Sat.Jan 30, 2021 - Fri.Feb 05, 2021

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You Can’t be Lean Unless You’re Agile

Mind the Product

I see so much talk and confusion over what’s Lean and what’s Agile. The two terms can get used interchangeably, so much so that in some places they’re blended into one term, simply Lean-Agile (thanks again, SAFe ??). However in order to do our jobs effectively we need to be able to separate these two. [.]. Read More. The post You Can’t be Lean Unless You’re Agile appeared first on Mind the Product.

Agile 253
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Hypocrites: How to Survive in a World that’s Full of Them

Nir Eyal

The post Hypocrites: How to Survive in a World that’s Full of Them appeared first on Nir and Far.

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Product Management for Non-Software Products

Sequent Learning

Episode 67. Product Management for Non-Software Products. With host JJ Rorie. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association.

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30 Steps to Mobile App Launch

Alchemer Mobile

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. When it comes time to launch, however, they fall into the trap of thinking submitting an app to the app stores is the same as launching an app.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How Agile Has Changed Product Management

Roman Pichler

Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager. The latter would work with one or more development teams to get the specification implemented.

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Lean Product Management by Itamar Gilad

Mind the Product

In this talk to ProductTank Cardiff product management coach and one-time Google product manager Itamar Gilad looks at how to deal with uncertainty through lean product management. Itamar starts with a story from his former company Google and how it has dealt with social networking over the years. Google had a social networking service called [.]. Read More.

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Cluing the C-Suite

The Product Guy

Many people in senior management do not understand the role of product management. There are some great strategies you can use to overcome this particular challenge. Watch and learn more from product management expert, Benny Reich.

Strategy 221
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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money.

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Personas: A Waste Of Money And Time

The Product Coalition

There’s going to be a lot of designers, marketers, and product managers reading this and thinking to themselves, ‘what the hell is he talking about?’, and given the widespread use of personas in business today, such a reaction isn’t surprising. However, just because something is done by a lot of businesses and the people within them, that doesn’t make it an effective practice, or the right thing to do.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience

Mind the Product

Startups, scale-ups, and unicorns get all the press – but there are an awful lot more product people working at large organisations. Katie Saindon, Senior Manager of Product Management at GE Healthcare, is one of them. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [.]. Read More.

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How Agile Has Changed Product Management

Roman Pichler

Listen to this article: [link]. Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156
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Announcing my first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

Books 142
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Expedia Group Has a Badass New Vision. It’s Their First One, and It’s Almost Perfect.

The Product Coalition

Did you miss it? The travel tech giant just touched down with a brilliant new vision. It’s arguably their first one ever. Let’s take a look Continue reading on Product Coalition ».

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz

Mind the Product

In this November 2020 #mtpcon Digital session, Cheryl Platz, a multimodal design expert and author of Design Beyond Devices, shares a framework for capturing customer context and deepening your understanding of customers inspired by her time in improvisational theatre. Cheryl gets us thinking about the answers to questions such as: Is your customer experience straining at the [.].

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Demystify the Clubhouse Craze in Japan

freshtrax

Towards the end of January 2021, about a week after the new president of United Status completes his inauguration, there began a huge boom in the Japanese internet sphere. To be more precise, starting January 25th PST or January 24th local time, an influx of people in Japan flooded into an app called Clubhouse. Within a week’s time period, Clubhouse became one of the hottest apps in Japan.

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What Can Domino’s Teach Product Managers?

The Accidental Product Manager

What does the future hold for Domino’s? Image Credit: Mr. Blue MauMau. Anyone who went to university knows all about Domino’s. After a late night of studying, they were the ones that we’d all call to have a hot and tasty pizza delivered to us. What a lot of us may not know is that it was Domino’s that first made pizza popular in the U.S. back in the 1960’s.

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Eleven Quotes to Keep Your Organisation Product Focused

The Product Coalition

Don’t read them once and forget them. Live them. Continue reading on Product Coalition ».

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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“Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products

Mind the Product

Who people are, their age, gender and habits tell us nothing about their needs. In this post, I’ll explore the idea that it’s when we examine the job they want our product to do that we really learn about these different things. In a competitive environment, the reasons why people choose our product over others [.]. Read More. The post “Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products appeared first on Mind the Product.

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How we Doubled our Valuable Product Releases by Adopting Shape Up

UserVoice

Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer. Realizing (and admitting) we’d failed to maintain focus on one of the most important goals of any software organization was the harsh wake-up call our organization needed.

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5 Truths of Building a Product Launch Strategy

Amplitude

A lot of teams obsess about getting everything perfect for product launch day. There are bugs to iron out and blog posts to write. There are marketing emails to assemble. It all amounts to a lot of mental Olympics at the end of a long development cycle. All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event.

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Five Under-Appreciated Aspects of Product Leadership

The Product Coalition

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check it out! As someone who’s been fortunate enough to have coached dozens of Product Leaders and have walked in their shoes, I have found that there are several under-appreciated ways things change when you move into a product

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Human-Centered Philosophy That Transcends

dscout People Nerds

30+ years of making experiences more intuitive, natural, and delightful—Ed Halpern of AbbVie on carrying a human-centered ethos across contexts and questions.

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What To Do In Your First 90 Days As A Product Growth Manager?

Userpilot

Product management roles have experienced steady growth in recent years. The role of a Product Growth Manager (also Growth Product Manager) is an extension of the role to keep up with the evolving industry trends. The interest in the role has been growing rapidly over the last 5 years, which reflects the general trend of Product-Led Growth. Source: productled.org.

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Growing Sales in a Product-Led Company

ProductPlan

The move towards product-led growth is on the rise, in part because potential customers increasingly prefer to experience a product or service first-hand before committing rather than read about (or be told by sales or marketing) the perceived value. Of course, customers heading straight for the product has a pretty significant impact on sales organizations.

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Product Owner Anti-Patterns from Job Ads

The Product Coalition

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. Yesterday, I analyzed 60-plus randomly selected job ads from the UK, the US, and Germany for that purpose. Learn more about what makes job ads such a treasure trove with the following 23 Product Owner anti-patterns. ??

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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My first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

Books 105
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A Contrarian’s Perspective on Agile Mindset, Behaviors, Culture

Johanna Rothman

We often hear that agile is a mindset. That we need to change our thinking to use agility. Is that correct? That you need to change how you think first, before anything else? I can think I change my mindset all day long. However, I don't change until I change my actions, my behaviors. That's because a mindset is your intention, not what you do. Behaviors are what we do.

Agile 102
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Beyond CSAT: How customer satisfaction metrics are changing

Intercom, Inc.

This week on Inside Intercom, we’re focusing on customer satisfaction: how it’s evolving, why that matters, and what you need to do about it. If you’re in the business of supporting customers, one measurement probably looms large over everything else: the customer satisfaction, or CSAT, score. . CSAT has been the primary metric for gauging customer happiness for some time now, and is often used as the one all-encompassing number that translates whether your support team is performing or not into