ProductBoard

APRIL 18, 2019

Product management as a whole is currently evolving, and many companies are still trying to clearly define the role in their organizations. In the past, PMs were often primarily responsible for technical and project management duties as strategic decisions about the product were led by sales or engineering. However, as companies begin to compete on product experience, product managers are leading.

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ProductPlan

APRIL 16, 2019

Are we there yet? This is a difficult question to answer when no one agrees on where exactly “there” is. In an Agile world full of cloud-based solutions, there’s no shrink-wrapped container full of widgets that truly signifies completion. And, there’s always an opportunity to ship code that is far from a “finished” product. That’s why agreeing on what we call the “Definition of Done” is of critical importance to achieving a consensus on when projects, initiatives, and features are actually compl

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Definition User Testing Software Review Technical Review 86

The Product Coalition

APRIL 14, 2019

Putting the Focus on Frameworks Rather Than Outcomes In my post about Product Thinking vs. Project Thinking , I highlight the differences between the two mindsets. Fundamentally, project thinking is about outputs and timelines while product thinking is focused on outcomes and solutions. And while there are instances where project management is critical, applying project thinking (or project management) to the entire lifecycle of product development is incredibly problematic.

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Weak Development Team Agile Product Research Customer Experience 96

ProductPlan

APRIL 18, 2019

Ask any SaaS company about their key metrics, and growth will inevitably come up quickly. Whether they’re exceeding expectations or falling short, how many users being added is an inevitable focus area for the entire organization, and product managers are often tasked with growth-related responsibilities. But for SaaS businesses to achieve sustainable growth, they can’t focus solely on bringing on new customers.

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Analytic Tools Customer Experience User Testing Technical Review 102

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

Intercom, Inc.

APRIL 15, 2019

One of the product design principles we have at Intercom is “What you ship is what matters.” But what do you ship? It’s a fundamental question that every product designer needs to ask themselves. Click to enlarge. There are three potential answers: “I ship design.”. “I ship a product.”. “I ship a business outcome.”. Designers who say that they ship design might often feel frustrated.

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Research Software Engineering Product Research Presentation 200

Mind the Product

APRIL 19, 2019

It may be obvious, but defining your strategy, goals, and mission is something we all need to have rooted at the heart of everything we do – but it’s very easy to get pulled in countless different directions while we try to deliver against these. In this talk at MTP Engage Manchester, VP of Digital Services at Native Instruments Nicholas Goubert reminded us of the importance of getting your hands dirty – whether by surfing, by building old bikes, or by getting involved with the overa

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Product Strategy Strategy Vision Roadmap 169

The Product Guy

APRIL 16, 2019

There are so many paths into product management and so much to learn from all of them. Some great takeaways from Alisa’s journey. Watch as we learn more from product management expert, Alisa Warshawski.

Product Manager 153

Product Manager Product Management Management Management 153

Intercom, Inc.

APRIL 16, 2019

As your sales organization scales up, there’s one function that becomes crucial to your ability to drive revenue efficiently – sales operations. Until Xerox created the first team in the 1970s, sales operations didn’t exist. Fifty years later, it’s still one of the hardest functions to nail. On the surface, their mission is simple: enable the sales organization to run better and faster.

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Roadmap Engineering Customer Experience Development 177

Userzoom

APRIL 16, 2019

Frowned upon at the movies, beloved in research. Welcome to our UX 101 education series about the different types of studies and research methodologies you can use with the UserZoom platform. In this article we will introduce readers to the exciting world of think out loud (TOL) studies! What is a Think Out Loud (TOL) study? TOL is a study that is used to get verbal feedback from participants.

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User Testing Customer Feedback Customer Experience Product Research 116

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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

Management

Mind the Product

APRIL 18, 2019

The rollercoaster ride that is product development is inherently chaotic and ever-changing. So, as process-oriented professionals, we product managers look to the structure and predictability of a scientific approach for certainty. Our inputs into such a scientific approach, however, are based on assumptions – either individual or corporate – that contain significant amounts of uncertainty.

Data Visualization 159

Data Visualization Weak Development Team Feedback Software Customer Feedback 159

The Product Guy

APRIL 14, 2019

As a Product Manager, you want your teams to succeed. The best way is to develop a sustainable pace for delivering work of value and the key to a sustainable pace is picking the right cadence. Learn about different cadences and how to apply them in the different situations you will encounter during your career. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic.

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Enterprise Product Manager Product Management Development 141

Intercom, Inc.

APRIL 17, 2019

There’s a pattern that’s all too common in our industry – you build a rock-solid product, spend a lot of cash and effort attracting people to discover that product, but then fall down at the crucial point of helping your customers actually find value. Getting users to discover that value from day one is what great onboarding is all about, but so many of us struggle to ensure our onboarding is as good as our core product.

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Customer Experience User Testing Reporting Tools Weak Development Team 28

First Round Review

APRIL 16, 2019

How do you find focus in a world of competing priorities? Operate with intention. We share the Review's six best strategies for resisting distraction, boosting productivity and making every minute meaningful.

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Management Management Strategy 111

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. For 10 years, the system performed admirably, helping the company grow rapidly as a publisher of academic journals.

Research Software 159

Research Software Technical Review Systems Review Product Research 159

The Product Guy

APRIL 18, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. > What are some items that great product managers do every day? Consistent morning routine (win the morning, win the day). Stay close to customers. Build rapport and engage with their engineers. Have more questions than answers. Ask for help. Watch now and see why he is counted amongst the ranks of the best in product management.

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Customer Feedback Engineering Product Manager Product Management 140

Intercom, Inc.

APRIL 18, 2019

But it can be a real challenge knowing that’s what you’re doing from the outset. In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. They noticed that a big design conference was coming to town, and all the hotels were booked. That’s when they came up with a brilliant idea – selling airbeds on their apartment floor for $80 a night.

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Outbound Customer Experience Education Airlines 112

First Round Review

APRIL 15, 2019

How do you find focus in a world of competing priorities? Operate with intention. We share the Review's six best strategies for resisting distraction, boosting productivity and making every minute meaningful.

Management 111

Management Management Strategy 111

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Mind the Product

APRIL 17, 2019

Debbie Madden wants you to make better teams – but because she knows what she’s doing, she gave her book the attention-grabbing title Hire Women. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current organisation.

Product Research 158

Product Research Entertainment Consulting Startups 158

Amplitude

APRIL 18, 2019

Productive, empowered designers are essential to building a great product. But there’s an art to integrating designers into your team. Done wrong, designers can get siloed away from the rest of the team, affecting design quality, flow, and overall team cohesion as a result. In this video, I’ll walk you through a common scenario product teams face when hiring designers.

Product Research 108

Product Research Research Software Data Visualization Systems Review 108

Product Management University

APRIL 16, 2019

How important are good writing skills for product managers? The short answer is, really, really important. You’ve written an MRD that (in your own mind) is a masterpiece, but no one’s reading it! You have to explain the gist of it in every meeting. Why? There are two primary reasons. It’s common for most people write like they talk instead of writing in a style that’s easiest to consume.

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White Paper Product Manager Product Management Management 100

UX Studio

APRIL 16, 2019

The term “design” often describes a visual output – a form, colour, texture, layout – or a styling activity. In other cases, the meaning of design goes beyond a product’s appearance, also referring to how it works and its functionality. In this article we discuss how design transforms organisations and inspires innovation. Get ready to dive into the world of innovation by design.

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User Testing Data Visualization Research Software Feedback Software 97

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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

Product Strategy

Mind the Product

APRIL 16, 2019

Jeremy Brown heads up Red Hat’s Open Innovation Labs in Europe, Middle East and Africa, and he works with organisations who are looking to adapt their operations for the technology landscape of the digital era. In this ProductTank London talk, Jeremy discusses the best contexts for teams to work in, and he passionately endorses using the open source model that is popular in code to build your business culture.

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Technology Software Developers Software Development Reference 141

Miro

APRIL 14, 2019

Rebranding in 3 months as a distributed team: How we did itYou may have already heard the news that we recently rebranded: RealtimeBoard is now Miro. In previous posts, we’ve covered why we felt this change was necessary and how our CMO approached the rebranding project. This post is focused on how we worked with our agency partner, Vruchtvlees, to create […].

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Blog 96

The Product Guy

APRIL 13, 2019

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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Agile Engineering Positioning Technology 94

Product Innovation Educators

APRIL 15, 2019

The power of small groups, loosely connected, with a common purpose to propel products. I’ve been looking forward to this discussion with Greg Satell since hearing he was working on a new book, titled Cascades: How to Create a Movement that Drives Transformational Change. Greg is an innovation author we first met back in episode 126, when he shared predictable patterns in different types of innovation.

User Testing 87

User Testing Product Research Customer Experience Books 87

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

freshtrax

APRIL 18, 2019

Influencer marketing plays an integral part in many companies’ marketing strategy and there is no exception for the Japanese market. Influencer marketing is pretty big in Japan but the rules are quite different from the ones in the U.S. or English-speaking countries. I would like to share 5 unique facts about influencer marketing in Japan based on my hands-on experience working with influencers and bloggers on behalf of global brands in the past few years. 1.

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User Testing Research Software Marketing Customer Feedback 85

Miro

APRIL 16, 2019

UX Collective: How two designers in two locations run the largest design publication on MediumWHEN I STARTED MY UX DESIGN CAREER IN BRAZIL, all content available about the topic?—?in books, blogs, online forums?—?was in English. But the challenge of finding UX content in Portuguese became my motivation to learn a new language.Every Saturday morning I’d […].

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UX Blog Books 90

Gainsight

APRIL 15, 2019

So this is crazy. Click here to read last year’s Pulse recap blog and scroll down to the bottom. I’ll wait! Welcome back! So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? That’s right! The hospital. It turns out my yearly Pulse season calamity was another knee surgery. By the way, in case you didn’t feel like clicking on last year’s recap blog, this was a picture of me from the time I was writing it—from the hospital: I

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Customer Experience User Testing Customer Feedback Product Research 81