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User feedback is the single most valuable resource you have available when you’re trying to grow a SaaS. But implementing feedback indiscriminately can do you more harm than good. Why? Too much user feedback can present problems: What if the feedback is pulling you in all directions? If acting on everything your users tell you would overstretch your resources?
Is it possible that new sources of data will help product managers in hard times? Image Credit: Wonderlane. Let’s face it: pandemics suck. Your best laid plans for how you were going to boost the success of your product at the beginning of the year got turned on their heads. As a product manager, you still have the same goals, it’s just that the rules of the game seem to have been changed.
Mobile commerce is gaining momentum, while it is easier to tell about the product on a desktop than on a smartphone. The main difficulty is to place all the required information on a small screen. We decided to put together a guide to the main elements of the product card with examples from our portfolio and other m-commerce applications. According to Statista.com, people in the United States make their purchases more via mobile apps than via mobile websites.
COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. While we saw DAU stay consistent for traditional banking apps this year, DAU spiked for budgeting apps, insurance companies, credit score apps, and other mobile-first brands in the finance category.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.
Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.
2020 has been a year like no other. With the end to an unforgettable year now in sight, we spoke to some noted product leaders about their experiences over the last 12 months and what the extraordinary events of 2020 have taught them about their craft. This is what they told us: Martin Eriksson, Co-founder, [.]. Read More. The post 10 Product Lessons From Product Leaders appeared first on Mind the Product.
2020 has been an incredibly challenging year on a multitude of fronts and, like many of us, businesses all over the world have struggled to stay afloat. The covid-19 pandemic has accelerated and magnified shifts in the business world, creating a radically different setting for businesses to operate in. While these challenges have proved to be too great for many businesses, the pandemic related constraints have also spurred a great deal of innovation, with many businesses using these constraints
Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of t
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Many words were written about the essence of the product manager role, yet it is still an elusive term. Could the product manager's role be crucial to a company’s success and yet be vaguely defined? How is it possible? In my opinion, the philosophy behind products is the root cause. Today I want to share with you my take on that: “delivering products that have value to customers, hence earning money” The essence of this sentence highlights the need to be valuable to our customers.
Fanni Fejes shares a powerful coaching tool that is used at Founders Factory to help entrepreneurs develop a strong product mindset. They realised early that product management doesn’t scale, but that successful startups hinged on the founders developing a strong product mindset. To move from that problem statement to the desired outcome, they decided to help [.].
B2B Product Manager December 2020 Issue. If you’re reading this newsletter, give yourself a big pat on the back. You’ve survived 2020 and demonstrated incredible resilience. 2021 will certainly bring more of the new normal and we can only hope for a few shades of the old. I sincerely hope you have a safe and enjoyable holiday season and that 2021 is a great year, both personally and professionally.
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
You find transferable skills in the strangest places. The principles I mastered learning and performing Magic gave me multiple insights… Continue reading on Product Coalition ».
In this November 2020 #mtpcon Digital session, Director of Product at Onfido Susana Videira Lopes, shares two different product career stories, explaining the which was most effective in serving both the business and the individual. Watch the session in full, or read on for the highlights. The Horizontal Slice Susana begins by giving an example of [.].
During a recent digital Fireside Chat, Indicative CEO Jeremy Levy talked with Product School CEO Carlos Gonzalez de Villaumbrosia about: The career journey that led him to start Indicative. His experience building a product for product people. The future for people building digital experiences. And more. You can watch the full fireside chat on LinkedIn , or read on below for highlights from the conversation.
What’s the most difficult thing about prioritizing product enhancements? Prioritizing product enhancements is difficult for one simple reason — the product! Everyone wants to start with product features, and that’s the root of all evil. It makes everything more difficult. Here’s the simplest way to do prioritization. Features are the last part of the equation.
Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!
Diary studies is a research method which collects qualitative data by having participants record entries about the experience being studied in a log, journal, or diary. Entries can consist of text, video, audio, and/or images. Diary studies can be an excellent method to gather information over time. This method can provide valuable understandings and contextual insights about long-term user experiences, behaviors, and preferences.
As we come to the end of the wild ride that has been 2020, perhaps it’s time to treat someone (or yourself) to an awesome gift. We’ve gathered a selection of gifts that are perfect for product people. Some of these are great for those of us who need a little technical upgrade for their [.]. Read More. The post Perfect Gifts for Product People appeared first on Mind the Product.
Product analytics sits at the intersection between your customer, your product, and your business goals. It’s a crucial part of how you provide continual value to customers, as well as how you grow your business. Product analytics keeps your team close to customer wants and needs throughout the product development process. Adience’s research highlights the power of product analytics.
It’s safe to say that product roadmaps are a divisive topic. We’ve seen them in every shape and size and heard them dissected at length. But over the past few years, a growing number of product teams have started embracing the “now, next, later” roadmap format. And in fact, the “now, next, later” roadmap style. Read more » The post Beyond Now, Next, Later: A New Way to Structure Your Roadmap appeared first on ProductCraft by Pendo.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. Not sure where to start? We’ll walk you through the process, step by step. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. People from different departments brainstorm, share insights, and work together to determine what direction to take the company’s product next.
In 2020, we had to brush up on our skills. Building quickly and testing with users is key to many product people, but this year demanded a new approach when we couldn’t do our work in person. With that in mind, we’re revisiting our chat with Cookpad’s Head of Product for Premium Services, Philip Pantelides, [.]. Read More. The post Rapid Prototyping – Philip Pantelides on The Product Experience [Rebroadcast] appeared first on Mind the Product.
Image provided by Melon Heads Illustrating Being a product manager in a hungry, cross-functional, talented squad is exciting and satisfying. At the same time, it can also be stressful, confusing, and frustrating. When company priorities shift, squad structures and objectives change, and when the temperature rises across the organization to deliver results faster (never happens.), these feelings can quickly compound.
There’s a hazard that teams adopting feature flags very often trip over – too many flags! Feature flags are useful and easy to create. Unfortunately, removing flags requires a bit more effort than creating them. This means that, without a conscious effort to manage them, the number of flags in the system will grow over time. And while they’re valuable, these flags aren’t free.
Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro
Researchers often want to include people with access needs in their studies but don’t know where to begin. This three-part series covers the various considerations for adapting your practice to include people with disabilities.
For the second panel discussion of our inaugural Product Excellence Summit, Hope Gurion, Product Leader and Team Coach at Fearless Product, led a discussion on the critical subject of customer centricity in product management. Joining Hope were Andrew Bowell, VP Product at Unity; Barron Caster, Senior Director of Product at Rev.com; Gaurang Telang, Senior Director of Product at HERE Technologies.
How should I bring the disengaged users back to my product? If this question is keeping you up at night – it well should. Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. You can have thousands of sign-ups in a month but if the users don’t actually activate or use the app after the 30-day trial mark…you know what happens.
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