Sat.Feb 10, 2018 - Fri.Feb 16, 2018

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Report templates for less status meetings

Folding Burritos

In my previous post , I described a way to think about our internal product communications, and how that can help us optimize our time and make us more effective as Product Managers. The main goal was to show that by thinking about what , when and to whom we need to communicate , we can find different ways to get the message across without spending so much time on it.

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Learn and apply these leadership traits in an afternoon

Lead on Purpose

When you think about the leaders you respect and admire, you see qualities that make them great. This can be inspiring or disheartening, depending on your current state of mind.

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Stop Validating & Start Co-Creating

Product Talk

Meet Sally and Pam. Sally is a product manager, Pam a user experience designer, and they are working on a new mobile app. They’ve conducted customer interviews , defined their MVP , and are now working through the initial designs. Even though their MVP will only include a fraction of their near-term vision, Pam wants two weeks to work through the design of the near-term vision, as she’s worried if they build piece by piece, they’ll end up with a Frankenstein user experience.

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Erika Hall on the importance of conversation in design

Intercom, Inc.

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Creating Good Roadmaps: 6 Practical Steps for Product Leaders

Mind the Product

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. But there has been surprisingly little written about a product leader’s role in the process. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

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UX Research System – How We Introduced It To Our Design Method?

UX Studio

Here’s the thing: the fact that you do UX research is only the first step in creating a bulletproof UX design method. What needs to come after that, however, is creating a commonly accepted research system, where information is stored in a consistent and searchable way. In this post, I share with you the story of creating our own research system. .

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Make Sales & Product meetings a win-win

Intercom, Inc.

There are two truths about sales and product. One, salespeople hate when deals stall because their product is missing a vital feature. Two, product people hate building features no one uses. A strong sales and product feedback loop avoids both scenarios. As your sales team scales and plays a larger role in representing the voice of your customers, an open line of communication aligns your product strategy with your addressable market.

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The Fundamentals of Building Better Data Products

Mind the Product

Data is the world’s most valuable resource, according to The Economist, and the companies that primarily deal in data – Google, Amazon, Facebook and the like – are among the most valuable in the world. Data and data products have been part of my professional career for a long time – from advising telco providers on how to use data to create new business some 10 years ago to my present-day role as chief data economist at digital transformation specialist Inovex, helping clients

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Update: I’m joining Andreessen Horowitz!

Andrew Chen

Hi readers, Big update: I’m joining Andreessen Horowitz as a general partner! Starting in April, I’m returning to my roots to invest in and help grow the next generation of startups. I’ll be focused on consumer startups, bottoms up SaaS, marketplaces, and more – utilizing my expertise in growth to launch and scale new companies. Incredibly excited.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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From Getting Started in Product to Taking that Next Step #jobs

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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What makes Intercom different, and better, for Product people

Intercom, Inc.

A couple of weeks ago myself and some of my team sat down to talk about how we could attract some of the best people around to join our Product team. We felt that Intercom was truly a special opportunity, but many people didn’t know that. As one of our leaders, and someone who joined very early and watched us grow and change, I do believe that Intercom is different, that Intercom is special.

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Life Beyond Google Analytics: Pick the Best Tools for the job

Mind the Product

Google Analytics as Your Default Platform? Sure, if it’s 2010… A product manager’s role as an analyst is sometimes forgotten or not recognized. As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings.

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Betterment Tested Three Performance Management Systems So You Don't Have To

First Round Review

As Founder and CEO of Betterment, Jon Stein realized startups can't just establish one way to measure employee performance — they have to continually iterate as they grow. Here's how to do it well.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Are you on the path to product excellence?

ProductBoard

Every day I talk to product makers. Some have many years of experience, others are just starting. Some lead large teams, others are a team of one. Some have “product” in their title, others work in design, marketing, engineering. By now, I’ve talked to thousands of them and I’ve noticed that the most successful product makers share characteristics that put them on a different path, a path to.

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SaaS marketing 101: marketing for growth and survival

Intercom, Inc.

There’s one thing all wilderness survivors have in common: they didn’t get eaten by a bear. The only way to make sure your customers see your message is to understand their behaviors and mindset. There’s a strong parallel between surviving in the wild and starting a business. You’ll either find customers and get them to pay you, or your business will fail and your idea will die.

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Tom-Tom Erik Isaksen – Disrupt Yourself or Die

Mind the Product

Tom-Tom Erik Isaksen is the head of product, Norway, at Telia , a telecom service provider. He leads a department called Division X at Telia which creates next-generation concepts that are validated and adopted into the business lines. Speaking at Product Tank Oslo , he starts off saying: “Division X is building a whole new product in the engineering division.

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Attack of the Post-It Notes

The Product Coalition

Product managers, consider this a warning… It started slowly. There was no warning, no call to arms, no time to prepare. This was not your typical invasion. It was, in fact, a systematic attempt to burrow under the surface and quietly take hold, like the tendrils of a plant as it climbs up a tree, like the spider which weaves a web knowing the flies will come.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How Much Technical Debt is Too Much?

Clever PM

Let’s face it, technical debt is something that every Product Manager has to deal with on a constant basis — whether it’s making snap decisions that unblock your team so that they can keep working, short-cutting an ideal architectural solution because you have time-to-market pressures, or deciding to put off working on bugs found after […].

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What to expect: Your first few months as an engineer at Intercom

Intercom, Inc.

The offer email I received from Intercom ended with the line “Join us to do the best job of your career” My first thought was that it’s quite a bold statement, which creates a lot of expectations. I was curious to see how the company ensures that every new engineer has the opportunity to do the best job of their career, and how that would translate to my personal growth and everyday life in Intercom.

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Inge Andre Sandvik – Adventures in Product and Entrepreneurship

Mind the Product

#MusicMonday at ProductTank Oslo saw co-founder Inge André Sandvik take center stage to talk about one of his entrepreneurial adventures. Inge has had a long and varied professional background (including Telenor and Opera Software) before spearheading Soundrop as a CEO and co-founder. Inge relates how the idea behind Soundrop came to be, the early building blocks of success, and the challenges that came along.

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Survey: How do you prioritize your SaaS product roadmap?

The Product Coalition

Post-it notes?—?prioritization hell? We’re kicking our first 2018 research project with a very hot topic for SaaS product folks?—?prioritization. Join in right here: SaaS Prioritization Survey 2018 We’d love to hear how top SaaS companies decide what gets onto their product roadmap; how do they balance bug fixes, product improvements and feature requests?

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The Indispensable Document for the Modern Manager

First Round Review

To build the strongest teams from the get-go, PatientPing Co-founder and CEO Jay Desai has written the definitive user guide — on himself. Read on to see how his tactical framework creates the bedrock for productive employee/manager relationships.

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Birst Named to Constellation ShortList™ for Cloud-Based Business Intelligence and Analytics Platforms for 4th Straight Time

Birst BI

Today, Constellation Research , a leading technology research and advisory firm based in Silicon Valley, announced that Birst, an Infor company, for the fourth consecutive time, has been named to the Constellation ShortList for Cloud-Based Business Intelligence and Analytics Platforms. The Constellation ShortList recognizes leading Cloud BI solutions that help companies gain deep, contextual insights from combinations of internal and external data.

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PEDs to Boost Your Compliance Program

Revulytics

I know what you’re thinking: “PEDs?? Are you trying to get us banned from international competition??” Quite the opposite. First, let’s start with our definition of PED: Performance Enhancing Data. Now let’s add some context: effective software license compliance programs need reliable data – accurate, validated identification of infringing organizations – and Revulytics can help.

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Don’t Show Your Work to Customers.

The Product Coalition

If you’re an original leader, someone with a vision who can move from idea to action, then you, like me, must fight the urge to put all the “how-to” magic of what you make in the middle of the product experience. Customers will never see a lot of work that goes into making a product or service. Small decisions that may have been debated by a team, the fruit of which you see people enjoy, is enjoyed without the knowledge of your effort.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How Can Product Managers Get Kids To Buy Groceries?

The Accidental Product Manager

How to get millennials to buy groceries Image Credit: Britt-knee. If you were the product manager for a grocery store, you wouldn’t think that you’d have to worry about getting young people to come into your store and buy things, would you? I mean, we all need the food products that grocery stores sell. Traditionally people have always shopped for food the same way: they made up a list, they came to the store, and they bought everything that was on their list.

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Dear Strategy: 037 Getting Buy-In For Your Strategy

Dear Strategy

On this week’s episode, host Bob Caporale answers the following question: Dear Strategy: “How do you get buy-in from everyone in the strategic vision for your product?”. Read the full blog post. Original Music by Bob Caporale. The post Dear Strategy: 037 Getting Buy-In For Your Strategy appeared first on Dear Strategy Podcast.

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Cognitive bias–and other innovation observations for product managers Feb 16, 2018

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 25 cognitive biases and how product managers can use them to their advantage. It’s important to recognize your own cognitive bias, especially when identifying new ideas and features for a product. The cognitive biases of others can also be leveraged for your gain.