Sat.Mar 19, 2022 - Fri.Mar 25, 2022

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Abstraction 101?—?Simplify the Complex

The Product Coalition

Abstraction 101?—?Simplify the Complex And Tell Your Story… The most abstracted form of the Harry Potter Series If your friend asks you the plot of Harry Potter what would you tell? Surely, you will not include the fact that Harry fought the Hungarian Horntail in the Triwizard Tournament, or that Sirius Black was Harry’s godfather. Most likely, your narrative is likely to revolve around Harry and Voldemort.

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23 Tactical Company Building Lessons, Learned From Scaling Stripe & Notion

First Round Review

From Stripe to Notion, Cristina Cordova has worked on some of the biggest products in tech. Now a Partner at First Round, she shares tactical tidbits on what she’s learned about about scaling companies and shaping your career.

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Collaborate About Product

The Product Guy

It’s time to accelerate your product process. Watch and learn more from product management expert, Meghan Nesta.

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Mobile App Retention and Loyalty: 2022 Customer Engagement Benchmarks

Alchemer Mobile

While customer acquisition, ratings and reviews, and social proof are externally-visible success indicators of a brand, mobile app retention plays the biggest role in increased customer lifetime value and improved ROI. In 2021, brands talked to more of their consumers than ever before, while clearly shifting their strategies toward retention. As a result, they produced extreme year-over-year gains.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Building products in Fintech – Deepika Adusumilli on The Product Experience

Mind the Product

Since January 2020, Fintech has seen a 337% increase in active users. We spoke with Deepika Adusumilli, Senior Vice President, Product Management at King to hear more about what it's like to have a product role in this fast-growing sector. [.] Read more » The post Building products in Fintech – Deepika Adusumilli on The Product Experience appeared first on Mind the Product.

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Do Contractors Influence Teams Positively or Negatively?

The Product Coalition

What do we know about having contractors on product & engineering teams? Continue reading on Product Coalition ».

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QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks

Alchemer Mobile

Subcategories: Restaurant, Food Services. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.).

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3 tips for a more successful discovery phase

Mind the Product

Delivering products is about high-performing teams building the right things and building them right. To get that right, the discovery phase is a critical part of bringing a new product or feature to market. Read on for three tips on making the discovery phase a success. [.] Read more » The post 3 tips for a more successful discovery phase appeared first on Mind the Product.

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

We’ve just wrapped up an incredible day of New at Intercom , our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products. If you were there, you know first-hand how much news we shared throughout the event. If you weren’t, you’re probably wondering what you missed – read on to discover the biggest highlights from New at Intercom.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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377: Get your product’s go-to-market strategy right – with Karthik Suresh

Product Innovation Educators

What product managers need to know about launching products. Today we are talking about go-to-market planning and what is involved in planning the launch of products. Helping us learn about this is Karthik Suresh. He is a technology product leader who has led teams as founder, early hire, and executive at companies including Facebook, Craft.co, and KCG holdings.

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The State of Mobile Consumer Engagement 2022

Alchemer Mobile

Our annual deep dive into mobile consumer engagement. Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices.

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Incorporating integration into your product strategy

Mind the Product

The most successful product managers in this fragmented, SaaSified world will be the ones who understand how to define cross-product user experiences. Here are some ways you can effectively incorporate this into your product strategy. [.] Read more » The post Incorporating integration into your product strategy appeared first on Mind the Product.

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Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups

The Product Coalition

Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. The conventional wisdom has been that startups, just like the Fortune 500 companies, need to think about vertical integration, identifying their core competencies quickly, thereby identify areas that the startup needs to focus on in-house versus partnering/out

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Coaching vs. Mentoring

svpg

To continue on with the coaching series, one question that frequently comes up is the difference between coaching and mentoring? Is there even a meaningful difference? I don’t know if there’s any definitive authority on these terms, but many years ago I was taught the Bill Campbell view on this question, and I have used. View Article. The post Coaching vs.

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Make the most of every customer interaction with the Engagement OS

Intercom, Inc.

In a digital world, any business can sell anything to anyone. This ability to shift models, create product lines, and push them out to customers rapidly has changed everything. Which makes customer experience (CX) the most important differentiator and success factor your business has. Today, 80% of organizations are expecting to compete mainly based on CX.

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Our bot workforce by David O’Brien

Mind the Product

In this ProductTank Cork talk, David O’Brien, Director of Automation Experience and Centre of Excellence at Dell Technologies, gives insight into the bot workforce, also known as robot process automation. [.] Read more » The post Our bot workforce by David O’Brien appeared first on Mind the Product.

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F.E².A.R.?—?A Product Framework from Concept to Delivery: Part 1

The Product Coalition

F.E².A.R.?—?A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. Introspection into many products and their success levels demonstrated successful outcomes often had all of the following levers tuned optimally: “Fast, Economical, Accurate, and Reliable.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Game Product Managers Get Ready For Mobile Phones

The Accidental Product Manager

The next big market for games will be on mobile phones Image Credit: Vain Shame. At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. In the past, when these people were away from home, they couldn’t play their games.

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3 mistakes CEOs and CFOs make when investing in innovation

Strategyzer

Investing in innovation isn’t the same as making traditional investments in your business. So when you apply the same thinking, it just doesn’t work. Three of the top mistakes we see CEOs and CFOs make when investing in innovation are asking innovation teams to write business plans, thinking they can pick the winning innovation projects and refusing to retire projects that aren’t working.

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Successful B2B product management

Mind the Product

In this Ask me Anything (AMA) session for Prioritised members, our line-up of experts shared their thoughts and insights on being successful in B2B product management. [.] Read more » The post Successful B2B product management appeared first on Mind the Product.

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How to Develop a Fintech App: Features, Trends, and Costs

The Product Coalition

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. There is no surprise that the fintech industry is growing fast and more people are downloading financial apps.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Key to Behavior Change is Identity Change

Nir Eyal

One of the most effective ways to change your behavior is to change your identity. I don’t mean joining the CIA or a witness protection program, or adopting an alter ego. I mean, rather, changing the way you see yourself. The post The Key to Behavior Change is Identity Change appeared first on Nir and Far.

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7 icebreaker games to help your team build authentic connections

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Strong team cohesion – how bonded people feel to one another – is a key element for success in distributed teams. Icebreakers can be an effective way to help teams get to know each other and feel more comfortable collaborating. It’s important to choose the right icebreaker for your team.

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SUNDAY REWIND: The only product metric that matters

Mind the Product

In this Sunday Rewind episode, Josh Elman guides us through all the data noise to provide the only metric that matters. [.] Read more » The post SUNDAY REWIND: The only product metric that matters appeared first on Mind the Product.

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Who is Leading the Product? Product Management vs. Product Ownership

The Product Coalition

If you’re into building up or developing an organisation or you’re deep into agile coaching, sooner or later you might come around the question for a Product Manager and/or a Product Owner. Based on what you read they complement each other, belong together, or even exclude each other. With time and experience in companies of different sizes, I have come to the conclusion that there is no universal solution.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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What Is The Rule of 40 In SaaS And Why Does It Matter?

Userpilot

Did you know that the rule of 40 is one of the best indicators of success in SaaS companies? While there are multiple success metrics that vary in importance from one business to the other, certain metrics are generally accepted as indicators of success. The best test of your SaaS management teams is arguably how well they are able to sustain high shareholder returns as the company grows.

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How product teams can leverage communities to drive product growth and engagement

ProductBoard

We hear a lot about the importance of customer-centricity these days. Customer-centricity encompasses the practices, habits, processes, and supporting systems that allow organizations to deliver products that meet customer needs in a particularly delightful way. Great products must address real customer needs. If they don’t, they are doomed to fail.

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Experimentation for product teams: Part 1

Mind the Product

Experiments allow us to measure the impact of our products and determine what works and what doesn’t. They should be a quick and inexpensive way for product managers to validate and prioritise their ideas. In the first of this two-part series we’ll dig into the types of experimentation product managers can use and reveal some [.] Read more » The post Experimentation for product teams: Part 1 appeared first on Mind the Product.