Sat.Aug 22, 2020 - Fri.Aug 28, 2020

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The Ultimate Tech Guide For Effective Practice Management

Arkenea

Technology has proven to be integral for ensuring practice efficiency. Here's the complete guide for you to unlock the same within your medical practice. The post The Ultimate Tech Guide For Effective Practice Management appeared first on Arkenea.

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Stakeholder Management for PMs

ProductCraft

In one of my previous ProductCraft articles, “Your First 30 Days on the PM Job: Strategies for Success,” I emphasized the fact that any product management position is a leadership role and one that requires leading by influence rather than authority. Additionally, the article suggested that one of the very first things a PM joining. Read more » The post Stakeholder Management for PMs appeared first on ProductCraft by Pendo.

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Brand Identity For Product Management & Product Marketing: 5 Components

Product Management University

Strong brand identity builds trust and motivates people to buy your products and services. In B2B organizations the same concepts apply to product management and product marketing teams for the same reasons. If you lead a product management or product marketing team, creating a strong brand identity allows you to define your value to the organization and establishes the criteria by which you want to be held accountable.

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Conversational design for better products

Intercom, Inc.

We all know what a conversation between two people sounds like. “Hey, can you help me a sec?”. “Sure. What’s up?”. “I just can’t make sense of this dashboard.”. Human conversation is a sequence of verbal exchanges – what linguists call turn-taking. This rhythmic exchange is deeply hardwired into our social neurophysiology, as call-and-response bonding in animals is likely hundreds of millions years old.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Product Management Stock

The Product Bistro

It has been a while since I have picked up pen and drafted a post, but I came across a Tweet last week that really made me pause and think. As a Product Mentor, I've seen these career paths to Product Management: – Business Analyst – Product Marketer – Software Engineer – Visual/UX Designer – Project Manager What was your path?

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Curiosity Driven Product

The Product Guy

Start with asking questions and being driven by your curiosity in at the start of any new product job. Watch and learn more from product management expert, Kirsten Jepson.

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The future of support: 5 key trends that will shape customer care in 2021

Intercom, Inc.

As support teams look to the year ahead, there’s no shortage of priorities to juggle – from team efficiency, to customer experience, to business impact. New research from Intercom reveals how support leaders are striking a balance. Today support teams have a full plate. Customer expectations are on the rise and, at the same time, all parts of the business are facing increased pressure to operate more efficiently and at lower cost.

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Meet the MS in Product Management Class of 2020

Product Management Unpacked

Discover what's behind this year's outstanding cohort.

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The Fearless Product Manager, by Swapna Malekar

Mind the Product

In this ProductTank Toronto talk, Swapna Malekar, Senior Product Manager at RBC shares some insight into the makeup of a fearless product manager. The key points of her talk include: Admitting ignorance Pushing boundaries The ability to say no Admitting Ignorance In ancient times there was a period when maps of undiscovered places were filled [.]. Read More.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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What is Mobile Product Management?

Alchemer Mobile

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x.

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Four steps to building engaged engineering teams

Intercom, Inc.

Engaged teams are the backbone of a healthy organization. When you’re on a team that is highly engaged, the team is humming. Product launches go smoothly, teammates have and resolve healthy conflicts naturally, and even big challenges are viewed as opportunities to improve and grow. The dynamic on the team seems to be one that just works. “One of the most important roles a manager plays on their team is building engagement” When you’re on a team that isn’t engaged, however, everythin

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How To Deliver Meaningful Software

The Product Coalition

Maybe it started out well — but over time it grew stale. Or it was wrong from the very beginning. Despite the common belief that software… Continue reading on Product Coalition ».

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A Guide to Product/Market fit

Mind the Product

The term product/market fit was popularised by the lean startup movement a few years ago and tends to be something we glibly trot out when referring to a runaway success or a miserable product failure. But what does it mean? How do we get to it? And what is the product manager’s role in maintaining [.]. Read More. The post A Guide to Product/Market fit appeared first on Mind the Product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to Select the Next Best Test from the Experiment Library

Strategyzer

We are excited about the popularity of Testing Business Ideas. One of the main reasons we wrote the book was to get beyond just a list of experiments. Simply running a bunch of experiments to see what happens will create an illusion of progress. This can actually hinder your efforts in de-risking the business idea. Matching an experiment to the type of risk in your business strategy is still difficult for teams to grasp at the very beginning, but with some help, you can pick it up in no time.

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Subscribing to the future with Zuora’s Carl Gold

Intercom, Inc.

?. The subscription model has revolutionized virtually every industry. But there’s another reality that businesses now have to contend with: the brief is getting harder and harder to nail. Customer acquisition costs are rising , churn is every company’s poison pill, and the competition is relentless. To navigate the current minefield of growth, businesses need to shift their focus.

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Features vs Products?—?What’s the Difference?

The Product Coalition

“That’s just a feature.” are the ultimate trigger words for any Product Manager. Continue reading on Product Coalition ».

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How to Cultivate Adaptive Product Leadership, by Jenn Kim & Sabin Sadeh

Mind the Product

In this ProductTank San Francisco talk, Jenn Kim and Sabin Sadeh, Product Leads at Potato, share a method for how product managers can recognize when things aren’t going according to plan and get things back on track. Watch the video to see their talk in full. Or read on for an overview of their key points: Effective product [.]. Read More. The post How to Cultivate Adaptive Product Leadership, by Jenn Kim & Sabin Sadeh appeared first on Mind the Product.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Why product usage data is the key to unlocking user insights

Mixpanel

Today’s digital economy relies heavily on software products that make generating and collecting data easier than ever before. In fact, the total number of publicly available mobile apps is estimated to be around 9 million, with each app generating tons of data on the behavior of each of its users. But, of all the data created across the entire user journey, product usage data is arguably the key to unlocking user insights.

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3 Strategies to Improve Your Customer Retention Rate

Amplitude

The difference between a healthy, growing business and one that does not scale comes down to your customer retention. Retention reinforces monetizations, helps acquisition and is the real secret to true growth. Below, we share how to calculate your customer retention rate along with three strategies that will increase your customer retention. How to Define Customer Retention Rate.

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5 Steps To Write The Perfect Business Blog Post

The Product Coalition

Let’s start with Step 0: Understand that Blogging Is a Serious Business. Continue reading on Product Coalition ».

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Mindset – Blaming the framework, core team communication, and remote working with Matt LeMay

Mind the Product

Watch on YouTube | Listen on Soundcloud | Watch on Vimeo | View other Mindset episodes Rosemary King welcomes Matt LeMay to Mindset. Matt has worked in product for Bit.ly, various music startups, and now runs his own agency Sudden Compass. He is also the author of Product Management in Practice and Agile for Everybody. [.]. Read More.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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How to Use Repetition to Flatten the Forgetting Curve

ProductCraft

Editor’s note: This article originally appeared on the Bain Public blog. The first and paramount responsibility of a product manager is the difficult task of building a shared understanding of the product strategy through listening, influencing, and repeating. While half of your time should be spent on the creation and management of the product strategy, Read more » The post How to Use Repetition to Flatten the Forgetting Curve appeared first on ProductCraft by Pendo.

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Do You Really Need that Change Advisory Board?

Split

Software development in 2020 is a rapidly changing environment. It’s becoming more clear by the day that if our organizations want to survive this period of political and economic uncertainty, they must be able to move with speed and adaptability. But how do you control for safety at speed? If your goal is to move from a software delivery cycle that was built with lots of guardrails and infrequent deploys, to a more modern methodology that supports responsiveness via frequent releases to flow va

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An Aspiring Product Manager’s Guide to Coding Interviews

The Product Coalition

One of the most common questions aspiring Product Managers have before they take the leap is “ do I need to know how to code ?” One of the biggest myths surrounding the product industry is that, because it’s a role within the tech industry, that you need to have deep technical knowledge and coding abilities. We’ve already talked about why coding is important for Product Managers , and the fact that you don’t absolutely need to have strong technical capabilities to work as a Product Manager.

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Building Quality Products – Stacy Kirk on The Product Experience

Mind the Product

Bugs are the bane of existence for product teams. They frustrate our users, ruin the best-laid plans, and screw up our sprints. Figuring out how to deal with them is a problem for many teams: do we have good acceptance criteria? How do we test? What’s better, unit tests or user acceptance testing? Who has [.]. Read More. The post Building Quality Products – Stacy Kirk on The Product Experience appeared first on Mind the Product.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How to Redesign for Justice

dscout People Nerds

If systems of injustice and inequality can be designed, that means they can be redesigned too. Antionette Carroll, founder of the Creative Reaction Lab, teaches us about redesigning for real, community-led change.

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Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

Gainsight

The onboarding process is a critical predictor of a customer’s success and an essential element for avoiding churn. So imagine, if you will, a product-onboarding process for every new customer that’s intuitive, efficient, and easy to scale. Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. .

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Pure Native vs Hybrid Native: What Is Difference? Which One is Ideal Solution for Business?

The Product Coalition

Photo by radovan on Unsplash While every business these days is vying for a mobile app of their own, specifically On-demand Apps for Online Laundry Services , and most of On-demand service-based mobile applications moving ahead with the idea of hybrid app development for their business. You can build an app that works across both iOS and Android, and you can make an app for iOS and Android separately.