Sat.Oct 02, 2021 - Fri.Oct 08, 2021

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Seven Product Backlog Mistakes to Avoid

Roman Pichler

[link]. The Product Backlog is Too Big. A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. But when I was told that the backlog in question had over 40,000 items, I could see that there was an issue.

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How Do Product Managers Stay Close to The Customers at WePay

The Product Coalition

Product Management is all about being the voice of the customer. Customer discovery is an important part of how products are imagined and… Continue reading on Product Coalition ».

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Representing Customer Segments on Your Opportunity Solution Tree (Teresa’s Take)

Product Talk

There is no single right way to do continuous discovery. I can’t emphasize this enough. Recently, Hope Gurion walked through three scenarios where she argued teams might benefit from including customer segments on their opportunity solution trees. In that post , she wrote: Opportunities are written as first-person statements like “I wish…” or “I need…” This means knowing who said these statements is a critical factor when prioritizing opportunities and evaluating potential solutions.

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Learn How Pilot Flying J Uses Apptentive Mobile Surveys and Fan Signals™

Alchemer Mobile

The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their most loyal customers in all geographies, they created a satisfaction mobile survey to ask which actions within the app brought customers the most value, segmented by using Fan Signals. “Having a way to speak to the people who are just massive fans really helps us on how we continue to build on that positive behavior and positiv

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The data says your website sucks – Rachel Obstler on The Product Experience

Mind the Product

How do people make bad products? We chatted with Rachel Obstler, Heap's VP of Product, to understand how we can use metrics to suck less. [.] Read more » The post The data says your website sucks – Rachel Obstler on The Product Experience appeared first on Mind the Product.

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The Biggest Reason You Need a Product Manager Farm Team

Product Management University

If you’re in a leadership role, here’s the biggest reason you need a product manager farm team. It comes down to whether you want your product management function to lead or be forever relegated to taking orders from customer-facing disciplines like sales and customer success. Here’s why a farm team is critically important in today’s product management landscape.

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Effective Meetings vs. Pointless Meetings

Product Management Today Submitted Articles

In the early days of a company’s growth, things are a lot simpler. You can rely more on "serendipity as a service" to keep projects and initiatives organized, and everyone has a decent idea of what people are prioritizing from week to week.

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5 lessons in product leadership

Mind the Product

On Monday 27 September, product leaders gathered at the MTP Engage Leadership Forum in Hamburg for the first face-to-face event after a tiringly long break forced by the Covid-19 pandemic. The day’s hosts, Petra Wille and Arne Kittler, put together a curriculum that was more than just inspiring. It addressed some of the most important [.] Read more » The post 5 lessons in product leadership appeared first on Mind the Product.

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The art of finding referrals and landing job interviews on LinkedIn

The Product Coalition

Are you looking for a job in the United States/Silicon Valley and not landing interviews even after 100s of applications? You might have… Continue reading on Product Coalition ».

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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OKRs vs KPIs – Understanding Measurements for your SaaS Product

Userpilot

OKRs vs KPIs – the most recent darlings of the SaaS world. Everyone wants to use them, but a lot of people tend to confuse what they are for and how to actually implement them properly. How do they compare to metrics ? Are they the same thing? Let’s find out! To get you started in the right direction, let's look at what these two concepts are about, how and when to use them, and answer some common questions in a brief Q&A.

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37 Digital Tools for Running Business Experiments

Strategyzer

There are so many tools out there for running business experiments online. It can be a little bit daunting to orient yourself. So here are 9 experiments from Testing Business Ideas by David Bland and Alex Osterwalder, along with 37 digital tools to get you started.

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Simple steps to effective product research – Part 1: Getting started

Mind the Product

As C Todd Lombardo, VP of Product and Experience at Openly, explained in his Prioritised AMA, Performing Effective User Research, product research done well can help you to avoid making a whole load of bad product decisions. But what are the practical steps you need to take to perform research well? In this 2-part, quick read [.] Read more » The post Simple steps to effective product research – Part 1: Getting started appeared first on Mind the Product.

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Product Management and the Art of War

The Product Coalition

Photo by Halfingr on DeviantArt I’m back from a long deployment in hostile territory (retail eCommerce) and I’d like to share some lessons with you from the battlefront. Now, I don’t profess to be some sort of hero, but I have survived long enough to tell these tales… Lesson #1?—?Be with your team every day What they don’t tell you is that Product Management is not glamorous.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Navigating Uncharted Waters: Researching Products that Don’t Exist Yet

dscout People Nerds

We walk (or swim) through how to research potential products WITHOUT asking the taboo question, “Would you use this in the future?

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Intercom tour: Meet the Sydney office

Intercom, Inc.

World-class customer support comes first. That has always been our priority. This means that, for the past few years, we’ve been working to staff teams across multiple time zones to make sure all of our customers have the help they need when they need it, no matter where they live. And so, naturally, we’ve slowly started building a remote team across the Pacific.

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Simple steps to effective product research – Part 2: Getting it right

Mind the Product

In the first of this 2-part series on product research, we look at how to get started with product research and at some golden rules to makes sure it goes well (read Simple steps to effective product research – Part 1: Getting started). I part 2, we look at what commonly goes wrong, how to [.] Read more » The post Simple steps to effective product research – Part 2: Getting it right appeared first on Mind the Product.

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New Venture Design Playbook

The Product Coalition

Ambitious growth plans often require addressing new customer needs, entering new markets, selling dramatically different products or applying new technology. Any single one of these represents a challenge, put them together, and you need some thinking to make sure you’re set up for success. This is where the New Venture Design Playbook comes in. The New Venture Design Playbook is for when you have identified that there might be an opportunity that you want to pursue.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How roadmaps can improve user experience

TryMyUI

A roadmap is the plan of action for your product team. Unless you have mastered its foundation, you are bound to make mistakes. Read on to find out whether you got all the basics of roadmaps right. The post How roadmaps can improve user experience appeared first on TryMyUI Blog.

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Celebrating Hispanic Heritage Month and the first anniversary of Inter-Amigos

Intercom, Inc.

When we started Inter-Amigos, Intercom’s employee resource group (ERG) for Latinx collegaues, this time last year, we had one common goal: create a space to explore our shared cultural background while elevating our voices across Intercom. “Why didn’t we call it Latino/a/x Heritage Month?” was one of the questions asked as we finalized the details of our Hispanic Heritage Month 2021 celebrations.

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SUNDAY REWIND: How to make products that customers love

Mind the Product

With our first #mtpcon London hybrid event approaching on October 21 and 22, we thought it make for the perfect opportunity to turn the clocks back to when we hosted our very first #mtpcon London in 2012. This week on Sunday Rewind, we look at Marty Cagan’s talk on making products that customers love. [.] Read more » The post SUNDAY REWIND: How to make products that customers love appeared first on Mind the Product.

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Creating a personal portfolio website that you’ve always wanted to and tell your story

The Product Coalition

Creating your personal portfolio is an elusive task. It is one of those things that you have always wanted to do but never actually get to… Continue reading on Product Coalition ».

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The Critical Importance of Finding Time for Strategic Thinking and Planning

ProductPlan

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. But at the same time, 96% of those same leaders say they don’t have the time for strategic thinking and planning. So why is it so difficult to find time for strategic thinking and planning? I threw this question to the crowd in a LinkedIn post and received some surprising and insightful responses.

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The New Norms of Business: Interview with Nathalie Nahai

Nir Eyal

The post The New Norms of Business: Interview with Nathalie Nahai appeared first on Nir and Far.

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Prioritised Fireside Chat: Make better product decisions with JTBD

Mind the Product

In this Fireside Chat for Prioritised members, product author and coach, Joe Leech and our Managing Director, Emily Tate explore how the Jobs to be Done (JTBD) toolkit can be used to make better product decisions. Watch the entire session in full or read on for the key points and tips including: JTBD for start-ups [.] Read more » The post Prioritised Fireside Chat: Make better product decisions with JTBD appeared first on Mind the Product.

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Building better products through continuous product discovery

ProductBoard

The Product Discovery Playbook. The most effective product teams constantly identify, test, and validate new ideas throughout a product’s lifetime—without sacrificing product delivery. Here’s how you can build a continuous product discovery practice in your organization. Discovery isn’t just a box you can check—product teams can unlock greater value in their work by uncovering new ideas and.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Personal productivity: tools worth giving a try

Product Management Today Submitted Articles

Exploring the tools that help to stay productive at work and maintain a healthy work-life balance

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Story Points

ProductPlan

What Are Story Points? Story points are units of measurement to estimate the effort needed to complete items in the product backlog. For agile development teams, the backlog item is typically a user story. That’s why we call the unit a story point. Though the estimate could be for another type of task, such as a bug fix. Agile teams often use the story-point method to estimate how much work they can complete during the next sprint.

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Storytelling for product leaders by Peter Fletcher-Dobson

Mind the Product

In this ProductTank Wellington talk, Chief Digital Officer at BCITO, Peter Fletcher-Dobson, shares his journey with storytelling and how product managers can use it to create impactful change. Something he believes is the most powerful evolutionary development and humankind and a currency for product leaders. Watch the video to see his talk in full, or read [.