Sat.Jan 28, 2023 - Fri.Feb 03, 2023

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The dark side of collaboration

Mind the Product

In this guest post, Odette Colyer, Managing Partner, Experience Research and Strategy at Super User Studio delves into her take on effective collaboration and communication. [.] Read more » The post The dark side of collaboration appeared first on Mind the Product.

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Validate Your Idea: The Proven 5-Step Method For Product Success + Free Canvas

The Product Coalition

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. But with so many potential ideas to pursue, how do you know which ones are worth pursuing? One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

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Product Marketing Roadmaps – Your Revenue Destination With Turn-by-Turn Directions

Product Management University

Product marketing roadmaps aren’t a staple in most B2B organizations, but there are a host of reasons they should be. The biggest reason metaphorically speaking, is they willingly “fence the salesforce” into your most lucrative markets and give them a shorter path to meeting sales quotas and revenue goals. What is a Product Marketing Roadmap? A product marketing roadmap is a visual representation of the product/service solutions that will drive the most revenue in each market segment based on th

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Sourcing Opportunities: Unlocking the Power of Opportunity Mapping

Product Talk

The opportunity solution tree is a visual representation of your continuous discovery work. It helps you keep track of your high-level outcomes , the unmet needs, desires, and pain points (or what I collectively refer to as “ opportunities ”) you’re hearing about from customers, the solutions you’re considering, and sometimes the assumptions you’ve identified and tests you’re running to validate those assumptions.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Easiest Way to Manage Your Entire Product Portfolio

Gocious Blog

As the product manager , it is your responsibility to manage the product portfolio to ensure that your product offering remains relevant and that all products are aligned with the long-term goals of the company.

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Pull, Don’t Push: How Catalysts Overcome Barriers and Drive Product Adoption

First Round Review

Marketing expert Jonah Berger has spent years probing into the science behind changing people’s minds, and why becoming an effective change agent is about lowering barriers, not pushing harder. He distilled five of the most common barriers into a simple framework and walks us through how founders can more effectively build and sell products.

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Creating a Winning Product and User Feedback Policy: The Importance, Components, and a Step-by-Step Guide

Usersnap

A well-executed product and user feedback policy (PUFP) is a critical aspect of any successful business strategy. This policy outlines the steps taken to effectively gather, manage, and communicate feedback from customers in a manner that promotes trust, accountability, and a deep understanding of the needs and desires of the user base. A strong PUFP is integral to improving products and services, fostering a sense of engagement and appreciation among customers, and driving growth and innovation

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Stir Up Innovation and Fun with a Customer Day

dscout People Nerds

Running a customer day is a fantastic way to drum up new ideas and build meaningful relationships. Here’s how to get started.

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Drive Product Adoption With a Multi-channel Approach

Gainsight

Well well well, it looks like we’ve stumbled upon the holy grail of customer success—product adoption. It’s the one thing that can make or break a customer’s experience with your company. But fear not my fellow customer success warriors, I have come bearing the gift of insight on increasing product adoption within your customer base.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Product Vision Board Checklist

Roman Pichler

Overview The checklist below is structured according to the five elements of the product vision board. These are vision, target group, needs, product, and business goals. You can download the list together with the product vision board template by clicking on the image below. Vision Inspiring : Describes the positive change the product should create.

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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.

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Being agile does not mean you can defocus

Mind the Product

Product manager Sharon Feldstein looks at what it really means to be an agile product team today and how to balance this with product strategy and long-term goals When I started my first job in tech, “agile” was THE thing everybody talked about. It was perceived as our savior from writing and executing long PRDs [.] Read more » The post Being agile does not mean you can defocus appeared first on Mind the Product.

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How To Build Products During an Economic Recession: Three Important Tips

The Product Coalition

Here are ways you can improve your productivity and stabilize your product team during times of economic downturn. 1. Do Prioritization the Right Way Everyone knows that we have to prioritize, with or without a recession. But is there a “right” way to do it when a team is under strict moments? When there are budget constraints during a recession, three main factors come up during prioritization: P0 business goals, dev months, and capacity.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The Complete Guide to Generating Leads on Your Landing Page

AB Tasty

Landing pages are often used to generate quality leads. Check out our advice for improving their converion rate by perfecting your calls-to-action, your value proposition and your forms.

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Webinar Archive: Improving Sprint Execution & Product Usability In One Fell Swoop!

Product Management University

As far as sprint execution is concerned, your agile process is good enough. It’s your feeder systems that need more muscle! In this training seminar, you’ll learn how to strengthen the most critical starting point so that that your themes, epics, user stories, sprints and product designs get off on the right foot with no looking back. Recorded on February 2, 2023.

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SUNDAY REWIND: Understanding how Design Thinking, Lean, and Agile work together

Mind the Product

In this Sunday Rewind, we look back to when Product Leader, Jonny Schneider helped us understand how Design Thinking, Lean, and Agile can all work together in harmony. [.] Read more » The post SUNDAY REWIND: Understanding how Design Thinking, Lean, and Agile work together appeared first on Mind the Product.

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Unlocking Innovation: Product Experimentation

The Product Coalition

How to Build a Culture of Product Experimentation Continue reading on Product Coalition »

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Our grand experiment with GPT and generative AI

Intercom, Inc.

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.

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More cybersecurity using the password

CONTACT Software

Today is “change your password day” again. A well-intentionedinitiative for more IT security. Coming originally from the military context of the 1960s, the recommendation to change your password regularly can still be found in many corporate policies today.

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Continuous discovery by Konstantin Diener

Mind the Product

In this ProductTank Heidelberg talk, Konstantin Diener, CTO and Co-founder at product design consultancy Cosee, delves into continuous discovery by sharing his experiences of designing a platform for board and card game trade fair Spiel Digital when in 2020 it needed to shift from an in-person to a digital event. Watch the video to see his [.] Read more » The post Continuous discovery by Konstantin Diener appeared first on Mind the Product.

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New Product Managers: Focus on These Three Fundamentals to Set Yourself up For Success

The Product Coalition

Don’t get bewildered by all the tools and sophisticated techniques of product professionals. Focus on these three to really take off.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Modus Create Welcomes Ingo Piroth as Chief Revenue Officer

Modus Create

We are excited to share that Ingo Piroth has joined Modus Create as Chief Revenue Officer. The addition reflects our continued focus on growth, including five acquisitions in 12 months and inclusion on the Inc. 5000 list of fastest-growing companies for the eighth consecutive time. Ingo will be responsible for Modus Create’s overall revenue achievement and lead growth teams.

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3 Ways Manufacturers Can Improve Product Roadmap Management Strategy

Gocious Blog

Your product roadmap is an essential part of the manufacturing process. It guides production while defining the product vision from conception to development. Product manufacturing can be a complex process. If you consider the design and engineering of a vehicle, many components come into play. There is a product team in place for each feature of a vehicle, from the engine, tires, frame, and brakes to the axles, gears, seating, electrical, and lighting to the product software.

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Our top 10 most popular podcast episodes

Mind the Product

This week we were excited to see The Product Experience podcast reach 1 million downloads! With us hitting this big milestone, we thought we’d look back at our most popular podcast episodes of all time. [.] Read more » The post Our top 10 most popular podcast episodes appeared first on Mind the Product.

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3 Reasons Why Sticking to the Standard Service Blueprinting Practices May Not Be the Best

The Product Coalition

And What You Can Do About It.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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YouX 2023: What We Learned, Where We’ll Go From Here

UserInterviews

Lessons, recordings, and resources from our inaugural virtual UX conference, centered around wellness and connection in the user research community.

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Creating the Product Value

The Product Guy

The right mentors will change the way you think about creating value. Watch and learn more from product management expert, Amin Bashi.

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11 Product Experience Examples to Ensure Product and Business Success

Userpilot

What do good product experience examples have in common? They drive up customer loyalty and retention, turning customers into avid brand ambassadors. In the era of unprecedented customer power, good customer experience is the key to successful product growth. This article considers what product experience is. It also examines some good customer experience examples and how you can design one.