Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Level up Your Product Function With the Product Leader Map

Mind the Product

“I’m drowning in a never-ending todo list“, “I can’t be everywhere at once“, “I’m not good enough“ In my coaching work I constantly hear these frustrations from product leaders. It’s no surprise – product leadership is a tough gig, but strong product leadership is vital if companies are to be product-led and achieve growth.

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Product Goals in Scrum

Roman Pichler

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.” The product owner is accountable for “developing and explicitly communicating the product goal.

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Strategies to avoid burnout and manage your workload

Intercom, Inc.

When you’re working in a fast-paced industry, it’s all too easy to reach burnout no matter what role you’re in. And when you work on multiple concurrent projects and across lots of teams, the risk of burnout isn’t just high, it can feel inevitable. Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource.

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Work, the Future, and familiar names

The Product Bistro

The way we work, and the type of work we will do is changing. In my past research, one name has come up over and over, David Autor of MIT.

Naming 195
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Amazing Women in Product

Mind the Product

In celebration of International Women’s Day this post is about some awesome women in Product. Sadly, I can’t feature them all because, believe me when I say, there are A LOT. Instead, I’ll throw a spotlight on a selection who repeatedly wow us with their product brilliance and their commitment to the product community. In no [.]. Read More.

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How to Get High-Quality and Useful Mobile Customer Feedback

Alchemer Mobile

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Why is this? Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. What should be used as a showcase of glowing customer feedback that attracts new customers turns into a catch-all for any and all customer opinions that subsequently works against that goal.

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Work, the Future, and familiar names

The Product Bistro

Almost 5 years ago, I found myself starting a job that focused around training, and skills validation, and my area of focus was in the future of work, as well as the seismic change that “Digital Transformation” was having on the workplace ecosystem. A major part of my early research on this was reading a lot of papers, white papers, articles, and just general digging into the topics related.

Naming 195
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Announcing ‘The Ultimate Guide to Conversational Support’

Intercom, Inc.

With customer expectations soaring higher than ever, how do you achieve fast, meaningful support, at scale? The world’s most customer-centric teams are turning to conversational, messenger-based support – and you can learn the proven strategies to do the same in our newly published Ultimate Guide to Conversational Support. Until recently, most support teams faced an impossible choice – stay personal with customers or get efficient as a team.

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The Six Habits of Extremely Successful P&L Owners

The Product Coalition

Profit and Loss Fundamentals for Business Leaders and Entrepreneurs Continue reading on Product Coalition ».

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Product Goals in Scrum

Roman Pichler

Listen to this article: [link]. Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.

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A Step-By-Step Guide to Developing Innovative Digital Products

Mind the Product

There is a strong opinion among product people that believes customers don’t buy the product, they buy a better experience where a product helps them do their jobs differently. What factors exist in some products that make them innovative and delightful to use? Where innovation is located Thomas Edison, an American inventor says, “There’s a [.].

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A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them

ProductCraft

You have read all the books and you are ready and energized to dive into real product management. You land a job and get to work, totally ready to be an outcome-focused, non-date-driven, research-first “good” product manager (maybe even a “great” product manager!). But gradually, you find that your leadership team expects a Gantt chart. Read more » The post A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them appeared first on ProductCraft by Pendo.

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Gain a Competitive Edge With On-time Orders: use AR for Warehouse Operations

The Product Coalition

In the past few years, we have seen that mobile application development has developed to be thriving in several businesses. Presently, it is projected that more than 4 million mobile application developers have been committed to maintaining the business demand. In the year 2019 2 million applications were recorded in a single Apple application store as well as it was subjected to 50 billion copies and further billion were given to the developers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why the Popular & Easy Career Ladder Prevents an Agile Culture, Part 1

Johanna Rothman

As I've been speaking about the Modern Management Made Easy books, people ask these questions: We're pretty good with our agile approach. It's time for performance reviews. How do we reward someone based on individual work when we want teams to work together? What do we do? Can we extend whatever that is to our hiring effort? What does performance management look like when we want to reward people for their collaboration?

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Managing Internal Tools – Emily Patterson on The Product Experience

Mind the Product

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [.]. Read More. The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

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How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

Such applications as Uber looks like an insurmountable goal for regular people. Once it was launched, it stole the show. And it changed anything in the taxi world. The good news is that you can create an app like Uber just in 1500 hours. Sounds impressive, but it makes the goal measurable and achievable. All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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“Tech Addiction” Is the New Reefer Madness

Nir Eyal

The post “Tech Addiction” Is the New Reefer Madness appeared first on Nir and Far.

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Hiring Product Managers: Using Product EQ to go beyond culture and skills

Mind the Product

In my book, Hiring Product Managers: Using Product EQ to go beyond culture and skills, there’s a specific tool that’s proved useful for a number of product leaders. In this post, I’m sharing that tool – the Role Canvas, along with an excerpt introducing it. About the book In the book, I tell the story of [.]. Read More. The post Hiring Product Managers: Using Product EQ to go beyond culture and skills appeared first on Mind the Product.

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Building a Thriving Innovation Ecosystem - A Pharmaceutical Example

Strategyzer

It takes time and investment to create a sustainable innovation ecosystem, one that enables repeatable innovation outcomes in a large organization, be it new products, services or businesses. And it requires many decisions along the way.

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21 Must-Follow Female Writers for Product Managers

The Product Coalition

In celebration of International Women’s Day ‘21, I’ve curated a list of 21 of my favourite female product-related writers. Continue reading on Product Coalition ».

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Beta Testing: A Mixed-Methods Playground

dscout People Nerds

Beta testing offers ample mixed-methods opportunities, providing rich insights on lean timelines.

Testing 103
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Solving the Puzzle by Hope Gurion

Mind the Product

How can product people reconcile their ambition with the reality of what they’re doing right now? In this ProductTank London talk, Product Leader and Team Coach Hope Gurion provides some guidance for job seekers hoping to make the next leap in their careers but unsure about how to get there. The key points of her [.]. Read More. The post Solving the Puzzle by Hope Gurion appeared first on Mind the Product.

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TEI 325: 5 tools to create alignment, communicate better and build trust – with Stefano Mastrogiacomo, PhD

Product Innovation Educators

How product managers can get their teams on the same page. This podcast is getting a new name—Product Masters Now. The name officially changes in a few weeks, but I want you to know it is coming. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. The logo will look the same—just the name is changing. .

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The Art of Co-Creating Great User Stories

The Product Coalition

How to collaborate with teams & build user stories which they would commit to! Continue reading on Product Coalition ».

Agile 150
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to Build a Product That Drives Adoption

Indicative

With the combination of free trials and easy setup common in today’s SaaS market, signing up new users isn’t a huge issue. The big challenge for SaaS companies today isn’t customer acquisition—it’s activation, getting those leads to fully adopt the product and become long-term active users. That means SaaS product and marketing teams need to shift their focus toward product adoption.

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Which Customer Testing Program Style Is Right for You?

Centercode

There isn’t a one-size-fits-all method of product development that’s guaranteed to work for your organization. Take Agile, for example. Eighty percent of today’s tech companies have adopted agile practices — so there must be something to it, right? But not everyone practices Agile the same way. In fact, what counts as “agile development” can vary widely from company to company — and two very different forms can both produce spectacular results.

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The Best Customer Retention Management Software of 2021

Userpilot

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. Not only is it significantly easier and cheaper to retain a customer than it is to acquire a new one, retention is also where all the money is in the SaaS world. A study by Totango found that 70-95% of revenues come from upsells and renewals, as opposed to only 5-30% from the original sale.