Sat.May 18, 2019 - Fri.May 24, 2019

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4 Keys to Empowering Your Product Team

Mind the Product

Empowerment. It’s a word that business leaders often use to fire up their teams. But in all likelihood it causes those teams to groan, and not just because it’s a management buzzword. So why does something that is supposed to be good go wrong? It goes something like this: The organization is growing and the leader wants to create some scale. Or a new leader comes in believing agile teams should be self-determining.

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User Attention: 10 Psychological Facts + 8 Tips to Help You Design Better UX

UX Studio

Our environment has become noisier than ever. People have to carefully select what they pay attention to in their overstimulated daily lives. As a business, you not only compete with other businesses but basically everything your audience pays attention to. How can you have their undivided attention? Can we even ethically drive people’s attention?

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The PM/Designer Relationship

The Product Coalition

How to make it great Continue reading on ProductCoalition.com ».

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Essential Statistics for You and Me

Piyanka Jain

[link] A few days ago I met an old acquaintance of mine, who had been working in the marketing department of an IT giant. As we got to talking, I could see that he was a data skeptic?—?someone who did not believe in the power of data. Data Science is not for those who fall on the business side of the company, he said. Quite surprisingly, it is not just him who considers the myth that only techies and analysts need Data Science skills for their work.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Product Management is Simple, but Very, Very Hard

Mind the Product

I didn’t have time to write a short letter, so I wrote a long one instead. Mark Twain. At its core Product Management is about making choices between countless possibilities to deliver value to the end user while meeting organisational goals and constraints. Simple huh? But not straightforward, nor easy to achieve. Indeed, this is the single most difficult feat in product management.

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Onboarding Product Manager

The Product Guy

Guest Post by: Alin Baicoci (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Chris Butler]. Changing a job can be a stressful occasion in in your working life. Why? It might be the case (like in my case) to have spent years as part of an organization, becoming an integrated part of its culture, making good friends at the office. Leaving your job means saying goodbye to these people, and to the teamwork and sense of collaboration you’ve developed during your time together.

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The recipe for developing your career as a product designer

Intercom, Inc.

Picture this: You’re a product designer with a handful of years on your career path. You’ve cut your teeth on a few big launches and earned your stripes as a solid “mid level” product designer. Like many designers, you’re curious and ambitious. You look to the future and ask yourself, where do I want to be this time next year? What about in five years?

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Webinar Recap: How Apps in Each Category Compare and Compete

Alchemer Mobile

We recently hosted a webinar diving into how apps in different categories compare and compete. We took exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report and segmented it by different app categories, including as Food and Beverage, Media, Retail, Travel, Lifestyle, and Finance. In this webinar, Apptentive CEO and Co-founder, Robi Ganguly, and VP of Customer Success, Christy Culp, help you better understand how your app stacks up against others in your industry and provi

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How to Innovate – Ryan Jacoby on The Product Experience

Mind the Product

Ryan Jacoby is an expert on innovation, but not, perhaps, on optimising book titles for SEO – his book, Making Progress , is a guide on how to ensure that your team is open to and successful at innovation. Ryan has been working in the field since his undergraduate days, when he became the first person to complete Stanford’s Design School program.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Navigating Product Management Responsibilities

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Wootric’s Deepa Subramanian on measuring the voice of the customer

Intercom, Inc.

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. Then you had to try to reach them via email and convince them to fill it out. But there’s a better way now. Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and a

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TEI 230: Optimal health and performance for product managers – with Dr. Gus Vickery

Product Innovation Educators

A value proposition for feeling good for product managers. Performing at your best requires a lot of mental dexterity. Product managers need every edge we can get to beat the competition and create successful products. To be at your best, you must also consider your health, and our guest, medical doctor Gus Vickery, is the go-to person for this. He is an expert at getting your body and mind performing well and his book Authentic Health provides the actions we can all take.

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Designing for Public Needs in Participatory Ways by Bernise Ang

Mind the Product

Bernise Ang, Chief Alchemist at Zeroth Labs, spends her days looking across many disciplines in an attempt to tackle social challenges in an urban context. In this talk from #mtpcon Singapore, Bernise shared some stories from her work in social services to illustrate how product and design thinking can help to uncover opportunities, and the lessons her team learned along the way.

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Actionable Insights for Your Product Team

Great product management starts with great teams. Our free assessment tool reveals where your team excels and uncovers opportunities for growth across six key dimensions: Context, Investigate, Define, Create, Deliver, and Leadership. In just 10 minutes, gain actionable insights that show you exactly where to focus to improve performance, drive outcomes, and strengthen your team in key areas.

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You Need to Make Time

The Product Guy

Product greatness lies in deciding to and actually making time. Learn this and more from Amin Bashi, product management expert.

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Essential Statistics for You and Me

Piyanka Jain

[link] A few days ago I met an old acquaintance of mine, who had been working in the marketing department of an IT giant. As we got to talking, I could see that he was a data skeptic?—?someone who did not believe in the power of data. Data Science is not for those who fall on the business side of the company, he said. Quite surprisingly, it is not just him who considers the myth that only techies and analysts need Data Science skills for their work.

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Common Pitfalls for First Time Product Manager

bpma ProductHub

by Ashima Dua – When you’re first starting out in Product Management, it can be easy to fall into common misconceptions and pitfalls. Navigating through uncharted territory can make anyone unsure of what to do or who to reach out to, so some growing pains are bound to happen.

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Announcing the second edition of ‘Intercom on Onboarding’

Intercom, Inc.

Since we first published Intercom on Onboarding back in 2016, awareness about the critical importance of excellent user onboarding has grown considerably. With the relentless rise of SaaS in particular, the need to help users find value and discover their “aha” moment is more important than ever. The one-off transaction has been superseded by an ongoing relationship, and excellent onboarding is central to the success of that relationship. “Onboarding is the one truly universal

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Product Managers Discover That The Circular Is Not Going Away

The Accidental Product Manager

Paper based circulars are still important to retailers Image Credit: Pamela Machado. So if you are running a business and you’d like to keep your customers aware and informed about what products you are offering, what’s the best way to go about doing this? In our modern age, a lot of product managers would look at their product development definition and say that you need to update your web site and they’d be correct.

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[Focus Guide] How To Make The Most Out Of Your Time And Your Life

Nir Eyal

The post [Focus Guide] How To Make The Most Out Of Your Time And Your Life appeared first on Nir and Far.

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Tree Testing 101: A User Researcher’s Guide

Userzoom

So much more than playing ‘Wood You Rather?’ with a Red Maple. As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of tree testing! What is tree testing? Tree testing allows you to test the findability of content on a website or app by asking participants to find a specific piece of content from the information architec

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Our Top 6 Pieces of Career Wisdom for New Grads (and Everyone Else Too)

First Round Review

Graduation is an opportunity to reflect on your progress and recommit to your professional goals. In the spirit of graduation season, we gathered our best advice on how to design a fulfilling career — for new grads and seasoned operators alike.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The Product Leadership Career Ladder

Mironov Consulting

In addition to my formal coaching of product leaders (Directors, VPs and CPOs who directly manage teams of product managers), I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles. So I have a strong sense of what product managers want. But — like all good product folks — I also want to anchor my personal opinions in market data.

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Setting up Your Product Team for Success by Gareth Owen

Mind the Product

In this ProductTank London talk, Gareth Owen offers motivational and supplementary advice to product teams navigating workplace challenges. Gareth led product teams at the BBC, CNN, and the Telegraph and has lots to say about the obstacles and frustrations that product can face in businesses. From start-up to large-scale, product teams own the end-to-end experiences of a business.

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Structuring Product Management for Customer Success vs. Product Success (Video)

Product Management University

Structuring product management for customer success versus product success boils down to one key difference. If you’re structured for product success, you’re doing product management more from the inside out, and that can make life more difficult than necessary If you’re structured for customer success, you’re doing product management more from the outside in, and that can make things a whole lot easier across the board for product teams, marketing, sales and customer success teams.

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Our Top 6 Pieces of Career Wisdom for New Grads (and Everyone Else Too)

First Round Review

Graduation is an opportunity to reflect on your progress and recommit to your professional goals. In the spirit of graduation season, we gathered our best advice on how to design a fulfilling career — for new grads and seasoned operators alike.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Guy Raz: Five Lessons PMs Can Take From Famous Entrepreneurs

ProductCraft

According to “How I Built This” podcast host Guy Raz, innovation happens when three things come together: a problem needs to be solved, a work culture encourages risk-taking, and there’s a shared sense of mission built around a shared story. Sounds a lot like what it takes to build, launch, and run a successful product, Read more » The post Guy Raz: Five Lessons PMs Can Take From Famous Entrepreneurs appeared first on ProductCraft by Pendo.

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5 tips for bringing your product to market faster

Mixpanel

At Mixpanel, we relentlessly monitor customer feedback and take customer requests very seriously. So in the middle of last year, when we started seeing requests bubble up for a new report that would help customers visualize the many pathways their users take to a given destination, we took notice. We received questions like, “what events do users complete before signing up?

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The Ultimate Guide to Using the LINE App for Business

freshtrax

It’s marketing 101 to be where your customers are. We, as a marketers or business owners, must thoughtfully choose which marketing channels to use to engage with our customers. When we enter a new market, especially in a new country or region, identifying marketing channels our customers use the most becomes one of our highest priorities. You definitely want to consider using the LINE app for business in Japan.