Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Level up Your Product Function With the Product Leader Map

Mind the Product

“I’m drowning in a never-ending todo list“, “I can’t be everywhere at once“, “I’m not good enough“ In my coaching work I constantly hear these frustrations from product leaders. It’s no surprise – product leadership is a tough gig, but strong product leadership is vital if companies are to be product-led and achieve growth.

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Product Goals in Scrum

Roman Pichler

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.” The product owner is accountable for “developing and explicitly communicating the product goal.

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Strategies to avoid burnout and manage your workload

Intercom, Inc.

When you’re working in a fast-paced industry, it’s all too easy to reach burnout no matter what role you’re in. And when you work on multiple concurrent projects and across lots of teams, the risk of burnout isn’t just high, it can feel inevitable. Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource.

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Work, the Future, and familiar names

The Product Bistro

Almost 5 years ago, I found myself starting a job that focused around training, and skills validation, and my area of focus was in the future of work, as well as the seismic change that “Digital Transformation” was having on the workplace ecosystem. A major part of my early research on this was reading a lot of papers, white papers, articles, and just general digging into the topics related.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Amazing Women in Product

Mind the Product

In celebration of International Women’s Day this post is about some awesome women in Product. Sadly, I can’t feature them all because, believe me when I say, there are A LOT. Instead, I’ll throw a spotlight on a selection who repeatedly wow us with their product brilliance and their commitment to the product community. In no [.]. Read More.

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Product Goals in Scrum

Roman Pichler

Listen to this article: [link]. Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.

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Work, the Future, and familiar names

The Product Bistro

The way we work, and the type of work we will do is changing. In my past research, one name has come up over and over, David Autor of MIT.

Naming 195
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Announcing ‘The Ultimate Guide to Conversational Support’

Intercom, Inc.

With customer expectations soaring higher than ever, how do you achieve fast, meaningful support, at scale? The world’s most customer-centric teams are turning to conversational, messenger-based support – and you can learn the proven strategies to do the same in our newly published Ultimate Guide to Conversational Support. Until recently, most support teams faced an impossible choice – stay personal with customers or get efficient as a team.

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How Quality Assurance Protects the Software Development Process

The Product Coalition

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. Overview of the quality assurance Quality assurance service is a systematic process to ensure the frontend and backend development satisfies specific requirements and quality standards.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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A Step-By-Step Guide to Developing Innovative Digital Products

Mind the Product

There is a strong opinion among product people that believes customers don’t buy the product, they buy a better experience where a product helps them do their jobs differently. What factors exist in some products that make them innovative and delightful to use? Where innovation is located Thomas Edison, an American inventor says, “There’s a [.].

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A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them

ProductCraft

You have read all the books and you are ready and energized to dive into real product management. You land a job and get to work, totally ready to be an outcome-focused, non-date-driven, research-first “good” product manager (maybe even a “great” product manager!). But gradually, you find that your leadership team expects a Gantt chart. Read more » The post A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them appeared first on ProductCraft by Pendo.

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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

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Gain a Competitive Edge With On-time Orders: use AR for Warehouse Operations

The Product Coalition

In the past few years, we have seen that mobile application development has developed to be thriving in several businesses. Presently, it is projected that more than 4 million mobile application developers have been committed to maintaining the business demand. In the year 2019 2 million applications were recorded in a single Apple application store as well as it was subjected to 50 billion copies and further billion were given to the developers.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Managing Internal Tools – Emily Patterson on The Product Experience

Mind the Product

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [.]. Read More. The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

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Why the Popular & Easy Career Ladder Prevents an Agile Culture, Part 1

Johanna Rothman

As I've been speaking about the Modern Management Made Easy books, people ask these questions: We're pretty good with our agile approach. It's time for performance reviews. How do we reward someone based on individual work when we want teams to work together? What do we do? Can we extend whatever that is to our hiring effort? What does performance management look like when we want to reward people for their collaboration?

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TEI 325: 5 tools to create alignment, communicate better and build trust – with Stefano Mastrogiacomo, PhD

Product Innovation Educators

How product managers can get their teams on the same page. This podcast is getting a new name—Product Masters Now. The name officially changes in a few weeks, but I want you to know it is coming. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. The logo will look the same—just the name is changing. .

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How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

Such applications as Uber looks like an insurmountable goal for regular people. Once it was launched, it stole the show. And it changed anything in the taxi world. The good news is that you can create an app like Uber just in 1500 hours. Sounds impressive, but it makes the goal measurable and achievable. All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Hiring Product Managers: Using Product EQ to go beyond culture and skills

Mind the Product

In my book, Hiring Product Managers: Using Product EQ to go beyond culture and skills, there’s a specific tool that’s proved useful for a number of product leaders. In this post, I’m sharing that tool – the Role Canvas, along with an excerpt introducing it. About the book In the book, I tell the story of [.]. Read More. The post Hiring Product Managers: Using Product EQ to go beyond culture and skills appeared first on Mind the Product.

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Building a Thriving Innovation Ecosystem - A Pharmaceutical Example

Strategyzer

It takes time and investment to create a sustainable innovation ecosystem, one that enables repeatable innovation outcomes in a large organization, be it new products, services or businesses. And it requires many decisions along the way.

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How to Build a Product That Drives Adoption

Indicative

With the combination of free trials and easy setup common in today’s SaaS market, signing up new users isn’t a huge issue. The big challenge for SaaS companies today isn’t customer acquisition—it’s activation, getting those leads to fully adopt the product and become long-term active users. That means SaaS product and marketing teams need to shift their focus toward product adoption.

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21 Must-Follow Female Writers for Product Managers

The Product Coalition

In celebration of International Women’s Day ‘21, I’ve curated a list of 21 of my favourite female product-related writers. Continue reading on Product Coalition ».

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Solving the Puzzle by Hope Gurion

Mind the Product

How can product people reconcile their ambition with the reality of what they’re doing right now? In this ProductTank London talk, Product Leader and Team Coach Hope Gurion provides some guidance for job seekers hoping to make the next leap in their careers but unsure about how to get there. The key points of her [.]. Read More. The post Solving the Puzzle by Hope Gurion appeared first on Mind the Product.

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Which Customer Testing Program Style Is Right for You?

Centercode

There isn’t a one-size-fits-all method of product development that’s guaranteed to work for your organization. Take Agile, for example. Eighty percent of today’s tech companies have adopted agile practices — so there must be something to it, right? But not everyone practices Agile the same way. In fact, what counts as “agile development” can vary widely from company to company — and two very different forms can both produce spectacular results.

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Building an ROI-Driven Testing Plan with AB Tasty Partner, Roboboogie

AB Tasty

After our amazing digital summit at the end of 2020, we wanted to sit down with Matt Bullock, Director of Growth at Roboboogie to learn more about ROI-driven design. Tell us about Roboboogie and your session. Why did you choose this topic? Matt: Our session was titled Building an ROI-Driven Testing Plan. When […]. This article was originally posted on AB Tasty as Building an ROI-Driven Testing Plan with AB Tasty Partner, Roboboogie.

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What You are Doing Wrong with your Team Working Agreement

The Product Coalition

Introducing 4 Unexpected Elements to Include in Every Teaming Agreement Learn what your teaming agreements might be missing and ideas to go further. Photo by Josh Calabrese on Unsplash A team working agreement is essentially a documented set of ground rules that a team creates to hold each other accountable to positive behaviors. It’s a common element of a team startup or launch, and strong teams often revisit their team norms.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Performing Effective User Research: Advice From C Todd Lombardo

Mind the Product

In this interactive AMA session for Prioritised members, C Todd Lombardo, author and VP of Product at Machine Metrics, discusses how performing effective user research can minimise the impact of bad product decisions. Watch the recording in its entirety or read on for the highlights, including: Why we make bad product decisions Doing the right product [.].

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3 Tips to Make Your Product Manager Resume Stand Out From the Rest

ProductPlan

According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. ProductPlan’s State of Product Management Report revealed that 72% of product managers are mostly happy or extremely happy in their current role. It’s a dynamic role with a lot of room to grow, so it is no surprise that we see an influx of product managers looking for advice to stand out.

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CX’er Huddle in the Feedback-Tribe with Adrian Brady-Cesana

Usersnap

Join our next digital fireside chat with Adrian on April 7th, 2021 5pm CET. Learn from this experienced CX expert who not only wrote a successful book but publishes a CX podcast on CXChronicles.com. We are happy and proud to have him in our Feedback Tribe (provided by Usersnap) to learn hands-on insights on how optimize customer experience can grow your business.