Hello Product Managers!
The Secret PM Handbook
NOVEMBER 11, 2017
Empathy is very important! You have to be willing and able to put yourself in the shoes of your customers. And since "your customers" is actually everyone in the organization, as well as the people who buy and evaluate your product, you have to be very flexible, and be able to hold multiple viewpoints in mind at the same time. Along with this, you need to be very flexible, mentally.
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