Sat.Dec 05, 2020 - Fri.Dec 11, 2020

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Want to Develop Your Team Superpowers?

Strategyzer

“We have too many meetings.”.

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The Complete Guide to Building MVPs

Mind the Product

The goals of a minimum viable product are centred around idea validation and execution, learning, experiments, and ways of minimizing the effort to bring a meaningful new product to market. For the majority of product owners, having an MVP is not a question at all, while some are still skeptical about spending time on this [.]. Read More. The post The Complete Guide to Building MVPs appeared first on Mind the Product.

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Why Storytelling Skills For Product Management & Product Marketing Are Essential

Product Management University

CONTEXT! CONTEXT! CONTEXT! Storytelling skills for product management and product marketing are essential because without them, the value context (why the market cares) of what you’re building, marketing and selling is completely masked. That mask is usually in the form of technical product jargon and/or a lot of superlatives (best-in-class, intelligent, actionable, optimized, etc.).

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Revive Your Product Roadmap

Alchemer Mobile

2020 completely changed the way we approach digital product planning (pretty crazy since nothing else really changed in 2020, right?). Digital transformation is back to most companies’ top investment channels, remote product management is the future of work, and there is more marketplace need for product managers than ever before—hooray? Your product team has responded to dizzying marketplace and business changes while planning for what may come in the years ahead.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Solving the customer success equation: Nick Mehta on delivering value at scale

Intercom, Inc.

Few are better placed to explain the concept of customer success than Nick Mehta. As CEO of Gainsight , he has done more than most to popularize the category in the B2B SaaS world, and these efforts recently culminated in the company being acquired by Vista Equity Partners for $1.1 billion. Nick’s belief that business is personal underpins his outlook, and he takes a “human-first” approach in his role.

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Productivity for Product Managers

The Product Coalition

What are the best productivity hacks for Product Managers Continue reading on Product Coalition ».

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How to Turn Off Harmful Stress Like a Switch

Nir Eyal

The post How to Turn Off Harmful Stress Like a Switch appeared first on Nir and Far.

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Help desk metrics: Elevate your customer support with the right insights

Intercom, Inc.

Modern customers expect quick, personal, and effective service. To provide this, you must understand how your customer experience stacks up against these expectations. This is where metrics can be invaluable, giving clarity on performance, and circumventing potential issues. But with so much data to consider, how can you define the help desk metrics that matter for your team?

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MVP or EVP: Which is the Best Option for Your Startup?

Mind the Product

What’s the one dream every budding entrepreneur has? To become a million-dollar startup-unicorn like Amazon, Uber, Instagram. But the road to success isn’t that easy. Roadblocks like increasing competition, time constraints, market saturation, changing trends, evolving technologies, and limited funds make the destination look farther away. Meanwhile, the mounting pressure of being out-competed keeps pulling you [.].

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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No More Resolutions-3 Tips from Business and Daniel Pink to Plan your New Year

The Product Coalition

Why You Should Start Your New Year on December 9th Continue reading on Product Coalition ».

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Product in Practice: When Travel Ground to a Halt, Seera Group Used Opportunity Mapping to Discover a New Market

Product Talk

Hi there, Product Talk readers! We can’t wait to share our latest Product in Practice with you. For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). The team shares how they defined a new outcome and mapped out the opportunity space when COVID-19 ground international travel to a halt in 2020 and they were forced to discover a new market.

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How This 5X Founder Creates an Internal Culture With a “Crazy Focus” on Storytelling

First Round Review

As David Cancel puts it, they are “obsessed with story internally” at Drift. From the inspiration they’ve taken from the screenplay writing world, to how storytelling training is part of their onboarding, we dig deep into how he created this culture as the CEO.

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How To Make a Success of Going Agile

Mind the Product

In June 2020 Mind the Product published a post from New Zealander Anthony Marter that really struck a chord with our community: based on a talk he’d given to Agile Auckland, his post argued that product management in an Agile practice is in dire need of a rethink. It’s been one of our most-read articles this [.]. Read More. The post How To Make a Success of Going Agile appeared first on Mind the Product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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14 Corporate Forces Affecting New Products & Ventures

The Product Coalition

Getting new products and new ventures off the ground in massive companies requires overcoming enormous hurdles. There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, viability and feasibility?—?but there is limited information to be found on overcoming the corporate forces at play in massive companies.

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Evolving to Product-Led Growth in 5 Steps

Product Management University

If you’re starting a new company, building and funding it around a product-led growth model is much different than transforming a mature company that was built for direct sales and evolving it to product-led growth. First of all, you don’t have the baggage of a product portfolio that was built for direct sales. Second, you don’t have to go through the culture change and infrastructure makeover.

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Lessons from the boardroom: Karen Peacock on leadership in a crisis

Intercom, Inc.

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Last week, our CEO Karen Peacock joined a panel at the Fortune Brainstorm Tech Virtual conference to discuss how boards are responding to the current moment, from the perspective not just of managing Intercom, but also from insights gleaned as a member of the board of Dropbox.

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Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast]

Mind the Product

As we start to wrap up the year and panic shop for gifts, our thoughts naturally drift to everyone’s favourite part of the holiday season: playing with toys! Our go-to person to learn more about creating a great play experience is Melissa Pickering, Strategic Product Director at The LEGO Group. Melissa joined us on the [.]. Read More. The post Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast] appeared first on Mind the Product.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Anatomy of a Product Disaster: Quibi

The Product Coalition

It’s a lesson that all product people need to learn; you can have all the ingredients for a successful product and still fall flat on your face. By now it’s well known that Quibi, which launched in April of 2020 and raised $1.75 billion in funding, is set to shut down in December…only eight months after launching. While there’s no joy in watching a well-intentioned product fail, it’s important to examine why a seemingly sure-fire recipe for success still managed to be dead on arrival.

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How to Advance Collaboration Between Product Management and UX Design

ProductCraft

Let’s face it –– friction between product managers and UX designers happens. Even on the most successful teams, tensions can fly when trying to balance business goals, user needs, and design best practices. Add in stressors like tight deadlines and limited resources, and you have a recipe for conflict. How can we avoid this? If both. Read more » The post How to Advance Collaboration Between Product Management and UX Design appeared first on ProductCraft by Pendo.

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Every Space is Political

dscout People Nerds

Transformative justice is more crucial than ever. Sarah Fathallah believes researchers are primed to assist in this critical moment if we can “move at the speed of trust.” .

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4 Tips to Adapt Agile Product Management to Your Team’s Processes

Amplitude

According to the 2020 State of Agile Report , 95% of organizations say they’ve adopted Agile development methodologies within their team. It’s one of the most widely used and trusted frameworks for the modern technology company. So why do 84% of those respondents feel like they’re not doing Agile the right way? The answer is simple—there’s no right way to do Agile.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Mastering User Retention like Amazon, Spotify and Co.

The Product Coalition

How to Leverage Your Product Data with the right Retention Metrics Continue reading on Product Coalition ».

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How to Build a Successful IoT Company with Eric Simone

Daniel Elizalde IoT Blog

I have a great conversation for you on how to build a successful IoT company! I am joined by Eric Simone, the founder, and CEO of ClearBlade; one of my favorite companies building IoT platforms and connected solutions consistently across the edge, cloud, and on-premise environments. Subscribe to the podcast on iTunes | Android | […].

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20 "Non-Research" Skills All User Researchers Should Develop

dscout People Nerds

We asked 6 lead UX researchers “What non-technical-research skill should any human-centered research have?” Here’s what they said.

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Inspiration vs Plagiarism. How Does One Define and Defend the Line?

freshtrax

There is no such thing as a new idea. It is impossible. We simply take old ideas and put them into a mental kaleidoscope. We give them a turn and they make new and curious combinations. We keep on turning and making new combinations indefinitely; but, they are the same old pieces of colored glass that have been in use through all the ages. – Mark Twain.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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10+ Resources to awaken your strategic brain

The Product Coalition

Photo by Barn Images on Unsplash Best 10+ Resources to awaken your strategic brain Books, articles, and strategy gurus As you climb the career ladder, you realize you need to allocate more time to strategic work and less to your well-known tactical tasks. Regretfully, we learned and perfected our day-to-day chores (which led to a promotion!), but we had no previous training on strategy.

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How We Helped a Language Learning App Reach Its Target Audience With Visual Design

UX Studio: Product Management

Xeropan is a pedagogical game built by teachers of English as a foreign language. By playing, learners can get a level of instruction and results that are usually only possible in a real-life classroom. In 2018 we worked on the UX of this app , this time we focused on the UI and visual storytelling. The problem. In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectat

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Structuring and Scaling Product Teams by Roman Pichler

Mind the Product

In this November 2020 #mtpcon Digital session, Roman Pichler, Author of How to Lead in Product Management, discusses important aspects leaders should bear in mind when structuring and growing product teams. Watch the session in full, or read on for the highlights. Empower the Product People Any successful product organisation, Roman explains, needs empowered product people.