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Advertorial We all want our apps to be “sticky” because acquiring new customers can be very expensive – according to Harvard Business Review it can be 5 to 25 percent more expensive than retaining existing customers. Embedding analytics in your app is an effective way to acquire stickiness, helping you to meet the evolving needs [.] Read more » The post 3 insider secrets to boosting user adoption appeared first on Mind the Product.
This month, we’re focusing on all things Product Leadership. Keep an eye out for events, podcasts, blogs, and more! Before we start diving into the ins and outs of leadership in Product Management, it’s important to ask and to understand what we mean by Product Leadership. Who are the people behind it, what does it take to be considered a Product Leader and, what are the traits of all-star Product Leaders?
What exactly are you supposed to do after you collect mobile customer feedback? And how do you use that data to inform business decisions? In this webinar , we took a deep dive into best practices and nuances of closed-loop mobile feedback. Learn from Christy Culp, Chief Customer Officer at Apptentive and Sina Yeganeh, Director for Product at Apptentive as they share their knowledge of two-way feedback and how to respond at scale. ?
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Here are five ways product and design can forge a strong partnership, as told by members of the product management and design team at Def Method. [.] Read more » The post Advice from product leaders: Five ways product and design can collaborate effectively appeared first on Mind the Product.
The process of creating ideas – for product managers. Today we are talking about the 7 habits of creative people. For such a discussion, we need a truly creative person, and that is why Nathan Phillips is with us. He is cofounder of Technology, Humans And Taste (THAT). Nathan leads the development of a proprietary collaborative methodology, which invites diverse and unfamiliar collaborators to co-create innovative concepts, leveraging AI to supercharge ideas.
The process of creating ideas – for product managers. Today we are talking about the 7 habits of creative people. For such a discussion, we need a truly creative person, and that is why Nathan Phillips is with us. He is cofounder of Technology, Humans And Taste (THAT). Nathan leads the development of a proprietary collaborative methodology, which invites diverse and unfamiliar collaborators to co-create innovative concepts, leveraging AI to supercharge ideas.
We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation. We can’t wait to see old friends and make new ones. The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer sup
I’m a sucker for a good personality test. Who doesn’t love to nerd out about identifying strengths and weaknesses? And sure, there are a… Continue reading on Product Coalition ».
In this #mtpcon Digital Americas session, Karishma Irani, group product manager at LaunchDarkly explains a Triad process that can increase effectiveness when planning and scoping out new product ideas. [.] Read more » The post A designer, a product manager, and an engineer walk into a bar…by Karishma Irani appeared first on Mind the Product.
Every organization needs to reinvent itself to survive over the long term. Some are in a stronger position to do this than others. There are three areas you need to consider if you want to quickly assess your company. They are leadership support, organizational design and innovation practice.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Getting the team right is one of the hardest parts of scaling sales. Rapid growth means you need a large, high-performing team, and you need it right now. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.
When it comes to personal development, you can definitely grow just by doing your day-to-day work and getting experience. But if you really want to accelerate your growth, adding in a few other elements can help transform your practices much faster than you could on your own. [.] Read more » The post A well-rounded personal growth plan appeared first on Mind the Product.
B2B Product Manager October 2021. We continue the theme of preparing those coming from technical roles into product management. The goal is to help them succeed right out of the gate with stronger market and customer domain expertise. Also on tap this month, overcoming a few myths behind product marketing and the importance of the agenda for a demo discovery meeting.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
With increasing conversation volumes and mounting customer expectations, support teams need a way to ruthlessly optimize their support strategy for maximum efficiency and CSAT. Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch.
Defining the right product metrics is a common challenge for product leaders. There are many things to consider at the strategic level, but the details also matter a lot. Here is a quick method to make sure what you measure truly answers the important questions. Photo by Clementina Toso on Unsplash Working as hard as we do, the weekend is a must-have time for relaxation.
Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader content, and every month we recap some of their top tips. So, whether you’re a member who’d love a quick recap or a non-member who’d like a glimpse inside some of our membership content, we’ve got [.] Read more » The post Tips for product managers: Membership only Content sneak peek (October) appeared first on Mind the Product.
I see some software companies classifying multi-year development contracts as SaaS ARR. Here's why I don't think investors should be excited about that.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
?. Gone are the days of siloed customer operations , where sales lands a deal and hands it off to another team. The customer journey doesn’t end with a purchase, and if you’re not actively working to delight and retain your customers , sooner or later, you’ll have a leaky bucket on your hands. As our very own Chief Revenue Officer, Leandra Fishman , puts it, “sales is more fun when you get to tie in the satisfaction of a great support experience.” Leandra joined Intercom
We initially ran this episode back in May, but that was before Frances Haugen came forward as the Facebook whistleblower. Sudhir Venkatesh joined us on the podcast to help understand how product people can do great things without fundamentally breaking the internet. [.] Read more » The post Rerun: Breaking the Internet – Sudhir Venkatesh on The Product Experience appeared first on Mind the Product.
Just because they are busy does not mean that they are making money Image Credit: GotCredit. So product manager, how do you measure how successful you are being? If you are like most of us, if you are always on the move and always have things that you need to be doing you are probably feeling pretty good about how things are going for both your product and your company.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
As product leaders, we are entirely dependent on others to be able to deliver results. We need them to follow our guidance, and that cannot happen without trust. Here are a few guidelines to help you re-establish trust when you feel you are in a constant uphill battle. Photo by Steven Lelham on Unsplash “I am in a new product lead role and I am stopping a launch because there is no strategy.
#mtpcon London+EMEA is just 5 days away! This gives us the perfect opportunity to look back to this engaging talk by Barry O'Reilly at #mtpcon London 2017. [.] Read more » The post SUNDAY REWIND: How high-performance organisations innovate at scale by Barry O’Reilly appeared first on Mind the Product.
It’s easy to feel intimidated when people question your sample size. The trick (or treat) is choosing the right method and backing up your data with additional research.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
I was a late bloomer when it came to swimming and didn’t learn how to swim until I was 8-years-old, the year I immigrated from the Philippines to America. One of my goals as a parent was to make sure that my kids were confident and safe in the water so they began swim lessons at an early age. . Lulu, my youngest, started lessons this spring and now she is in the ‘Water Movement I’ class.
Four examples from the hospitality ?? industry. How different company with different sizes used the Business Model Canvas to successfully compete in the market. In this article, I am going to focus on the importance of using the Business Model Canvas (BMC) created by Strategyzer(1) to help businesses re-starting after the pandemic. This canvas include 9 blocks as you see on the picture below.
In this #mtpcon London+EMEA keynote Georgie Smallwood, CPO at Tier Mobility, explains why an understanding of outcomes and impacts are essential to successful product management. In brief: Outcomes are an important component of a successful business, along with strategy, purpose, and skills. What we want to deliver is impact – if there’s a great roadmap, [.
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