Sat.Mar 20, 2021 - Fri.Mar 26, 2021

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Why we say Agile when you want to say chaos

Mind the Product

Most people working in a tech environment have experience working with Agile methodologies. However, it’s very common to see that Agile principles and philosophy are not correctly interpreted and implemented. Some companies fall into the “Agile = speed increase” trap. They focus on how the technical team performs or delivers, but not on what matters: [.

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Stop whinging about “Tactical” vs. “Strategic”

The Product Bistro

Product Management often feels like they are too tactical, and they should be more strategic, but not all tactical tasks are bad to own.

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How To Master Your Customer’s Needs Using JTBD

The Product Coalition

Jobs-to-be-Done is the framework for understanding your customer’s needs. However, it goes further than just understanding, and it provides the foundations for improving existing products and services, launching new products and go-to-market activities. The purpose of this article is to curate and summarise the best thinking out there on Jobs-to-be-Done in order to explain what it is, why you need to use it and how you can apply it.

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If Your Product Strategy Doesn’t P**s Somebody Off, It’s Not Very Good!

Product Management University

Don’t get me wrong. The goal of your product strategy isn’t to p**s people off. It’s to demonstrate that your product direction is aligned with the goals and priorities of your target customers, current customers included. It’s to demonstrate that you have a vision beyond the next release or two for how you’re going to make customers better at mission-critical processes that are strategic to their business.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom

Intercom, Inc.

The onset of COVID-19 has accelerated a digital transformation in the healthcare industry, resulting in changes to how patients receive care and how medical records are stored and processed. From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy.

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Refreshing the Mind the Product brand for the next decade

Mind the Product

Over the coming days, weeks, and months you’ll notice that our brand has received a bit of a makeover. In this post, we’ll reveal how we’ve chosen to elevate our beloved venn, brand colours, and more. Mind the Product started as ProductTank in 2010 – a simple meetup with just 25 people in the back [.] Read more » The post Refreshing the Mind the Product brand for the next decade appeared first on Mind the Product.

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Future of Working Together

The Product Guy

You had better be good at collaborating and building a collaborative environment. It is the future. Watch and learn more from product management expert, Mihaela Draghici.

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TEI 327: How product managers can make better products – with Heather Samarin & Vidya Dinamani

Product Innovation Educators

Pillars and practices for product managers to deeply understand their customers’ problems. I am changing the name of the podcast to Product Mastery Now. The new name is coming soon. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Mastery Now. The logo will look the same—just the name is changing. .

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2021 App Retention Benchmarks

Alchemer Mobile

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. Retaining customers tends to cost less than acquiring new ones and offers additional benefits through improving overall lifetime value.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience

Mind the Product

How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. In this episode, sponsored by Hotjar, listen [.]. Read More. The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product.

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Stop whinging about "Tactical" vs. "Strategic"

The Product Bistro

Ask ten product managers what their life is like, and you will get ten different answers. However, there will be one constant. They will complain that they do too much “Tactical” work. It is a complaint, and one that people both inside and outside of product management will make, but it ought to be a cause for thought. First, Tactical is not a great term.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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Agile Frameworks And The Cargo Cult: When The Planes Stop Coming

The Product Coalition

I often meet managers who tell me: “Agility? That’s an old hat! We have been doing this for a long time.” Continue reading on Product Coalition ».

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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7 easy ways to show your company the value of product

Mind the Product

If you’re working in an organization that’s resistant or slow to transform from project to product thinking, you are not alone. I see it all the time and in this post, I’ll suggest how you can become the driving force for change, and show your company the value of a product mindset, in an effort [.] Read more » The post 7 easy ways to show your company the value of product appeared first on Mind the Product.

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We’re Proud to Announce Our $10 Million Series A Funding 

UserInterviews

We’ve raised a Series A! Find out more about how we got here—and where we’re going next.

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How to Develop a Strong Product Strategy in 2021

Userpilot

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. But where do you start, how do you define it, and how do you take the steps to achieve it? If you want to learn more, keep reading.

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Top 6 Things You Need To Do Right To Succeed as Product Owner

The Product Coalition

Learn what it takes to be a great Product Owner: from vision to execution Continue reading on Product Coalition ».

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Top Product Talks from AsiaPac

Mind the Product

As #mtpcon #mtpcon Digital APAC (14-15 April) draws near, we’ve taken a tour of our video archive to revisit some awesome product talks from the region. From #mtpcon talks on remote discovery and design thinking to ProductTank talks on imposter syndrome and SaaS product launches. This selection of videos also includes 3 talks that were [.]. Read More.

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This GTM-Leader-Turned-Investor Crowdsources Early Lessons From Stripe, Figma & More

First Round Review

As he makes the transition from operator to investor, Meka Asonye looks back on his career as a sales leader at Stripe and Mixpanel to offer tactical takeaways and go-to-market lessons — crowdsourcing additional advice from the top revenue leaders in his network.

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Enlightening Conversation on the Badass Agile Podcast

Johanna Rothman

I had a terrific time with Chris Williams on his Badass Agile podcast. We discussed the Modern Management Made Easy books. (Let me just say, I love the fact that I can now say I am a Badass. Hehehe.). We had a terrific discussion. Some of the topics we covered: Are managers born or made? The seven principles I covered in the books. How managers need to collaborate to achieve agility.

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How To Capture Deep Customer Insights and Build Exceptional Products

The Product Coalition

Getting the right customer insights is the surest way to boost your product success. Continue reading on Product Coalition ».

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Stories from the ProductTank Community – Sydney

Mind the Product

ProductTank organiser Benjamin Wirtz gives us a sneak peek of what the product scene is like in Sydney Australia. What is it that motivates you to run ProductTank meetups? Product Management is still poorly understood in most companies down under. The people who ultimately manage product managers often have no experience in the role and can [.]. Read More.

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Thank God, We Are Not a Flat Org Anymore

UX Studio: Product Management

Our team was like magic. Every Friday we sat down for an hour to our usual how-we-work ritual, when the six of us discussed how we should do things at work. People brought up many different topics in these meetings: how to do certain design tasks, how to handle difficult clients, how to hire new team members, etc. And we always came up with a general solution we could use in the future any time the same problem occurs.

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Best Books for Product Managers

Ken Norton

Essential product management reading -. I’m regularly asked for product manager book recommendations. There are lots of excellent books about product management, but these are the ones I'd consider essential to any PM’s bookshelf. TOP PICK Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams By Richard Banfield, Martin Eriksson and.

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How to Encourage Your Team to Take More Risks

The Product Coalition

Taking risks is an inherent part of product leadership. But what happens when your team members have a hard time doing so, at least to the extent that you need them to? Here are a few things you can do to help them master this important skill. Photo by Skitterphoto from Pexels When I was VP Product at Twiggle, we had a management off-site with some outdoor activities.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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5 Key Capabilities That Your VMware Horizon Monitoring Solution Must Have

eG Innovations

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 2 Providing Deep Insights into Virtual Desktops/RDS

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Customizing the customer experience: How Grover boosted the power of their support with custom apps

Intercom, Inc.

The rise of subscription services brought with it a huge shift in consumer buying habits. According to research, the subscription economy has grown by more than 350% in just under a decade, which perhaps isn’t all that surprising when you consider how many of the services you use on a daily basis are subscription-based. Leading the charge in the tech subscription space is Grover , a platform that offers consumers more flexible ways to access tech by enabling them to rent devices such as phones,

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How to find the right startup idea? The right problem to solve for? Bhavin Turakhia shares how he did it.

NextBigWhat

How to figure out the startup idea? The right problem to solve for? Bhavin Turakhia shares how he did it. The post How to find the right startup idea? The right problem to solve for? Bhavin Turakhia shares how he did it. appeared first on nextbigwhat.