dscout People Nerds

JANUARY 9, 2020

User personas get a bad rap—and sometimes for good reason. Here’s a great system for making ones you’ll love. .

Framework 40

Framework 40

Roman Pichler

JANUARY 7, 2020

What Release Planning Entails and Why It Matters. While release and release planning are common terms, I find that different individuals attribute different meanings to them. I regard a release as a version of a product , for example, Mac OS X Catalina and Windows 10. Releases come in two flavours: major releases, like iOS 13, and minor releases, such as iOS 13.3.

Technical Review 231

Technical Review Customer Experience Systems Review Feedback Software 231

ProductPlan

JANUARY 8, 2020

A carefully constructed roadmap can be a powerful tool that can align stakeholders and motivate coworkers. It can even jumpstart sales and growth. But a neglected roadmap can prove problematic and breed internal dissent. It can also mislead customers, misallocate resources, and erode a product manager’s credibility. Making sure a roadmap falls into the first category doesn’t happen by accident.

Roadmap 66

Roadmap Customer Experience Construction Feedback Software 66

ProductBoard

JANUARY 9, 2020

Consider a consumer mobile app that sells a monthly subscription to its service. Over the last 12 months, it’s shown stellar revenue growth of ~16% month-over-month for a 12-month period. On the surface, the app looks like it has a healthy degree of product-market fit. However, going one level deeper to understand the nature of its growth tells a different story.

User Testing 98

User Testing Product Marketing Marketing 98

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Melissa Perri

JANUARY 4, 2020

I've been reflecting on the last decade in Product Management. We've come a long way but we still have far to go. These are a few of my observations and personal experiences. Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." 2019: "How do I hire a Chief Product Officer?

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Mind the Product

JANUARY 9, 2020

As we settle into the New Year we’re already looking ahead to the product leadership forums on our 2020 MTP calendar. And, to whet your appetite, here you’ll discover 10 pieces of advice from past forums, from the very best leaders* in the business along with supporting ideas from members of the Mind the Product community. (*As our leadership forums are conducted under the Chatham House rule, you’ll not see any direct quotes from our forums.

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Leadership Reporting Tools Events Books 165

Product Talk

JANUARY 8, 2020

For many of us, the beginning of the year is a fresh start. It’s an opportunity to recommit to the things that matter most to us. Last year, I wrote “ What I’m Saying No to This Year—And Why ” to clearly outline what I wanted to focus on in 2019. Over the course of the year, I reread that post at least a dozen times to help me stay focused on my priorities.

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Product Research Workshop Books Events 141

The Product Guy

JANUARY 5, 2020

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Creating a Culture of Experimentation, with Guest Expert, Nis Frome, Head of Product @ Alpha and debated Featured Product, IPsoft… And, also, thank you to our awesome sponsors who make everything possible…

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Events Product Management Product Manager Management 137

Imaginary Cloud - Design

JANUARY 8, 2020

New year resolutions are everyone’s favorite thing I’m sure. But researching and knowing where to take a product’s creative direction should be on a to-do list before just going ahead and doing solely what has been done so far. Trends take new turns often enough that a product can be rendered outdated pretty soon, and this is why we, at Imaginary Cloud, decided to go ahead and make a list.

Research Software 140

Research Software User Testing Banking Branding 140

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Data Visualization

Mind the Product

JANUARY 6, 2020

The hype around artificial intelligence (AI) and machine learning has led to lots of jargon, so that this very powerful technique has become more difficult to understand. The tips below have all helped me, so I hope this article will help product managers to cut through the noise and better understand how AI can fit into their daily work. Machine learning being employed to recognize vehicles (Image: Shutterstock).

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Artificial Inteligence Data Visualization Product Management Product Manager 126

Mixpanel

JANUARY 9, 2020

In the age of data and analytics, we’ve come to believe that, with enough data, we can make smart decisions and become truly data-driven. But as the global data volume has gone from big to enormous, many businesses today find themselves thinking: What do we do with it? Collectively, we’ll be generating 175 zetabytes of data by 2025. And yours is among all that data—data about and produced by your customers as well as data that’s central to your day-to-day business operations.

Data Visualization 129

Data Visualization Analytic Tools Feedback Software Customer Feedback 129

The Product Guy

JANUARY 7, 2020

Some of the most promising and optimal use cases for any product require buyers and consumers to first change their behaviors. Product teams must understand key aspects of psychology, incentives, and habit-formation in order to achieve success. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic.

Customer Experience 133

Customer Experience Enterprise Product Manager Product Management 133

First Round Review

JANUARY 9, 2020

We've rounded up 30 standout, must-share insights from the profiles we published over the last year. Read on for the most impactful pieces of advice we heard in 2019 — presented with hopes that you can apply them to make your next decade even brighter.

Presentation 125

Presentation 125

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

JANUARY 7, 2020

One of the hardest skills for product people to acquire is that of saying no. After all, when everyone comes at you with ideas, prioritisation can be a massive challenge. So it’s refreshing when we get a chance to come at it from the opposite direction in order to generate good ideas. Gal Josefsberg, VP Product Management at Guidewire and a guest lecturer at General Assembly, has spent a lot of time thinking about how to create, manage and recognise a good idea.

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Artificial Inteligence Product Research Entertainment Consulting 116

Generation Focus

JANUARY 6, 2020

As researchers, we are used to hectic schedules and back-to-back interviews on the agenda. With this intensity, it’s easy to feel stressed or distracted. I’ve often experienced that the way I spend the minutes right before beginning a qualitative interview session can greatly influence how focused I am during the session which can impact the quality of the interview.

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Presentation 112

Andrew Chen

JANUARY 9, 2020

Dear readers, I’ve only been writing sporadically recently on here — mostly because I’m working on a new book project (more to come soon on that!!) which has been taking all my time. In the interim, I’ve stayed pretty active on Twitter, writing tweetstorms that sometimes turn themselves into essays on here. For a quick summary of the essays that did make it onto here, including a couple guest collaborations, here’s an easy set of links: The Passion Economy (guest es

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

UserInterviews

JANUARY 9, 2020

Here, we highlight best practices we use in website usability testing (from high-fidelity prototyping to how we select participants) and some mistakes you’ll want to avoid.

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Testing 105

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mind the Product

JANUARY 10, 2020

In this MTP Engage Manchester talk, Dave Martin, Chief Product Officer at TES Global provides us with a way to get over the product adoption curve and build more successful products. His key points include: Product adoption life cycle. Product growth chasm. The path up the adoption curve. Watch the video to see Dave’s talk in full. Or read on for an overview of his key points.

Engineering 105

Engineering User Testing Product Research Customer Feedback 105

Generation Focus

JANUARY 6, 2020

As researchers, we are used to hectic schedules and back-to-back interviews on the agenda. With this intensity, it’s easy to feel stressed or distracted. I’ve often experienced that the way I spend the minutes right before beginning a qualitative interview session can greatly influence how focused I am during the session which can impact the quality of the interview.

Presentation 100

Presentation 100

Userpilot

JANUARY 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools out there to help make it more bearable. In this article, we’re going to look at the most popular product roadmap tools. All have their own strengths and weaknesses, and some will suit your needs more than others.

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Feedback Software Roadmap Customer Feedback User Testing 103

ProductBoard

JANUARY 7, 2020

Claire Milligan, Co-Chief Product Officer of Certify Inc./Chrome River, recently joined us at the productboard San Francisco office for a Product Management Speaking Series. In an engaging presentation, she walked the audience through a four-component iterative process that she uses to scale the product management function at her company. Claire started by sharing the product management challenges.

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Product Management Product Manager Presentation Management 98

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Framework

Mind the Product

JANUARY 10, 2020

In this excerpt from her recent book, The Team That Managed Itself , Christina Wodtke looks at how teams can deal with the office housework jobs that no one wants to take on. Within teams, there are the spoken roles, as in designer, marketer, engineer, etc. There’s also a host of additional unspoken roles. There will be a facilitator, a person who takes notes at the meeting, a person who organizes the office party or the retreat, and a hundred other small tasks and roles that won’t be on anyone’

Engineering 98

Engineering Books Marketing Management 98

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? Every year, without fail, Facebook and Twitter make minor changes to their UI. Far from a major overhaul, they’re usually just a reduction in clutter or an extra little bit of functionality. Without fail, everyone despises it.

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User Testing Customer Feedback Customer Experience Research Software 93

PMLesson's Ace the PM Interview

JANUARY 6, 2020

Read the first part of this blog series here. In our last post, we described some of the issues with structures and frameworks that interfere with answering interview questions at the level we expect of a Senior PM (or demonstrative of a highly-qualified PM at lower levels). Now, let’s talk about how to improve! Though we are going to change our answering strategy, there’s good news—we’re not completely lost.

Framework 93

Framework Customer Feedback Strategy Customer Experience 93

The Accidental Product Manager

JANUARY 6, 2020

UPS is trying to play catch-up with both Amazon and FedEx Image Credit: Indiana Public Media. When it comes time to ship a product to a customer, product managers in the U.S. know that they have three different options: the Postal Service, FedEx, and UPS. FedEx and UPS generally cost more, but they are fiercely competitive and if you hand your package off to them, you know that it will reach where it is supposed to go.

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Product Management Product Manager Management Management 86

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Mind the Product

JANUARY 6, 2020

In this ProductTank London talk, Roisi Proven, Product Manager at Gower Street Analytics, considers the worst that could happen to digital products if we only ever think about the good and never the bad. She answers the question: ‘What’s the worst that could happen to digital products today?’ by suggesting: Imagine the worst. Running a Black Mirror test on a product.

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Artificial Inteligence Analytic Tools Data Visualization Product Research 90

The Product Coalition

JANUARY 6, 2020

A guide on non-traditional approaches to user research. Prelude: User research WITH interviews When we think about user research we immediately picture a customer development interview. Nonetheless, like any other type of research, interviews have their limitations: They require significant skill and knowledge to conduct (consider reading The Mom Test and JTBD to level up on the topic); It’s easy to misinterpret what your customers are saying; They take a lot of time to schedule, coordinate, doc

User Testing 79

User Testing Research Software Product Research Customer Experience 79

ProductCraft

JANUARY 7, 2020

With the explosion in popularity of the PM role, more and more product conferences are popping up, giving attendees the opportunity to hone their craft, meet like-minded product pros, and hear from some of the top minds in the field. Here are ten product conferences we’re excited about in 2020. ProductCon When and where: London. Read more » The post Ten Product Conferences to Attend in 2020 appeared first on ProductCraft by Pendo.

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Events Product Management Product Manager Management 87