Sat.May 25, 2019 - Fri.May 31, 2019

article thumbnail

The Promiscuous Product Manager by Jen Dante

Mind the Product

Jen Dante, Head of Product for Payroll at Square, opens her talk at #mtpcon Singapore by telling us that humans are terrible at making predictions. This is unfortunate for product managers, given that at its core, our job is all about making predictions. We predict that making a change in our product will have a given outcome for our users or our business, and we’re wrong more than half the time.

article thumbnail

Product Management Mentorship, an Essential Career Tool

bpma ProductHub

by Lynne Levy – One of the most critical moments in my career as a product manager was when I was a junior product manager. I had emerged from a meeting with engineering where they tore my requirements apart, and became angry and emotional in the process.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your algorithms WILL be wrong. Is your product ready?

The Product Coalition

Photo by Moose Photos from Pexels Two weeks ago I had a meeting at a nearby city. I found a parking spot on the street, set payment for ‘on-street parking services’ using my favorite parking app, and headed off to the meeting. 50 minutes later, the app decided that I moved the car, and terminated my payment and my parking permit with it. It even sent me a message explaining how much money I saved with this feature.

article thumbnail

3 Customer Engagement Tips for Lifestyle Apps

Alchemer Mobile

Customer centricity and engagement are the hot topics of this year’s business conversations, especially for apps in the Lifestyle category. With generally active customer bases comes a constant flow of communication, and Lifestyle apps are required to play by a different set of best practices than other apps across the app stores. Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Lifestyle apps.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

What’s up with the new website? Taking the first step toward a new brand

Intercom, Inc.

Seen the new look on the Intercom website today? We made an in-depth video to share our redesign process (scroll down), but for those who don’t have 18 minutes to spare, read on. Memorable brands create enduring connections with the people who interact with them. They do this by clearly articulating what they stand for. These days customers want to know not just what products and services a business can provide, but the mission that drives the company at its core, the promise it’s ma

Branding 217

More Trending

article thumbnail

What is your next new product feature?

The Product Guy

Guest Post by: Daphne Garcin (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Chris Butler]. So we want to innovate and create new features for our product. But where do we start? First let’s ask ourselves what we want to achieve. Which change in users’ behaviour do we want to drive? Which business outcomes are most important for us strategically?

article thumbnail

Software As A Promise: Balancing Trust and Strategy Builds a Foundation for Success

bpma ProductHub

by Davide Cis –In the world of Enterprise Software, our panelists presented strong arguments for what we will call “Software as a Promise (SaaP)”: a framework that product managers should adopt to engage clients and build products that customers will love.

Strategy 150
article thumbnail

Actionable strategies for better user onboarding

Intercom, Inc.

There are two funnels for SaaS companies. The first is all about acquiring new users. The second is all about keeping them. You can growth hack the first one, but to build a great business, you need to invest in the second one. The key to solving the second funnel is onboarding. Great onboarding transforms new customers from fleeting visitors to lifelong power users.

article thumbnail

Discover Everything – Teresa Torres on The Product Experience

Mind the Product

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Simple, powerful, and immediately useful, it’s been a critical part of our toolkits ever since. When we started this podcast, Teresa was one of the people we simply had to talk to – about this technique, and also about her work as a discovery coach.

article thumbnail

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

article thumbnail

Your Product’s Success … is Hard

The Product Guy

What’s the hardest lesson you learned in product management? Sometimes it is all tied up with your product’s success. Watch and learn more from product management expert, Don Ross.

article thumbnail

The Dumb Idea Paradox: Why great ideas often start out by sounding dumb.

Andrew Chen

Am I just getting old? When I encounter a new product idea for the first time, I find myself asking: Is this idea dumb? Or am I just getting old? Early on, there’s often not much to judge it on besides the idea. Sometimes the idea sounds either dumb or trivial. But over the years, I’ve started to not try to judge too much, especially when it’s early.

article thumbnail

Working as a designer in a foreign language

Intercom, Inc.

The design industry speaks English. The articles we read, the tools we use, the conferences we attend: we all speak the same language when it comes to design. If you are investing in self-development and learning about UX, it’s highly likely the materials you use are in English. In fact, right now you are reading this blog post in English. At the same time, for the overwhelming majority of people in the world, English is a foreign language which they need to spend time and effort learning.

Blog 197
article thumbnail

What Your Painfully Slow Hiring Process Says About Your Product

Mind the Product

A few years back I interviewed for a product role with an event management company. The beginning of the process was typical – I visited their local office for three hours of initial interviews, followed by another three hours of virtual interviews with their San Francisco office. At that point, the fit was a maybe on both sides. And if it’s a maybe after 10 hours of interviews and preparation, that means it’s a no.

article thumbnail

15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

article thumbnail

That Product Meeting is JUST A MEETING

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

article thumbnail

Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research

Userzoom

Welcome to a brand new series where we introduce you to the people behind UserZoom. You may assume that we’re either just a fully automated service floating around in the cloud, or that our sole employee is a giant orange owl. But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible.

article thumbnail

Intercom on Product: How we unlock the power of feedback

Intercom, Inc.

When we ship, we of course have done our diligence with research and design, but we’re also keenly aware that there’s so much we don’t know. As a result, we’re looking to start rich dialogues with lots of different people: prospective customers who are talking to Sales, existing customers who are solving issues with Support, and customers who have left for alternative solutions or for other reasons.

article thumbnail

3 Days of Product Love: MTP Engage Hamburg 2019

Mind the Product

For the third time MTP Engage brought together product people from Germany and further afield – this year in a packed three-day agenda. Day 1: Leadership Forum. We started with the first-ever MTP Leadership Forum in Hamburg , a decidedly intimate event for 40 product leaders. The forum started with lunch and ended with rooftop drinks overlooking Hamburg’s beautiful Alster lake – giving attendees some great opportunities for good conversations.

Workshop 152
article thumbnail

How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

article thumbnail

Why the Most Forward-Thinking Product Teams Work Backwards

ProductPlan

Support. Sign In. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Blog. /. Product Management. /.

article thumbnail

In-Lab Testing 101: A User Researcher’s Guide

Userzoom

So much more than creating Frankenstein’s monster! As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing! What is in-lab testing? As the name implies, in-lab testing is when you conduct a study with participants that physically come into your usability lab.

article thumbnail

Top 10 Japanese YouTubers 2019

freshtrax

Incorporating video content into your marketing mix is becoming more crucial and the Japanese market is no exception. Cisco estimates that video traffic will consume 82% of global internet traffic by 2022. Whether you want to create original videos or collaborate with video influencers to communicate with your audience, YouTube is a key video distribution platform where 1.9 billion users are logged in globally.

article thumbnail

World Product Day: Organization as a Product by Neville Reeves

Mind the Product

At ProductTank Montevideo (Mvd) we celebrated World Product Day earlier this month with a presentation from an awesome product leader, VP of Product Strategy at Rootstrap, Neville Reeves. Neville took us through how he used new mental structures to change the status quo of the company and looked at how you can rethink an organization as a product itself.

article thumbnail

How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

article thumbnail

April Dunford: ‘Obviously Awesome’ UK Book Launch Tour

Business of Software Conference

1-2 July 2019, April Dunford UK Book Launch Tour. We are delighted to be partnering with the brilliant April Dunford for 2 Book Launch events in the UK in July to celebrate the release of her book ‘ Obviously Awesome: How To Nail Product Positioning So Customers Get It, Buy It, Love It ‘ Join us for an evening of networking and learning, with a talk on Product Positioning from April Dunford.

Books 91
article thumbnail

CPOs Share What it Means to Be a Product Manager

ProductCraft

What does it mean to be a product manager? It’s a question explored in an animated panel discussion at the inaugural ProductCraft conference in San Francisco a few weeks ago. Moderated by Megan Quinn, Spark Capital VC and a former Google PM and head of product at Square, the panel included: Steve Sloan, Chief Product. Read more » The post CPOs Share What it Means to Be a Product Manager appeared first on ProductCraft by Pendo.

article thumbnail

5 Reasons Why Adobe XD will Rule UI Design Tools

UX Studio

We all know design tools, and consider none of them perfect. We also fret trying new programs, falling back on familiar ones. However, this article will inspire you to start using and discovering new tools! We at UX studio are not a part of the Adobe Group. Some of us don’t even like their applications at all. Still, let me tell you five reasons Adobe XD will rule the UI design tools and prototyping.

article thumbnail

Introducing MINDSET: Helpful Answers to Your Product Questions

Mind the Product

You’ve got questions, we’ve got training! We’ve recently released some testimonial videos that take a peek into our training. They let you hear from the product managers who teach our curriculum, and give you a good look at what a Mind the Product Training session is like. But most importantly, we’re now launching MINDSET, a monthly video series where we collect the questions that our training participants and the greater community have about their work and product practice.

article thumbnail

Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

article thumbnail

Collaborating with introverts: a field guide

Miro

Collaborating with introverts: a field guideSarah BeldoDirector of Content Marketing and Communications at MiroI have long considered myself a social introvert. That means that while I enjoy friendly get-togethers and group events, after expending a lot of energy talking and listening, I feel completely drained and need time on my own to recharge.It also means […].

Events 88
article thumbnail

Product Love Podcast: Daniel Elizalde, VP and Head of IoT Products at Ericsson

ProductCraft

This week on Product Love, I sat down with Daniel Elizalde, the VP and Head of IoT Products at Ericsson. He’s helped train over a thousand product professionals and teaches his own course at Stanford’s Continuing Studies program. It’s probably safe to say that Daniel’s an expert on all things IoT. A lot of PMs. Read more » The post Product Love Podcast: Daniel Elizalde, VP and Head of IoT Products at Ericsson appeared first on ProductCraft by Pendo.

86
article thumbnail

How to Size and Assess Teams From an Eng Lead at Stripe, Uber and Digg

First Round Review

Will Larson has developed a framework for the optimal size and state of engineering teams—not only so managers can lead them in a highly efficient and effective way, but with a deeply empathetic and ethical approach.