Sat.Dec 14, 2019 - Fri.Dec 20, 2019

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What’s the difference between formative and summative usability testing?

Userzoom

When it comes to usability testing, many are unaware that there are two types of evaluations that can be conducted during the product design and development lifecycle. These are formative and summative usability tests. The main reason why usability tests are important is to find out the effectiveness of the design and to evaluate the ease-of-use of a product.

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Without Justifying Opportunity Costs, You Might Prioritize the Wrong Features

ProductPlan

Windows of opportunity are fleeting. Sometimes there’s only a short amount of time to do something before its benefits diminish. Think of the space race between the U.S. and the Soviet Union. Launching a satellite, sending a dog into space, putting a man into orbit, setting foot on the moon. Each achievement was only extraordinary and demonstrated technological achievement if the country did it first.

KPI 59
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User Stories: Shaping a Masterpiece

ProductCraft

The mark of a great user story? Its evolution. A user story is something that takes clearer shape with each iteration. The prerequisite for the iterative creation of a user story is a clear understanding of your users and their motivations. This is non-negotiable — how else will you know that what you’re about to. Read more » The post User Stories: Shaping a Masterpiece appeared first on ProductCraft by Pendo.

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Why we are now in the “Golden Age of Product Management”

ProductBoard

Just a few years ago, product management was a function that did not have a clear definition. For many companies, product managers were confused for user experience designers, senior technology leads, or, more controversially, project managers. At best, teams acknowledged that PMs were product owners in the Agile sense, and as such their main deliverable was the product backlog.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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4 Reasons You Should Definitely Build A Minimum Viable Product

The Product Coalition

Photo by Danielle MacInnes on Unsplash A minimum viable product is a method for cultivating a product in a basic form and managing it so that its release onto the market will gather information about the market’s response and the potential in whatever industry it may be. It’s essentially a testing protocol, to see what works and what doesn’t ahead of a fully-fledged product launch.

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Book Review: The Team that Managed Itself

The Product Bistro

Christina Wodtke’s latest is a gripping read, combining a compelling story line, with some novel, and useful ideas to help team dynamics and how to lead. Without giving too much of the story away (trust me, this is a page turner) the main protagonist is Allie, a product manager of a studio at a game […].

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Demystifying account-based marketing: How to make it actually work for your business

Intercom, Inc.

Over the last two decades, account-based marketing (ABM) has been both hailed as a surefire win for B2B businesses and written off as little more than an industry buzzword. ABM’s mixed reputation reflects the challenges that companies have faced implementing an account-based approach. Just two years ago, only 29% of marketers reported ABM to be an effective strategy.

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The 10th Annual Product Management Awards Winners

The Product Guy

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. Established in 2010, TPMAS are awarded annually and saw hundreds of nominations across our 7 categories. Join me in congratulating this year’s winners! The Best Product Person & The Best Product Leader. Jenna Gaudio. ?Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams.

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B2B Product Manager Magazine December 2019

Product Management University

The B2B Product Manager Magazine December 2019 is now available. We end 2019 with a few simple concepts that are plenty challenging to execute. The common thread is talking about the value of existing or future products without talking about the products themselves. Enjoy our December issue. In This Issue. Blog: High-Octane Product Management. The Killer Product Overview: How to Nail It, Verbal or Written!

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Differences Between American and Japanese User Experience Design

freshtrax

User Experience (UX) Design is a design process used to make products, services, or systems easy for people to use. An important part of the UX design of a website is the user interface (UI) design, which helps the user interact with the site. UI is the look and feel of the product, service, or system. As the realm of digital experiences continues to grow, aesthetically pleasing user interfaces (UI) are becoming a secondary element to draw users.

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Pause/Rewind: 2019 on the Inside Intercom podcast

Intercom, Inc.

This year has been a really busy year for us on the podcast. In 2019, we released over 57 episodes on everything from growth to sales, to product and marketing. We also had over 750,000 downloads and celebrated surpassing 2 million downloads – making it a record year for us. So this week, we’re bringing you a round up of some of our favourite conversations from over the year.

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User Research is a Surprise

The Product Guy

When talking with people (aka ‘users’) about our products what should we be ‘discovering?’ Through this talk, we discuss the methods by which we do great user research, synthesis, and decision making with what we learn. In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation on this topic.

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How we Developed a Talent Growth Plan at Almundo

Mind the Product

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people. This is how we did it. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my te

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The tools of a successful product manager

The Product Coalition

If you’re in the role of product manager, then you need to keep track of lots of different things from day-to-day. From ideas and feedback… Continue reading on ProductCoalition.com ».

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2019 on Inside Intercom

Intercom, Inc.

As 2019 draws to a close, it’s time to reflect on another amazing year at Intercom. In the past 12 months on Inside Intercom, we’ve published nearly 200 blog posts covering everything from product launches to product strategy ; from growth stories to goal setting ; from building teams to bot skills ; from sales insights to stand-up comedy. We’ve launched three new podcast series and released 58 individual episodes.

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Finding Excitement in Product

The Product Guy

Working with the team, having huge impact on the end users – that is just one way to drive excitement about your product. Watch and learn more from product management expert, Amin Bashi.

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Helping Teams to be Successful by Ezinne Udezue

Mind the Product

In this keynote from #mtpcon London , VP Product Management at Procore Technologies Ezinne Udezue explains that it’s vital for product managers to create the right conditions for their teams to be successful. She examines the ways in which this can be achieved. Key Points. Product managers must create the conditions for their teams to be successful.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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5 Strategies The Best Customer Success Orgs Are Rethinking For 2020

Gainsight

I’m a huge fan of science fiction. A little bit different, but in the same wheelhouse is speculative fiction—and I love that word: speculative. Coming up on the end of the year, we’re in a period of time where CEOs and CS leaders are looking back to look forward. We’re “speculating” about what 2020 is going look like, and we’re imagining new worlds and new technologies.

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Moves to Modern Research: A New Maturity Model for User-Centric Organizations

dscout People Nerds

After years of conversations with leading researchers, we we’ve nailed down tangible stages orgs take as they adopt, expand, and grow user-centric practices.

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Nir Eyal on becoming indistractable: How to get the best from technology without letting it get the best of you

ProductBoard

Last week, we co-hosted a Product Management Speaking Series event at productboard’s San Francisco office. Nir Eyal, technology thought leader and author of the bestselling book Hooked: How to Build Habit-Forming Products, joined us to give a talk on psychology-backed strategies for overcoming distraction in the digital age. The topic is the premise of his new book, Indistractable: Source.

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Tailoring the Lean Startup Theory for Your Product Development Process: A Step-by-Step Breakdown 

UserInterviews

Read on for details on how Openroad’s Rafi Finegold uses Facebook ads and landing page conversions to drive user research on new products in development.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Nova 2.0: Re-architecting the Analytics Engine behind Amplitude

Amplitude

In the last couple years, Amplitude has seen exponential growth, establishing us as industry leaders in the space of Product Analytics. As a result of our increasing customer base and the growth of our existing customers, our data volume has also increased significantly to ~400 billion events/month and some of our queries regularly scan more than 300 billion We believe that everyone who cares about data should have access to real-time, interactive analytics, so low query latency is one of our to

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Nobody Cares That You Were Fired

The Product Coalition

Dump your shame and move on. Continue reading on ProductCoalition.com ».

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A Product Management Conference – Designed for you

Mind the Product

As 2019 draws to close MTP Engage Manchester 2020 creeps ever closer, and if you’re yet to buy your ticket , now’s the time. Here we remember the best bits from the 2019 conference and look forward to some of the exciting things you can expect from our 2020 conference. What’s the Focus? The 2020 conference focus is simple – it’s you and more specifically, your personal and professional development.

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The Key Hard and Soft Skills for Product Marketers

Pragmatic Marketing

The role of soft and hard skills is a hot management topic. But few articles or texts provide relevant information for a specific profession. Enter Christy Hecht’s real-world description of interconnected skills—three soft and six hard—for PMMs in an AMA via Sharebird , the place to see how people at top companies do product marketing.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Conversion Rate Experts Worth a Follow on Social Media

AB Tasty

We listed our top picks for conversion rate optimization experts to follow on social media, to help you up your game as we move into 2020! This article was originally posted on AB Tasty as Conversion Rate Experts Worth a Follow on Social Media.

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5 Things Product Managers Secretly Wish They Could Tell Their CEOs

ProductCraft

Regardless of the industry you work in or the size of your company, becoming a CEO is a pinnacle of success in the business world. You’ve proven your leadership, you’ve done things right, and you’ve been successful. Once you take that seat in the corner office, the way you choose to lead varies. Perhaps you’re. Read more » The post 5 Things Product Managers Secretly Wish They Could Tell Their CEOs appeared first on ProductCraft by Pendo.

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How To Rock Your Workshops – Jonathan Courtney on The Product Experience

Mind the Product

Taking a break from the always entertaining/sometimes informative podcast Jake & Jonathan (formerly known as The Product Breakfast club, which he co-hosts with Jake Knapp), AJ&Smart CEO Jonathan Courtney joined us to chat about Design Sprints, workshops, and how to get groups of people collaborating. Quote of the Episode. One of the best things about an excellent process is [that] you know that it’s good when you don’t have to think about the process – all you’re