Sat.Aug 14, 2021 - Fri.Aug 20, 2021

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348: How product managers can help to future-proof organizations – with Jonathan Brill

Product Innovation Educators

Prepare for the unexpected as a product manager. Today we are talking about change. Innovation itself means making change happen. Changes also come from external sources, with the COVID pandemic being an example of a huge cause of change. Our guest, Jonathan Brill, is here to tell us how to survive through and profit from radical change. He was the futurist at HP, making strategy recommendations, and continues to help organizations prepare for the impacts the future brings.

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Merchandizing Product Management

Mironov Consulting

Product management work is much easier when the product team is well-respected: when stakeholders believe that we’re smart and hard-working and good at product stuff. So an under-appreciated skill of product leaders is merchandizing good product work and good outcomes from our teams. What does that look like?

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Product development strategy: setup your product for success

Mind the Product

Product development will not ever be an easy task. We have worked on a multitude of projects over the years and to this day we continue to run into roadblocks during development. This is a natural occurrence when you are tasked with bringing innovative ideas to life. Nonetheless we — along with many other teams [.] Read more » The post Product development strategy: setup your product for success appeared first on Mind the Product.

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Product Vision FAQs

Roman Pichler

Listen to this article: [link]. What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years. Say I wanted to create a product that helps people become more aware of what and how much they eat.

Vision 336
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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Product Discovery Basics: Everything You Need to Know

Product Talk

Product discovery is becoming a trendy topic in the world of digital products. Why? What is it? And what do you need to know about it? I’ve got you covered. This article will cover the ins and outs of product discovery. What is Product Discovery? Product discovery is often defined in comparison to product delivery. We typically define product discovery in contrast with product delivery.

More Trending

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From vanity to value: How Intercom conducts NPS surveys

Intercom, Inc.

There’s a good reason that the seemingly simple Net Promoter Score (NPS) has become a ubiquitous, revered statistic in modern business – this single number is viewed as a measure of customer loyalty, a way to benchmark competitive performance, and has been proven to correlate with revenue growth (hence the popularity). But all too often the way the underlying data is collected makes NPS little more than a vanity metric, easily rigged to give the impression of positive customer sentiment, leading

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Early and often: the secrets to product success

Mind the Product

Businesses today are more competitive than ever—constantly working to innovate and dominate a particular market. But oftentimes, businesses rush to get their products out the door without understanding what’s needed to build an offering that will truly benefit their target customer base. According to renowned innovation expert Clayton Christensen, there are over 30,000 new products introduced [.

Marketing 227
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Five Time Management Hacks to Get on Top of Your Day

The Product Coalition

Tips and tools I’ve learned to make time for the things that matter Continue reading on Product Coalition ».

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Product Vision FAQs

Roman Pichler

Listen to this article: [link]. What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years. Say I wanted to create a product that helps people become more aware of what and how much they eat.

Vision 156
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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Intercom on Product: Keeping the momentum going as you scale

Intercom, Inc.

?. This month, Intercom turns 10 – a number that feels simultaneously too big and too small. We’ve come from a few founders with an aha moment to over 700 people working towards a clear mission. We’ve shipped countless features, invented and reinvented our Messenger, and then reinvented it some more. We’ve gone from lots of processes to no process to, finally, a sweet spot in the middle.

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Meet your new best friend: Product ops

Mind the Product

Product ops is a new function on the product team designed to shoulder some of the load, creating processes that scale as the company grows, and freeing up product managers to focus on strategy and execution. But while that might sound amazing, it’s a challenge to draw lines when product managers have been so used [.] Read more » The post Meet your new best friend: Product ops appeared first on Mind the Product.

Strategy 218
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Five Lessons I Wish I Knew Earlier as a Product Manager

The Product Coalition

Lessons from a Product Leader turned Stanford MBA candidate Continue reading on Product Coalition ».

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12 Frameworks for Finding Startup Ideas — Advice for Future Founders

First Round Review

Hoping to start a company someday? We’ve gone back through our archives to surface the best advice on problem selection from first-time entrepreneurs and repeat-founders.

Framework 144
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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What is proactive support?

Intercom, Inc.

For years, customer support was seen as a cost center, not a value driver – a necessary response to inevitable customer questions or frustrations. But now that customer experience has become a critical differentiator for modern consumers, this reactive approach to customer support is no longer good enough. That’s why forward-thinking businesses are turning to proactive support: so they can anticipate customer needs and deliver support when, and where, it’s needed.

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What’s your emergency? – Nathan Henry

Mind the Product

There’s no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he [.

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Where Do Product Ideas Come From?

The Product Coalition

The Product Manager is not the one who generates the ideas Continue reading on Product Coalition ».

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Can We Please Stop Calling Everyone “Addicted”?

Nir Eyal

It’s disrespectful, degrading, and disempowering. In my review of The Social Dilemma, I challenged the filmmakers’ rather extreme view that huge swaths of people are “addicted to technology,” that social media is like a dangerous drug that’s hijacking people’s brains, and that big tech companies are trapping people in something akin to The Matrix movie. […] The post Can We Please Stop Calling Everyone “Addicted”?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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From Generative Interviews to a Strategic Roadmap with Atomic UX Research

UserInterviews

How the team at Dovetail turned a mountain of qualitative data from 45 (!) user interviews into a clear and actionable product roadmap.

Roadmap 130
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Changing direction whilst growing into uncertainty by Sam Reader

Mind the Product

In this ProductTank Birmingham talk, Sam Reader, Co-Founder and CEO at WONDR, shares challenges, lessons, and ‘aha’ moments from his team’s journey building WONDR and their quest to find product-market fit. The key points from his talk include: The road to market product fit—navigating uncertainty Why culture matters more than building tech Finding the hidden [.

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So, You Have A Vision, Now What?

The Product Coalition

Photo by Gabriel Tovar on Unsplash So many aspects in our lives are based on other people’s visions coming true. Going through history, visions which became reality changed our lives dramatically, and as technology progresses, this becomes more and more true. Vision? —?a thought, concept, or object formed by the imagination ( Merriam-Webster ). Being a product manager is all about being able to turn a vision into reality.

Vision 158
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A Tried and True Framework for Prioritizing User Research

ProductCraft

Modern product teams are simultaneously balancing the speed with which they need to deliver new features and the need to test hypotheses, uncover unmet needs, and gain new insights about their users. So many user research questions, so little time! Given these competing pressures, how should a product team go about determining how to invest. Read more » The post A Tried and True Framework for Prioritizing User Research appeared first on ProductCraft by Pendo.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 1

Johanna Rothman

A number of my clients confuse their strategic ideas with tactical work. They think that the agile tools they use, such as boards, offer a strategic advantage. So they build or customize their tools. However, they adopt or “install” an agile framework or process without customization. Those actions lead to organizational brittleness. Instead, agile organizations need flexibility, not rigidity.

Agile 116
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How to build a winning referral program to boost your sales

Mind the Product

What is a referral program? A referral program is a product-driven go-to-market strategy utilized widely by brands across industries, to motivate existing customers to recommend the brand and its products to their family and friends. Referral has two-sided dynamics. By referring their family or friends, existing customers will get rewards, and the people that they [.

Reference 195
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How to Establish Integration Partnerships (Part 2 of 3)

The Product Coalition

Find the right partners and succeed with them Continue reading on Product Coalition ».

UX 158
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Using AI to sort technical updates from news commentary during the SolarWinds attack: A case study

Roy Madden

Case Study. How one cybersecurity analyst leveraged Feedly to proactively evaluate news around the breach and protect his company and their clients and stakeholders. Back in 2020, it wasn’t hard to find information about the SolarWinds breach. In fact, the problem for cybersecurity analysts like Drew Gallis was the deafening noise of commentary about the breach.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The Startup Happiness Formula — This 3X Founder Shares His Approach to Figuring Out What to Build Next

First Round Review

Repeat founder Waseem Daher, co-founder and CEO of Pilot, has founded three startups with the same group of co-founders. He pays particular attention to Pilot’s first year — including validating the idea, choosing an ICP, and outlining the product roadmap for a company that can go the distance.

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From burnout to bounceback by Sara Wachter-Boettcher

Mind the Product

In this #mtpcon Digital Americas keynote, Sara Wachter-Boettcher, the author of Technically Wrong, explores the common challenges teams are facing right now — challenges like burnout, emotional exhaustion, and trauma. In brief: The effect of stress and trauma over time can be visible in the workplace — you might, for example, notice it in colleagues as [.

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Successful Leaders Know How To Spot and Avoid These Four Traps!

The Product Coalition

They Understand Their Context And The Rules of Engagement Continue reading on Product Coalition ».