Sat.Nov 07, 2020 - Fri.Nov 13, 2020

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Product Management 101: A/B Testing

ProductCraft

A data-driven product manager wants to ensure that each piece of his or her product is working as effectively as possible. That means regularly tweaking certain aspects of the product in order to improve their overall performance. One way to do this is through A/B testing. What is an A/B test? An A/B test (also. Read more » The post Product Management 101: A/B Testing appeared first on ProductCraft by Pendo.

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Here’s how to run a virtual idea board with your team

nulab

Ideas are slippery things. The more you try to catch one, the harder they are to pin down. Then the whole process becomes something of a vicious cycle: Your lack of ideas stresses you out. That stress puts a damper on things even more, and before you know it, you’ve spent two hours staring at a blank page. Panic ensues. Tips, tools, and methods for developing ideas fast can be a real lifesaver when you’ve got to be creative on tap.

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Six Remote Mobile Product Manager Tips

Alchemer Mobile

This year has been interesting to say the least. With most companies transitioning to part-time (if not full-time) remote work, teams are being forced to be creative in the ways they communicate and work efficiently. For product managers , this has posed some unique challenges. We’re here to help! 1. Create a research hub. Take a page out of the Gap Inc. consumer insights team’s book and create a large research hub to share data across departments.

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2021 Product Conferences

Product Talk

We are starting to pull together our 2021 conference list. A lot has changed in the world since we last published our 2020 conference list. Due to COVID-19, many of the events on our list had to shift to virtual events. We expect the same will happen in 2021. Nevertheless, we are finding that conference organizers are getting better at offering compelling online events.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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S.H.O.P.: Making a Habit of it

Intercom, Inc.

Welcome to S.H.O.P., our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at how consumers’ shopping Habits have changed.

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Gap Inc. Q&A: Leveraging Mobile Customer Feedback to Drive Business Decisions

Alchemer Mobile

In 2020, Gap Inc.’s Consumer Insights team strategically collaborated with many other departments such as marketing, online, and store operations to share data and inform decisions based on changing customer preferences and behaviors. For example, Gap Inc. quickly adopted curbside services during the coronavirus pandemic and launched in-app surveys to better understand the customer experience.

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My Cruiser Bike and The Development Teams

The Product Coalition

Image Source: India Autos Blog This pandemic has created a lot of changes not only in my work-life but even in my personal life. One of the noteworthy changes in the usage of my cruiser bike. Mostly left untouched and idle these days with just basic care to keep it clean and check air levels in the tires. I still remember the level of argument I had with my mom and spouse convincing them of going ahead with my decision to buy a cruiser bike of my choice a few years ago.

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Announcing our new report – “The Future of Support Has Arrived: It’s Conversational”

Intercom, Inc.

Customer support is evolving. But how are support leaders staying ahead of rising conversation volumes and sky-high customer expectations? Our new report reveals that conversational, messenger-based support is key. Discover five trends transforming the support industry along with tips on how to capitalize on them. Today, modern customers expect both personal and efficient support.

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Startup Roadmaps and Prioritisation, by Ahmed El-Sharkasy

Mind the Product

In this ProductTank London talk, Ahmed El-Sharkasy – CEO and Co-Founder at Knowledge Officer – offers exceptional insights on product roadmapping and prioritisation. If you’re a startup or want to found one, this talk is for you. Or you can read the key learnings below: Have a flexible plan Don’t fall into the buzzword trap: embracing an [.].

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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What type of innovation are you talking about?

Strategyzer

People often don't understand each other when they talk about innovation. The main reason for this confusion is that there are different types of innovation. To be understood, it is fundamental to specify what type of innovation you are talking about.

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(Do Not) Steal This Feature!

The Product Coalition

If copying your competition is your priority, please read this story. Have you ever been in a situation where you develop a feature because your competition was supporting it, and once you have launched it, your competitor withdrew it? It happened to me. But what also happened was something even funnier. Many times in my career, I have followed the urgency to develop a feature, reacting to the competition.

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TEI 308: How innovators lead transformation – with Tendayi Viki, PhD

Product Innovation Educators

Tips on driving innovation within organizations for product managers and leaders. Our guest says that organizations need pirates. These are the people who make entrepreneurship a legitimate part of the business. They are the innovators and transformers. Pirates design value propositions and business models that scale. . Our guest’s name is Dr.

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Building a Bespoke Prioritisation Framework: A Case Study

Mind the Product

In this case study, Katerina Suchkova, Group Product Manager at 15Five, explains how she and her team devised a prioritisation formula to get them through the challenge of 2020. As a remote company, our team typically gets together twice a year, at the annual company R&D retreat. In September 2019 we went on our last R&D [.]. Read More. The post Building a Bespoke Prioritisation Framework: A Case Study appeared first on Mind the Product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Built for you: Banners, Series, and more to help you create a strong conversational experience from start to finish

Intercom, Inc.

Customers expect a seamless and personalized experience at every point of their journey, but managing all of these interactions across different channels, teams, and tools can often be difficult and inefficient. According to research, more than two-thirds of people waste up to an hour a day navigating between apps at work – which equates to almost 32 days a year.

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How can we deliver faster with Scrum?

The Product Coalition

Scrum and ‘moving faster’ are treated synonyms in leadership discussions. Not sure from where did they get this idea of expecting everything to happen in a fast space by embracing Scrum? Let us discuss today in this blog what are the aspects an organization embracing Scrum has to focus on faster delivery. Borrowing this image from the internet where someone like me would have stumbled upon in the first place to understand the different roles in Scrum and the aspects they focus on.

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Finding Startup Ideas and Building in Heavily-Regulated Spaces — Lessons from Cash App & Carbon Health

First Round Review

Ayo Omojola shares his lessons for going unreasonably deep when building products in heavily-regulated industries like healthcare and financial services with Carbon Health and Cash App.

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Not Your Typical Product People – Marton Gaspar & Eli Montgomery on The Product Experience

Mind the Product

Diversity at work comes in many forms, but neurodiversity is one that we don’t discuss as much in the workplace. This week, we’re joined on the podcast by Marton Gaspar and Eli Montgomery, to give us two different points of view on the topic. Marton’s recently been talking publicly about his experiences as an autistic [.]. Read More.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Problem With Parity

ProductCraft

I’ve said it before, and I’ll say it again: be wary of parity. I’m speaking specifically about feature parity—the often-misguided requirement product management pros face when rolling out a new solution. Whether you’re tackling a software rewrite, expanding a web app to another platform, or simply updating a product, the external pressure to offer features.

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Love through the Screen: 3 Innovations in Human-Centered Tech

The Product Coalition

Facilitating the human touch through pixels 2020 has been a year of many lessons. One in particular is that companies have a responsibility to protect their users and that they must be held accountable for their decisions. From the Social Dilemma Netflix documentary to seeing big tech companies testify before Congress , we have witnessed companies grapple with misinformation and attempt to define what a “neutral” stance in tech means (or whether neutrality even exists).

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Three Ideas to Create Safety in Remote Retrospectives

Johanna Rothman

A Scrum Master asked, “How can I engage my team during a remote retrospective? People tell me things they think we could change. Then, we get into the retro and I know people are looking at their phones, not engaged. Got ideas?” I do. These ideas refer to safety. That's because teams need safety for engagement. Here are my three ideas: Create the conditions for success: equipment.

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I want to be a Product Owner: The Hard Truths Revealed

Mind the Product

Before the pandemic, many organisations had already chosen to go agile. The pandemic has however stress tested our agility (or ‘wagility’) with deep embedded, organisational processes and roles being challenged. Similarly organisations who resisted agile in the past are realising they need to be agile to survive and thrive both during and after the pandemic. [.].

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Video: Notejoy on The Factor

Sachin Rekhi

Video: The Factor with Sonny Mayugba and Sachin Rekhi, Co-Founder & CEO, Notejoy. A few weeks ago I had a fun opportunity to be a guest on The Factor , a new show hosted by Sonny Mayugba highlighting entrepreneurs, their journey, and the factors driving their success. In this episode, I got to share the journey of Notejoy. I start by telling the origin story of the idea and why I was convinced to leave my cushy leadership role at LinkedIn to start a collaborative notes app.

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Creating Your First Product Roadmap

The Product Coalition

There is no single template — so where do you start? Continue reading on Product Coalition ».

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BI vs. product analytics: Key differentiators

Mixpanel

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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What is product/market fit? By Janna Bastow

Mind the Product

In this ProductTank London talk, Janna Bastow – co-founder and CEO of ProPad – shares her view on how you can define and measure your product/market fit. Watch the video to see her talk in full, or have a quick read of her key insights below: How to define product/market fit What you should not think about product/market [.]. Read More. The post What is product/market fit?

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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When Is it Safe to Remove Functionality from Your Product? (Is it Ever?)

ProductPlan

When do you even want to remove product functionality? Think about your car’s interior or the interior of the last car you sat in. Picture the music player in the center control panel. We’ll assume the car has a screen displaying an app menu. The menu offers access to satellite radio, a music app, and the ability to play songs from your phone. Does it also have a CD player?

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Strong Development Teams don't maintain a ‘Pecking Order’

The Product Coalition

Understanding what ‘Pecking order’ is all about in a team’s construct Photo by Annie Spratt on Unsplash What does the term ‘Pecking Order’ stand for? The basic pattern of social organization within a flock of poultry in which each bird pecks another lower in the scale without fear of retaliation and submits to pecking by one of higher rank broadly: a dominance hierarchy in a group of social animals.

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Channel And Ecosystem Leaders Are Demanding More From Partner Relationship Management (PRM) Solutions

Jay McBain

As brands increasingly use different types of partners to reach, influence, transact, and retain customers, partner relationship management (PRM) solutions are being asked to serve both traditional and nontraditional channels at a new level of scale and personalization. Managing these growing ecosystems in a consistent, predictable, and productive way is critical to the success of […].