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“Management is the most noble of professions if it’s practiced well. No other occupation offers as many ways to help others learn and grow, take responsibility and be recognized for achievement, and contribute to the success of a team.” Clayton Christensen (for more great PM lessons from Clayton, read 8 lessons product managers can learn.
The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. But getting to that point requires an investment in product data management. Strong data management ensures that data ported into an analytics system is clean, accurate and reliable.
When you have questions about roadmaps, it pays to talk to someone who has spent way too much of her life thinking about them. Janna Bastow – co-founder of both Mind the Product and ProdPad – has been trying to fix the problems of roadmaps for most of her professional life. She hacked together the [.]. Read More. The post Roadmaps Are Dead.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Today, we’re excited to unveil the newest message type in Intercom, Banners. The name suggests how simple this new message type really is – you can now create a message that occupies that prime real estate at the top or bottom of your website, on desktop or mobile, where it can capture the attention of visitors and customers with announcements , promotions, proactive support , you name it.
Simple steps product managers can take to become Time Rich. Would you like to get more done? Product managers are pulled in many directions, and if you are like others, you struggle to get the most important things done, let along everything you are asked to do. . Our guest knows a lot about this. He was an intrapreneur in large organizations. He got tired of being “busy” all day and having little to show for it.
Simple steps product managers can take to become Time Rich. Would you like to get more done? Product managers are pulled in many directions, and if you are like others, you struggle to get the most important things done, let along everything you are asked to do. . Our guest knows a lot about this. He was an intrapreneur in large organizations. He got tired of being “busy” all day and having little to show for it.
Getting actively involved in promoting and involving tech opportunities in digital companies for women. Watch and learn more from product management expert, Mihaela Draghici.
Libby was new to backpacking. Her first trip was a 4-day trek through the Sierras with a good friend who was far more experienced. Before setting off, they downloaded an app that tracked their speed, elevation gain and miles. At the end of the first day, they were eager to see how far and fast [.]. Read More. The post The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?
In this very special episode of Inside Intercom, I sat down with Des, our co-founder and Chief Strategy Officer, for a wide-ranging conversation about our respective journeys so far, our thoughts on Intercom through the years, and what the future holds. Short on time? Here are a few quick takeaways: Focus on your customers. Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everythi
The best. The leading. The most talented and trusted 2D animation video production companies on the global scale?—?here. Do you want to make your brand stand out from the competition in the modern digital market? The 2D animation may help you do it more effectively. Today, businesses starting from small startups to large enterprises create 2D animated commercials and explainer videos to boost their marketing campaigns.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
In this ProductTank San Francisco talk, Brian Tran, Director of Product Management at User Testing, shows us how we can become better product people by supercharging our data with human insights. His key points include: What makes a product great? Making decisions Qualitative and quantitative data together Watch the video to see Brian’s talk in [.].
Kristen Swanson is the Customer Experience Chief of Staff at Slack , the channel-based messaging platform designed to “make work simpler, more pleasant, and more productive.”. This is the second in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve. With customer expectations on the rise, we look to find out how support leaders are creating best-in-class experiences to meet those expectations, and what support teams
We’re working on a more detailed follow up to the high-level research we did into APIs and the ASX100. As part of the follow-up, I’m looking into the APIs offered by ASX100 companies and, for no scientific reason, chose to start with an analysis of NAB’s developer portal. This post isn’t a strict analysis, rather it’s a sharing of thoughts as I step through NAB’s API with a longer view of gaining a better understanding of API best practices in the wild.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Team members are a bit like cake ingredients: good on their own, but when you combine them all together… That’s when the magic happens. (That being said, we do not recommend eating flour on its own.) Or to put it another way, when individuals work well together, they are better than the sum of their parts. Good teamwork is a mix of effective leadership, open collaboration, and helpful tools to make it all easier.
It’s a truism that product managers should not be project managers. They are different disciplines requiring different skill sets. But practically, as a product manager, you probably do at least some minimum amount of project management in your daily work, perhaps even to your frustration and dissatisfaction! In this article, I address this apparent dissonance, [.].
Top startup leaders shared their favorite thought-provoking questions for candidates to ask during an interview to stand out from the crowd and gain in-depth knowledge about the company, the team, and the role.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Storytelling can help everyone at your organization get in the practice of basing decisions in user feedback. Here’s how Harrison Wheeler makes it work at Linkedin.
During the month of October, we put the spotlight on data ethics, living up to our values, how to build empowered product teams, and how to scale successfully. But that’s not all. October also delivered a handy professional development framework courtesy of Petra Wille. So, if you’re a member who’s keen to catch up on [.]. Read More.
Retention rate is one of the most important barometers of your company’s success. A high retention rate means your customers are happy; they value your product and are providing a sustainable source of revenue. A low retention rate means you have a leaky bucket: no matter how many users you add through your acquisition strategy, they’ll keep churning , and you’ll keep losing money.
Check this post out for five simple steps to make your remote design sprint go smoothly, including a Miro template to run the session. Continue reading on Product Coalition ».
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
I spoke with another writer, Sam, earlier this week. He’s pretty sure a colleague, John, is plagiarizing his blog posts. Not in writing, but in conversation. Yes, John is using Sam's original words and phrases and passing those words off as John's ideas. In videos, podcasts, all kinds of “thought leader” work. This happens. All too often.
In my book, Managing Product = Managing Tension, I’ve focused on what it is that impacts the products we build and how we manage them, namely; mind, matter, and moves. Each of these factors in their own right creates tension and in the book, I outline how we can make the most of these tensions [.]. Read More. The post Managing Product = Managing Tension by Marc Abraham appeared first on Mind the Product.
Once you’re blessed with the opportunity to expand your product management team with a new hire, you have options to consider. You can hire a senior product manager who will bring their years of real-world experience and savviness to the table, or you can bring on new talent you can mold and mentor yourself. Of course, there’s a little more to this decision.
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.
In this 2020 Halloween special, we look to John Carpenter's 1982 cosmic body horror masterpiece "the Thing" to inspire some great UX design! Trust no one but the users! The post You X Horror volume II: The Thing and assimilation in UX appeared first on TryMyUI Blog.
After developing your Value Proposition Canvas you need to design an experiment to test whether what you have designed is accurate. Online ads are a great experiment to test and validate problem-solution fit and determine whether the value proposition you have mapped out really resonates with your target customer segment.
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