Sat.Oct 12, 2019 - Fri.Oct 18, 2019

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What flavour Product Manager do you need?

The Product Coalition

As a Product Manager my background is officially very recent, with only my last two roles directly being related to a product function… Continue reading on ProductCoalition.com ».

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You X Horror: Designing the death drive with Junji Ito

TryMyUI

What if I told you about someone who is designing their user experience to actively prey on the worst compulsions of their users, leaving them terrified or disturbed, all while receiving universal praise and success for this masterful manipulation? The post You X Horror: Designing the death drive with Junji Ito appeared first on TryMyUI Blog.

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4 Product-Driven Steps to an Artificial Intelligence Roadmap

bpma ProductHub

by Daniel Shenfeld – What’s so transformative about artificial intelligence (AI), anyway? Artificial intelligence (AI) is regularly breaking new ground, from DeepMind’s AlphaGo Zero teaching itself to play Go and beating human champions to text-generating algorithms so powerful that their creators at OpenAI decided not to release them publicly for fear of malicious use.

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User Recordings: The Full Guide

UXCam Bluespace

Don't miss out: User Recordings have become one of the most important concepts in qualitative app analysis.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Sachin Rekhi on what every product leader should know about collaboration

Miro

Sachin Rekhi on what every product leader should know about collaborationNo process for sharing knowledge. Difficulty getting buy-in from stakeholders. Lack of clarity on what success looks like. These are all common collaboration challenges reported by distributed teams – but they’re also hurdles faced by all teams, particularly as a company grows.

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Frameworks for making better decisions around product releases

ProductBoard

Written by Rachel Wolan, VP Product at LiveRamp, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. I used to run product at a call center software company. One Thursday in February, we rolled out a small but exciting change to fix a major data input problem that impacted agents. Before releasing it, we ran user tests and a month-long beta, thoroughly QA’d the agent.

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How Continuous Development Turns Product Managers into Experimenters

AB Tasty

With Continuous Development platforms, the focus shifts from subjective ideas to customer feedback and data. This article was originally posted on AB Tasty as How Continuous Development Turns Product Managers into Experimenters.

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Product Metrics Your Board Members Care About

Gainsight

Boards are evolving—and thank goodness for that! The pace of business has accelerated and industries are transforming. Boards are realizing they must change as well and will only be successful with diverse perspectives. In parallel, the board meeting agenda is shifting. Six years ago , people didn’t present about customer success (CS) in the boardroom unless it was a major escalation.

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How pricing strategy helps shape your entire business model

Intercom, Inc.

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, us

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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You Need A Product Strategy by Sam Odio

Mind the Product

Shipping product to 500 million users without knowing what strategy was? Sam Odio found himself in this position early in his career while working at Facebook Photos. In this ProductTank San Francisco talk, Sam, now with that experience behind him and as Head of Product at Fivestars , outlines: What a good product strategy looks like. How to create a good strategy.

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How To Create Kick-Ass Product Roadmaps (Spoiler Alert: There are 3 types of Roadmaps)

The Product Coalition

3 Different Types of Roadmaps Every PM Needs to Master Roadmapping is not easy. Every company demands different types of Roadmaps, and every PM has their own flavour. Here is a step by step process to create roadmaps so you can influence anyone in your company like a true Jedi. So what is Product Roadmap? A product roadmap is a tool used by PM’s to communicate the what and the why of a product.

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The Most Important Skill of the Future is Being ‘Indistractable’

Nir Eyal

The post The Most Important Skill of the Future is Being ‘Indistractable’ appeared first on Nir and Far.

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Drop the poker face: Why salespeople need to embrace authenticity

Intercom, Inc.

I’m a crappy poker player and always have been. Part of the reason for this is I’m easy to read. For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower. Being transparent has helped me connect with customers on a deeper level than would have been possible otherwise.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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An Imposter’s Guide to Giving Presentations

Mind the Product

Whether you’re a product person prepping for an important in-house presentation, working up the courage to step on stage at a big conference like #mtpcon, or just want to brush up on your public speaking skills, this practical guide will help you to prepare a killer presentation. Rik Higham speaking at #mtpcon London 2018. I fall through the cracks between an extrovert (I enjoy performing) and an introvert (I’m the quiet one at the party).

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Product Positioning Tip 7 of 7: Making Product Deficiencies No So Deficient

Product Management University

Remember the last time you bought a car? You bought the car that did the best overall job of meeting your needs. There were other cars that had a better GPS, a faster engine, a nicer interior, etc. But in the end, those deficiencies weren’t enough to sway your decision because all the positives together far outweighed a few things that weren’t ideal.

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Why Self-Care Matters in UX Research

dscout People Nerds

Salesforce’s Vivianne Castillo on avoiding burnout and re-evaluating UX’s favorite buzzword: empathy.

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A Practical Guide to Using Jobs To Be Done

The Product Coalition

History of Jobs To Be Done Jobs to be done is the concept that “Customers ‘hire’ products to solve problems in their lives”. The notion of ‘outcome vs output’ was first planted by Ted Levitt?—?who touched on this topic in his book “The Marketing Imagination” in 1983. He introduced the idea that “people do not want a quarter-inch drill, they want a quarter-inch hole.” that customers uses products to get a job done.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How To Say No – Gabrielle Bufrem on The Product Experience

Mind the Product

A manager of product management at Pivotal Software, Brazilian native Gabrielle Bufrem has worked on three continents (North America, Europe and Asia) and hails from a fourth. She’s delivered great talks at our #MTPEngage conferences in Hamburg and Manchester, but we caught up with her after a talk about “saying no” at Edinburgh’s Turing Festival.

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Unconnected Dots of Product Tools

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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We’re Bringing Customer Experience Optimization to Product Teams

AB Tasty

Customer Experience Optimization (CXO) is about creating the optimal experience for every user, every time. This article was originally posted on AB Tasty as We’re Bringing Customer Experience Optimization to Product Teams.

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How To Group Your Competitors?

The Product Coalition

We need to start with the basics. You identified a list of competitors. They can be brands or specific products. But what to do with them… Continue reading on ProductCoalition.com ».

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The State of Product Management – Have Your Say

Mind the Product

Anyone who knows the Mind the Product team knows that we just love to learn about our community and product management in general. This means that from time to time we ask you to help us out, by sharing what you know via a quick and easy survey. From surveys, we can learn so much about product management. From team sizes and organisation structure to career paths and academic backgrounds, and now’s the time to gather fresh data to see how product management is evolving as a craft and a pr

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Is product for me?

The Product Guy

Being a product manager is definitely not for everyone. Watch and learn more from product management expert, Benny Reich.

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Moving Applications to the Cloud and Adopting Cloud-Like Business Models

Revulytics

On-premise software vendors are incorporating subscription-based pricing models that make them more competitive and best meet the needs of their customers. Adobe, Autodesk, and Microsoft have all adopted hybrid (on-premise and SaaS) deployment models to adapt, compete, and succeed. And while the cloud computing market is expected to grow at a compounded annual growth rate (CAGR) of 22.3 percent between 2018 and 2023 and cloud computing revenues are predicted to see revenues soon exceed $250 bill

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Troubleshooting Web Application Performance Meltdowns: A Real World APM Use Case

eG Innovations

Today, it’s a common practice to SSL-enable web applications and websites. It’s beneficial for SEO and it is also needed for compliance. Many regulatory compliance standards mandate that websites are using SSL certificates. A key part of SSL-enabling a website is the configuring the SSL certificate. An SSL certificate (also known as Digital Certificate) is used to create a secure link between a website and a visitor’s browser.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Your Guide to Networking at #mtpcon London

Mind the Product

Heading to #mtpcon London later this week? In this blog post you’ll find some easy ways to network with every product person who crosses your path. Expanding your professional (and personal network) helps you to broaden your thinking, share knowledge, discover new ideas, understand market opportunities, get inspiration, and simply to meet like-minded product people.

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Cross Cultural Research with Elsa Ho of Uber, Leia Atkinson of Shopify, and Chui Chui Tan of Bey? Global

UserInterviews

This week, we're launching three episodes of Awkward Silences. We talked all about how researchers can do great work internationally.

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Method Implementation for Cross-Functional Teams (Pragmatic Live Transcripts)

Pragmatic Marketing

Listen to the original podcast here. Method Implementation for Cross-Functional Teams. How do you create a cohesive approach to product methodology when working with cross-functional teams? What is the value in developing a consistent language, vocabulary and framework to a cross-functional organization? Neal Watkins of BAE Systems gives us his advice based on his five year experience with his product team at BAE and describes his newly defined processes, the importance of a universal language w