Mind the Product

MARCH 13, 2020

In this keynote from MTP Engage Manchester , Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour. The path of least resistance is rarely the right direction. The stakeholder and product manager relationship should be transparent. As product people, we must lean into conflict. Shaun describes a great product manager as “someone who can throw a well-placed, well-measured tantrum about the important things” He describe

User Testing 153

User Testing KPI Data Visualization Vision 153

Roman Pichler

MARCH 11, 2020

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

Leadership 255

Leadership Product Research Customer Experience Agile 255

Mind the Product

MARCH 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training.

Product Research 193

Product Research User Testing Weak Development Team Customer Experience 193

Product Management University

MARCH 9, 2020

I noticed a strange trend early in my product management career. People in marketing, sales and even on our product teams could position products we hadn’t built yet and do it with remarkable clarity. We weren’t nearly as good positioning products we already had. I still see it with many of our clients today. What’s going on? Our company was in the very early stages of rebuilding our entire product line from the ground up on a new technology platform.

Positioning 130

Positioning Technology Article Marketing 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Emerge Insights

MARCH 12, 2020

Those involved in product ownership or management have all experienced a simultaneous excitement and a twinge of dread with a digital product budget being approved and a project starting. Often much later than originally planned. It’s up to you to get things moving — quickly. As you begin to evaluate potential partners to produce your digital […].

Branding 59

Branding Development Strategy Management 59

BrainMates

MARCH 11, 2020

Your Product strategy is the most important long-term document you ever create for a Product. It helps you imagine the future of your Product. It helps focus your team on the activities that will generate the greatest value for both customers and the business. It helps you manage your internal and external stakeholders and gain their buy-in for further investment.

Product Strategy 52

Product Strategy Strategy Development Technical Review 52

Product Talk

MARCH 11, 2020

The following is an excerpt from my upcoming book, Continuous Discovery Habits. I’d love your feedback in the comments. After reading, are you ready to interview as a trio? Still have doubts? Please let me know your thoughts. Product research needs to be timely, actionable, and believable for a product team to act upon it. Product research needs to be timely, actionable, and believable for a product team to act upon it. – Tweet This.

User Testing 213

User Testing Customer Feedback Customer Experience Product Research 213

Roman Pichler

MARCH 11, 2020

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

Leadership 255

Leadership Product Research Customer Experience Agile 255

Intercom, Inc.

MARCH 9, 2020

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

Messaging 276

Messaging Positioning Information Development 276

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Mind the Product

MARCH 10, 2020

Watch on YouTube | Listen on Soundcloud | View other Mindset episodes. Rosemary King welcomes Tristan Kromer to Mindset. A lean startup coach and founder of innovation consultancy Kromatic – Tristan also currently serves on the ice cream innovation board at Unilever! In this episode, Tristan and Rosemary discuss product intuition, the art of prioritisation, managing your HiPPOs, and draw from their own experiences and expertise to answer questions from the Mind the Product community.

Workshop 159

Workshop Customer Feedback Feedback Software Blog 159

The Product Guy

MARCH 12, 2020

Guest Post by: Pete Harvey (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Yossi Mlynsky]. A fundamental human truth is that we are bad at making decisions. All of us. This Wikipedia page – probably my favourite of the c.6m – lists why in stunning detail. We’ll get specific on these later. Fundamentally, being a Product Manager is all about making sure that the right decisions get made, and for me the hardest decision has always been “what shall we do next?”.

User Testing 162

User Testing Customer Experience Product Research Framework 162

Product Management University

MARCH 12, 2020

If your product management team wants to take its reputation and influence to the next level, here are three areas that will give you the biggest bang for your effort. The Playbook: 1. Well-Rounded Market Knowledge. Product Management is the one function in the company that should have the most well rounded perspective of the market dynamics, target customer needs and their collective relationship to your business.

Product Management 130

Product Management Product Manager Finance Customer Experience 130

Intercom, Inc.

MARCH 12, 2020

What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. There are now more ways than ever to help your customers solve their problems.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

MARCH 10, 2020

As a product leader, what qualities do you need to cultivate to be able to ensure your team performs to the best of its abilities? Recently I’ve been thinking a lot about teams – what is a team, team formation and development, cross-functional teams , and leading teams. I think we can all agree that not all teams, or organisations in which teams form and operate, are equal, so there is no single template to follow.

Weak Development Team 135

Weak Development Team Data Visualization Feedback Software Reporting Tools 135

The Product Guy

MARCH 10, 2020

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Turnaround, David Clements. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

Product Management 162

Product Management Product Manager Management Management 162

ProductPlan

MARCH 11, 2020

I’ll admit it, in the past, I’ve wrestled with needing to control uncertainty. For years I thoroughly planned most everything and felt the need to know the eventual outcome of decisions. I had expectations, and if the expectations weren’t met, I was disappointed. Whether it was a product I managed or a vacation I took, I wanted to control the inevitable uncertainty.

Product Management 123

Product Management Product Manager Product Research Management 123

Product Innovation Educators

MARCH 9, 2020

A framework for product managers to create the future. There are different types of product managers. Not all product managers think they are building the future, but if they don’t do it, who will? I think product managers are the best equipped for building the future, but that can sound like a daunting challenge. If it sounds that way to you, keep listening as the founder of TrendHunter, Jeremy Gutsche, shares what you need to do to help your organization build the future.

Data Visualization 108

Data Visualization User Testing Framework Product Research 108

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mind the Product

MARCH 11, 2020

One of the things we’ve learned from doing this podcast is that it’s important to schedule in time to reflect and to revisit some of the lessons you’ve learned along the way. It’s been a recurring theme, actually – something that’s been mentioned by Barry O’Reilly, Rian van der Merwe, and John Cutler – and so we’re taking this week to listen again to our chat with Josh Seiden.

Customer Experience 122

Customer Experience Product Research User Testing Workshop 122

Amplitude

MARCH 9, 2020

At Amplitude, we work with leading digital teams who know that in today’s competitive marketplace, the best product experience wins. Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

Mixpanel

MARCH 12, 2020

If you live on Earth, you’re at risk for catching the COVID-19 virus. If you live on Earth and you work on a product team in an office, you’re probably about to work from home–if you aren’t already doing so. Here are some tips for keeping yourself and your team fit, sane and productive during your (hopefully temporary) retreat from the workplace. 1.

Engineering 109

Engineering Data Visualization Document Naming 109

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. I want to dive into how our team found their way to technology, the challenges they have faced, and the advice they would share with others looking to either make a career or job change.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Mind the Product

MARCH 9, 2020

Mind the Product has launched a new training workshop for product leaders on mapping. I meet a lot of product people – product managers, product owners, agile coaches, scrum masters, business analysts, project managers – and I’ve learned that there are a couple of constants, whatever the title or role. Namely that each of these roles performs an ever-evolving mix of tasks and that most product people want to understand how to progress.

Reporting Tools 117

Reporting Tools User Friction Workshop Data Visualization 117

The Product Coalition

MARCH 8, 2020

As product managers, we need to track a whole host of actions, and we need to power up our to do apps to do this in the most effective way Continue reading on ProductCoalition.com ».

Product Management 88

Product Management Product Manager Management Management 88

Amplitude

MARCH 11, 2020

Roadmapping is at the core of product strategy and product management. As a product person, and the VP of Product at Yesware , I’ve never come to fully embrace the discussion of what each team would deliver, in what sequence and within a long timeframe. Output-focused product roadmaps provide a false sense of certainty, all while limiting product work to a few big bets, which may or may not pan out.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

ProductBoard

MARCH 13, 2020

In most tech companies, balancing parenthood and work can be extremely challenging. As a single mother in an executive position, it can be virtually impossible. Among a young, male-dominated workforce that sees long hours as a badge of honor, work-life balance often seems like a quaint relic. No wonder so many women are leaving tech companies in their thirties – the very time when their male.

Positioning 98

Positioning 98

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Mind the Product

MARCH 11, 2020

Ashley Fidler explains how, through a series of career twists and turns, she went from a PhD in Linguistics to becoming CPO at Eigen Technologies. Ten years ago, I left academia to go into tech full time. In my current role as CPO for Eigen Technologies in London, I manage a team that includes business and technical product, UX/UI, and subject-matter experts.

Research Software 105

Research Software B2C Artificial Inteligence Customer Experience 105

ProductCraft

MARCH 12, 2020

This post originally appeared on the Connected blog. As a product builder, it is rare to design for yourself. Sometimes this means you’re designing for the type of people you know, but in extreme situations, you’ll have zero context from your own life, and the rest of the team is in the same position. In these. Read more » The post Three Steps to Designing a Niche Product You Know Nothing About appeared first on ProductCraft by Pendo.

Positioning 98

Positioning Blog Product Research User Testing 98

Modus Create

MARCH 12, 2020

When you already have a team of manual QAs or you do not want to hire test automation engineers, you may be tempted to use test recorders for automated web testing. Tread carefully, as this kind of decision will shape your QA department for a long time. In the first part of this two part series we will focus on the capabilities of test recorders. In the second part we will jump into their compatibility with existing technology stacks.

User Testing 94

User Testing Feedback Software Product Research Testing 94