Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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A case study: crafting OKRs at Printify

Mind the Product

In this article, we’ll share our good and bad experiences in setting, measuring, and testing OKRs goals against the fluctuations of print-on-demand eCommerce. [.] Read more » The post A case study: crafting OKRs at Printify appeared first on Mind the Product.

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Three Key Product Management Lessons from the Founder and CEO of productLivity

Alchemer Mobile

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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Growing up without growing old: How to keep the startup spirit as you scale

Intercom, Inc.

When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to speak in hours and days, and now it’s months and quarters. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features.

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Definition Playbook

The Product Coalition

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. Word from Scott: Over the years we’ve helped many different teams bridge the gap between discovering requirements and getting them ready for deployment. So I asked the team to share the playbook we’ve used to help prepare them to begin Definition.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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OKRs in product management by Roman Pichler

Mind the Product

From explaining the benefits and drawbacks to taking a collaborative approach to setting the right goals, Roman Pichler shares his thoughts on setting effective product-related goals using OKRs. [.] Read more » The post OKRs in product management by Roman Pichler appeared first on Mind the Product.

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UserOnboard’s Samuel Hulick on designing paths, not products

Intercom, Inc.

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. For Samuel Hulick , a UX consultant and one of the biggest authorities out there on user onboarding, that means thinking less about the product itself and more about how to get users the results they’re after.

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It’s All About The Relationships

The Product Coalition

4 important product management relationships and why they matter Continue reading on Product Coalition ».

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How to connect strategy with OKRs

Mind the Product

To maximise the effectiveness of OKRs, teams must connect them to their overarching business strategy. Learn how from Nacho Bassino, Director of Product at XING, about ‘Connecting Strategy to OKRs' [.] Read more » The post How to connect strategy with OKRs appeared first on Mind the Product.

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Finding Language/Market Fit: How to Make Customers Feel Like You’ve Read Their Minds

First Round Review

After more than a decade of running B2B growth teams at PayPal and investing at 500 Startups, Matt Lerner now spends his days helping early-stage startups with growth. He's seen firsthand how changes in a handful of words can yield jaw-dropping differences in conversion — and accelerate a startup's course to product/market fit. Here, he makes the case for starting with language/market fit first, and offers up his 4-step process for getting there.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Announcing our new WhatsApp integration – support your customers on the world’s most popular messaging service

Intercom, Inc.

Incorporate your customers’ most-loved platform into your support offering. We’ve partnered with WhatsApp to provide a simple, hassle-free integration within Intercom – the easiest way to add WhatsApp to your company’s support experience. When it comes to personalized support, WhatsApp is a no-brainer. Offering convenient, effective support to your customers, exactly where they are, just makes sense. “Today, we’re announcing a simple way to integrate one of the world’s most popular communi

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My Story of Landing a Product Gig in The Valley

The Product Coalition

A story about my job seeking experience and what I learnt from it Continue reading on Product Coalition ».

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OKRs can be simple – Storm Fagan on The Product Experience

Mind the Product

Storm Fagan — now the Chief Product Officer at the BBC, joined us on the podcast to break down how she made OKRs scale at a big company by keeping them simple. (Hint: that wasn't her first approach.) [.] Read more » The post OKRs can be simple – Storm Fagan on The Product Experience appeared first on Mind the Product.

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PODCAST on Product Led Growth

Product Management University

Join John Mansour and Paul Heller for an insightful 30-minute podcast on product led growth and making the transition from a direct sales model. Had a lot of fun discussing the differences between a new business starting with a product led growth model and mature businesses making the transition from a traditional direct sales model. Paul’s company, Sopheon is making the transition.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Invisible Women as Part of Security Questions

Johanna Rothman

The good news is most sites realize we, the users, need nudges to create strong passwords. The bad news is too many of those nudges reject strong passwords from password managers. (I use and am happy with 1Password.). Worse, too many sites still ask horrible , terrible security questions instead of asking for two-factor authentication. Your first house, your first dog, your mother's maiden name.

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What Do Product Managers Specialize In?

The Product Coalition

No, They Are Not Generalists… Photo by Andrea Piacquadio from Pexels Every time I visit my parents we seem to have the exact same conversation. It is initiated in various forms like “You are a Project Manager right?” or “What do you do in your work?” or “Why do you only do meetings?”. And every time, I take them on a journey through what I really do.

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Let’s talk about Objectives and Key Results

Mind the Product

Product leader, Federico Iglesias delves into the elements of OKRs in product management, and discusses how they can be utilised best for teams in his post ‘Let’s talk about OKRs’. [.] Read more » The post Let’s talk about Objectives and Key Results appeared first on Mind the Product.

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When Blackface Goes Digital: How to Go Deeper Than Cosmetic Diversity

dscout People Nerds

[dscout x HmntyCntrd] How anti-Blackness plays out in digital spaces and tips on how to go beyond cosmetic diversity.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The experiment that revealed how proactive support directly affects your bottom line

Intercom, Inc.

Proactive support is a lifesaver for busy teams looking to provide exceptional support at scale. By allowing support teams to get ahead of known problems and provide help to customers before they need to reach out, proactive support has enabled major companies to scale their support without increasing headcount, drive down inbound conversation volumes ( in some cases by up to 80% ), and maintain incredible customer satisfaction ratings.

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They Are Not Product People

The Product Coalition

As product leaders we work with so many stakeholders, and we strive to include them in the product definition processes. While generally this is the right thing to do, there is one line that you don’t want to cross: letting them do the product work instead of you, or expecting them to contribute more than they can. Here is a quick guide to finding the right balance.

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OKRs: Implement well, ensure transparency and drive progress

Mind the Product

Objectives and Key Results (OKRs) are used in different ways. What's more, different stages of the framework present different challenges. To shed light on some key areas we asked three product managers to share their experiences. [.] Read more » The post OKRs: Implement well, ensure transparency and drive progress appeared first on Mind the Product.

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Insights: Using product analytics to find metrics that predict retention

Mixpanel

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch. How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention?

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Use Decision Deadlines to Plan for Product Deliverables

Johanna Rothman

Strategy and Product Feedback Loops. Many organizations ask teams to forecast when the team can deliver a feature. (Or finish a project.) That request often means the teams spend a ton of time forecasting, not delivering. Instead, what if managers told the team when the managers want to make a decision? The team could deliver enough to help the managers make those decisions.

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How to Position Yourself as a Strong Product Manager From the Get-Go: Part 3

The Product Coalition

Go beyond communication: have a strong collaboration Continue reading on Product Coalition ».

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SUNDAY REWIND: The secret weapon of retrospectives – the Team Radar

Mind the Product

You know that moment when you realise that something in your team isn’t quite? Sometimes you’re the only one who sees it too. It’s never a fun feeling, but often, you’re ability to spot the problem can be put to good use. Today we find out how via a 2019 post by independent product leadership [.] Read more » The post SUNDAY REWIND: The secret weapon of retrospectives – the Team Radar appeared first on Mind the Product.

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14 Best UX and User Research Communities to Join in 2022

UserInterviews

Join these top UX research groups and communities on Slack, Linkedin, and Facebook to voice your ideas, learn from your peers, and stay informed.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The Pinky Promise: Stick To your Goals–Or Lose Some Blood

Nir Eyal

The post The Pinky Promise: Stick To your Goals–Or Lose Some Blood appeared first on Nir and Far.

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Are Non-fungible Tokens (NFTs) a Safe Thing to Buy in 2022?

The Product Coalition

We are already in the last quarter of 2021, with 2022 on the way, several business owners and investors are looking for markets where they can start investing. Every investor knows that investing come with risks and even with that knowledge, investors still like to play it safe. That means that no one likes investing in anything that is not capable of bringing returns or that is not profitable.

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MTP Panel: Defining your OKRs in 2022

Mind the Product

With 2022 fast approaching, there’s no better time to have a refocus on OKRs and get ready to start the new year. In this panel discussion for Prioritised members, five OKR and product experts discuss defining your OKRs. [.] Read more » The post MTP Panel: Defining your OKRs in 2022 appeared first on Mind the Product.

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