There are many things to consider at the strategic level, but the details also matter a lot. Here is a quick method to make sure what you measure truly answers the important questions. Photo by Clementina Toso on Unsplash Working as hard as we do, the weekend is a must-have time for relaxation.

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Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Strategyzer

OCTOBER 27, 2021

Every organization needs to reinvent itself to survive over the long term. Some are in a stronger position to do this than others. There are three areas you need to consider if you want to quickly assess your company. They are leadership support, organizational design and innovation practice.

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Intercom, Inc.

OCTOBER 27, 2021

With increasing conversation volumes and mounting customer expectations, support teams need a way to ruthlessly optimize their support strategy for maximum efficiency and CSAT. Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch.

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Mind the Product

OCTOBER 29, 2021

In this #mtpcon Digital Americas session, Karishma Irani, group product manager at LaunchDarkly explains a Triad process that can increase effectiveness when planning and scoping out new product ideas. [.] Read more » The post A designer, a product manager, and an engineer walk into a bar…by Karishma Irani appeared first on Mind the Product.

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The Product Coalition

OCTOBER 27, 2021

Discover the five decentralized IDO and VC launchpads that are gaining traction this year. If you have been in the crypto world for a while, you know that whoever gets in early wins big. However, keeping an eye on promising crypto investments can be challenging. Certain crypto platforms help investors discover early-stage crypto projects before they enter into the mainstream.

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Enterprise

The Accidental Product Manager

OCTOBER 25, 2021

Just because they are busy does not mean that they are making money Image Credit: GotCredit. So product manager, how do you measure how successful you are being? If you are like most of us, if you are always on the move and always have things that you need to be doing you are probably feeling pretty good about how things are going for both your product and your company.

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Intercom, Inc.

OCTOBER 27, 2021

?. Gone are the days of siloed customer operations , where sales lands a deal and hands it off to another team. The customer journey doesn’t end with a purchase, and if you’re not actively working to delight and retain your customers , sooner or later, you’ll have a leaky bucket on your hands. As our very own Chief Revenue Officer, Leandra Fishman , puts it, “sales is more fun when you get to tie in the satisfaction of a great support experience.” Leandra joined Intercom

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Mind the Product

OCTOBER 29, 2021

Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader content, and every month we recap some of their top tips. So, whether you’re a member who’d love a quick recap or a non-member who’d like a glimpse inside some of our membership content, we’ve got [.] Read more » The post Tips for product managers: Membership only Content sneak peek (October) appeared first on Mind the Product.

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The Product Coalition

OCTOBER 26, 2021

Four examples from the hospitality ?? industry. How different company with different sizes used the Business Model Canvas to successfully compete in the market. In this article, I am going to focus on the importance of using the Business Model Canvas (BMC) created by Strategyzer(1) to help businesses re-starting after the pandemic. This canvas include 9 blocks as you see on the picture below.

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Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Mironov Consulting

OCTOBER 26, 2021

I see some software companies classifying multi-year development contracts as SaaS ARR. Here's why I don't think investors should be excited about that.

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dscout People Nerds

OCTOBER 28, 2021

It’s easy to feel intimidated when people question your sample size. The trick (or treat) is choosing the right method and backing up your data with additional research.

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Mind the Product

OCTOBER 26, 2021

We initially ran this episode back in May, but that was before Frances Haugen came forward as the Facebook whistleblower. Sudhir Venkatesh joined us on the podcast to help understand how product people can do great things without fundamentally breaking the internet. [.] Read more » The post Rerun: Breaking the Internet – Sudhir Venkatesh on The Product Experience appeared first on Mind the Product.

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The Product Coalition

OCTOBER 26, 2021

As product leaders, we are entirely dependent on others to be able to deliver results. We need them to follow our guidance, and that cannot happen without trust. Here are a few guidelines to help you re-establish trust when you feel you are in a constant uphill battle. Photo by Steven Lelham on Unsplash “I am in a new product lead role and I am stopping a launch because there is no strategy.

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Management

svpg

OCTOBER 28, 2021

For many years I’ve subscribed to the idea that in a product organization, there are essentially two types of contributors: makers and managers. Makers definitely include your designers and your engineers, and supporting roles like user research and data analysts. Makers design and build the products we love, so most people understand the critical contribution.

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Agile Velocity

OCTOBER 28, 2021

I was a late bloomer when it came to swimming and didn’t learn how to swim until I was 8-years-old, the year I immigrated from the Philippines to America. One of my goals as a parent was to make sure that my kids were confident and safe in the water so they began swim lessons at an early age. . Lulu, my youngest, started lessons this spring and now she is in the ‘Water Movement I’ class.

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Mind the Product

OCTOBER 24, 2021

#mtpcon London+EMEA is just 5 days away! This gives us the perfect opportunity to look back to this engaging talk by Barry O'Reilly at #mtpcon London 2017. [.] Read more » The post SUNDAY REWIND: How high-performance organisations innovate at scale by Barry O’Reilly appeared first on Mind the Product.

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The Product Coalition

OCTOBER 28, 2021

“pexels.com” For many manufacturers and operators of IoT applications, IoT security only plays a minor role. Such thinking can have a negative effect. After all, anyone who does not consider possible damage from cyber-attacks runs the risk that the investments in IoT will not pay off in the medium term. Early awareness of cyber risks, on the other hand, increases security and strengthens the trust of partners and customers.

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Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

Strategy

TryMyUI

OCTOBER 24, 2021

Design thinking is a process that helps teams understand their customer’s needs and create solutions that are innovative and to the point. In this article, we discuss and demonstrate some of the ways it can help improve your UX. The post How design thinking helps improve UX appeared first on TryMyUI Blog.

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Daniel Elizalde IoT Blog

OCTOBER 26, 2021

In this episode of the Enterprise Product Leadership podcast, join me as I chat with Rob Dyson about the importance of cybersecurity in Industry 4.0. or Subscribe to the podcast on Apple Podcasts | Android | Stitcher | Spotify Episode details: Cybersecurity in Industry 4.0: The Good, the Bad, and the Ugly, with Rob Dyson I […]. The post Cybersecurity in Industry 4.0: The Good, the Bad, and the Ugly, with Rob Dyson appeared first on Daniel Elizalde.

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Mind the Product

OCTOBER 25, 2021

In this #mtpcon London+EMEA keynote Georgie Smallwood, CPO at Tier Mobility, explains why an understanding of outcomes and impacts are essential to successful product management. In brief: Outcomes are an important component of a successful business, along with strategy, purpose, and skills. What we want to deliver is impact – if there’s a great roadmap, [.

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