Sat.Mar 19, 2022 - Fri.Mar 25, 2022

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Abstraction 101?—?Simplify the Complex

The Product Coalition

Abstraction 101?—?Simplify the Complex And Tell Your Story… The most abstracted form of the Harry Potter Series If your friend asks you the plot of Harry Potter what would you tell? Surely, you will not include the fact that Harry fought the Hungarian Horntail in the Triwizard Tournament, or that Sirius Black was Harry’s godfather. Most likely, your narrative is likely to revolve around Harry and Voldemort.

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23 Tactical Company Building Lessons, Learned From Scaling Stripe & Notion

First Round Review

From Stripe to Notion, Cristina Cordova has worked on some of the biggest products in tech. Now a Partner at First Round, she shares tactical tidbits on what she’s learned about about scaling companies and shaping your career.

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Mobile App Retention and Loyalty: 2022 Customer Engagement Benchmarks

Alchemer Mobile

While customer acquisition, ratings and reviews, and social proof are externally-visible success indicators of a brand, mobile app retention plays the biggest role in increased customer lifetime value and improved ROI. In 2021, brands talked to more of their consumers than ever before, while clearly shifting their strategies toward retention. As a result, they produced extreme year-over-year gains.

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New at Intercom: Hear all about the next generation of customer engagement

Intercom, Inc.

Intercom was born out of a simple idea – to make internet business personal. And ever since that first release over 10 years ago, we’ve stayed true to that mission. But the technology, market, and customer needs have evolved since then, and for businesses to thrive, they need next-generation tools that are purpose-built to meet these evolving needs.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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3 tips for a more successful discovery phase

Mind the Product

Delivering products is about high-performing teams building the right things and building them right. To get that right, the discovery phase is a critical part of bringing a new product or feature to market. Read on for three tips on making the discovery phase a success. [.] Read more » The post 3 tips for a more successful discovery phase appeared first on Mind the Product.

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QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks

Alchemer Mobile

Subcategories: Restaurant, Food Services. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.).

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

We’ve just wrapped up an incredible day of New at Intercom , our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products. If you were there, you know first-hand how much news we shared throughout the event. If you weren’t, you’re probably wondering what you missed – read on to discover the biggest highlights from New at Intercom.

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Building products in Fintech – Deepika Adusumilli on The Product Experience

Mind the Product

Since January 2020, Fintech has seen a 337% increase in active users. We spoke with Deepika Adusumilli, Senior Vice President, Product Management at King to hear more about what it's like to have a product role in this fast-growing sector. [.] Read more » The post Building products in Fintech – Deepika Adusumilli on The Product Experience appeared first on Mind the Product.

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Coaching vs. Mentoring

svpg

To continue on with the coaching series, one question that frequently comes up is the difference between coaching and mentoring? Is there even a meaningful difference? I don’t know if there’s any definitive authority on these terms, but many years ago I was taught the Bill Campbell view on this question, and I have used. View Article. The post Coaching vs.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The State of Mobile Consumer Engagement 2022

Alchemer Mobile

Our annual deep dive into mobile consumer engagement. Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices.

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Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups

The Product Coalition

Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. The conventional wisdom has been that startups, just like the Fortune 500 companies, need to think about vertical integration, identifying their core competencies quickly, thereby identify areas that the startup needs to focus on in-house versus partnering/out

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Incorporating integration into your product strategy

Mind the Product

The most successful product managers in this fragmented, SaaSified world will be the ones who understand how to define cross-product user experiences. Here are some ways you can effectively incorporate this into your product strategy. [.] Read more » The post Incorporating integration into your product strategy appeared first on Mind the Product.

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Make the most of every customer interaction with the Engagement OS

Intercom, Inc.

In a digital world, any business can sell anything to anyone. This ability to shift models, create product lines, and push them out to customers rapidly has changed everything. Which makes customer experience (CX) the most important differentiator and success factor your business has. Today, 80% of organizations are expecting to compete mainly based on CX.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Game Product Managers Get Ready For Mobile Phones

The Accidental Product Manager

The next big market for games will be on mobile phones Image Credit: Vain Shame. At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. In the past, when these people were away from home, they couldn’t play their games.

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F.E².A.R.?—?A Product Framework from Concept to Delivery: Part 1

The Product Coalition

F.E².A.R.?—?A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. Introspection into many products and their success levels demonstrated successful outcomes often had all of the following levers tuned optimally: “Fast, Economical, Accurate, and Reliable.

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Our bot workforce by David O’Brien

Mind the Product

In this ProductTank Cork talk, David O’Brien, Director of Automation Experience and Centre of Excellence at Dell Technologies, gives insight into the bot workforce, also known as robot process automation. [.] Read more » The post Our bot workforce by David O’Brien appeared first on Mind the Product.

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Collaborate About Product

The Product Guy

It’s time to accelerate your product process. Watch and learn more from product management expert, Meghan Nesta.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Key to Behavior Change is Identity Change

Nir Eyal

One of the most effective ways to change your behavior is to change your identity. I don’t mean joining the CIA or a witness protection program, or adopting an alter ego. I mean, rather, changing the way you see yourself. The post The Key to Behavior Change is Identity Change appeared first on Nir and Far.

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How to Develop a Fintech App: Features, Trends, and Costs

The Product Coalition

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. There is no surprise that the fintech industry is growing fast and more people are downloading financial apps.

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Successful B2B product management

Mind the Product

In this Ask me Anything (AMA) session for Prioritised members, our line-up of experts shared their thoughts and insights on being successful in B2B product management. [.] Read more » The post Successful B2B product management appeared first on Mind the Product.

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3 mistakes CEOs and CFOs make when investing in innovation

Strategyzer

Investing in innovation isn’t the same as making traditional investments in your business. So when you apply the same thinking, it just doesn’t work. Three of the top mistakes we see CEOs and CFOs make when investing in innovation are asking innovation teams to write business plans, thinking they can pick the winning innovation projects and refusing to retire projects that aren’t working.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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7 icebreaker games to help your team build authentic connections

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Strong team cohesion – how bonded people feel to one another – is a key element for success in distributed teams. Icebreakers can be an effective way to help teams get to know each other and feel more comfortable collaborating. It’s important to choose the right icebreaker for your team.

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Who is Leading the Product? Product Management vs. Product Ownership

The Product Coalition

If you’re into building up or developing an organisation or you’re deep into agile coaching, sooner or later you might come around the question for a Product Manager and/or a Product Owner. Based on what you read they complement each other, belong together, or even exclude each other. With time and experience in companies of different sizes, I have come to the conclusion that there is no universal solution.

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SUNDAY REWIND: The only product metric that matters

Mind the Product

In this Sunday Rewind episode, Josh Elman guides us through all the data noise to provide the only metric that matters. [.] Read more » The post SUNDAY REWIND: The only product metric that matters appeared first on Mind the Product.

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How product teams can leverage communities to drive product growth and engagement

ProductBoard

We hear a lot about the importance of customer-centricity these days. Customer-centricity encompasses the practices, habits, processes, and supporting systems that allow organizations to deliver products that meet customer needs in a particularly delightful way. Great products must address real customer needs. If they don’t, they are doomed to fail.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Webinar replay: Gocious product roadmap management

Gocious Blog

There are plenty of product roadmap tools out there today. Still, our research has shown there is a clear need to improve product roadmaps to ensure teams of teams are aligned, the entire portfolio meets strategic business objectives, and there is efficiency in re-using components and increasing innovation. Many roadmap platforms today: Organize teams around one product at a time, not your entire portfolio.

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Increasing The Accuracy of Predictive Model with Stacked Ensemble Techniques: A Healthcare Example

The Product Coalition

Cancer Predictive models have long been used to improve early diagnosis and better identify ideal treatment and monitoring. Terms “XGBoost” or “Convolution Neural Networks” which used to be only used by computer science Ph.Ds are now part of the vocabulary of CXOs and frontline clinicians who want to take advantage of the higher performance computing and advances in genomics & bio markers to help better patient outcomes.

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Experimentation for product teams: Part 1

Mind the Product

Experiments allow us to measure the impact of our products and determine what works and what doesn’t. They should be a quick and inexpensive way for product managers to validate and prioritise their ideas. In the first of this two-part series we’ll dig into the types of experimentation product managers can use and reveal some [.] Read more » The post Experimentation for product teams: Part 1 appeared first on Mind the Product.