Intercom, Inc.

FEBRUARY 5, 2018

A few years ago I came out of a meeting with my product manager where we talked about the next feature we should build. At the time there was a lot of hype around Foursquare-like location sharing apps. We worked for a social network so we had to build something like that as well. Needless to say, we didn’t have a clear product strategy. To take my mind off things I opened my RSS reader and a post called “ Product strategy means saying no ” caught my eye.

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Blog Product Strategy Strategy Startups 217

The Secret PM Handbook

FEBRUARY 9, 2018

(This is the second post in my series about using product knowledge to create better sales enablement and jumpstart a repeatable sales process. Read the first post, on the overall topic.). “I Need Better Leads!” Does your salesforce complain “We don’t get enough leads from Marketing, and the leads we get aren’t any good?”. I’ve heard this a lot from sales teams.

Data Visualization 186

Data Visualization Reporting Tools Research Software User Testing 186

bpma ProductHub

FEBRUARY 4, 2018

By Jennifer Gridley – As we approach Valentine’s Day, some may be enjoying The Spice Girls’ 1996 hit for its romantic message. But since this is the BPMA, we’re thinking about the oft-merged roles of Product Manager (PM) and Product Owner (PO). And we’re not alone. On January 23rd, Pragmatic Marketing hosted a webinar entitled “Six Ways Product Management’s Role Will Change in 2018.

Product Manager 171

Product Manager Product Management Customer Experience Differentiation 171

Roman Pichler

FEBRUARY 6, 2018

The Product Leadership Conundrum. As the person in charge of a product, you are responsible for achieving product success. But you can’t accomplish it on your own and rely on the development team and stakeholders. Their contributions are vital to design, implement, provide, and support a successful product. At the same time, you can’t tell the individuals what to do or assign tasks to them, and you are typically not in a position to offer incentives, like a bonus or pay rise.

Weak Development Team 158

Weak Development Team Technical Review User Testing Workshop 158

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Intercom, Inc.

FEBRUARY 6, 2018

Onboarding new employees is a hard process to do well. You might think of onboarding as something you just have to check off your list, but it’s easy to forget that things which are second nature to you are totally new and unknown to someone that’s just started. I joined Intercom a few months ago as an engineering manager and onboarding for the first time in a while made me realize some things I hadn’t before.

Engineering 203

Engineering Positioning Education Vision 203

Mind the Product

FEBRUARY 8, 2018

I think of high-performing teams like a personal best on a run: they don’t happen overnight or by accident, but they’re worth it. As product managers, we’re often on point for building team culture. And we really feel the benefit of it when teams are working well together: a team that can move fast, understand each other and make effective decisions is a team that ships and iterates faster than a team full of people who struggle to understand each other or the outcomes they’re trying to reach.

Feedback Software 150

Feedback Software Books Events Positioning 150

Daniel Elizalde IoT Blog

FEBRUARY 9, 2018

Josh Pederson, Director of Product Management at Ayla Networks shares his approach to managing Ayla’s IoT Cloud Platform. Subscribe on iTunes | Android | Stitcher | Tunein | Google Play Topics we discussed in this episode: Josh shares his background, and how he arrived at where he is today. Josh talks about the Ayla platform […] The post IoT Product Leadership – Episode 01: Cloud Platforms and the IoT Wild West appeared first on TechProductManagement.

Leadership 128

Leadership Product Manager Product Management Management 128

Intercom, Inc.

FEBRUARY 8, 2018

More than 50 years ago graphic designers realized that having shared underlying rules when creating a bunch of related objects, a design system, was a smart idea. But in today’s world there’s tension between a very broad general purpose design system and an in-house design system for a given company that’s very specific and tailored to them – like our Full Stack Design System , for example.

Feedback Software 191

Feedback Software Customer Experience User Experience User Testing 191

First Round Review

FEBRUARY 6, 2018

For four years, Mike Brown oversaw all aspects of Uber's business in Asia. Now he's sharing what startups can learn from his experience to go big.

Startups 111

Startups Management Management 111

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Data Visualization

Mind the Product

FEBRUARY 7, 2018

In this talk from ProductTank San Francisco Chris Abad, who’s currently VP of product and design at User Testing, shares insights into how bringing together qualitative user research and quantitative data science teams is crucial for companies because it can help them to see the complete picture and inform critical product decisions. Chris shares real-world examples and lessons learned as User Testing established its Product Insights team, a team which is made up of UX researchers, data scientis

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User Testing Data Visualization Product Research UX 131

The Product Guy

FEBRUARY 4, 2018

Congrats to Melissa Perri, this year’s winner of The Best Product Person… And, thank you to everyone who attended the latest roundtable meet-up of The Product Group with Featured Product, Tribute … And our awesome sponsors who make everything possible…

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Events Product Manager Product Management Management 100

Intercom, Inc.

FEBRUARY 9, 2018

Until relatively recently, salespeople were not too enthusiastic about the idea of using live chat for sales. We saw it as taking away our power to prioritize our time for leads and instead gave that power to whoever happens to be online at that moment. But by using live chat to capture and convert leads, that attitude has begun to change rapidly. Traditional sales teams were often taught to pre-qualify their leads before even talking to them.

Customer Experience 188

Customer Experience Inbound Messaging Product Research 188

First Round Review

FEBRUARY 8, 2018

Mike Brown managed all facets of Uber's business in Asia for four years as it went from $0 to billions. Here are his key takeaways for early startups to lay the groundwork for healthy growth.

Startups 111

Startups Management Management 111

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

FEBRUARY 9, 2018

This week’s Product Warrior podcast, supported by Mind The Product, centres on the challenge of “adopting” an established product from previous product management. ProdPad and Mind The Product co-founder Janna Bastow explains how existing products in different growth stages come with additional product challenges compared with greenfield products. Such challenges include: Tech debt.

Customer Experience 99

Customer Experience Roadmap Product Manager Product Management 99

Daniel Elizalde IoT Blog

FEBRUARY 9, 2018

Paul Jauregui, VP of Marketing at Praetorian shares his perspective on incorporating security into the IoT Product Development Lifecycle. Subscribe on iTunes | Android | Stitcher | Tunein | Google Play Topics we discuss in this episode: Paul shares his background and about Praetorian. Paul talks about the biggest challenges companies face when building IoT products.

Leadership 86

Leadership Development Marketing 86

dscout People Nerds

FEBRUARY 5, 2018

Credit Karma’s Yasmine Khan on what museums can teach us about communicating research insights.

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UserInterviews

FEBRUARY 7, 2018

Our very own VP of product, John-Henry Forster, shares his love of running and interviewing users, and what the two have in common.

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Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mind the Product

FEBRUARY 9, 2018

Over the past couple of years, there has been a something of a trend in product management circles for criticizing (or at least challenging) the value of an MBA. As a current MBA candidate, here’s why I think this is misguided. A couple of years ago an article appeared in the Wall Street Journal and elsewhere which highlighted the growth of product management.

Technical Review 92

Technical Review Startups Education Product Research 92

Pragmatic Marketing

FEBRUARY 8, 2018

I wish everyone made decisions rationally. OK, I’d be happy if I could make decisions rationally. Last night while having dinner with my wife I caught myself being irrational … again. We went to our local sports bar at halftime of the Super Bowl. This is a place we eat all the time. The prices are reasonable enough that I just order what I want, without regard to price.

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Reference Blog 70

The Product Guy

FEBRUARY 3, 2018

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

Finance 68

Finance Product Manager Product Management B2B 68

UX Studio

FEBRUARY 6, 2018

Imagine you didn’t have memories. Maybe you suffer from a mixed type of amnesia. You are living in the here and now. You can learn procedures and motor skills. You are cognitively intact so maybe you can still remember facts like the capital of the UK or your address but not your story or not even what happened two seconds ago. Being limited to the present makes people unviable.

User Testing 67

User Testing UX Product Research Research Software 67

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Mind the Product

FEBRUARY 5, 2018

I recently had the opportunity to attend a roundtable discussion for product leaders in London. Under strict observation of the Chatham House rule , the group picked out a host of themes for discussion, and I’ve chosen the four topics which seemed to resonate universally, along with a selection of the considerations mentioned and the approaches people are taking to tackle them.

Weak Development Team 85

Weak Development Team Leadership Data Visualization Customer Experience 85

Good Product Manager

FEBRUARY 8, 2018

Four Healthcare Product Management Trends for 2018. We work with b-to-b product management teams across many industries at SiriusDecisions, but lately we’ve been with more product management teams in companies that are healthcare-focused (e.g. healthcare information technology, medical devices, health analytics) as well as product management teams that have “horizontal” products (e.g. content management) where the organization is targeting healthcare as a key growth area.

Healthcare 60

Healthcare Product Manager Product Management Analytic Tools 60

The Product Coalition

FEBRUARY 8, 2018

Once February hits, is the new year really the new year any more? Tackle your business audits in January! We all know about personal New Year’s resolutions. Go to the gym three times a week. Quit or cut back on smoking or drinking. Carve out more quality time for the family. January is also an ideal time to implement new procedures and strategies to enhance and streamline your business operations in ways that will benefit the bottom line.

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Systems Review Software Review Data Visualization Customer Experience 60

Product Warrior

FEBRUARY 9, 2018

In this weeks Product Warrior podcast titled “Adopting a product” we speak with Janna Bastow co founder of ProdPad. As always a big thank you to Mind The Product and KnowIt for supporting us. Managing a product that has a bunch of customers is not easy, there will be constraints, tech debt and a messy backlog of features with stakeholder expectations.

User Testing 58

User Testing Product Research Customer Experience Roadmap 58

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Mind the Product

FEBRUARY 6, 2018

Product Warrior launches a weekly podcast, supported by Mind The Product, dedicated to supporting product managers in their decision making. The first episode, titled “Thinking big and small”, is out now, featuring guest John Cutler and host Dave Martin, chief product officer at Tes Global. John, a senior product manager and “all-round product junkie”, discusses continuous improvement and explores what improvement means to product managers.

Customer Experience 81

Customer Experience Product Manager Product Management Management 81

Good Product Manager

FEBRUARY 8, 2018

Four Healthcare Product Management Trends for 2018. We work with b-to-b product management teams across many industries at SiriusDecisions, but lately we’ve been with more product management teams in companies that are healthcare-focused (e.g. healthcare information technology, medical devices, health analytics) as well as product management teams that have “horizontal” products (e.g. content management) where the organization is targeting healthcare as a key growth area.

Healthcare 60

Healthcare Product Manager Product Management Analytic Tools 60

The Product Coalition

FEBRUARY 8, 2018

The 10 Thorniest Problems In Product (And The Solutions That Successful Companies Are Using To Tackle Them) As research for my upcoming fourth book, I’ve been interviewing dozens of product leaders and creators. Combined with what we learned from writing Product Leadership the patterns are becoming increasingly obvious: Product teams around the world are all encountering the same handful of problems.

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Research Software Feedback Software Analytic Tools User Testing 60