Sat.Oct 12, 2019 - Fri.Oct 18, 2019

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What flavour Product Manager do you need?

The Product Coalition

As a Product Manager my background is officially very recent, with only my last two roles directly being related to a product function… Continue reading on ProductCoalition.com ».

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You X Horror: Designing the death drive with Junji Ito

TryMyUI

What if I told you about someone who is designing their user experience to actively prey on the worst compulsions of their users, leaving them terrified or disturbed, all while receiving universal praise and success for this masterful manipulation? The post You X Horror: Designing the death drive with Junji Ito appeared first on TryMyUI Blog.

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4 Product-Driven Steps to an Artificial Intelligence Roadmap

bpma ProductHub

by Daniel Shenfeld – What’s so transformative about artificial intelligence (AI), anyway? Artificial intelligence (AI) is regularly breaking new ground, from DeepMind’s AlphaGo Zero teaching itself to play Go and beating human champions to text-generating algorithms so powerful that their creators at OpenAI decided not to release them publicly for fear of malicious use.

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User Recordings: The Full Guide

UXCam Bluespace

Don't miss out: User Recordings have become one of the most important concepts in qualitative app analysis.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Sachin Rekhi on what every product leader should know about collaboration

Miro

Sachin Rekhi on what every product leader should know about collaborationNo process for sharing knowledge. Difficulty getting buy-in from stakeholders. Lack of clarity on what success looks like. These are all common collaboration challenges reported by distributed teams – but they’re also hurdles faced by all teams, particularly as a company grows.

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Frameworks for making better decisions around product releases

ProductBoard

Written by Rachel Wolan, VP Product at LiveRamp, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. I used to run product at a call center software company. One Thursday in February, we rolled out a small but exciting change to fix a major data input problem that impacted agents. Before releasing it, we ran user tests and a month-long beta, thoroughly QA’d the agent.

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How Continuous Development Turns Product Managers into Experimenters

AB Tasty

With Continuous Development platforms, the focus shifts from subjective ideas to customer feedback and data. This article was originally posted on AB Tasty as How Continuous Development Turns Product Managers into Experimenters.

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Product Metrics Your Board Members Care About

Gainsight

Boards are evolving—and thank goodness for that! The pace of business has accelerated and industries are transforming. Boards are realizing they must change as well and will only be successful with diverse perspectives. In parallel, the board meeting agenda is shifting. Six years ago , people didn’t present about customer success (CS) in the boardroom unless it was a major escalation.

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How pricing strategy helps shape your entire business model

Intercom, Inc.

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, us

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Unconnected Dots of Product Tools

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Title: TEI 251: Use Airbnb’s customer experience journey to create an outstanding experience for your products – with Joseph Michelli, PhD

Product Innovation Educators

Product managers can build trust and provide “service with heart” Dr. Joseph Michelli joined us a couple years ago in episode 147 to tell us how to create a great customer experience. This is his area of expertise and he has helped many organizations make better customer experiences. He is known by his many books examining the companies that are the best at this, including Mercedes-Benz, Starbucks, Zappos, Ritz-Carlton, and others.

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You Need A Product Strategy by Sam Odio

Mind the Product

Shipping product to 500 million users without knowing what strategy was? Sam Odio found himself in this position early in his career while working at Facebook Photos. In this ProductTank San Francisco talk, Sam, now with that experience behind him and as Head of Product at Fivestars , outlines: What a good product strategy looks like. How to create a good strategy.

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Drop the poker face: Why salespeople need to embrace authenticity

Intercom, Inc.

I’m a crappy poker player and always have been. Part of the reason for this is I’m easy to read. For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower. Being transparent has helped me connect with customers on a deeper level than would have been possible otherwise.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Is product for me?

The Product Guy

Being a product manager is definitely not for everyone. Watch and learn more from product management expert, Benny Reich.

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How To Create Kick-Ass Product Roadmaps (Spoiler Alert: There are 3 types of Roadmaps)

The Product Coalition

3 Different Types of Roadmaps Every PM Needs to Master Roadmapping is not easy. Every company demands different types of Roadmaps, and every PM has their own flavour. Here is a step by step process to create roadmaps so you can influence anyone in your company like a true Jedi. So what is Product Roadmap? A product roadmap is a tool used by PM’s to communicate the what and the why of a product.

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An Imposter’s Guide to Giving Presentations

Mind the Product

Whether you’re a product person prepping for an important in-house presentation, working up the courage to step on stage at a big conference like #mtpcon, or just want to brush up on your public speaking skills, this practical guide will help you to prepare a killer presentation. Rik Higham speaking at #mtpcon London 2018. I fall through the cracks between an extrovert (I enjoy performing) and an introvert (I’m the quiet one at the party).

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The Most Important Skill of the Future is Being ‘Indistractable’

Nir Eyal

The post The Most Important Skill of the Future is Being ‘Indistractable’ appeared first on Nir and Far.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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6 Secrets Every Product Manager Should Know about Strategy

The Product Guy

Guest Post by: Sharon Allpress (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Patrick Hoffman ]. As product managers, we need to be skilled in a variety of areas from defining features and requirements to understanding customers, analyzing usage metrics, prioritizing features, managing releases, and the list goes on. One of the most important skills for a product manager, and for the product itself, is developing a product vision and strategy.

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Product Positioning Tip 7 of 7: Making Product Deficiencies No So Deficient

Product Management University

Remember the last time you bought a car? You bought the car that did the best overall job of meeting your needs. There were other cars that had a better GPS, a faster engine, a nicer interior, etc. But in the end, those deficiencies weren’t enough to sway your decision because all the positives together far outweighed a few things that weren’t ideal.

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How To Say No – Gabrielle Bufrem on The Product Experience

Mind the Product

A manager of product management at Pivotal Software, Brazilian native Gabrielle Bufrem has worked on three continents (North America, Europe and Asia) and hails from a fourth. She’s delivered great talks at our #MTPEngage conferences in Hamburg and Manchester, but we caught up with her after a talk about “saying no” at Edinburgh’s Turing Festival.

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A Practical Guide to Using Jobs To Be Done

The Product Coalition

History of Jobs To Be Done Jobs to be done is the concept that “Customers ‘hire’ products to solve problems in their lives”. The notion of ‘outcome vs output’ was first planted by Ted Levitt?—?who touched on this topic in his book “The Marketing Imagination” in 1983. He introduced the idea that “people do not want a quarter-inch drill, they want a quarter-inch hole.” that customers uses products to get a job done.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why Self-Care Matters in UX Research

dscout People Nerds

Salesforce’s Vivianne Castillo on avoiding burnout and re-evaluating UX’s favorite buzzword: empathy.

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We’re Bringing Customer Experience Optimization to Product Teams

AB Tasty

Customer Experience Optimization (CXO) is about creating the optimal experience for every user, every time. This article was originally posted on AB Tasty as We’re Bringing Customer Experience Optimization to Product Teams.

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The State of Product Management – Have Your Say

Mind the Product

Anyone who knows the Mind the Product team knows that we just love to learn about our community and product management in general. This means that from time to time we ask you to help us out, by sharing what you know via a quick and easy survey. From surveys, we can learn so much about product management. From team sizes and organisation structure to career paths and academic backgrounds, and now’s the time to gather fresh data to see how product management is evolving as a craft and a pr

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How To Group Your Competitors?

The Product Coalition

We need to start with the basics. You identified a list of competitors. They can be brands or specific products. But what to do with them… Continue reading on ProductCoalition.com ».

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Moving Applications to the Cloud and Adopting Cloud-Like Business Models

Revulytics

On-premise software vendors are incorporating subscription-based pricing models that make them more competitive and best meet the needs of their customers. Adobe, Autodesk, and Microsoft have all adopted hybrid (on-premise and SaaS) deployment models to adapt, compete, and succeed. And while the cloud computing market is expected to grow at a compounded annual growth rate (CAGR) of 22.3 percent between 2018 and 2023 and cloud computing revenues are predicted to see revenues soon exceed $250 bill

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Troubleshooting Web Application Performance Meltdowns: A Real World APM Use Case

eG Innovations

Today, it’s a common practice to SSL-enable web applications and websites. It’s beneficial for SEO and it is also needed for compliance. Many regulatory compliance standards mandate that websites are using SSL certificates. A key part of SSL-enabling a website is the configuring the SSL certificate. An SSL certificate (also known as Digital Certificate) is used to create a secure link between a website and a visitor’s browser.

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How we Moved From Idea to Live Product in Eight Days

Mind the Product

Digital consultancy Red Badger designed and built ShareThyme, a platform to connect generations through cooking, at speed. Here’s a look at how they did it and the open question, ‘what’s next’? At Red Badger we’re forever speaking to people, clients or otherwise, who have brilliant ideas. Not small ones – we’re talking market-changing, behaviour-altering, competitor-leapfrogging ideas.