Sat.Oct 10, 2020 - Fri.Oct 16, 2020

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Ideation methods to turn your design team into a creative powerhouse

nulab

No matter how creative you are, coming up with fresh ideas on-tap isn’t easy. The blank page can be an intimidating thing to look at, especially when deadlines are looming. The worst part is, the more you stress, the harder it is to be creative. This is where ideation techniques come in handy. Essentially, they’re ways to help you think creatively in any given situation.

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Improve Collaboration at Your Company

Product Management Today Submitted Articles

Everyone on your team has personal responsibilities beyond their jobs. If they’re parents, they’ve likely become full-time caretakers to their children. They might also be navigating a spouse’s unemployment or a family member’s illness.

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Product Manager Interview: How to Get Hired

Productside

Congratulations! You’re on the verge of one of the most exciting and fastest-growing careers today. Over the past several decades, I’ve interviewed hundreds and hired dozens of Product Managers at companies like Microsoft, Amazon, and burgeoning startups.

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Product Managers and Product Owners: What’s the Difference?

Product Talk

For this month’s Product Talk post, I recorded a video where I consider the difference between product managers and product owners. You can watch the video or read an edited version of the transcript below. I want to talk about product managers and product owners. This is a topic that’s come up quite a bit for me in the last few weeks. I’ve had several companies ask me if they should be hiring product managers or product owners.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. These bots help businesses deliver both radical efficiencies and better, faster support experiences.

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5 Mobile Survey Questions to Help Understand Customer Sentiment

Alchemer Mobile

Surveying your mobile customers is a great way to find out more about who they are, what drives them back to your app, how they feel about your app, and what they’d like improved. Every customer has unique preferences, tastes, likes, and dislikes. Intuitively, customer individuality makes perfect sense. We’re all different. Yet at the end of the day, many brands know little about their customers on an individual, human level.

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How Ellevest Empowers Women to Invest In Their Success

The Product Coalition

According to Vera Behr, Product Manager at Ellevest Continue reading on Product Coalition ».

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Bob Moesta on unleashing your sales superpower

Intercom, Inc.

This week’s guest is no stranger to this podcast in fact, today’s episode will be his third time appearing as a profiled guest with us. Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry.

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User Research Interviews – Robert Chokr on The Product Experience

Mind the Product

Talking to users is easy. Talking to them in a way that gets you useful information is hard. Using that information in a way that helps align stakeholders and teams on the path to building great products? That’s the hardest of all. Lucky for us, our guest on the podcast this week is Robert Chokr, [.]. Read More. The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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How to Make Your Design Sprint More Inclusive

ProductCraft

In just five days, a design sprint can give you a sneak peek into the future of your product. But what if you are being blinkered by a lack of perspectives? Then that future cannot be bright. Design sprints, like other workshops, get better the more perspectives you can gather. And that’s why diversity is. Read more » The post How to Make Your Design Sprint More Inclusive appeared first on ProductCraft by Pendo.

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9 Common Mistakes to Avoid In Web Design

The Product Coalition

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? Remember how funny the early web was? Sites were packed with never-ending links, popping icons, and offers that looked more like spam. But bless them UX designers, we have come a long way. Sites and apps feel like a seamless extension to our mental and physical abilities.

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TEI 304: How to become an influential product manager – with Ken Sandy

Product Innovation Educators

How product managers can discover customer needs and build the right product. I’m often asked by product managers on their journey to product master what books they should read. I have a new one to recommend. It covers a broad perspective helpful to less experienced product managers all the way to those who are leading other product managers. It covers: .

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Predictive Tech and Data Ethics: Part 2 – It’s Time To Operationalise Data Ethics

Mind the Product

Following on from Predictive Tech and Data Ethics: Part 1 – the Pros and Cons our intention with this post is to help individual practitioners and business leaders better understand our rationale behind why data ethics matters and how it can be done better. This isn’t about feel-good principles-based statements, it’s about effectively operationalising data [.].

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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4 Major Launch Announcements from Amplify 2020

Amplitude

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. The future of that business is determined by the product decisions you make today. In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences.

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Startups, Avoid Being Vitamins At All Costs

The Product Coalition

In mid-May 2020, we were just closing our seed round after an 8-week-long fundraising process. Two weeks later, we started to have concerns over our product and vision. After a full month of interviews and explorations, we understood we needed to hard pivot. This article is about how we came to understand the shortcomings of our vision, and why we eventually decided to pivot.

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The Decade Of The Channel Ecosystem Accelerates With Massive Software Consolidation

Jay McBain

A couple of years ago, I made the prediction that we were entering the third stage of sales and marketing — the decade of the channel ecosystem. With over 75% of world trade flowing indirectly, I started to sense an influx of investment in and attention on indirect sales by firms in all industries. Looking […].

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The Product-Led Organization by Todd Olson: Free Excerpt

Mind the Product

In his new book, The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience, Todd Olson takes product managers beyond product-led growth tactics to help them transform their organizations, driving increased collaboration and agility, faster innovation, and higher revenues. Here, he provides an exclusive excerpt and gives you the chance [.].

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Ultimate Guide to the Founding Designer Role

First Round Review

We summarized the most tactical, honest pieces of advice from a group of design experts on what it really takes to be a startup's first design hire — from choosing the right startup to join to excelling in the role and growing your team.

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Dealing With Uncertainty and Product Decisions in Large Organisations

The Product Coalition

Product and development teams often try to deal with the uncertainty they face with more research, more analysis, more process, more people and more frameworks. Organisations, especially the larger ones, intensify this rather than help navigate the uncertainty. Will customers want the feature? How many customers will like this new product? Is this a pain point?

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What Lifecycle or Agile Approach Fits Your Context? Part 3, Incremental Lifecycles

Johanna Rothman

So far, we've discussed the lever of canceling a project at any time with the serial lifecycles in Part 1. That's assuming you replan and/or cancel. We added another lever of looking for more feedback with iterating over the requirements in the iterative lifecycles in Part 2. Teams have another lever. They can release increments of value. That's what the incremental lifecycles offer.

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Is your Product Underperforming?

Mind the Product

As a long time Product Manager, it was with a certain trepidation that I accepted a promotion to become Head of Data at tutti.ch. tutti.ch is a free-to-sell-on classifieds platform based in Zürich, Switzerland. The role came with the hopes and expectations to unlock value from the data we collect from the millions of customers [.]. Read More. The post Is your Product Underperforming?

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Demand-Side Sales 101 | Bob Moesta | BoS USA Online 2020

Business of Software Conference

Bob Moesta // The Rewired Group. Should you rethink your sales process from the buyer’s perspective?*. For most of us, sales means reciting features, benefits, pressuring customers into purchasing. Selling feels icky. It’s not our fault – that’s how most selling is done. There’s a better way. Bob Moesta has taken Jobs-to-be-Done theory and flipped it to apply it to sales.

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Get them Talking—6 tips to Break the Silence in a Virtual Event.

The Product Coalition

Your meeting participants are not speaking up. When you ask a question to a virtual group as a way to engage them, but you’re not getting… Continue reading on Product Coalition ».

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How to Design for the Margins

dscout People Nerds

Designers need to be mindful that they’re designing with their users and not just for them. Dr. Christina Harrington believes community-based participatory design can get us there. .

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How Product in APAC Has Adapted During COVID: In Conversation With Colin Pal

Mind the Product

In our latest membership AMA, Colin Pal, former CPO at Caterspot, shed light on the product scene in APAC and how product teams in the region have adapted during COVID. He discusses remote working, job hunting, internationalisation and localisation, exciting product innovations, and more. You can watch the entire session again, or read on for [.]. Read More.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Go Beyond SQL to Discover Your Most Profitable

Product Management Today Submitted Articles

A business analyst will tell you that funnels are a crucial part of understanding a customer’s journey from their first site visit to revenue generation.

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How to create product principles that make a difference

The Product Coalition

Why use them, and 20 examples to get you started Continue reading on Product Coalition ».

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Connecting Customers to Office Tech in the WFH Era

Centercode

In May 2020, Twitter defied the uncertainty of the then-nascent COVID-19 pandemic with a decisive announcement: they were making work-from-home permanent. It was a plan two years in the making, but one that foreshadowed a global trend. Now, work from home (WFH) is the norm for many companies — and it is permanently shaping the way people communicate, work, and adopt technology.