Sat.Jan 21, 2023 - Fri.Jan 27, 2023

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How will ChatGPT change product management?

Mind the Product

We look at the likely impact of the latest AI bot ChatGPT on product work and find out how product people are using it So… chatbot software ChatGPT. Have you played with it? Looked at how you might use it in your product? Do you welcome it or worry about its impact on the work [.] Read more » The post How will ChatGPT change product management?

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Product or Feature?

Mironov Consulting

Stepping out of leadership challenges for a moment, here’s a practical topic that some product managers struggle with: is the next thing we’re working on a feature or a whole product ?  IMO, there aren’t any universal/magical answers, but assorted hints and indicators. BTW for this post: a product is something that we'll sell with exactly the same contents/capabilities/features many times to many customers.

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The Product Manager’s Guide to Inclusive Product Design

Userpilot

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. Are you ready to dive in? Let’s get right to it! TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks.

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Self-leadership for your product and career success

Mind the Product

In this adapted excerpt from his recent book Career Dreams to Career Success: Conversations with a Mentor Sigi Osagie discusses how we can use self-leadership to succeed in our careers. [.] Read more » The post Self-leadership for your product and career success appeared first on Mind the Product.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Understanding Bounce Rate to Improve It

AB Tasty

Bounce rate is a type of web analytics that measures the behavior of visitors to a website or page within the website. It is one of the most important metrics by which to understand how well the website is performing.

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SUNDAY REWIND: A product manager’s guide to saying no

Mind the Product

This Sunday Rewind we look back to when Holly Donohue, Chief Product Officer at Purple provided a guide on the art of saying no more often in product. [.] Read more » The post SUNDAY REWIND: A product manager’s guide to saying no appeared first on Mind the Product.

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5 Most Effective Techniques for Gathering Voice of Customer (VoC) Data in B2B

Product Management University

Voice of the Customer (VoC) data gives B2B organizations deeper insights into the business of their target customers so they can build, market, sell, and deliver higher-value products and services that lead to more consistent and predictable growth. In B2B though, voice of customer data is used for more than just products. It’s the foundation for the organization’s strategy and the key to well-coordinated execution plans across product management, product marketing, sales, and customer suc

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Introducing Checklists: The fastest way to turn signups into superusers

Intercom, Inc.

Every SaaS business faces the same challenge: how to get new customers to realize the value their product can deliver, as quickly as possible. With that in mind, simple, effective onboarding is a must-have within any product, and a crucial element of customer adoption and retention. But it can be surprisingly difficult to effectively communicate the steps your customers need to take.

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Transformation Beyond the Product Organisation: Eleven Key Takeaways

The Product Coalition

In June 2021, I was presented with an opportunity that would come to signify one of the most rewarding and fulfilling collaborations of my professional career. It was an email from Frank Maene, managing partner at Volta Venture, who had reached out to me on behalf of Thomas, the CEO of Nodalview. Thomas was in the process of building and strengthening his product team, and needed a head of product to help lead the charge.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Product profile: Talking about women in STEM with Ketaki Vaidya

Mind the Product

As the new year begins, it’s a time for self-reflection and improvement both in your career and personal life. In this Product Profile, we speak with Ketaki Vaidya, Product Manager, at technology platform Oracle to discuss working in tech as a woman, and initiatives are being introduced to address inequality. [.] Read more » The post Product profile: Talking about women in STEM with Ketaki Vaidya appeared first on Mind the Product.

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Split Product Management Disorder

The Product Guy

Two trends in product management seem to be fighting with each other. The first one is the product owner being split from the product manager roles. Watch and learn more from product management expert, Benny Reich.

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Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

Intercom, Inc.

Product-led growth (PLG) has been embraced by SaaS companies of all sizes as a scalable approach to growing a business, but it is especially appealing in times of economic uncertainty and soaring acquisition costs like we’re experiencing today. After all, if you can leverage your product to drive your organization’s growth, there’s no need to rely on an army of marketing and salespeople.

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Product Metrics Cheat Sheet

The Product Coalition

List of product metrics for every category Continue reading on Product Coalition »

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Unusual business in the product discovery stage by Kristian Collin Berge

Mind the Product

In this ProductTank Oslo talk, Kristian Collin Berge, Founder of UX Signal shares an example of early-stage product discovery and what the usual problems are. Watch the video to see him talk in full, or read on for an overview of the key points! [.] Read more » The post Unusual business in the product discovery stage by Kristian Collin Berge appeared first on Mind the Product.

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105 Free UX Research Templates for Tools You Already Use

UserInterviews

Work smarter, not harder. Make the most of the tools you already use and get inspiration from over 105 free UX research templates and examples.

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Reinventing our wheel: The vision behind Intercom’s new Messenger

Intercom, Inc.

At Intercom, we’ve reinvented different parts of our product many times over the years – most recently, our Messenger. This evolution always starts with one thing: a clear product vision. All products follow the same life cycle: development, growth, maturity, decline. An inevitable slide into decline sounds ominous. And, when products are in this phase, users can feel it: it’s the slow, clunky, dated experience you get when using previous-generation tech.

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Insider Guide to Accelerating Product Investment Outcomes [Downloadable Ebook]

Dragonboat

What is portfolio management? How did innovative companies use Responsive Portfolio Management to step ahead of their competition? Read the white paper to learn the basics and framework of responsive portfolio program management. The post <strong>Insider Guide to Accelerating Product Investment Outcomes [Downloadable Ebook]</strong> appeared first on Dragonboat.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The most important soft skills for product managers

Mind the Product

This guest post written by Assaph Mehr, Head of Product at RecordPoint, delves into the most important soft skills for product managers. [.] Read more » The post The most important soft skills for product managers appeared first on Mind the Product.

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How to use surveys in design research – Part I: Pitfalls and benefits

UX Studio

Surveys. We love them or we love to hate them. Why are they so divisive? Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. On the other hand, we also see researchers with a qualitative background who resent surveys and argue that the data collected there is at best biased or non-informative.

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The Product Manager’s Guide to Launching a Successful MVP

The Product Coalition

“An MVP is a great way to test the waters and see if your product has legs.

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How to Measure Customer Loyalty In SaaS: 10 Important Metrics to Track and Improve

Userpilot

How do you measure customer loyalty? Building loyalty is essential to retain customers, drive word-of-mouth, and nurture product growth. But since loyalty is more of a concept rather than a number, it might be confusing to think about ways to track it. Thankfully, there are metrics you can use to expand your field of view and estimate how loyal your customers are.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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A devilish approach to trade offs – Lucy Spence on The Product Experience – Part 1 of 2

Mind the Product

Today on the product experience podcast is all about trade-offs in product. Lucy Spence, Product Director at Appvia talks to us about her unique take on this important aspect of product management. Featured Links: Follow Lucy on LinkedIn and Twitter | Lucy’s page at Medium | Lucy’s ‘Trade offs’ talk at UX Brighton 2022 [.

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Spice Catalyst - Untitled Article

Spice Catalyst

The Small Business Owner’s Guide to Video Marketing Perhaps you’re interested in using videos to enhance your marketing strategy. Today, lots of entrepreneurs leverage video marketing to promote their offerings, teach their customers how to use their products, and expand their reach on social media.

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420: Get into the Discovery Zone – with David Matheson, PhD

Product Innovation Educators

How to get out of your organization’s routine and create real value – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise, and experience power the most recognized and respected innovative companies in the world.

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How To Run a Successful SaaS Onboarding Process and Retain Most Customers

Userpilot

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. During onboarding, you have the opportunity to make a lasting impression on your customers. Here’s your best chance to explain how your product meets your customers’ needs and solves their problems.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How to Write Compelling Research Invite Emails (with Templates & Examples)

UserInterviews

How to invite participants to studies via email—with best practices & sample templates to help you boost response rates and recruit faster.

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Retool’s Path to Product-Market Fit — Lessons for Getting to 100 Happy Customers, Faster

First Round Review

In the latest post for our new series, "Paths to Product-Market Fit," Retool founder and CEO David Hsu sits down with First Round partner Todd Jackson to share how the internal tools company hypothesized, tested and iterated its way to 100 happy customers

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Product Differentiation by Innovation: Strategies and Tactics Explained

The Product Coalition

Ways you can innovate and make your digital products stand out.