Sat.Jun 18, 2022 - Fri.Jun 24, 2022

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9 Skills a Product Manager Must Have

Gocious Blog

What if you could conjure up a new car with the snap of your fingers? Or create the latest smartphone with the tap of a button? That is the kind of efficiency that people dream of, but since technology isn't quite there yet, manufacturers still rely on product managers to help bring these products to life as efficiently as possible.

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Products and People

svpg

“In the end, there are two things that matter: products and people. What you build, and who you build it with.” – Tony Fadell One of the most common questions I’m asked is how to convince your CEO to take a hard look at how you create your products, and consider adopting the practices of. The post Products and People appeared first on Silicon Valley Product Group.

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Customer Love Stories Podcast: Episode 10

Alchemer Mobile

How do Portland Timbers and Barak Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.

Download 246
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Announcing new next-generation bot capabilities to uplevel your automated support

Intercom, Inc.

Today we’re delighted to announce new next-generation bot capabilities that will boost the power of your bots so that your customers get the help they need, faster. Bots are transforming the way businesses support their customers. At Intercom, we’re striving to make our automation bots as powerful as possible, offering companies the fastest way to resolve queries in the face of ever-increasing inbound volume and customer expectations.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Great product managers harness human-to-human dynamics for product success

Mind the Product

In this adapted excerpt from his recent book Sweet Stakeholder Love: Powerful Insights and Tactics to Deal with Stakeholder Issues Better and Achieve More Success at Work Sigi Osagie discusses the formula for great managers using human dynamics to harness product success. [.] Read more » The post Great product managers harness human-to-human dynamics for product success appeared first on Mind the Product.

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Customer Love Stories Podcast: Episode 10

Alchemer Mobile

How do Portland Timbers and Barack Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.

Download 130
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Introducing Intercom SMS: Connect, engage, and activate with two-way SMS

Intercom, Inc.

Today, we’re excited to launch Intercom SMS – increase engagement and encourage action with two-way SMS that connects you to your customers anytime, anywhere. For businesses looking for a reliable, fast, and effective way to communicate with their customers, SMS is a no-brainer. With an open rate of 98% , you can almost guarantee that your most crucial messages will reach your customers – and not only that, 95% will read those messages within three minutes.

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How product managers should use competitive intelligence before launching a product

Mind the Product

Gaining a competitive advantage in the market is a huge challenge for relatively new SaaS businesses. Before you make any product-driven decision prior to the launching, consider reading this article about using competitive intelligence. [.] Read more » The post How product managers should use competitive intelligence before launching a product appeared first on Mind the Product.

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Why Product Management Might Not Be the Best Fit for You

The Product Coalition

Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. Let’s be real for a second?—?digital product management positions have never been more pervasive or idolized than they are right now. Not only are there more technology companies than ever, and all these companies want and need product managers, but there is still so much mystique surrounding the role.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Consider Innovation and Personas When You Create Roadmaps, Part 5

Johanna Rothman

We use product roadmaps to see where we want to go and the options we might take to get there. Yet, so many of our roadmaps offer only a single and certain destination. If we don't see options, we reduce our innovation decision points—and possibly disappoint our customers. Worse, we create products that don't fulfill our strategy, why the organization exists.

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G2’s CMO Amanda Malko on the latest trends in software buying

Intercom, Inc.

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance.

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What we learned at MTP Engage Hamburg 2022

Mind the Product

After a two-year hiatus, this year’s MTP Engage Hamburg brought together product people from Germany and further afield—this year it was packed into an exciting three days of product management expertise. Here’s what we learned from the amazing talks given by our line-up of renowned product experts. [.] Read more » The post What we learned at MTP Engage Hamburg 2022 appeared first on Mind the Product.

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Why Product Managers Need to Run Story Mapping Sessions with Teams

The Product Coalition

Let’s discuss why story mapping is needed to create a shared understanding of how your team can focus on the right user stories. If I told you I was going to trek off into the Texas Hill country in search of an undiscovered cold spring (a rarity, these days!), in the middle of the summer heat, with no digital or paper map, you would rightfully tell me that I was a mad man with a death wish.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Important Firsts for Product Managers

The Product Guy

At the beginning, meet with as many people, from leadership to more, as you can, find out what they like and don’t like and why things are the way they are. Watch and learn more from product management expert, Amin Bashi.

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Fostering allyship at work: Being out and bringing people in for Pride 2022

Intercom, Inc.

One of our most important Intercom values is “ we go further together.” That value doesn’t just apply to our work, it guides the way we relate to each other – and it’s especially relevant for Pride 2022. In a world that’s so determined to single out members of the LGBTQI+ community, we stand strong with the help of our allies. Our global community appreciates the importance of strength in numbers and a huge chunk of that margin are the allies that show up to love us, support us, and

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SUNDAY REWIND: A product development framework with a focus on problem solving

Mind the Product

In this Sunday Rewind episode, we look back to when Manohar Sreekanth suggested a product development framework, designed to conceive a new product, develop it, and take it to market. [.] Read more » The post SUNDAY REWIND: A product development framework with a focus on problem solving appeared first on Mind the Product.

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Seven Characteristics that Make a Product Strategist Great

The Product Coalition

“You cannot be everything to everyone. If you decide to go north, you cannot go south at the same time.” Jeroen De Flander I vividly remember the first time I saw a corporate strategy at the ripe old age of 23. Despite expert communication, workshops, a corporate intranet, and a placemat for your desk, I was clueless. There was an enormous chasm between the company’s goals and my role in executing the strategy.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Stop Overcomplicating It: The Simple Guidebook to Upping Your Management Game

First Round Review

Russ Laraway wades through all of the competing opinions, complex frameworks and advice out there on how to be a better manager, creating a simple, data-backed leadership toolkit.

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Don’t miss out on your competitors’ and partners’ product launches

Roy Madden

Market Intelligence. Easily track the latest product launches in your industry with Feedly’s AI engine. Keeping up with your competitor’s latest product announcements in real-time is close to impossible. We’ve added Product Launches to the list of strategic moves Feedly’s AI Engine understands. This new machine learning model will help you: Analyze how to differentiate yourself from your competitors Spot new partnership opportunities Monitor the latest releases of portfolio companies.

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What’s stopping teams from running experiments by Cameron Savage

Mind the Product

In this #mtpcon SF+Americas 2022 Spotlight session, sponsored by LaunchDarkly, the company’s Principal Product Manager Cameron Savage looks at what stops teams from running experiments. [.] Read more » The post What’s stopping teams from running experiments by Cameron Savage appeared first on Mind the Product.

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The Release (Planning) Checklist

The Product Coalition

A tool to decentralize release planning and foster self-organization Continue reading on Product Coalition ».

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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3 Takeaways from Surveying SaaS Investors About the Downturn

Gainsight

Anyone who knows me knows that I’m an annoyingly-positive optimist. But like every CEO, I’m also constantly paranoid. So two narratives are constantly battling away in my brain right now: “The market opportunity for SaaS has never been better.”. “The stock market is down by how much?”. After reading the 732nd memo from a VC firm with their thoughts on the downturn, I decided I needed to get the real scoop.

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Scenario Gaming. How Resilient Is Your Product Strategy?

BrainMates

Strategic resilience as a topic has been cemented high on every board’s agenda thanks to the pandemic and widespread geopolitical risks ( McKinsey global survey, 2021 ). With the rapid rise of technology, resilience is also key in the planning of technology and digital strategies by CTOs and tech leaders. However, the topic of product strategy resilience rarely if ever surfaces when talking to product leaders about their product strategies.

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Moving from feature teams to product teams by Audrey Crane

Mind the Product

In this #mtpcon Digital Americas session, Audrey Crane, Partner at DesignMap shows how Product Managers can leverage design teams and methodologies to move from feature teams to empowered product teams. Watch the video session in full or read on for the highlights: Level set on terms Audrey begins by clarifying the differences and similarities between [.

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6 Ways to Stay Focused When Working From Home

The Product Coalition

In the past, working from home used to be the way to disconnect from the hectic office and get “real” work done. Nowadays, when working remotely had become the new norm, it’s harder than ever to maintain this balance. Here are my best tips for productive, deep work from home. Photo by Yan Krukov from Pexels Time management is one of my favorite topics.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Consent Forms for UX Research: A Starter Template

UserInterviews

Do you have permission for that? Here’s how to write an easy-to-understand informed consent form, plus the template we use at User Interviews.

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Customer persona analysis

TryMyUI

Simply having a good product/service isn’t enough to attract users and create a successful business. You need to reach people that are interested in your solution, have a need for it, and are willing to pay. These three factors are part of a larger image that makes up customer intent and product-market fit. To analyze how your product fits and who the specific audience is, it’s helpful to create a customer persona analysis.

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Bring the JOY back to work by Ben Newell

Mind the Product

In this keynote session at #mtpcon SF+Americas 2022, Ben Newell, VP of Product at Stitch Fix looks at disrupting ruts and the benefits of bringing the joy back to work. [.] Read more » The post Bring the JOY back to work by Ben Newell appeared first on Mind the Product.