7 Headaches Every Product Manager Understands
Gocious Blog
MAY 17, 2022
Sat.May 14, 2022 - Fri.May 20, 2022
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Peer-to-Peer Products
The Product Coalition
MAY 16, 2022
In some ways, almost every product is a peer-to-peer product. Social media, communication, collaboration, and many marketplace apps are… Continue reading on Product Coalition ».
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Making your product more accessible
Mind the Product
MAY 19, 2022
Today is Global Accessibility Awareness Day. But why should Product Managers care about accessibility? In this post, we'll tell you a quick story and the tips learned… [.] Read more » The post Making your product more accessible appeared first on Mind the Product.
Business Services Apps: 2022 Mobile Customer Engagement Benchmarks
Alchemer Mobile
MAY 18, 2022
The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Those focused on shipping still felt the sting of the pandemic as local and national supply chains continued to reel. Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority.
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
14 tips to help you run a successful product design workshop
Intercom, Inc.
MAY 16, 2022
Design and collaboration go hand-in-hand. When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Collaboration comes in many flavors, from small informal working sessions and group critiques to full-blown workshops. But beware: just bringing people together doesn’t automatically guarantee creative outputs and ideas.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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The balanced scorecard: a framework that drives impact
Mind the Product
MAY 17, 2022
In this article, we'll dig deep into one specific framework that I fancy a lot for its genericity and its simplicity to apply. In the end, you will master the key principles and be able to come up with clear priorities based on their estimated business impact. [.] Read more » The post The balanced scorecard: a framework that drives impact appeared first on Mind the Product.
Utilities Apps: 2022 Mobile Customer Engagement Benchmarks
Alchemer Mobile
MAY 19, 2022
The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Some companies (like those focused on manufacturing) faced issues across the year due to supply chain disruption, while others (like energy and security) were less volatile as the consumer marketplace leveled.
What is first-party data?
Intercom, Inc.
MAY 18, 2022
First-party data is the future of online engagement and customer experiences. There’s no two ways about it. In June 2021, Google confirmed that it will no longer track individuals online via cookies. This isn’t surprising given competitors such as Apple’s Safari and Mozilla Firefox are cookieless by default – however there are already debates about how Google will collect and use data thereafter.
The Power of Amazon's Written Narratives
Sachin Rekhi
MAY 18, 2022
For years now I've been obsessed with understanding unique product cultures and how they enable companies to build world class products. One particular product culture that has always fascinated me is Amazon and their unique writing culture. I love talking to Amazon employees about how the writing culture is interwoven into their product development process and the pros and cons of it.
B2B eCommerce, Self-Service Portals, and PIM Trends for 2024
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
SUNDAY REWIND: Finding Inspiration for Customer Journey Mapping
Mind the Product
MAY 15, 2022
In this Sunday Rewind episode, we look back to when Gleb Smolich, IT specialist, broke down customer journey mapping (CJM). He explained why it’s an important marketing tool for products. Gleb explained how because customer journey maps can be hard to create and their results cannot always be tracked, it can be tempting to use [.] Read more » The post SUNDAY REWIND: Finding Inspiration for Customer Journey Mapping appeared first on Mind the Product.
Five Steps to Create a Holistic Mobile Customer Feedback Solution
Alchemer Mobile
MAY 17, 2022
As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. The customers themselves are driving this change. In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 percent increase from 2021. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution.
How to Kickoff Product Discovery like a Pro
The Product Coalition
MAY 19, 2022
A step-by-step guide (with templates) to level up your Product Discovery Continue reading on Product Coalition ».
35 Impactful Questions Managers Should Ask Themselves Regularly
First Round Review
MAY 17, 2022
We asked top startup leaders to share the questions they ask themselves to become better managers and assembled their answers into a can't-miss checklist.
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Product operations by Christine Itwaru
Mind the Product
MAY 20, 2022
In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. [.] Read more » The post Product operations by Christine Itwaru appeared first on Mind the Product.
Customer Love Stories Podcast: Episode Eight
Alchemer Mobile
MAY 16, 2022
It’s not just a phase, mom! Well, maybe it was. In this episode of Customer Love Stories, Melanie and Robi use the emo music community to understand the phases of fandom. They also spend time diving into building engaged communities and using customer feedback to build better products and experiences. Host: Apptentive CEO and Co-founder, Robi Ganguly.
How to Build a dApp on XDC Blockchain?
The Product Coalition
MAY 17, 2022
About the XDC network The XDC Network is a hybrid blockchain platform that has been designed to support global finance and trade. It’s highly interoperable and harnesses the power of cryptographic tokens to facilitate quick settlement of trade transactions, reducing dependence on complicated foreign exchange infrastructures. The XDC Network offers several key benefits to its users, including lower transaction fees, minimal energy consumption, faster confirmation time, double validation, and rand
Mass market, nano media: The future of marketing is engagement
Intercom, Inc.
MAY 17, 2022
A couple of weeks ago, I spoke about the future of engagement at AdWorld 2022. If you were there, you probably left excited about the evolving world of marketing. If you didn’t make it, we’ve put together a recap so you can catch up on what you missed. Here are the top takeaways. The age of mass media marketing and advertising is over. In 2022, we can no longer separate digital and physical business.
Prepare Now: 2025s Must-Know Trends For Product And Data Leaders
Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Setting up a product function from scratch – Maggie Crowley on The Product Experience
Mind the Product
MAY 17, 2022
What would it be like to join a new company and set up a new product from scratch? On this week's podcast, we spoke to Maggie Crowley all about her experiences of doing this and her best tips. We also had some time to discuss best practices with metrics and hypotheses in product. [.] Read more » The post Setting up a product function from scratch – Maggie Crowley on The Product Experience appeared first on Mind the Product.
Product Managers Don’t Rush
The Product Guy
MAY 15, 2022
In the first week of your product management job, meet as many people as you can. Then, after that is even more important. Watch and learn more from product management expert, Benny Reich.
Continuous Improvement: How It’s Important for Software Developers
The Product Coalition
MAY 18, 2022
Continuous improvement is a continual process to improve components of enterprise software?—?processes, tools, products, and services. Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. To meet the demand, business operators need to deliver products faster while maintaining their quality.
Why It’s So Hard to Shake the Way People Make You Feel
Nir Eyal
MAY 16, 2022
Good or bad, our feelings color how we see people. In psychology, a “trapped prior” is a perception of reality that’s colored, or trapped, by past experiences. If not treated, trapped priors can turn into debilitating phobias. The post Why It’s So Hard to Shake the Way People Make You Feel appeared first on Nir and Far.
The 25 Types of Innovation Dominating R&D Today
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
How to be a better data-driven product manager
Mind the Product
MAY 19, 2022
In this Prioritised Ask me Anything (AMA) for members, Emily Tate joined Product Coach, Itamar Gilad, to shed some light on how data-driven product management really works in practice. [.] Read more » The post How to be a better data-driven product manager appeared first on Mind the Product.
Mobile app event tracking: Telling the story of how your app works (or doesn’t work)
Mixpanel
MAY 19, 2022
Event tracking is how you know what’s happening in your mobile apps. It’s the primary technique used to capture usage information by product analytics platforms like Mixpanel. It’s, therefore, essential for you, as a product manager, designer, or any kind of product stakeholder, to have a sophisticated understanding of how event tracking works so you can, well, know what’s happening in your mobile app.
How Would You Improve Instagram as a Product Manager?
The Product Coalition
MAY 18, 2022
Photo by Alexander Shatov on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. Let’s take Instagram for example. In this blog, I will talk about the steps that I, as a Product Manager at Instagram would take to improve it. Also, I will assume this to be more of an interview scenario and so my approach will be how I would think about this in a relatively short 30 - 45 minutes call.
2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead
Intercom, Inc.
MAY 19, 2022
For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics.
Launching LLM-Based Products: From Concept to Cash in 90 Days
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
User insights for product decisions by Cris Valerio
Mind the Product
MAY 16, 2022
In this #mtpcon Digital Americas session, Cris Valerio, Product Manager at Instacart, shares her thinking on why user insights are important for making product decisions and provides some guidelines for gathering the right user insights. Watch the session in full or read on for the highlights: High-level reminders “You will spend the vast majority of your [.
Digital Ethnography and Real-World Context in UXR with Megan McLean of Spotify
UserInterviews
MAY 18, 2022
Our new world is digital. Here’s how an anthropologist explores it through digital ethnography.
How Warehouse Management Systems Help to Increase Efficiency by 25% and More
The Product Coalition
MAY 19, 2022
Managing a warehouse is not easy. It is necessary to plan shipment hours, unload incoming trucks in time, and reasonably place containers on the site so that they do not interfere with the work. They must be securely stored until the arrival of the carrier. You should understand what goods you need to load the arriving transport. Which batch, what expiry date, what quantity, what retail price?
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