Product Innovation Educators

AUGUST 16, 2021

Prepare for the unexpected as a product manager. Today we are talking about change. Innovation itself means making change happen. Changes also come from external sources, with the COVID pandemic being an example of a huge cause of change. Our guest, Jonathan Brill, is here to tell us how to survive through and profit from radical change. He was the futurist at HP, making strategy recommendations, and continues to help organizations prepare for the impacts the future brings.

Reporting Tools 115

Reporting Tools Product Manager Product Management Data Visualization 115

Mironov Consulting

AUGUST 17, 2021

Product management work is much easier when the product team is well-respected: when stakeholders believe that we’re smart and hard-working and good at product stuff. So an under-appreciated skill of product leaders is merchandizing good product work and good outcomes from our teams. What does that look like?

Product Manager 133

Product Manager Product Management Management Management 133

Mind the Product

AUGUST 17, 2021

Product development will not ever be an easy task. We have worked on a multitude of projects over the years and to this day we continue to run into roadblocks during development. This is a natural occurrence when you are tasked with bringing innovative ideas to life. Nonetheless we — along with many other teams [.] Read more » The post Product development strategy: setup your product for success appeared first on Mind the Product.

Development 206

Development Strategy Product Strategy Agile 206

Roman Pichler

AUGUST 17, 2021

Listen to this article: [link]. What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years. Say I wanted to create a product that helps people become more aware of what and how much they eat.

Vision 329

Vision Customer Experience User Testing Product Strategy 329

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Product Talk

AUGUST 18, 2021

Product discovery is becoming a trendy topic in the world of digital products. Why? What is it? And what do you need to know about it? I’ve got you covered. This article will cover the ins and outs of product discovery. What is Product Discovery? Product discovery is often defined in comparison to product delivery. We typically define product discovery in contrast with product delivery.

Product Research 312

Product Research Research Software User Testing User Friction 312

Intercom, Inc.

AUGUST 18, 2021

There’s a good reason that the seemingly simple Net Promoter Score (NPS) has become a ubiquitous, revered statistic in modern business – this single number is viewed as a measure of customer loyalty, a way to benchmark competitive performance, and has been proven to correlate with revenue growth (hence the popularity). But all too often the way the underlying data is collected makes NPS little more than a vanity metric, easily rigged to give the impression of positive customer sentiment, leading

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Mind the Product

AUGUST 19, 2021

Businesses today are more competitive than ever—constantly working to innovate and dominate a particular market. But oftentimes, businesses rush to get their products out the door without understanding what’s needed to build an offering that will truly benefit their target customer base. According to renowned innovation expert Clayton Christensen, there are over 30,000 new products introduced [.

Marketing 226

Marketing Product launches Product Strategy Strategy 226

Roman Pichler

AUGUST 17, 2021

Listen to this article: [link]. What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years. Say I wanted to create a product that helps people become more aware of what and how much they eat.

Vision 156

Vision Customer Experience User Testing Product Strategy 156

The Product Coalition

AUGUST 19, 2021

Photo by Gabriel Tovar on Unsplash So many aspects in our lives are based on other people’s visions coming true. Going through history, visions which became reality changed our lives dramatically, and as technology progresses, this becomes more and more true. Vision? —?a thought, concept, or object formed by the imagination ( Merriam-Webster ). Being a product manager is all about being able to turn a vision into reality.

Vision 158

Vision Feedback Software Technical Review Customer Experience 158

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Intercom, Inc.

AUGUST 19, 2021

?. This month, Intercom turns 10 – a number that feels simultaneously too big and too small. We’ve come from a few founders with an aha moment to over 700 people working towards a clear mission. We’ve shipped countless features, invented and reinvented our Messenger, and then reinvented it some more. We’ve gone from lots of processes to no process to, finally, a sweet spot in the middle.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Mind the Product

AUGUST 18, 2021

Product ops is a new function on the product team designed to shoulder some of the load, creating processes that scale as the company grows, and freeing up product managers to focus on strategy and execution. But while that might sound amazing, it’s a challenge to draw lines when product managers have been so used [.] Read more » The post Meet your new best friend: Product ops appeared first on Mind the Product.

Strategy 217

Strategy Product Manager Product Management Management 217

First Round Review

AUGUST 17, 2021

Hoping to start a company someday? We’ve gone back through our archives to surface the best advice on problem selection from first-time entrepreneurs and repeat-founders.

Framework 144

Framework Startups 144

The Product Coalition

AUGUST 15, 2021

Tips and tools I’ve learned to make time for the things that matter Continue reading on Product Coalition ».

Management 199

Management Management Startups Leadership 199

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Intercom, Inc.

AUGUST 17, 2021

For years, customer support was seen as a cost center, not a value driver – a necessary response to inevitable customer questions or frustrations. But now that customer experience has become a critical differentiator for modern consumers, this reactive approach to customer support is no longer good enough. That’s why forward-thinking businesses are turning to proactive support: so they can anticipate customer needs and deliver support when, and where, it’s needed.

Data Visualization 156

Data Visualization Inbound User Friction Customer Experience 156

Mind the Product

AUGUST 17, 2021

There’s no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he [.

Information 209

Information Product Manager Product Management Management 209

Nir Eyal

AUGUST 15, 2021

It’s disrespectful, degrading, and disempowering. In my review of The Social Dilemma, I challenged the filmmakers’ rather extreme view that huge swaths of people are “addicted to technology,” that social media is like a dangerous drug that’s hijacking people’s brains, and that big tech companies are trapping people in something akin to The Matrix movie. […] The post Can We Please Stop Calling Everyone “Addicted”?

Technical Review 133

Technical Review Technology 133

The Product Coalition

AUGUST 15, 2021

In today’s world, it is crucial to work well with multiple stakeholders. The stronger the relationship, the higher the chances of success. Continue reading on Product Coalition ».

Startups 158

Startups Product Manager Product Management Management 158

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

ProductCraft

AUGUST 19, 2021

Modern product teams are simultaneously balancing the speed with which they need to deliver new features and the need to test hypotheses, uncover unmet needs, and gain new insights about their users. So many user research questions, so little time! Given these competing pressures, how should a product team go about determining how to invest. Read more » The post A Tried and True Framework for Prioritizing User Research appeared first on ProductCraft by Pendo.

User Testing 128

User Testing Product Research Framework Customer Feedback 128

Mind the Product

AUGUST 15, 2021

It’s been far too long since we’ve seen you all in person but, for the team at Mind the Product, and many who enjoy our conferences, the wait is almost over! Tickets are now on sale for our first ever hybrid event, #mtpcon London+EMEA 2021 which means you can join us online and in person on October 21 [.] Read more » The post SUNDAY REWIND: Making smarter decisions with mental model appeared first on Mind the Product.

Events 194

Events 194

Johanna Rothman

AUGUST 18, 2021

A number of my clients confuse their strategic ideas with tactical work. They think that the agile tools they use, such as boards, offer a strategic advantage. So they build or customize their tools. However, they adopt or “install” an agile framework or process without customization. Those actions lead to organizational brittleness. Instead, agile organizations need flexibility, not rigidity.

Agile 116

Agile Feedback Software Product Research Feedback Loop 116

The Product Coalition

AUGUST 17, 2021

The art of shaping I have a confession to make. I love my job as a product manager. I love how diverse the job can be. One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. On the same day, you can be brainstorming different product ideas with designers and engineers.

Feedback Software 153

Feedback Software Analytic Tools Reporting Tools Research Software 153

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Roy Madden

AUGUST 17, 2021

Case Study. How one cybersecurity analyst leveraged Feedly to proactively evaluate news around the breach and protect his company and their clients and stakeholders. Back in 2020, it wasn’t hard to find information about the SolarWinds breach. In fact, the problem for cybersecurity analysts like Drew Gallis was the deafening noise of commentary about the breach.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114

Mind the Product

AUGUST 16, 2021

In this #mtpcon Digital Americas keynote, Sara Wachter-Boettcher, the author of Technically Wrong, explores the common challenges teams are facing right now — challenges like burnout, emotional exhaustion, and trauma. In brief: The effect of stress and trauma over time can be visible in the workplace — you might, for example, notice it in colleagues as [.

Product Manager 190

Product Manager Product Management Management Management 190

UserInterviews

AUGUST 18, 2021

How the team at Dovetail turned a mountain of qualitative data from 45 (!) user interviews into a clear and actionable product roadmap.

Roadmap 130

Roadmap User Testing Product Research UX 130

The Product Coalition

AUGUST 17, 2021

There are countless methodologies, processes, and tools for product management. Seemingly, new ones appear every day. The product management toolbox continues to grow, which is a recognition of the importance of the craft and work, but nothing in product management is more important than great relationships. Product Managers are relationship managers more than they are managers of a product.

Product Manager 135

Product Manager Product Management Management Management 135

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

First Round Review

AUGUST 19, 2021

Repeat founder Waseem Daher, co-founder and CEO of Pilot, has founded three startups with the same group of co-founders. He pays particular attention to Pilot’s first year — including validating the idea, choosing an ICP, and outlining the product roadmap for a company that can go the distance.

Startups 111

Startups Roadmap 111

Mind the Product

AUGUST 19, 2021

What is a referral program? A referral program is a product-driven go-to-market strategy utilized widely by brands across industries, to motivate existing customers to recommend the brand and its products to their family and friends. Referral has two-sided dynamics. By referring their family or friends, existing customers will get rewards, and the people that they [.

Reference 188

Reference Branding Strategy Marketing 188

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. The main goal? To create an optimal user experience. It allows to understand complex human behavior and turn that into actionable insights that improve the design.

User Testing 110

User Testing Research Software Product Research Customer Experience 110