Sat.Jun 15, 2019 - Fri.Jun 21, 2019

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How to write a product vision statement

ProductBoard

Sometimes when we’re really excited about something, we perhaps become a bit prone to flights of grandiosity. And while having a grand vision for our company or product can be a powerful motivator, plans tend to go awry. Paul Graham once said: “If you have some kind of big visionary plan, you’re probably Webvan.” It’s best not to think of a product vision like some pie-in-the-sky goal.

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Product Love Podcast: April Dunford, Speaker and Author

ProductCraft

This week on Product Love, I sat down with April Dunford, a positioning consultant, keynote speaker, and the author of “Obviously Awesome.” Per her book title, our conversation was obviously awesome (cue the tomatoes). April has spent 25 years successfully running marketing and product teams for startups. In fact, most of the startups she’s worked. Read more » The post Product Love Podcast: April Dunford, Speaker and Author appeared first on ProductCraft by Pendo.

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Validate for product success

Obo

No one likes the idea of pouring precious time and effort into creating a product or product functionality that bombs in market.

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Slack’s Ceci Stallsmith on marketing your product platform

Intercom, Inc.

We launched the Intercom App Store more than a year ago. And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. One of the most successful platforms we and many others in the industry look up to for inspiration is Slack. And in case you had any doubt about their phenomenal growth, the company is going public this week.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

So, you’ve somehow received a couple of bad online reviews. Is your business doomed? Certainly not! Even big brands have had their fair share of angry outpour from disgruntled customers and survived. While larger companies’ reputations can sustain a few blows without actually collapsing, small businesses can’t rely on the benefit of the doubt to amortize customers’ wrath as effectively.

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Product is Hard by Marty Cagan

Mind the Product

We are all learning how to manage product in the internet age. There have been many successes and failures, and there are still lots more to come. Marty Cagan has worked at plenty of internet successes and failures, including eBay, Netscape and HP. He now heads up Silicon Valley Product Group, where he works with product managers and senior leaders to help them generate value through their products.

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The evolution of how we celebrate Pride at Intercom

Intercom, Inc.

It is 50 years this month since the Stonewall riots in New York City, which were a response to discriminatory police raids against the LGBTI+ community. The Christopher Street Liberation Day March which marked the anniversary of the riots is considered to be the first ever Pride. This major anniversary has been inspiration for us at Intercom to pause and re-evaluate our approach to Pride.

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How Mobile Apps Improve the Effectiveness of Customer Loyalty Programs

Alchemer Mobile

According to RetailMeNot, approximately 80 percent of customers are more loyal to brands that offer rewards programs and 70 percent are more likely to participate in a loyalty program if they can access it through their mobile device. Given this, 88 percent of retailers plan on investing more in mobile marketing than any other channel. Customers now expect to gain points and achieve milestones for purchases made through apps.

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Method to the Product Madness

The Product Guy

Guest Post by: Terri Boshoff (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Nis Frome]. When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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In Search of a Better way to Measure Product/Market fit

Mind the Product

Tech billionaire Marc Andreessen has been credited with bringing the term “product/market fit” into the mainstream lexicon in 2007. During my dealings with investors and product veterans, I’ve often heard that you can always feel when product/market fit is happening. Andreessen too gives us a vivid illustration of what product/market fit feels like in his post: “ You can always feel when product/market fit isn’t happening.

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What Silicon Valley Can Learn From Bill Walsh's The Score Takes Care of Itself

Sachin Rekhi

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. The first philosophy is often characterized by first setting an overall vision; then coming up with mutually agreed upon goals, often in the form of objectives and key results (OKRs), and holding teams accountable to those results; and finally delegat

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How to prepare for engineering interview assignments

Intercom, Inc.

Interview assignments have become a common component of the hiring process for engineering roles. These technical problems, also known as email screeners or, as we call them at Intercom, take-home tests, are a useful way to initially evaluate the technical ability of candidates applying for engineering positions. Here, we examine the take-home test and offer some practical advice to candidates looking to put together the best submission they can.

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Doing Effective Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

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How we set up our Team for Continuous Product Discovery

Mind the Product

The Dilemma With Product Discovery. Usually, we use a discovery period intending to understand the users’ problem, define a solution, and then decide what to build in the so-called “delivery” Many companies have their specific budgets for these week or month-long periods and a super-important meeting at the end of the discovery to present the findings to the leadership team so that they can decide on the next steps.

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How to write surveys for user research that aren’t terrible

Userzoom

When you use survey questions in your user research , you want them to be designed well. It’s really easy to make bad surveys, and plenty of companies do. Surveys are admittedly overused and often ineffective on their own — the self-reported data that you pull from survey questions is biased and has questionable accuracy. It’s typically much more valuable to gather insights from data on actual behavior and user interviews.

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Amazon Product Managers Prepare For War With Walmart Product Managers

The Accidental Product Manager

Amazon is getting into a next-day delivery war with Walmart Image Credit: Kyle Brazil. Amazon is a large and powerful company that dominates the world of online selling. Walmart is a large and powerful company that dominates the world of bricks & mortar selling. These two firms are starting to come into conflict when it comes to next-day home delivery as Walmart starts to move into online sales and Amazon starts to move into home delivery.

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First-time Product Person

The Product Guy

So, you are finally a product manager. What should you REALLY be doing? How should you REALLY be doing it? How can you maximize your decision quality? Watch and learn more from product management expert, Amin Bashi.

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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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Make Great Products by Mastering Conflict and Communication by Shaun Russell

Mind the Product

Product management is notoriously difficult to define. We are generalists, and we work with many others. We take responsibility for the lifecycle of our product. These statements apply to almost all product managers, but they paint an incomplete picture. It’s not Enough to be a Generalist. It’s not enough to be a generalist or to work closely with a wide range of people.

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Flowchart: Should We Build This Feature?

ProductCraft

Product managers get a lot of feature requests. Some come from customers, others from execs, and still others from the product team itself. Unfortunately, you can’t build them all. And choosing which feature to work on next isn’t all that easy, with limited resources and competing priorities acting as major constraints. So, how do you. Read more » The post Flowchart: Should We Build This Feature?

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Learning Japanese Business Etiquette to Build Trust with Japanese Clients and Coworkers

freshtrax

Japanese business etiquette can be quite complex and intimidating as there are many rules, customs, and traditions to follow. However, their proactive attitude toward showing respect is what helps them build better and stronger relationships. For those truly interested in forming sincere bonds with Japanese business partners and colleagues, it is well-worth learning.

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How to Prepare Banks for Digital Transformation

The Product Coalition

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Providing flawless branch services and keeping clients’ money safe is no longer enough.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Crazy Busy Product People – Rian van der Merwe on The Product Experience

Mind the Product

The Head of Product at Wildbit, Rian van der Merwe has spent his career being crazy busy – and he’s had enough of it. He joined us to talk about slowing down to speed up, making sure your team(s) are productive, and managing yourself to provide the most value to everyone around you. Quote of the Episode. We’re crazy busy taking on too much responsibility and not trusting our teams enough.

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Why This Engineering Leader Thinks You Shouldn’t Aim for Zero Regrettable Attrition

First Round Review

As Greenhouse’s CTO, Mike Boufford built an engineering team that grew from one to 60 in its first five years — with zero regrettable attrition. Here, Boufford shares the recruiting tactics and culture practices that made engineers want to stay, and then opens up about why he started encouraging them to consider leaving the nest.

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Three KPIs All PMs Should Know How to Measure

ProductCraft

Today’s product managers, particularly those in the B2B SaaS space, have access to enormous amounts of data. And while more data is typically a good thing, it can be a challenge to separate signal from noise. In the early days of product management, product delivery was the only metric that really mattered. Now, product managers. Read more » The post Three KPIs All PMs Should Know How to Measure appeared first on ProductCraft by Pendo.

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The Merits of Storytelling in Digital Marketing

AB Tasty

Why has storytelling become a decisive element for the most successful digital marketing campaigns? Discover how to breathe life into your brand! This article was originally posted on AB Tasty as The Merits of Storytelling in Digital Marketing.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Tips for Presenting Your Product Roadmap to Investors and the Board

ProductPlan

As a product leader, face time with the company’s executive team is to be expected. Although product managers may not regularly attend management meetings, they will frequently have opportunities to demonstrate features, share customer learnings, and present roadmaps to the higher ups in the company. But product leaders are sometimes asked to present to a more exclusive audience that isn’t immersed in the daily operations of the company… and with much higher stakes.

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Why This Engineering Leader Thinks You Shouldn’t Aim for Zero Regrettable Attrition

First Round Review

As Greenhouse’s CTO, Mike Boufford built an engineering team that grew from one to 60 in its first five years — with zero regrettable attrition. Here, Boufford shares the recruiting tactics and culture practices that made engineers want to stay, and then opens up about why he started encouraging them to consider leaving the nest.

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Don’t limit yourself to one “superpower” as a PM

The Product Coalition

Last month , I spoke a bit about how it’s worth it to do what it takes to grow your product?—?whether that means picking up a new skill or other functional roles when it’s needed at different stages of the company. We often underestimate the value of recognizing when these “sprints” are needed to be taken by members of a product development team, and how impactful that can be in the future of both the company and your own career.