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Be Clear on When to Involve the Stakeholders and Development Teams. You can—and should—make many business-as-usual decisions on your own. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. There are two reasons for this: First, you usually require people’s expertise to help you tackle complex issues, for instance, to understand technical risks or the impact on the ability to market and sell the product.
We want to give our employees the best possible start to their Intercom careers. That used to mean welcoming them to the company in person but, like everyone, we’ve had to adapt to a new way of onboarding over the past year. The COVID-19 pandemic has completely disrupted the way we work and forced us to reinvent how we onboard new colleagues. At the start of March last year, as the scale of the threat became more apparent, we realized we had to transition our in-person employee onboarding experi
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
We all want to be as efficient as possible, but it’s not easy—especially as your list of product management tasks grows. Are you stuck on your list of product management tasks? Unsure how to tackle a new request or bug? If you have two minutes to spare, we can help! Run your task through our two-minute quiz and we’ll help you prioritize it. How the quiz works.
A tool to help product managers accomplish more. Product improvements and product innovation too frequently suffer from accomplishing less than we want. The urgent is often in the way of the important. If you want to get the important work done more of the time, you’ll find OKRs (objectives and key results) helpful. Also, if you’ve tried OKRs and didn’t like them, this discussion will help you too.
A tool to help product managers accomplish more. Product improvements and product innovation too frequently suffer from accomplishing less than we want. The urgent is often in the way of the important. If you want to get the important work done more of the time, you’ll find OKRs (objectives and key results) helpful. Also, if you’ve tried OKRs and didn’t like them, this discussion will help you too.
When I published Radical Focus in 2014, I had high hopes that the audience of entrepreneurs for whom I wrote it would see the value of using Objectives and Key Results (OKR) to manage goal-setting and achieving—and indeed, I was amazed by how many thousands did. What surprised me was the attention my book received from [.] Read more » The post Radical Focus 2.0 — an excerpt from Christina Wodtke appeared first on Mind the Product.
A little history. When I originally bought my Honda S2000, I became very interested in keeping it in great condition, and to do that, I picked up a habit of detailing. It was fun, relaxing and rewarding practice, a Saturday ritual to wash, and clean my car, with waxing happening several times a year, and at least once a year a full paint maintenance cycle.
Listen to this article: [link]. Be Clear on When to Involve the Stakeholders and Development Teams. You can—and should—make many business-as-usual decisions on your own. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. There are two reasons for this: First, you usually require people’s expertise to help you tackle complex issues, for instance, to understand technical risks or the impact on the ability to market and sell the product.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
We all like to be right, to do things perfectly, to get praise. I am super guilty of this and more times than I can remember people around me told me that I have to get comfortable with ”good enough”. That my chase for quality is sometimes my biggest enemy. I always struggled with this [.] Read more » The post Why mistakes are key for product excellence appeared first on Mind the Product.
Simplify How Product Enhancements Are Collected, Managed and Prioritized. Greenville, SC – June 9, 2021 — Proficientz announced today the availability of a free product management course for managing product enhancements. The free course, Implementing an Outcome-Based Product Enhancement Proces s , is for B2B product and service companies and available on-demand as part of the Product Management University On-Demand curriculum.
My Q3 writing workshop, Free Your Inner Writer, is now open for registration. It starts July 12, 2021, and ends on Aug. 23, 2021. (The weekly debriefing calls are optional. I record them and provide transcripts.). Here's what you get from the workshop: 6 weeks of self-paced lessons with a writing assignment each week. Private feedback from me on your writing each week, if you want it.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
As Product Managers, we are in the intersection of three worlds: business, technology and user experience. To succeed in such an environment, a common understanding is key, and “Demystification” is the perfect approach to reach it. Keep reading to know why it’s necessary, what it is and how you can start applying it in your [.] Read more » The post Demystification for product managers: The art of building common ground appeared first on Mind the Product.
Surely all software companies are familiar with beta testing, but how well do you actually do it? If you’re not all that confident with answering this question, hey, that’s cool too, because you’ve found the right article to get some practical ideas! We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process.
Crises often serve to exacerbate our natural tendencies as humans and leaders. During crises, the trend to solely focus on execution, at the expense of innovation, becomes most obvious. As the fate of organizations and employees hangs in the balance, organizations tend to forego their innovation practices.
Photo by Denise Jans on Unsplash There is a misconception that building a roadmap will define a product’s future. But a roadmap doesn’t create a clear view of the future. Your vision of the future should bring clarity to your roadmap. People usually build roadmaps by throwing a bunch of unrelated projects onto a schedule. That approach works fine until your sales team gets on the phone to tell a customer about the Next Big Thing.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
In this #mtpcon Digital APAC session, Product Leadership Consultant Rich Mironov explains how to prioritize ticket requests and define a strategy for dealing with misaligned stakeholders within an organization. As Rich points out, requests can come in various categories with different metrics and rationales. It’s, therefore, up to product managers to figure out a way to [.
What's New. Leo is now integrated with 15 vendor advisories, giving you real-time access to relevant CVE and CVSS information, directly in your feed. TRanscript New Leo CVE Skill – Vendor Advisory Integrations. “Hi folks, this is Remi from Feedly. I wanted to share with you the latest updates on the Leo cybersecurity skills, which has to do with vendor advisory integration.
In 1974, educator and TV personality Tony Buzan appeared on an episode of the BBC’s TV Series Use Your Head to present a new type of diagram: a colorful tree-like structure, with words spreading out radially from the central idea. Traditional outlines, Tony explains, force the reader to scan from left to right and top to bottom, whereas what readers actually did was to scan the entire page in a non-linear fashion.
A CEO recently asked me to explain how I think about failure. I fumbled with my answer that how failure works in business depends on framing. Here’s the answer I wish I’d given her at the time: in some situations failure definitely needs to be avoided and in other situations failure needs to be reframed. Failure is a charged topic. Startups and the innovation community berate established companies for not embracing failure.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Organising and running ProductTank meetups requires dedication, not to mention a huge amount of effort, and all of our ProductTanks do a fantastic job. At World Product Day this year, we wanted to honour a selection who have seen great success, and have gone the extra mile. On the 26th of May, we hosted the [.] Read more » The post The ProductTank awards 2020 appeared first on Mind the Product.
Image source: Pexels Moderated and AB testing are the types of usability and user testing that involve the use of distinctive techniques to ensure conversion optimization. In fact, they are not entirely different, but two sides of the same coin. Below we will discuss more about AB and moderated testing. One of the main purposes for using these usability testing methods is to optimize the overall website experience.
When testing content, usability often identifies the problem—without giving you much direction on how to fix it. Try a cloze test, recall-based test, or highlighter test instead. .
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Debbie Madden wants you to make better teams because she knows what she’s doing. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current organisation. And it’s not just that hiring for diversity is a lofty [.] Read more » The post Hire Women!
Image source: Pexels There are extensive methods and techniques to expand your business audience. One way is to ensure the delivery of optimal services and product experience that can enhance the meaningfulness to the user. In simple words, moderated testing encompasses the use of advance criteria and techniques to improve user experience through usability testing.
If product managers can make mining vehicles electric then there will be many benefits Image Credit: benketaro. How would you feel about taking on a challenge? Yes you say? Well good – I’ve got one for you. A very big one. The companies that dig minerals out of the earth have a real problem on their hands. They use a lot of different vehicles to accomplish their work and currently all of these vehicles run exactly the same way that the car that you drive to work does – using a combustion e
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