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If we were truly lean and agile, shouldn’t we be way below the 153,000 layoffs mark? The Fall of Icarus — Jacob Peter Gowy 2022 was a dark year for the technology industry. Back in May, I wrote about the layoff trend for 2022 , but I honestly didn’t expect the situation to get this bleak. When I wrote that piece, we were around 25,000 impacted. Fast forward to December of the same year, we were more then 153,000 people chopped according to layoffs.fyi.
The 5 Ws and 1 H represent a clever technique for developing a holistic story about a particular subject and can be especially useful for product managers. This technique can not only help product managers develop detailed product roadmaps but also help them create thorough customer personas, set up relevant KPIs, and more. In this post, we’ll look at what the 5 Ws and 1 H are, how they relate to product management, and share examples of these questions in the product management world.
In this ProductTank Oslo talk, product consultant and coach Janet Bumpas explains the key aspect of a product hero: building a product that customers love. What are products exactly? Are they a blend of features unified in a central theme? Are they tools to complete certain jobs or enhance users’ living standards? Or are products simply [.] Read more » The post How to find out what your customers want by Janet Bumpas appeared first on Mind the Product.
Happy New Year! For the past several years, I’ve published a state of the business report as my initial blog post of the year. And this year will be no different. In this post, I’ll reflect on the past year and look at the year ahead. Let’s dive in. Reflecting on 2022: Measuring the Impact of Our Course Business. Switching to a course-first business has had a major impact on the number of people we can reach.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Credit: Alex Padurariu Early-stage Product Managers, you’ve been lied to. You were told to do a bit of everything. But doing the splits hurts your company. You can regain focus with the Product Management Yin and Yang. If you’re a product manager (PM) you’re maybe juggling with 10 things. Trying to push that boulder up that hill. This may sound like the right thing to do.
In her second post for Mind the Product, Naimeesha Murthy, Product Leader and Founder of Products by Women delves into community-led product development, and why it is important to build a thriving community around your product. [.] Read more » The post Why community-led product development is the new Go-to-market appeared first on Mind the Product.
In her second post for Mind the Product, Naimeesha Murthy, Product Leader and Founder of Products by Women delves into community-led product development, and why it is important to build a thriving community around your product. [.] Read more » The post Why community-led product development is the new Go-to-market appeared first on Mind the Product.
Sales demos are one of the easiest ways to boost your credibility with prospects and customers. A good sales demo creates that critical moment of differentiation that makes your product the obvious choice in a sea of competitors. Writing a solid demo script ensures you stay on message and articulate why your product is better than the rest. In this post, we’ll explain how to create a sales demo script, cover some of the questions we frequently hear, and provide an example demo script.
My friends, let’s make 2023 the year of impact. We all work hard (often too hard). We all deliver a lot to customers and stakeholders. I know I sometimes forget to step back and examine which things are making an impact, and which things — even if they seemed like good ideas — don’t measure up in terms of ROI. Subscribe to my weekly Nano-letter: Sign Up.
Achieving great things takes planning. These exercises build consensus around strategic imperatives. Moreover, they identify dependencies and synergies, as well as dictate the future work of numerous colleagues. Furthermore, they create alignment and accountability. And, inevitably, those plans will change. How frequently those plans change, however, is a delicate balance.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Greatness starts with talking to users, talking to prospects, talking to someone who has direct outside access to your product. Watch and learn more from product management expert, Meghan Nesta.
A process for improving product roadmapping using Objectives and Key Results – for product managers. Today we are talking about roadmaps. Some product people love roadmaps, while a lot hate them. What can make them better? Our guest has had good experience creating roadmaps from objectives and key results (OKRs), and he is going to tell us how.
Welcome back to The Product Experience podcast! For our first podcast episode to kick off 2023, we speak to Andy Polaine, Design Leadership Coach, about the ever-so-sweet language of product. The perfect topic to start the new year. [.] Read more » The post The language of product – Andy Polaine on The Product Experience appeared first on Mind the Product.
Usability testing is an important part of the app development process because it helps to ensure that the app is easy and enjoyable to use. This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use. By conducting usability testing, you can identify and fix any issues before the app is released, increasing the chances of its success in the market.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. Could all of this extra work, unhappy customers, and lost revenue be avoidable?
Customer Focus is one of our core cultural values at Mixpanel. We respect our customers’ time and strive to make buying software as seamless and frictionless as subscribing to your favorite music streaming service. That’s why we’ve made all of Mixpanel’s plans available for purchase online with our pricing clearly listed on our website. This removes the friction of customers having to schedule a call with a sales rep, negotiating on price, and the many other steps that completing a B2B software
Karen Velasquez is a product manager who has been working at electronic signature provider Signable for the last 18 months. Here’s how she got her job in product. How did you find out about the job and why did the role appeal to you? I saw it advertised on LinkedIn. It was local, I felt [.] Read more » The post How I got my job in product – Karen Velasquez, Product Manager Signable appeared first on Mind the Product.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
By David Roberts, Alchemer CEO. Today we announce Alchemer’s acquisition of Apptentive to customers and employees. It’s an exciting time for us and for our industry. Our industry is incredibly important and yet not well defined. People call it customer experience (CX), employee experience (EX), voice of the customer (VoC), feedback management (EFM), survey software (SS), or experience management (XM).
The best company-building advice is timeless, with a focus on the fundamentals. We rounded up 30 essential insights for startups to lean on in the coming year, no matter the climate.
Random Feature Roadmap for One Program. Several people on social media have denigrated the terms “project manager” and “program manager.” These people claim there is no need for either role in an effective team, especially an agile team because the team can manage its own deliverables. While some agile teams can manage their own deliverables, that's not the only role for a project or program manager.
If you’re reading this, you’re here because you need to get a better understanding of how users interact with your app. This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so. What is Mobile App Tracking? Mobile app tracking is the process of capturing data points across user activities in a mobile application with the aim to uncover the insight needed to improve
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Feature velocity is one of the product management buzzwords but what exactly does it mean? This is one of the questions we answer in the article, so if you’re after the answer, you’re in the right place. We also discuss why velocity matters, and look at ways to improve your team’s velocity. Are you ready to jump in? TL;DR. Velocity is a metric that describes how much work a team can deliver during a sprint.
People often associate the word “roadmap” with “product”, but the reality is that everybody needs to create roadmaps. At the end of the day, a roadmap is a plan of action that defines what are the goals that we are trying to achieve, and how to achieve them. A roadmap tool helps users create, manage […]. The post How to Choose a Roadmap Tool appeared first on Dragonboat.
Communication is essential in all aspects of the manufacturing business, from communicating with buyers, negotiating with suppliers, and leading your internal product teams. Irish playwright, Bernard Shaw, said: "The single biggest problem in communication is the illusion that it has taken place." His point is highly relevant when it comes to managing your product roadmaps and your teams.
Every product has a dark period and sometimes several. Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. The dark periods are challenging. Product dark periods are when a product team’s commitment and culture are tested. The dark periods are a grind.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
If you’ve been conducting user sentiment surveys recently, there’s a good chance you faced a negative NPS score. Or else, why would you be here? In this article, we go over why you got a negative NPS and what you can do to prevent it from stunting your product growth. Let’s start with the basics: TL;DR. The Net Promoter Score (NPS) is a metric that asks users how likely they are to recommend your product or service to others on a scale from 1 to 10.
Planning is indispensable for all agile teams to visualize, align, adjust, and implement. No matter how well-documented the plan is, it often requires pivoting and adjusting. Adopting Iterative Planning at various levels helps teams stay focused and address impediments in a timely manner. We created this easy infographic to outline the different levels of Iterative Planning, their objectives, and the tools and techniques to use. .
Over the next few years, customer experience will surpass price and product as the most important differentiator in business-to-business (B2B) organizations. It’s safe to say that prioritizing customers’ experience is essential to organizational success and growth. This is where experience-led growth comes into play.
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