First Round Review
SEPTEMBER 8, 2022
Pricing pro Dee Sahni shares a highly customizable framework for tweaking your monetization and pricing model so that it scales with you, not against you as the company grows. She then applies the 4-step framework to household-name companies like Amazon, Netflix and Uber.
dscout People Nerds
SEPTEMBER 7, 2022
Understanding the range of analysis options for certain types of data can unlock your research’s potential—and you don’t even need a data science degree, either.
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The Product Coalition
SEPTEMBER 8, 2022
Tools. Oh, how we love them. A previous leader of mine always chided me for how much thought I put into which app/tools to use for which… Continue reading on Product Coalition ».
Gainsight
SEPTEMBER 5, 2022
Customer success (CS) didn’t start out digital but, rather, as a collection of practices to maintain customer relationships after a sale. Organizations felt their way toward a better understanding of their value, learning how to improve implementations and developing new solutions to serve customers as their businesses advanced. The process required a lot of hands-on attention, with new departments and customer success agents being added to meet evolving needs.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Mind the Product
SEPTEMBER 7, 2022
In product, there is little arguing about what good looks like, although many organisations can't express how their product development efforts create value. In this article, Dave Martin shares his understanding of where the true value in product lies. [.] Read more » The post Understanding your product’s true value appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Product Coalition
SEPTEMBER 7, 2022
Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? Boston Consulting Group estimates that 70% of digital business transformation projects fail. If you look into the problem carefully, you’ll see that all the relevant reasons for failure : changing requirements, weak arrangement, insufficient investment and test activities?
Userpilot
SEPTEMBER 8, 2022
What are some help center examples that can inspire you to create yours? Designing help centers can be a tricky task. What elements should you include? How much information is enough? Where do you even begin with the self-service support model? In this article, we’ll be talking about the importance of help centers. You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one.
Intercom, Inc.
SEPTEMBER 9, 2022
In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?
Product Talk
SEPTEMBER 7, 2022
A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. But even if this is the case, there’s always more they can do to improve. This is why Teresa talks about continuous discovery in terms of forming new habits. It’s not so much about becoming perfect at continuous discovery (because there really isn’t such a thing).
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Mind the Product
SEPTEMBER 8, 2022
At MTP Engage Hamburg 2022, there was a whole slot dedicated to the responsibility of a product manager, with two experts speaking on this pressing topic. Here you can see and read what Roisi Proven and Cennydd Bowles had to say. [.] Read more » The post Ethics and magic algorithms – MTP Hamburg Engage 2022 appeared first on Mind the Product.
The Product Coalition
SEPTEMBER 8, 2022
Improve product awareness and your roadmap. No matter what kind of product you have, the first order issue you’ll need to address as a product manager is Search Engine Optimization (SEO). If your product related content isn’t optimized for Google search, it’s much harder for your potential customers to find you. Fewer visitors to your site = fewer customers for your product.
Intercom, Inc.
SEPTEMBER 6, 2022
Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.
ProductBoard
SEPTEMBER 7, 2022
The people who spoke at our 2021 Product Excellence Summit came from a wide range of companies – project planning startups, developer tool providers and more – but they tended to have at least two things in common. First, those working in product roles had a huge need to ensure they could not only work well with the rest of their team, but with teams and stakeholders across other departments.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Mind the Product
SEPTEMBER 6, 2022
When leadership pays attention to product ops, it makes it easier for every team to function and pays dividends as a result. Below, I’ll dive into the connections between product ops and product culture, why product ops is an effective lever to pull to shift product culture, and how to begin shaping your own product culture through product operations. [.
The Product Coalition
SEPTEMBER 4, 2022
The key to successful leadership today is influence, not authority. So here I am, a what is called seasoned professional in the career game. I have been blessed to lead teams, and I have worked for over fifteen bosses, managers and leaders. It made me reflect on what made some of them stand out and allowed me to go the extra mile and deliver beyond expectations, and grow my professional skills and capabilities.
Intercom, Inc.
SEPTEMBER 7, 2022
It’s been an incredible summer here at Intercom – so let’s close it out with some hot new features! ??. It’s no secret that customer experience is the key differentiator for online customers today. That’s why our latest updates have been built to help you deliver the most personalized, contextual, and convenient experience possible. So without further ado, let’s dive into what we’ve built for you over the past month.
ProductBoard
SEPTEMBER 6, 2022
Editor’s note: This article was co-written by Kate Villanueva, Denae Foster, Boge Sotirovski, Haley Miller, and Jasmine Ko, members of Productboard’s Professional Services team. When you go through any transformation, whether that’s introducing a new tool or revamping your product processes, it means a big change for your organization as a whole.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Mind the Product
SEPTEMBER 7, 2022
It's a common saying that 'ego is the biggest product killer'. In this weeks' podcast episode, CPO at R-Zero, Tony Poon, delves into a discussion with Lily and Randy about how to ensure that your ego doesn't get in the way of discovering and managing the best products. [.] Read more » The post I bet you think this product is about you – Tony Poon on The Product Experience appeared first on Mind the Product.
The Product Coalition
SEPTEMBER 9, 2022
Product managers come in different shapes and sizes (i.e., specializations). Some PMs work on features execution while others focus on optimizing a particular business metric. However, if there’s one skill that is common to all product managers, it’s continuous market monitoring and research. That’s where a market requirements document comes into play.
UserInterviews
SEPTEMBER 7, 2022
Learn 9 actionable strategies for relieving common recruitment and panel management pains as your UX research practice scales.
ProductBoard
SEPTEMBER 8, 2022
Editor’s note: This post is part of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here, find the second with Hope Gurion here, and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one.
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
Mind the Product
SEPTEMBER 5, 2022
TL;DR A lot of teams still take a project approach to product development and don’t understand the benefits of continuous discovery They don’t practise continuous discovery because they focus on getting their initial discovery right and not on getting started and continually improving This means teams don’t build healthy habits and don’t practise talking to [.
The Product Coalition
SEPTEMBER 9, 2022
Over the past decade, the product manager is one role that has become more prominent and defined. The increased demand for product managers revolves around digital transformation and companies adopting a product growth-based thought process. Companies understand the importance of the holistic approach to deliver value to customers-which is no longer exclusive to product viability.
Product Innovation Educators
SEPTEMBER 5, 2022
Insights for product managers from a Scrum Master. Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. While Scrum is common, there are still many issues organizations encounter using Scrum. To understand how to overcome them, you would want to hear from a real master, and that is Fred Fowler, one of only 50 individuals in the United States who holds the prestigious Professional Scrum Master Leve
ProductBoard
SEPTEMBER 7, 2022
At Productboard we are always striving to understand the challenges product leaders face at every level, from roadmap planning and execution to cross-team communication and more. What makes it easier to build excellent products and how can we contribute to that? We want to understand how product marketers are feeling about the current state of their role and industry so we are partnering with our.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Mind the Product
SEPTEMBER 4, 2022
In this week’s Sunday Rewind, we look back to when Investor, Speaker, and expert in management practices, Janice Fraser, took the main stage at #mtpcon San Fransisco 2017 to discuss how to tackle change in large organisations, and why it’s so important [.] Read more » The post SUNDAY REWIND: Innovation is broken by Janice Fraser appeared first on Mind the Product.
The Product Coalition
SEPTEMBER 5, 2022
This reinterpretation of the Opportunity Solution Tree helped me bring the product mentality to conversations successfully. Not all companies do Product management (Product) the same way. Ideally, a few do it well, while the majority do it poorly. Some do it worse than others, to be fair, but in theoretical terms most are wrong. The main culprit seems to be companies practicing the feature factory mentality.
Userpilot
SEPTEMBER 3, 2022
Have you ever wondered how customer feedback analysis can help you improve your product and reduce churn? The amount of feedback you get from customers is meaningless if you do not analyze the data. A thorough analysis of user feedback ensures customer success in a wide range of ways, from informing the product team what improvements are needed to optimizing marketing campaigns.
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