Sat.Oct 02, 2021 - Fri.Oct 08, 2021

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Seven Product Backlog Mistakes to Avoid

Roman Pichler

[link]. The Product Backlog is Too Big. A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. But when I was told that the backlog in question had over 40,000 items, I could see that there was an issue.

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How Do Product Managers Stay Close to The Customers at WePay

The Product Coalition

Product Management is all about being the voice of the customer. Customer discovery is an important part of how products are imagined and… Continue reading on Product Coalition ».

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Representing Customer Segments on Your Opportunity Solution Tree (Teresa’s Take)

Product Talk

There is no single right way to do continuous discovery. I can’t emphasize this enough. Recently, Hope Gurion walked through three scenarios where she argued teams might benefit from including customer segments on their opportunity solution trees. In that post , she wrote: Opportunities are written as first-person statements like “I wish…” or “I need…” This means knowing who said these statements is a critical factor when prioritizing opportunities and evaluating potential solutions.

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Learn How Pilot Flying J Uses Apptentive Mobile Surveys and Fan Signals™

Alchemer Mobile

The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their most loyal customers in all geographies, they created a satisfaction mobile survey to ask which actions within the app brought customers the most value, segmented by using Fan Signals. “Having a way to speak to the people who are just massive fans really helps us on how we continue to build on that positive behavior and positiv

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The data says your website sucks – Rachel Obstler on The Product Experience

Mind the Product

How do people make bad products? We chatted with Rachel Obstler, Heap's VP of Product, to understand how we can use metrics to suck less. [.] Read more » The post The data says your website sucks – Rachel Obstler on The Product Experience appeared first on Mind the Product.

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The Biggest Reason You Need a Product Manager Farm Team

Product Management University

If you’re in a leadership role, here’s the biggest reason you need a product manager farm team. It comes down to whether you want your product management function to lead or be forever relegated to taking orders from customer-facing disciplines like sales and customer success. Here’s why a farm team is critically important in today’s product management landscape.

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OKRs vs KPIs – Understanding Measurements for your SaaS Product

Userpilot

OKRs vs KPIs – the most recent darlings of the SaaS world. Everyone wants to use them, but a lot of people tend to confuse what they are for and how to actually implement them properly. How do they compare to metrics ? Are they the same thing? Let’s find out! To get you started in the right direction, let's look at what these two concepts are about, how and when to use them, and answer some common questions in a brief Q&A.

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5 lessons in product leadership

Mind the Product

On Monday 27 September, product leaders gathered at the MTP Engage Leadership Forum in Hamburg for the first face-to-face event after a tiringly long break forced by the Covid-19 pandemic. The day’s hosts, Petra Wille and Arne Kittler, put together a curriculum that was more than just inspiring. It addressed some of the most important [.] Read more » The post 5 lessons in product leadership appeared first on Mind the Product.

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The art of finding referrals and landing job interviews on LinkedIn

The Product Coalition

Are you looking for a job in the United States/Silicon Valley and not landing interviews even after 100s of applications? You might have… Continue reading on Product Coalition ».

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Effective Meetings vs. Pointless Meetings

Product Management Today Submitted Articles

In the early days of a company’s growth, things are a lot simpler. You can rely more on "serendipity as a service" to keep projects and initiatives organized, and everyone has a decent idea of what people are prioritizing from week to week.

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37 Digital Tools for Running Business Experiments

Strategyzer

There are so many tools out there for running business experiments online. It can be a little bit daunting to orient yourself. So here are 9 experiments from Testing Business Ideas by David Bland and Alex Osterwalder, along with 37 digital tools to get you started.

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SUNDAY REWIND: How to make products that customers love

Mind the Product

With our first #mtpcon London hybrid event approaching on October 21 and 22, we thought it make for the perfect opportunity to turn the clocks back to when we hosted our very first #mtpcon London in 2012. This week on Sunday Rewind, we look at Marty Cagan’s talk on making products that customers love. [.] Read more » The post SUNDAY REWIND: How to make products that customers love appeared first on Mind the Product.

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Product Management and the Art of War

The Product Coalition

Photo by Halfingr on DeviantArt I’m back from a long deployment in hostile territory (retail eCommerce) and I’d like to share some lessons with you from the battlefront. Now, I don’t profess to be some sort of hero, but I have survived long enough to tell these tales… Lesson #1?—?Be with your team every day What they don’t tell you is that Product Management is not glamorous.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Navigating Uncharted Waters: Researching Products that Don’t Exist Yet

dscout People Nerds

We walk (or swim) through how to research potential products WITHOUT asking the taboo question, “Would you use this in the future?

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Intercom tour: Meet the Sydney office

Intercom, Inc.

World-class customer support comes first. That has always been our priority. This means that, for the past few years, we’ve been working to staff teams across multiple time zones to make sure all of our customers have the help they need when they need it, no matter where they live. And so, naturally, we’ve slowly started building a remote team across the Pacific.

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Simple steps to effective product research – Part 1: Getting started

Mind the Product

As C Todd Lombardo, VP of Product and Experience at Openly, explained in his Prioritised AMA, Performing Effective User Research, product research done well can help you to avoid making a whole load of bad product decisions. But what are the practical steps you need to take to perform research well? In this 2-part, quick read [.] Read more » The post Simple steps to effective product research – Part 1: Getting started appeared first on Mind the Product.

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New Venture Design Playbook

The Product Coalition

Ambitious growth plans often require addressing new customer needs, entering new markets, selling dramatically different products or applying new technology. Any single one of these represents a challenge, put them together, and you need some thinking to make sure you’re set up for success. This is where the New Venture Design Playbook comes in. The New Venture Design Playbook is for when you have identified that there might be an opportunity that you want to pursue.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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How roadmaps can improve user experience

TryMyUI

A roadmap is the plan of action for your product team. Unless you have mastered its foundation, you are bound to make mistakes. Read on to find out whether you got all the basics of roadmaps right. The post How roadmaps can improve user experience appeared first on TryMyUI Blog.

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Celebrating Hispanic Heritage Month and the first anniversary of Inter-Amigos

Intercom, Inc.

When we started Inter-Amigos, Intercom’s employee resource group (ERG) for Latinx collegaues, this time last year, we had one common goal: create a space to explore our shared cultural background while elevating our voices across Intercom. “Why didn’t we call it Latino/a/x Heritage Month?” was one of the questions asked as we finalized the details of our Hispanic Heritage Month 2021 celebrations.

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Simple steps to effective product research – Part 2: Getting it right

Mind the Product

In the first of this 2-part series on product research, we look at how to get started with product research and at some golden rules to makes sure it goes well (read Simple steps to effective product research – Part 1: Getting started). I part 2, we look at what commonly goes wrong, how to [.] Read more » The post Simple steps to effective product research – Part 2: Getting it right appeared first on Mind the Product.

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Creating a personal portfolio website that you’ve always wanted to and tell your story

The Product Coalition

Creating your personal portfolio is an elusive task. It is one of those things that you have always wanted to do but never actually get to… Continue reading on Product Coalition ».

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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The Critical Importance of Finding Time for Strategic Thinking and Planning

ProductPlan

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. But at the same time, 96% of those same leaders say they don’t have the time for strategic thinking and planning. So why is it so difficult to find time for strategic thinking and planning? I threw this question to the crowd in a LinkedIn post and received some surprising and insightful responses.

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An Honest Review of Pendo Analytics

Userpilot

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? We had a play with some of their tools to save you the trouble of testing them out yourself.

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Prioritised Fireside Chat: Make better product decisions with JTBD

Mind the Product

In this Fireside Chat for Prioritised members, product author and coach, Joe Leech and our Managing Director, Emily Tate explore how the Jobs to be Done (JTBD) toolkit can be used to make better product decisions. Watch the entire session in full or read on for the key points and tips including: JTBD for start-ups [.] Read more » The post Prioritised Fireside Chat: Make better product decisions with JTBD appeared first on Mind the Product.

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Building better products through continuous product discovery

ProductBoard

The Product Discovery Playbook. The most effective product teams constantly identify, test, and validate new ideas throughout a product’s lifetime—without sacrificing product delivery. Here’s how you can build a continuous product discovery practice in your organization. Discovery isn’t just a box you can check—product teams can unlock greater value in their work by uncovering new ideas and.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Personal productivity: tools worth giving a try

Product Management Today Submitted Articles

Exploring the tools that help to stay productive at work and maintain a healthy work-life balance

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What are Pendo Product Tours Like?

Userpilot

If you're new to product marketing , you'll probably need to acquire a certain degree of familiarity with Pendo product tours. In fact, we would encourage you to have a good look at all the user onboarding software products on the market to see how they compare to each other. In order to learn how Pendo itself works, you have a couple of options.

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Storytelling for product leaders by Peter Fletcher-Dobson

Mind the Product

In this ProductTank Wellington talk, Chief Digital Officer at BCITO, Peter Fletcher-Dobson, shares his journey with storytelling and how product managers can use it to create impactful change. Something he believes is the most powerful evolutionary development and humankind and a currency for product leaders. Watch the video to see his talk in full, or read [.