Sat.Nov 09, 2019 - Fri.Nov 15, 2019

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How to Increase Product Adoption for your SaaS Product in 2019

Userpilot

You can spend 1000s on marketing, spend hours fine-tuning your Sales funnel, and yet you still don’t see results? Why? Well, most likely it’s because your product adoption sucks. Product adoption is crucial to the success of any SaaS product. I don’t just mean it’s what separates the good from the great, I mean it separates those that survive and those that don’t.

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Don’t Forget the Motor City: Product Leadership Lessons From Motown

Mind the Product

I’d always thought that Motown’s success was a combination of its talented stars and fortunate timing, but I recently learned that much of its success was down to a mastery of the power of the team – loosely coupled, highly aligned. The mindset and methods responsible for Motown’s huge success in its heyday are just as relevant today. Everyone at Motown was empowered with a singular goal that they all collected around: to create hit records.

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Product Launches- The Good, The Bad, and The Ugly

bpma ProductHub

by Scott Hilton – On October 11, 2019, the Product Executive Forum(PEF) held another well attended meeting. This month’s topic was product launches. Many thanks to Steven Veneman and Julius Francis of Juniper Networks for serving as awesome hosts. According to research from Robert G Cooper only 1 in 7 product launches succeed.

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5 rules for creating effective product backlogs

ProductBoard

Creating a product backlog is a classic case of “easier said than done.” A product backlog is a list of product improvements that your team needs to execute for your product strategy to become a reality. What makes this idea challenging is that sometimes, a product backlog can morph into an unending list of ideas that aren’t always fully vetted. Three things might prevent you from creating a.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Delivering Better Products Using a Design Thinking Playbook

ProductCraft

Paula looked up from her inbox; the latest status from the dev team was different from what she’d just heard in standup this morning. “What’s going on around here?” She got up from her desk to find Elise, the scrum master, and Uri, the UX lead, to sort things out. When she took the. Read more » The post Delivering Better Products Using a Design Thinking Playbook appeared first on ProductCraft by Pendo.

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Do You Measure Up? Metrics for Enterprise SaaS Product Managers

Amplitude

Gone are the days of selling “software in a box.” Compared to one-time-purchase software, SaaS products offer a few key benefits. For one, they typically involve some type of recurring subscription. Whether the pricing model is monthly, yearly, or otherwise, subscription-based pricing models keep revenue relatively predictable. Another core benefit to digital products is that it’s possible to improve the user experience over time (such as by adding new features or upsell Digital products make it

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3 Steps for Getting Stakeholders Excited About New Research Approaches

dscout People Nerds

Don’t let your company’s expectations turn you into a research robot. Here are tactics for breaking out of a methodological rut.

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Collocation, Trust, and Distributed Teams

Roman Pichler

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product. What’s more, the product people would occasionally visit the development site, and development group members would travel to product management from time to time.

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Using 17 Golden Rules to Achieve Product Management Success

Sequent Learning

If there’s anything I care deeply about, is to help product managers be as successful as they can. Whether you’re an aspiring product manager, a newer product manager, or someone who might need a quick reminder, I’ve written these 17 rules for you to think about. Maybe they overstate the obvious. Maybe you’re doing some of them.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Customer Centric Culture: Purpose and Profitability?

Usersnap

In a nutshell being customer centric means: putting your customers first. But it is actually a lot deeper than that. It is placing customers at the core of your business and then building everything around it. It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. And it should be the focus at each stage of the sales funnel, for every department and through every process your business undertakes.

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What Building a Valuable Product Community Can Do For Your Business

Innovatemap

A loyal, engaged community is a powerful tool, and community building has become an effective strategy for digital product companies to grow their user base and increase product adoption. But with that power comes responsibility: You get out of a community what you put into it. Valuable communities form when there is value to be derived. So what does that mean if you want to form a community?

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Product Management Career Progression – how Varied are the Paths?

Mind the Product

Navigating a career in product is different for everyone. Some of us will follow a traditional route, while others find their way through exploration, trial, and error. So, what are the similarities in these career paths and what can we learn from people who’ve already found their way? To answer these questions, we talked to three of our MTP Engage Manchester session speakers – all of whom signed up for speaker coaching from MTP Engage Manchester speaker Lauren Currie.

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The Asset of Time

ProductCraft

My company works with firms seeking to bring a digital product or software solution to market. Whenever we begin a new business relationship, we ask our client what their budget is for the software or digital product they have in mind. However, we rarely get a straight answer. Typically, our clients have often been burned. Read more » The post The Asset of Time appeared first on ProductCraft by Pendo.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Designing Strong Experiments

Product Management Today Submitted Articles

When testing our business ideas, choosing the right experiment is just the beginning. After we have chosen our experiment, it’s important that we spend some time designing it well. Well designed experiments can further strengthen the evidence we get, which will increase our confidence in making decisions.

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Collocation, Trust, and Distributed Teams

Roman Pichler

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product. What’s more, the product people would occasionally visit the development site, and development group members would travel to product management from time to time.

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How to Design Products Using Behavioral Science

Mind the Product

Too often, we assume that consumers make rational decisions and take them at their word when we ask them about how they behave. But there’s a gap between what consumers say they will do and what they actually do. How do we bridge this gap and design products based on real behaviours? Imagine you’re a completely rational human. If you wanted to lose weight, you would start eating less.

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How a chatbot sped up our tech support resolution time by 50%

Intercom, Inc.

If your support team is routinely asking the same set of questions at the start of every chat conversation, it’s time to ask if you’re using the right tools to triage support issues. Recently our internal tech support team found themselves in this situation while providing support to our 650-person team spread across five offices and timezones.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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More Reasons to Invest in Quality UX Design

Product Management Today Submitted Articles

Investing in quality user experience design has many benefits. Learn more about why you should invest in quality UX design for your next software project.

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You X History: Oda Nobunaga and the disruptive startup you need to know

TryMyUI

Startups are essentially synonymous with "disruption," a term plastered on every unoriginal idea that comes out of silicon valley. Why not give Japanese history a shot at inspiring contemporary startup disruption culture? The post You X History: Oda Nobunaga and the disruptive startup you need to know appeared first on TryMyUI Blog.

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Product Research Rules by C Todd Lombardo

Mind the Product

In this keynote from #mtpcon London, C. Todd Lombardo reminds us that as product managers we often make bad decisions. The key to minimising these, he says, is effective product research. Key points: All product managers make bad decisions. To minimise the number we need to spend time doing effective product research – a combination of user research, market research and product analytics.

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How Yelp drove down churn by building up customer success

Intercom, Inc.

As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. But what happens when you hit hockey-stick growth, and you’re no longer able to connect with individuals on a one-to-one basis? It’s time to start thinking about retention at scale and bring onboard a customer success team.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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How to Define a Product Strategy: The Value-Based Approach

Product Management Today Submitted Articles

Good values = good goals = good product. Root your roadmap in something meaningful.

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Cost of Fixing Product Defects

The Product Guy

Guest Post by: Dominic Miller (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Scott Stokke ]. Before the start of The Product Mentor programme I wrote an article about “The cost of non-compliance” where I described how the relative cost of fixing defects increases exponentially the later in the design/development process the defect is identified and fixed.

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Learning to Unlearn – Barry O’Reilly on The Product Experience

Mind the Product

Author, advisor, professor, and podcaster Barry O’Reilly joined us on The Product Experience where we learned that he has a lot of sympathy for senior executives. These are people, he points out, whose entire career has led them to a position of responsibility and reward – so it naturally follows that the behaviours that got them to this point are the same ones that should ensure continued success.

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Measuring Learnings and Qualitative Feedback

ProductCraft

As product managers, some — or maybe even many — of us have been able to escape the Build Trap and evolve past the Feature Factory. Hopefully behind us are the days of chasing purely feature-based roadmaps and instead, we’re working in empowered teams trying to achieve outcomes. As part of this transition, we have started. Read more » The post Measuring Learnings and Qualitative Feedback appeared first on ProductCraft by Pendo.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Overcoming Remote Work Challenges: 5 Effective Solutions

UX Studio: Product Management

Remote work is getting more & more popular nowadays. It’s understandable: With the right tools in your hand, distance is not a burden anymore. Think of it for a minute: you can work with the best professionals no matter where they are! Even from the other side of the world. . Yet, many Product owners, scrum masters, team leaders & members know that one of the weakest points of remote work is collaboration.

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3 Key Struggle from being an engineer to technical product manager

The Product Coalition

There are many good things about having technical knowledge as a product manager. However, we also face many struggle uniquely to… Continue reading on ProductCoalition.com ».

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Mindset – Is Being a Product Manager the Worst Job? With Laurel Gray and Rosemary King

Mind the Product

Watch on Youtube | Watch on Vimeo | Listen on Soundcloud . In the very first episode of Mindset, Rosemary King, our Director Training Products welcomes Laurel Gray to the sofa. Laurel is currently Head of Product at allplants , an innovative plant-based food delivery service. Rosemary and Laurel discuss the (sometimes!) thankless nature of product management and draw from their own experiences and expertise to answer questions from the Mind the Product community.