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If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. Source: Onsizzle. Hyperbole much? Not really. There’s no metric in SaaS businesses that correlates with profitability more than retention. If your business consistently struggles with high churn rates and you’re feeling a bit lost, this article is for you.
Are you looking for some kind of inspiration for your first Product Roadmap (PR)? And wondering how to create a professional product Roadmap ? Are you planning to implement good practices in your product roadmap to get sustained growth? If your answer is Yes! This article will cover the right approach and direction to follow. It helps you to design a successful Product Roadmap.
A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read the previous parts of the series? Find Part 1 here and Part 2 here. In this third and final conversation in the series, we discussed two core principles of continuous discovery : why it’s essential to set up compare and contrast decisions and surface and test assumptions.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. While the year was disastrous for many food and drink companies, there were also many whose apps tell incredible tales of resilience, ingenuity, and embracing the digital shift. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category.
Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking.
Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking.
Are you engaged in a digital transformation initiative, working to retire systems as part of a merger and integration project, or sunsetting a legacy product? Learning about a new concept, the Minimum Viable Replacement can prevent product managers from potentially wasting thousands of hours pursuing the wrong strategy for retiring and replacing existing systems.
How product managers can avoid false beliefs and revive their careers. In this episode, instead of me interviewing a guest, I’m being interviewed. Mike Belsito, co-organizer of the INDUSTRY conference for software product managers, interviewed me a few weeks ago for an INDUSTRY webinar. We both found the discussion very valuable and I’m sharing it with you on this podcast as well. .
Find out what it takes to be a Product Manager, what skills are critical, and what makes you a standout unicorn PM Continue reading on Product Coalition ».
Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
In this new Fireside Chat for Prioritised Members, Matt LeMay, author of Agile for Everybody and Product Management in Practice, sat down with our very own Martin Eriksson to discuss his now infamous Venn diagram describing product management, what it means, how it gets misinterpreted, and what we can do about it. Additionally, they discuss what [.
How product managers can avoid false beliefs and revive their careers. In this episode, instead of me interviewing a guest, I’m being interviewed. Mike Belsito, co-organizer of the INDUSTRY conference for software product managers, interviewed me a few weeks ago for an INDUSTRY webinar. We both found the discussion very valuable and I’m sharing it with you on this podcast as well. .
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
In this ProductTank London talk, co-founder of recruitment consultants Few&Far Nick Charalambous runs through what makes a good product CV or resume, how to nail an interview, and the art of proactive searching. Few&Far (formerly Knowit) has worked with a range of businesses, including Tesco, JustEat, Transferwise and Typeform, and Nick has been recruiting in [.
The wider global business scene is finally realizing what many successful companies have known for quite some time now: customer support is the face of your company. At a time when your customer-facing interactions are more impactful than ever, it’s not good enough to provide “good enough” support ; you need to provide high-quality experiences, every time.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. She joined us on the podcast to talk [.] Read more » The post Remote Research – Anna Lee Anda on The Product Experience appeared first on Mind the Product.
Prioritization is an essential part of product management. We want it to be a mechanical process: pick a metric, estimate ROI for the entire backlog, then do whatever scores highest. But that very rarely works in practice.
"Radical Candor" bestselling author Kim Scott's superpower is outlining simple tactics and straightforward frameworks to put big amorphous ideas into practice. In her latest book, "Just Work," she applies that tactical lens to workplace injustice.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
So far, 2021 is turning out to be a pretty special year for The Product Experience podcast. Our 100th episode aired, we were shortlisted in the Publisher Podcast Awards, the pod even got a little facelift as part of our brand refresh. We think that’s all worth celebrating! So, with more than 100 episodes to [.] Read more » The post The Product Experience podcast: Your top 10 episodes appeared first on Mind the Product.
Soon you’ll be waited on by robots at McDonalds Image Credit: Mike Mozart. Pity the poor product managers at McDonalds! They work for one of the most successful fast food restaurants on the planet and so they are charged with finding ways to make their business grow bigger and grow faster all the time. McDonalds is already a fairly smooth flowing operation that has years of experience in what works well.
In this article, we will show you how you can understand how much your team leverages Zoom, or spends time in meetings, in a couple of minutes. We will be using Airbyte (an open-source data integration platform) and Tableau (a business intelligence and analytics software) for this tutorial. Here is what we will cover: Step 1: Setting up data replication from Zoom to a PostgreSQL database using the Airbyte Zoom connector Step 2: Connecting the PostgreSQL database to Tableau Step 3: Creating chart
New Feature. Pull content from Reddit communities and searches directly into your Feeds. Reddit is “home of thousands of communities, endless conversations, and authentic human connection.” It can be an amazing resource for finding the best insights on topics and trends you care about. That’s why we’re excited to announce the new Reddit integration for Feedly!
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Digital transformation is hard work. It’s a seismic, high-stakes shift for any business, large or small—one that involves overhauling the way products are built and delivered, adopting new ways of thinking, and convincing people to buck old habits to try something new. No easy feat, for sure. With their unique blend of technical skill and. Read more » The post Under Pressure: Product’s Influence is Rising, but Job Satisfaction Suffers appeared first on ProductCraft by Pendo.
What is information architecture anyway? Page Laubheimer, certified IA nerd, explains how IA fits into UX work, IA careers, and what kind of research you need to create good IA.
Are you searching for the tech and design partner you can trust while building your mobile app together? This article may help you find the right company. Think of who does really spend 24/7 with you, all day and even night long? It’s likely your mobile device. We used to manage most of life on mobile phones and tablets using various applications. Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before.
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